Brother MFC-J5910DW Basic User's Manual page 90

Printing (continued)
Difficulty
The printouts are wrinkled.
Cannot perform "Page Layout"
printing.
Print speed is too slow.
Colour Enhancement is not
working correctly.
Photo paper does not feed
correctly.
Machine feeds multiple pages.
There is a paper jam.
The paper jams when you use
duplex copy or duplex print.
Printed pages are not stacked
neatly.
82
Suggestions
®
(Windows users)
In the printer driver Advanced tab, click Colour Settings, and uncheck
Bi-Directional Printing.
(Macintosh users)
In the printer driver, choose Print Settings, click Advanced, choose
Other Print Options, and uncheck Bi-Directional Printing.
Make sure you are using Brother Original Innobella™ ink.
Check that the paper size setting in the application and in the printer driver are the
same.
Try changing the printer driver setting. The highest resolution needs longer data
processing, sending and printing time. Try the other quality settings in the printer
driver Advanced tab (Windows
Colour Settings, and make sure you uncheck Colour Enhancement.
Turn the Borderless feature off. Borderless printing is slower than normal printing.
uuSoftware User's Guide: Printing (Windows
uuSoftware User's Guide: Printing and Faxing (Macintosh)
If the image data is not full colour in your application (such as 256 colour), Colour
Enhancement will not work. Use at least 24 bit colour data with the Colour
Enhancement feature.
When you print on Brother Photo paper, load one extra sheet of the same photo
paper in the paper tray. An extra sheet has been included in the paper package
for this purpose.
Clean the paper pick-up rollers. (uuAdvanced User's Guide: Cleaning the paper
pick-up rollers)
Make sure the paper is loaded correctly in the paper tray. (Loading paper and
other print media uu page 11)
Make sure the paper support is pulled out until it clicks and the paper support flap
is unfolded. (Step i: Loading paper and other print media uu page 11.)
Make sure the Jam Clear Cover is closed correctly. (Step d: Paper is jammed at
the back of the machine uu page 75.)
Make sure the Base Pad in the paper tray is not dirty. (uuAdvanced User's Guide:
Cleaning the paper pick-up rollers)
Make sure the paper length guide is set to the correct paper size. Do not extend
the paper tray when you load A5 or smaller size paper. (Printer jam or paper jam
uu page 74)
Use one of the jam prevention settings, Duplex1 or Duplex2.
For copying
uuAdvanced User's Guide: Duplex (2-sided) copying
For printing
uuSoftware User's Guide: Duplex / Booklet (Windows
uuSoftware User's Guide: Duplex Printing (Macintosh)
If paper jams occur often during duplex copying or duplex printing, the paper feed
rollers may be stained with ink. Clean the paper feed rollers.
(uuAdvanced User's Guide: Cleaning the paper feed rollers)
Make sure you are using the paper support flap.
(Loading paper and other print media uu page 11)
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) or Print Settings (Macintosh). Also, click
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