Troubleshooting - GoVideo VR3845 User Manual

Troubleshooting

The Troubleshooting section below will help you solve common issues with your
DVD Recorder+VCR. If you don't find the answers you need here, you can contact our
Customer Service Department as follows:
Phone
(800) 736-7679
E-mail customersupport@govideo.com
Web
www.govideo.com
SYMPTOM
No power.
No picture.
No sound.
Playback does not start.
Poor picture quality.
Distorted picture from
external input.
Some channels skipped
when using CH 
No camcorder image.
CAUSE
Power cord is disconnected.
TV not set to receive DVD Recorder+VCR
signal output.
Video cable not connected securely.
Progressive Scan is set to "ON' in the
menu system, but TV is not compatible
with 525p signal.
Equipment connected with audio cable
not set to receive DVD Recorder+VCR
signal output.
Audio cables not connected securely.
Power off on connected audio device.
Audio cables damaged.
Audio settings incorrectly set.
No disc or tape inserted.
Unplayable disc inserted.
Disc upside down or not placed within
the guide.
Parental Control set.
Disc or tape heads are dirty.
TV channels not tuned properly.
Tape is a rental or recorded on other VCR. Use TRACK+/- to manually adjust
Antenna or cables are loose.
Video signal from external component is
copy-protected.
Skipped channels were deleted.
Camcorder off.
DVD Recorder+VCR's input not set to
AV1, AV2, or DV IN.
SOLUTION
Plug power cord into rear panel and wall
outlet securely.
Select appropriate video input on TV so
picture from DVD Recorder+VCR appears
on screen.
Connect video cable securely.
Set Progressive Scan to "OFF"; see page
24.
Select correct input mode on audio
receiver so you can hear sound from
DVD Recorder+VCR.
Connect audio cables securely.
Turn on connected audio device.
Replace audio cables.
Check Audio settings; see page 26.
Insert disc or tape. Check disc or tape
indicator on front panel display.
Insert playable disc. Check disc type,
color system, and regional code.
Place disc with playback side down
inside the guide.
Cancel Parental Control function or
change rating level; see page 27.
Clean disc or video heads.
Check "Tuning Band" and re-run "Auto
Channel Set"; see page 22.
tracking during playback.
Tighten connections or replace cable(s).
Connect component directly to your TV.
See "Adding/Deleting Channels" on page
22.
Turn camcorder on.
Press INPUT to select the correct input.
5 - Help
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