Troubleshooting; Error And Maintenance Messages - Brother DCP-J125 User Manual

B

Troubleshooting

Error and Maintenance messages

As with any sophisticated office product, errors may occur and consumable items may need to be
replaced. If this happens, your machine identifies the error and shows an error message. The
most common error and maintenance messages are shown below.
You can correct most errors and routine maintenance by yourself. If you need more help, the
Brother Solutions Center offers the latest FAQs and troubleshooting tips.
Visit us at http://solutions.brother.com/
Error Message
B&W Print Only
Replace Ink
Cause
One or more of the colour ink cartridges
have reached the end of their life.
You can use the machine in
monochrome mode for approximately
four weeks depending on the number
of pages you print.
While this message appears on the
LCD, each operation works in the
following way:
 Printing
If you click Greyscale in the
Advanced tab of the printer driver
you can use the machine as a
monochrome printer.
 Copying
If the paper type is set to
Plain Paper or Inkjet Paper
you can make copies in
monochrome.
 Faxing
If the paper type is set to
Plain Paper or
Inkjet Paper, the machine will
receive and print the faxes in
monochrome.
If a sending machine has a colour
fax, the machine's "handshake"
will ask that the fax be sent as
monochrome.
If the paper type is set to
Other Glossy, Brother BP71 or
Brother BP61 the machine will stop
all print operations. If you unplug the
machine, or take out the ink cartridge,
you cannot use the machine until you
change to a new ink cartridge.
Action
Replace the ink cartridges. (See
Replacing the ink cartridges
on page 57.)
B
B
B
63