Copying Difficulties; Scanning Difficulties - Brother DCP-J125 User Manual

Copying Difficulties

Difficulty
Cannot make a copy.
Poor copy results when using the ADF. Try using the scanner glass. (See Using the scanner glass on page 22.)
Vertical black lines or streaks
appear in copies.
Fit to Page does not work correctly. Make sure your source document is not skewed.

Scanning Difficulties

Difficulty
TWAIN or WIA errors appear when
starting to scan. (Windows
TWAIN or ICA errors appear when
starting to scan. (Macintosh)
Poor scanning results when using
the ADF.
OCR does not work.
Suggestions
Make sure that the COPY
Vertical black lines or streaks on copies are typically caused by dirt or correction
fluid on the glass strip. Clean the glass strip. (See Cleaning the scanner glass
on page 59.)
Reposition the document and try again.
Suggestions
(Not available in Hong Kong)
® Make sure the Brother TWAIN or WIA driver is chosen as the primary source in
)
your scanning application. For example, in PaperPort™11SE with OCR, click File,
Scan or Get Photo and click Select to choose the Brother TWAIN or WIA driver.
(Hong Kong users only)
Make sure the Brother TWAIN driver is chosen as the primary source.
In PageManager, click File, Select Source, TWAIN and choose the Brother
TWAIN driver.
Mac OS X 10.6.x users can also scan documents using the ICA Scanner Driver.
See Scanning a document using the ICA driver (Mac OS X 10.6.x) in the Software
User's Guide.
Try using the scanner glass. (See Using the scanner glass on page 22.)
Try increasing the scanner resolution.
(Macintosh users)
Presto! PageManager must be downloaded and installed before use.
See Accessing Brother Support (Macintosh) on page 3 for further instructions.
Troubleshooting
key is illuminated.
B
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