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User Guide

Gateway 450 Notebook

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Table of Contents

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Summary of Contents for Gateway 450

  • Page 1: User Guide

    User Guide Gateway 450 Notebook...
  • Page 3: Table Of Contents

    Gateway serial number ........20...
  • Page 4 Adding or replacing memory ........87 www.gateway.com...
  • Page 5 Mouse ..........128 www.gateway.com...
  • Page 6 Telephone support ......... . .134 Before calling Gateway Customer Care ..... . .134 Telephone numbers .
  • Page 7 sf…pƒÁ p……tyrÁApw „tyrÁ…spÁ@f…pˆfÁVpg „t…p ■ „tyrÁApwÁfyiÁR†€ƒ… ■ „tyrÁX€†ƒÁ6€x†…pƒÁr†tip ■ „tyrÁ€ywtypÁspw ■...
  • Page 8: Getting Help

    Chapter 1: Getting Help www.gateway.com...
  • Page 9: Gateway Web Site

    Gateway Web site www.gateway.com...
  • Page 10 Chapter 1: Getting Help ■ ■ ■ ■ ■ †€ƒ…ÁA€xp Support Home All Support Documents Support Home General Tutorials Iƒ€i†h…Á †€ƒ… Product Support 7€ˆyw€fi„ Downloads My Downloads All Downloads 6€y…fh…ÁT„ Contact Us Call Us I6ÁS€€w„ PC Tools www.gateway.com...
  • Page 11: Help And Support

    Help and Support Apw fyi R†€ƒ… To start Help and Support: ■ Start Help and Support www.gateway.com...
  • Page 12: Using Your Computer Guide

    Chapter 1: Getting Help Search ■ ■ Search ■ Search Search Results T„tyr X€†ƒ 6€x†…pƒ To access the Using Your Computer guide: ■ Start All Programs Gateway Documentation www.gateway.com...
  • Page 13: Online Help

    Online help Help Help www.gateway.com...
  • Page 14 Chapter 1: Getting Help www.gateway.com...
  • Page 15 sf…pƒÁ 6sphvtyrÁH†…ÁX€†ƒ f…pˆf G€…pg€€v Bipy…tqtyrÁqpf…†ƒp„ ■ E€hf…tyrÁ€†ƒÁy€…pg€€vÈ„Áx€ipwÁfyiÁ ■ „pƒtfwÁy†xgpƒ E€hf…tyrÁ…spÁFthƒ€„€q…Á6pƒ…tqthf…pÁ€qÁ ■ 4†…spy…tht… E€hf…tyrÁ…spÁ„phtqthf…t€y„Áq€ƒÁ€†ƒÁ ■ y€…pg€€v I†ƒhsf„tyrÁfhhp„„€ƒtp„ ■...
  • Page 16: Checking Out Your Gateway Notebook

    Chapter 2: Checking Out Your Gateway Notebook Speaker Battery LCD panel Speaker charge release latch indicator Power indicator Component Icon Description Speakers Provide audio output when headphones or amplified speakers are not plugged in. Battery charge The LED shows the battery activity and status.
  • Page 17: Left Side

    (such as a digital camcorder) into this 4-pin IEEE 1394 port. USB ports Plug USB (Universal Serial Bus) devices (such as a flash drive, Iomega™ Zip™ drive, printer, scanner, camera, keyboard, or mouse) into these ports. www.gateway.com...
  • Page 18 Chapter 2: Checking Out Your Gateway Notebook Component Icon Description PC Card slots Insert one or two Type II or one Type III PC Card into these slots. For more information, see “Adding and removing a PC Card” on page...
  • Page 19: Right Side

    To determine the type of drive in the modular bay, examine the drive tray’s plastic cover and compare the logo to those listed in “Identifying drive types” on page Kensington™ lock slot Secure your notebook to an object by connecting a Kensington cable lock to this slot. www.gateway.com...
  • Page 20: Back

    Chapter 2: Checking Out Your Gateway Notebook Power connector PS/2 Parallel Serial Monitor Ventilation port port port port TV out jack Modem jack Ethernet jack Component Icon Description Power connector Plug the AC adapter cable into this connector. TV out jack...
  • Page 21: Back

