If You Are Having Difficulty With Your Machine - Brother MFC-J5910DW Basic User's Manual

If you are having difficulty with your machine

Printing
Difficulty
No printout.
80
Suggestions
Check the interface cable or wireless connection on both the machine and your
computer. (uuQuick Setup Guide)
Check that the machine is plugged in and that the
One or more ink cartridges have reached the end of their life.
(Replacing the ink cartridges uu page 57)
Check to see if the LCD is showing an error message.
(Error and Maintenance messages uu page 63)
If the LCD shows Cannot Print and Replace Ink, Replacing the ink
cartridges uu page 57.
Check that the correct printer driver has been installed and chosen.
Make sure that the machine is online.
®
(Windows 7)
Click and then Devices and Printers. Right-click Brother MFC-XXXXX
(where XXXXX is your model name) and choose See what's printing. Click
Printer and make sure that Use Printer Offline is unchecked.
®
(Windows Vista )
Click , Control Panel, Hardware and Sound and then Printers. Right-click
Brother MFC-XXXXX (where XXXXX is your model name). If the printer is offline,
it will show Use Printer Online. Select this option to enable the printer.
®
(Windows XP)
Click Start and then Printers and Faxes. Right-click Brother MFC-XXXXX
(where XXXXX is your model name). If the printer is offline, it will show
Use Printer Online. Select this option to enable the printer.
The document will not print if the old, unprinted data remains in the printer driver
spooler. Open the printer icon, and then delete all the data. Your printer icon can
be found in the following way:
®
(Windows 7)
Click /Devices and Printers/Printers and Faxes.
®
(Windows Vista )
Click /Control Panel/Hardware and Sound/Printers.
®
(Windows XP)
Click Start/Control Panel/Printers and Other Hardware/Printers and Faxes.
(Macintosh)
Click System Preferences/Print & Fax.
B
key is on.