Using Esupport - Gateway 450ROG User Manual

Chapter 3: Getting Help

Using eSupport

The eSupport site is divided into six major areas:
■ Support Home
■ Product Support
■ Downloads
■ Contact Us
■ Account Info
■ PC Tools
Each of these areas is represented by a menu across the top of the Web page.
Support Home
Type your serial number into the My Support box, then click
Find it for me
information, see
Click
Support Home
documentation, specifications, and guides. By entering your serial number, you
get specific documents related to your notebook. You can also browse through
the reference area to locate an article specific to the question you have.
Click
Support Home
of how-to articles and videos on topics, such as making audio CDs and installing
a hard drive.
Product Support
Click
Product Support
Downloads
Click
Downloads
BIOS and driver upgrades. By entering your serial number you get drivers
specific to your notebook. Click
step-by-step wizard to locate your drivers.
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to get specific information about your notebook. For more
"Finding your specifications" on page
, then click
All Support Documents
, then click
General Tutorials
to view a list of all the products that Gateway supports.
, then click
My Downloads
www.gateway.com
to access an extensive library
to get the latest software updates for
Browse All Downloads
or click
Submit,
13.
to access product
to walk through a