    Plug an analog VGA monitor or projector into this port. For more information, see “Viewing the display on a projector or monitor” on page Ventilation fan Helps cool internal components. Do not block or insert objects into these slots. www.gateway.com...
  • Page 22 Chapter 2: Checking Out Your Gateway Notebook Docking port Locking modular bay latch Ventilation System label Memory Modular bay eject latch Reset hole Battery Battery release latch Hard drive bay Component Icon Description Docking port Connect the port replicator to this port.
  • Page 23: Bottom

    Includes the product model number. For more information, see “Identifying your model” on page Locking modular Slide and hold this latch to the unlock position, then slide bay latch the modular bay eject latch to release the bay module. www.gateway.com...
  • Page 24 Chapter 2: Checking Out Your Gateway Notebook Status indicators Multi-function Power buttons button Keyboard Optional EZ Point pointing device Optional EZ Point pointing device buttons Optional fingerprint reader EZ Pad touchpad Component Description Status indicators Inform you when a drive is in use or when a button has been pressed that affects how the keyboard is used.
  • Page 25: Keyboard Area

    Multi-function buttons Press these buttons to open programs assigned to them. These buttons are set to open your default e-mail program, your default Web browser, online help, and the My Computer window. For more information, see “Multi-function buttons” on page www.gateway.com...
  • Page 26 Chapter 2: Checking Out Your Gateway Notebook Important The labels shown in this section are for informational purposes only. Label information varies by model, features ordered, and location. Gateway model number ■ ■ www.gateway.com...
  • Page 27: Identifying Your Model

    Identifying your model www.gateway.com...
  • Page 28 Chapter 2: Checking Out Your Gateway Notebook pR†€ƒ… pR†€ƒ… www.gateway.com...
  • Page 29: Accessories

    Accessories f……pƒtp„ and automobile/airplane power adapters 6fƒƒtyrÁhf„p„ Fpx€ƒ IpƒtspƒfwÁip‡thp„ I€ƒ…Áƒpwthf…€ƒ„ www.gateway.com...
  • Page 30 Chapter 2: Checking Out Your Gateway Notebook Iƒty…pƒ„ TR Áqwf„sÁiƒt‡p www.gateway.com...
  • Page 31 sf…pƒÁ p……tyrÁR…fƒ…pi 6€yyph…tyrÁ…spÁ46Áfif…pƒ ■ S†ƒytyrÁ€†ƒÁy€…pg€€vÁ€yÁfyiÁ€qq ■ „tyrÁ…spÁ„…f…†„Átyithf…€ƒ„Ávpg€fƒiÁ ■ fyiÁ…spÁ8YÁIfiÁ…€†hsfi 4iu†„…tyrÁ…spÁ‡€w†xp ■ S†ƒytyrÁˆtƒpwp„„Áyp…ˆ€ƒvtyrÁ€yÁfyiÁ€qq ■...
  • Page 32: Getting Started

    Make sure that you use the AC adapter that came with your notebook or one of the same type purchased from Gateway. Replace the power cord if it becomes damaged. The replacement cord must be of the same type and voltage rating as the original cord or your notebook may be damaged.
  • Page 33: Connecting The Ac Adapter

    Do not attempt to disassemble the AC adapter. The AC adapter has no user-replaceable or user-serviceable parts inside. The AC adapter has dangerous voltages that can cause serious injury or death. Contact Gateway about returning defective AC adapters. Important If the battery charge indicator does not turn green after three hours, contact Gateway Customer Care at support.gateway.com.
  • Page 34 If you have a telephone modem, use a surge protector that has a modem jack. If you have a cable modem, use a surge protector that has an antenna/cable TV jack. During an electrical storm, unplug both the surge protector and the modem. www.gateway.com...
  • Page 35: Starting Your Notebook

    Tips & Tricks For more information about changing the power button mode, see “Changing Power-saving Settings” in Using Your Computer which has been included on your hard drive. To access this guide, click Start, All Programs, then click Gateway Documentation. www.gateway.com...
  • Page 36 For more information about changing the power button mode, see “Changing Power-saving Settings” in Using Your Computer which has been included on your hard drive. To access this guide, click Start, All Programs, then click Gateway Documentation. To turn off your notebook: Start Turn Off Computer S†ƒy Hqq 6€x†…pƒ...
  • Page 37: Restarting (Rebooting) Your Notebook

