Printing Received Faxes - Brother MFC-J5910DW Basic User's Manual

Printing (continued)
Difficulty
Machine does not print from
® ®
Adobe Illustrator .
Ink is smudged or running when
using glossy photo paper.
Prints appears dirty or the paper
jams when using A3 paper.

Printing Received Faxes

Difficulty
Condensed print and white streaks
across the page or the top and
bottom of sentences are cut off.
Vertical black lines when receiving. The sender's scanner may be dirty. Ask the sender to make a copy to see if the
Received colour fax prints only in
black and white.
Left and right margins are cut off or
a single page is printed on two
pages.
Telephone Line or Connections
Difficulty
Dialling does not work.
(No dial tone)
Suggestions
Try to reduce the print resolution.
uuSoftware User's Guide: Printing (Windows
uuSoftware User's Guide: Printing and Faxing (Macintosh)
Make sure to check the front and back of the paper. Place the glossy surface
(printing surface) face down. (Paper Type uu page 18)
If you use glossy photo paper, make sure that the paper type setting is correct.
®
(PC print for Windows user)
 Select A3 (Long Grain) size paper in Paper Size in the Basic tab of the
printer driver.
 Check Slow Drying Paper in the Basic tab of the printer driver.
(PC print for Macintosh user)
 Select A3 (Long Grain) size paper in Paper Size of the printer driver.
 Select Print Settings from drop-down list and then check Slow Drying Paper
of the printer driver.
(Copy)
 Turn on A3 - Short Grain setting in General Setup. (Secure Paper
Feed mode for A3 size Short Grain Paper uu page 19)
 Adjust the copy density to make copies lighter. (uuAdvanced User's Guide:
Adjusting Density)
Suggestions
You probably had a bad connection, with static or interference on the telephone
line. Ask the other party to send the fax again.
problem is with the sending machine. Try receiving from another fax machine.
Replace the colour ink cartridges that have reached the end of their life, and then
ask the other person to send the colour fax again.
(Replacing the ink cartridges uu page 57)
Turn on Auto Reduction. (uuAdvanced User's Guide: Printing a reduced
incoming fax)
Suggestions
Make sure the machine is plugged in and turned on.
Check the line cord connections.
Change the Tone/Pulse setting. (uuQuick Setup Guide)
Lift the external telephone's handset and listen for a dial tone. If there is no dial
tone, ask your telephone company to check the line and/or socket.
Troubleshooting
®
)
B
83