    1 Press and hold the power button for about five seconds, then release it. 2 Insert a straightened paper clip into the reset hole on the bottom of your notebook. 3 Unplug the power cord and remove the battery for more than 10 seconds. www.gateway.com...
  • Page 38 Caps Lock Caps Lock is turned on. Scroll Lock Scroll Lock is turned on. For more information, see “System key combinations” on page Pad Lock Numeric keypad is turned on. For more information, see “System key combinations” on page www.gateway.com...
  • Page 39: Using The Keyboard

    Using the keyboard Function keys/System keys Navigation keys/Volume keys Windows Numeric Application Arrow keys/LCD keypad brightness keys www.gateway.com...
  • Page 40: Key Types

    Press this key for quick access to shortcut menus and help assistants in Windows. Arrow keys Press these keys to move the cursor up, down, right, or left. LCD brightness Press these colored keys in combination with the keys to control the screen brightness. www.gateway.com...
  • Page 41 (This function is only available in some programs.) Pause execution of a DOS program. (This function is only available in some programs.) Stop the currently running DOS program. (This function is only available in some programs.) www.gateway.com...
  • Page 42 Mute the sound. Press the key combination again to Home restore the sound. For more information, see “Adjusting the volume” on page Increase volume. For more information, see “Adjusting PgUp the volume” on page Decrease volume. For more information, see “Adjusting PgDn the volume” on page www.gateway.com...
  • Page 43: Multi-Function Buttons

    Multi-function buttons Help Internet E-mail My Computer Button Icon Press to... E-mail Open your default e-mail program. Internet Open your default Web browser. Help Open online help. My Computer Open the My Computer window. www.gateway.com...
  • Page 44 Chapter 3: Getting Started Important Your notebook was sent from Gateway with the touchpad turned on. For instructions on how to turn the touchpad on or off, see “Turning the touchpad or pointing device on or off” on page Touchpad...
  • Page 45: Using The Ez Pad Touchpad

    “Changing the mouse or touchpad settings” in Using Your Computer which has been included on your hard drive. To access this guide, click Start, All Programs, then click Gateway Documentation. www.gateway.com...
  • Page 46 This action is called double-clicking. Access a shortcut Position the pointer over menu or find the object. Quickly press more information and release the right about an object button once. This action on the screen. is called right-clicking. www.gateway.com...
  • Page 47: Using The Touchpad

    Press the left button and hold it down, then use the touchpad to move (drag) the object to the appropriate part of the screen. Release the button to drop the object where you want it. www.gateway.com...
  • Page 48 Chapter 3: Getting Started Important Your notebook was sent from Gateway with the pointing device turned on. For instructions on how to turn the pointing device on or off, see “Turning the touchpad or pointing device on or off” on page...
  • Page 49: Using The Optional Ez Point Pointing Device

    “Changing the mouse or touchpad settings” in Using Your Computer which has been included on your hard drive. To access this guide, click Start, All Programs, then click Gateway Documentation. Important Attaching a PS/2 mouse to your notebook or optional port replicator may turn off the pointing device.
  • Page 50 Chapter 3: Getting Started To turn the touchpad or optional pointing device on or off: Start Control Panel 6€y…ƒ€w Ifypw Printers and Other Hardware Mouse F€†„p Iƒ€pƒ…tp„ www.gateway.com...
  • Page 51 Using the optional EZ Point pointing device Device Settings Enable Disable www.gateway.com...
  • Page 52 Chapter 3: Getting Started ■ ■ ■ „fqp ■ www.gateway.com...
  • Page 53: Using The Optional Fingerprint Reader

    “Adding and modifying user accounts” in Using Your Computer which has been included on your hard drive. To access this guide, click Start, All Programs, then click Gateway Documentation. To enroll your fingerprints: Start Protector Suite QL...
  • Page 54: Adjusting The Volume

    Tips & Tricks For instructions on how to adjust the volume in Windows, see “Adjusting the Volume” in Using Your Computer which has been included on your hard drive. To access this guide, click Start, All Programs, then click Gateway Documentation. www.gateway.com...
  • Page 55: Turning Your Wireless Network On Or Off

    To turn wireless network on or off: Start Control Panel 6€y…ƒ€w Ifypw Network and Internet Connections Gp…ˆ€ƒv fyi By…pƒyp… 6€yyph…t€y„ Network Connections Gp…ˆ€ƒv 6€yyph…t€y„ Wireless Network Connection Enable Disable www.gateway.com...
  • Page 56 Chapter 3: Getting Started www.gateway.com...
  • Page 57 sf…pƒÁ! T„tyrÁ7ƒt‡p„ÁfyiÁI€ƒ…„ 6sfyrtyrÁx€i†wp„ ■ „tyrÁ67Á€ƒÁ7U7Áiƒt‡p„ ■ „tyrÁfÁit„vp……pÁiƒt‡p ■ „tyrÁfÁxpitfÁhfƒiÁƒpfipƒ ■ „tyrÁfÁI6Á6fƒi ■ UtpˆtyrÁ…spÁit„wfÁ€yÁfÁx€yt…€ƒÁ ■ ƒ€uph…€ƒÁ€ƒÁ…pwp‡t„t€y...
  • Page 58: Using Drives And Ports

    Chapter 4: Using Drives and Ports gf x€i†wp„ Modular bay latch Modular Modular bay latch To change bay modules: Stop www.gateway.com...
  • Page 59: Changing Modules

    Changing modules Important If the remove hardware icon does not appear on the taskbar, click the show hidden icons button. www.gateway.com...
  • Page 60 Chapter 4: Using Drives and Ports www.gateway.com...
  • Page 61: Using The Cd Or Dvd Drive

    CDs, and accessing data. You cannot use this drive to create CDs or DVDs or play DVDs. DVD drive Installing programs, playing audio CDs, playing DVDs, and accessing data. You cannot use this drive to create CDs or DVDs. www.gateway.com...
  • Page 62: Creating Cds And Dvds

    CDs, playing DVDs, RW/CD-RW accessing data, recording music and data to CD-R or CD-RW discs, and recording video and data to DVD-R, DVD-RW, DVD+R, or DVD+RW discs. Tips & Tricks For more information, see “Creating CDs and DVDs” on page www.gateway.com...
  • Page 63 When you place a single-sided disc in the tray, make sure that the label side is facing up. If the disc has two playable sides, place the disc so the name of the side you want to play is facing up. www.gateway.com...
  • Page 64 Tips & Tricks For more information about creating CDs and DVDs, see “Creating CDs and DVDs” in Using Your Computer which has been included on your hard drive. To access this guide, click Start, All Programs, then click Gateway Documentation. www.gateway.com...
  • Page 65: Using The Optional Diskette Drive

    Do not expose diskettes to water or magnetic fields. Exposure could damage the data on the diskette. Tips & Tricks If your notebook did not come with a diskette drive, you can order one from Gateway. Diskette slot Diskette eject button To use a diskette:...
  • Page 66 Chapter 4: Using Drives and Ports Start My Computer Tips & Tricks If your notebook did not come with a memory card reader, you can order one from Gateway. Left slot Activity indicator Right slot www.gateway.com...
  • Page 67: Using The Optional Memory Card Reader

    52. For more information about using the reader externally, see “Using the memory card reader externally” on page To insert a memory card: Important Insert the SmartMedia card with the label facing down. Your notebook only accepts 3.3V SmartMedia cards. www.gateway.com...
  • Page 68 Chapter 4: Using Drives and Ports Start Computer To remove a memory card: ■ Important Do not use the remove hardware icon in the taskbar to remove the memory card. www.gateway.com...
  • Page 69 Using the optional memory card reader To use the memory card reader externally: www.gateway.com...
  • Page 70 Chapter 4: Using Drives and Ports s€…„ˆftyr To insert a PC Card: ■ www.gateway.com...
  • Page 71: Adding And Removing A Pc Card

    Adding and removing a PC Card To remove a PC Card: Stop Important If the remove hardware icon does not appear on the taskbar, click the show hidden icons button. www.gateway.com...
  • Page 72 Chapter 4: Using Drives and Ports To use a projector or external monitor: Properties 7t„wf Iƒ€pƒ…tp„ www.gateway.com...
  • Page 73: Viewing The Display On A Projector Or Monitor

    LCD panel and viewing the display on the projector or monitor. Important If an external monitor or projector is connected and you close the LCD panel, your notebook may turn off the LCD panel, but will not enter Standby mode. www.gateway.com...
  • Page 74 S/PDIF jack to hear sound while playing a DVD. DVD playback to a VCR will be scrambled by copyright protection software. To view your notebook display on a television: www.gateway.com...
  • Page 75: Viewing The Display On A Television

    Viewing the display on a television Start Control Panel 6€y…ƒ€w Ifypw Appearance and Themes Display 7t„wf Iƒ€pƒ…tp„ Settings Advanced F†w…twp F€yt…€ƒ„ fyi 4SB F€gtwt… Qfip€y &# Iƒ€pƒ…tp„ www.gateway.com...
  • Page 76 Chapter 4: Using Drives and Ports Displays Enable TV Important If the Enable TV and TV buttons are grayed out, your notebook has not detected the television. Make sure that the television is turned on and connected correctly. www.gateway.com...
  • Page 77 Viewing the display on a television Important If you are traveling internationally, you may need to change the video standard. For example, many televisions in Asia use PAL instead of NTSC. Apply F†w…twp F€yt…€ƒ„ fyi 4SB F€gtwt… Qfip€y &# Iƒ€pƒ…tp„ www.gateway.com...
  • Page 78 Chapter 4: Using Drives and Ports www.gateway.com...
  • Page 79 sf…pƒÁ" FfyfrtyrÁI€ˆpƒ 6sphvtyrÁfyiÁƒphsfƒrtyrÁ…spÁgf……pƒ ■ Qphfwtgƒf…tyrÁ…spÁgf……pƒ ■ 6sfyrtyrÁgf……pƒtp„ ■ 8‰…pyityrÁ…spÁwtqpÁ€qÁ…spÁgf……pƒ ■...
  • Page 80: Managing Power

    Power Options Properties Advance tab. For more information, see “Changing advanced settings” in Using Your Computer which has been included on your hard drive. To access this guide, click Start, All Programs, then click Gateway Documentation. 4 TR ■ ■ ■...
  • Page 81: Monitoring The Battery Charge

    Monitoring the battery charge Important This LED only lights up when the notebook is connected to AC power. For the location of the battery charge indicator, see “Front” on page ■ ■ www.gateway.com...
  • Page 82 Power Options Properties Advance tab. For more information, see “Changing advanced settings” in Using Your Computer which has been included on your hard drive. To access this guide, click Start, All Programs, then click Gateway Documentation. www.gateway.com...
  • Page 83: Recalibrating The Batteries

    Recalibrating the batteries To recalibrate the batteries: Advanced Battery Auto Learning Enabled Exit Exit Saving Changes G 8Q G 8Q Important Do not interrupt the battery recalibration process. If recalibration is interrupted, you must start the process over again. www.gateway.com...
  • Page 84: Changing Batteries

    Warning Danger of explosion if battery is incorrectly replaced. Replace only with a battery specifically manufactured for your Gateway notebook. Discard used batteries according to the manufacturer’s instructions. The battery used in this device may present a fire or chemical burn hazard if mishandled. Do not disassemble, heat above 212°F (100°C), or incinerate.
  • Page 85 Changing batteries To replace the main battery: www.gateway.com...
  • Page 86 Chapter 5: Managing Power www.gateway.com...
  • Page 87: Extending Battery Life

    Warning Danger of explosion if battery is incorrectly replaced. Replace only with a battery specifically manufactured for your Gateway notebook. Discard used batteries according to the manufacturer’s instructions. The battery used in this device may present a fire or chemical burn hazard if mishandled. Do not disassemble, heat above 212°F (100°C), or incinerate.
  • Page 88 For more information about using Hibernate mode, see “Activating and using Hibernate mode” in Using Your Computer which has been included on your hard drive. To access this guide, click Start, All Programs, then click Gateway Documentation. ■ ■ ■...
  • Page 89 4G75X Enter Standby mode Press Enter Hibernate Click Start, then click mode (must be Turn Off Computer. Press and hold activated) , then click Hibernate. In Standby or Exit Standby or Press the power button. Hibernate mode Hibernate mode www.gateway.com...
  • Page 90 Chapter 5: Managing Power www.gateway.com...
  • Page 91 sf…pƒÁ# TrƒfityrÁX€†ƒÁG€…pg€€v 4iityrÁfyiÁƒpwfhtyrÁxpx€ƒ ■ QpwfhtyrÁ…spÁsfƒiÁiƒt‡p ■...
  • Page 92: Upgrading Your Notebook

    Warning To prevent risk of electric shock, do not insert any object into the vent holes of the notebook. ■ ■ ■ ■ ■ www.gateway.com...
  • Page 93: Adding Or Replacing Memory

    Adding or replacing memory Memory To add or replace memory modules: www.gateway.com...
  • Page 94 Chapter 6: Upgrading Your Notebook www.gateway.com...
  • Page 95 Adding or replacing memory Important Use only memory modules designed for the Gateway 450ROG or Gateway 450RGH. www.gateway.com...
  • Page 96 Chapter 6: Upgrading Your Notebook Hard drive To replace the hard drive kit: T„tyr X€†ƒ 6€x†…pƒ Start All Programs Gateway Documentation www.gateway.com...
  • Page 97: Replacing The Hard Drive Kit

    Replacing the hard drive kit Screw www.gateway.com...
  • Page 98 Chapter 6: Upgrading Your Notebook Screw Screw www.gateway.com...
  • Page 99 Replacing the hard drive kit Plastic strip www.gateway.com...
  • Page 100 Chapter 6: Upgrading Your Notebook www.gateway.com...
  • Page 101 sf…pƒÁ$ T„tyrÁ…spÁH…t€yfwÁI€ƒ… Qpwthf…€ƒ ■ ■ ■...
  • Page 102: Using The Optional Port Replicator

    Press both release latches to release the notebook. Docking port Connect the notebook to this port. Warning! Power is passed through this port. This docking connection is certified to UL 1950 for use only with notebooks designed for your Gateway port replicator. www.gateway.com...
  • Page 103: Left

    Left Left Power connector Component Icon Description Power connector Plug the AC adapter cable into this connector. Important: The power connector may be located on the back of your port replicator. www.gateway.com...
  • Page 104: Back

    For more information, see “Viewing the display on a projector or monitor” on page Parallel port Plug a parallel device (such as a printer) into this port. Serial port Plug a serial device (such as a digital camera) into this port. www.gateway.com...
  • Page 105 (see “Left” on page 97), plug the Gateway 450ROG or Gateway 450RGH AC adapter into that connector. If your port replicator does not have a power connector on the left side, plug the AC adapter into this connector.
  • Page 106 Chapter 7: Using the Optional Port Replicator To attach your notebook to the port replicator: Caution Press down on the outside edges of the notebook. Do not press in the middle or you may damage the LCD screen. www.gateway.com...
  • Page 107: Connecting To The Port Replicator

    The notebook may detect additional devices and add drivers after being attached to the port replicator. This process must be completed for components to work correctly. Follow any on-screen instructions, if necessary. To separate your notebook from the port replicator: Start Undock Computer www.gateway.com...
  • Page 108 Chapter 7: Using the Optional Port Replicator To secure your notebook and port replicator: www.gateway.com...
  • Page 109 sf…pƒÁ% Ffty…ftytyrÁX€†ƒÁG€…pg€€v 6fƒtyrÁq€ƒÁ€†ƒÁy€…pg€€v ■ 6wpfytyrÁ€†ƒÁy€…pg€€v ■ Iƒ€…ph…tyrÁ€†ƒÁy€…pg€€vÁqƒ€xÁ‡tƒ†„p„ ■ if…tyrÁVtyi€ˆ„ ■ Qp„…€ƒtyrÁ€†ƒÁ„„…px ■...
  • Page 110: Maintaining Your Notebook

    For more information about traveling with your notebook, see “Traveling With Your Notebook” in Using Your Computer which has been included on your hard drive. To access this guide, click Start, All Programs, then click Gateway Documentation. ■ ■ ■...
  • Page 111: Cleaning Your Notebook

    When you shut down your notebook, the power turns off, but some electrical current still flows through your notebook. To avoid possible injury from electrical shock, unplug the power cord, modem cable, and network cable from the wall outlets. www.gateway.com...
  • Page 112 Chapter 8: Maintaining Your Notebook Caution A notebook LCD screen is made of specially coated glass and can be scratched or damaged by abrasive or ammonia-based glass cleaners. www.gateway.com...
  • Page 113: Protecting Your Notebook From Viruses

    For more information about modifying security settings, see “Modifying Security Settings” in Using Your Computer which has been included on your hard drive. To access this guide, click Start, All Programs, then click Gateway Documentation. Help and For more information about protecting your computer Support against viruses, click Start, then click Help and Support.
  • Page 114 Chapter 8: Maintaining Your Notebook To scan for viruses: Start All Programs Norton AntiVirus Norton AntiVirus 2004 Scan for viruses Scan for Viruses Scan Scan www.gateway.com...
  • Page 115 You received a free limited time subscription to the Norton AntiVirus service when you purchased your notebook. To update Norton AntiVirus after the free subscription period, you must extend your subscription. Start All Programs Norton AntiVirus LiveUpdate - Norton AntiVirus Finish www.gateway.com...
  • Page 116 To run Windows Update: Start All Programs Windows Update Help and For more information about Windows Update in Support Windows XP, click Start, then click Help and Support. Vtyi€ˆ„ÁTif…pÁ Type the keyword in the HelpSpot Search box , then click the arrow. www.gateway.com...
  • Page 117 sf…pƒÁ& Sƒ€†gwp„s€€…tyr Sƒ€†gwp„s€€…tyrÁ…thfwÁsfƒiˆfƒpÁfyiÁ ■ „€q…ˆfƒpÁƒ€gwpx„ @p……tyrÁ…pwps€ypÁ„†€ƒ… ■ „tyrÁf†…€xf…piÁ…ƒ€†gwp„s€€…tyrÁ ■ „„…px„...
  • Page 118: Troubleshooting

    ■ ■ ■ Warning Do not try to troubleshoot your problem if power cords or plugs are damaged, if your notebook was dropped, or if the case was damaged. Instead, unplug your notebook and contact a qualified computer technician. www.gateway.com...
  • Page 119: First Steps

    First steps ■ ■ ■ ■ ■ ■ ■ Help and For more information about troubleshooting, click Start, Support then click Help and Support. Type the keyword …ƒ€†gwp„s€€…tyr in the Search box , then click the arrow. www.gateway.com...
  • Page 120: Troubleshooting

    Chapter 9: Troubleshooting To check IRQ usage: Start Control Panel 6€y…ƒ€w Ifypw Performance and Maintenance System Hardware Device Manager 7p‡thp Ffyfrpƒ View Resources by type Interrupt request (IRQ) www.gateway.com...
  • Page 121: Display

    For more information about IRQs, click Start, then click BQP„ Support Help and Support. Type the keyword in the Search , then click the arrow. To free IRQ resources for the new device: 7p‡thp Ffyfrpƒ Disable ■ ■ ■ ■ ■ ■ www.gateway.com...
  • Page 122 Tips & Tricks For instructions on changing the screen resolution, see “Adjusting the screen resolution” in Using Your Computer which has been included on your hard drive. To access this guide, click Start, All Programs, then click Gateway Documentation. www.gateway.com...
  • Page 123 For instructions on changing the display settings, see “Adjusting the screen and desktop settings” in Using Your Computer which has been included on your hard drive. To access this guide, click Start, All Programs, then click Gateway Documentation. ■ ■ ■...
  • Page 124 For instructions on how to adjust the volume control in Windows, see “Adjusting the volume” in Using Your Computer which has been included on your hard drive. To access this guide, click Start, All Programs, then click Gateway Documentation. ■ ■ ■...
  • Page 125 Troubleshooting ■ ■ ■ ■ ƒprt€yfw h€ip„ ■ Tips & Tricks For instructions on playing a DVD, see “Playing a DVD” on page ■ www.gateway.com...
  • Page 126 For instructions on deleting unnecessary files, see “Using Disk Cleanup” in Using Your Computer which has been included on your hard drive. To access this guide, click Start, All Programs, then click Gateway Documentation. ■ Recycle Bin Empty Recycle Bin...
  • Page 127: File Management

    For instructions on fixing hard drive problems, see “Checking the hard drive for errors” in Using Your Computer which has been included on your hard drive. To access this guide, click Start, All Programs, then click Gateway Documentation. ■ ■ ■...
  • Page 128: Internet

    Chapter 9: Troubleshooting ■ ■ ■ Help and For more information about troubleshooting Internet Support connections, click Start, then click Help and Support. …ƒ€†gwp„s€€…tyrÁh€yyph…t€y„ Type the keyword in the Search box , then click the arrow. ■ www.gateway.com...
  • Page 129 Troubleshooting ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ www.gateway.com...
  • Page 130: Memory

    Chapter 9: Troubleshooting ■ ■ ■ Help and For more information about troubleshooting memory Support errors, click Start, then click Help and Support. Type the xpx€ƒÁpƒƒ€ƒ keyword in the Search box , then click the arrow. ■ ■ ■ www.gateway.com...
  • Page 131 Other Hardware Phone and Modem Options Dialing Rules Edit Help and For more information about dialing properties, click Start, itfwtyr Support then click Help and Support. Type the keyword in the Search box , then click the arrow. ■ ■ www.gateway.com...
  • Page 132 Chapter 9: Troubleshooting ■ ■ ■ ■ ■ ■ www.gateway.com...
  • Page 133 Troubleshooting ■ ■ ■ ■ ■ To run modem diagnostics: Start Control Panel 6€y…ƒ€w Ifypw Printers and Other Hardware Phone and Modem Options Modems Properties F€ipx Iƒ€pƒ…tp„ Diagnostic Query Modem €ƒ… fwƒpfi €py …sp x€ipx sf„ qftwpi …€ ƒp„€yi www.gateway.com...
  • Page 134 Search box , then click the arrow. sfyi„sfvtyr To turn down the modem volume: Start Control Panel 6€y…ƒ€w Ifypw Printers and Other Hardware Phone and Modem Options Modems Properties Modem Speaker volume Is€yp fyi F€ipx H…t€y„ ■ ■ ■ ■ www.gateway.com...
  • Page 135: Networks

    For information about setting up a network in your home, see the network guide which has been included on your hard drive. To access this guide, click Start, All Programs, then click Gateway Documentation. Help and For more information about network troubleshooting, click Support Start, then click Help and Support.
  • Page 136 Chapter 9: Troubleshooting ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ www.gateway.com...
  • Page 137 Set as Default Printer ■ ■ To make sure that the printer is not set to work offline: Start Control Panel 6€y…ƒ€w Ifypw Printers and Other Hardware Printers and Faxes Iƒty…pƒ„ fyi 9f‰p„ Use Printer Offline Use Printer Offline www.gateway.com...
  • Page 138 For instructions on how to adjust the volume control in Windows, see “Adjusting the volume” in Using Your Computer which has been included on your hard drive. To access this guide, click Start, All Programs, then click Gateway Documentation. ■ Help and For more information about troubleshooting sound issues, Support click Start, then click Help and Support.
  • Page 139 Troubleshooting ■ ■ ■ ■ ■ ■ ■ www.gateway.com...
  • Page 140: Power

    Power cords or plugs are damaged ■ Liquid has been spilled into your notebook ■ Your notebook was dropped ■ The case was damaged ■ Instead, unplug your notebook and contact a qualified computer technician. ■ ■ www.gateway.com...
  • Page 141: Telephone Support

    900-555-4695 (charged to service your telephone bill) Gateway Talk to a Gateway Customer Care Gateway Customer Care Customer Care representative about a non-tutorial telephone numbers vary technical support question. (See by country or region. For “Before calling Gateway Customer...
  • Page 142 Chapter 9: Troubleshooting www.gateway.com...
  • Page 143 4pyit‰Á4 fqp…ÁQpr†wf…€ƒÁfyiÁEprfw Byq€ƒxf…t€y Rfqp…Átyq€ƒxf…t€y ■ Qpr†wf…€ƒÁ„…f…pxpy…„ ■ G€…thp„ ■...
  • Page 144 Appendix A: Safety, Regulatory, and Legal Information Warning Always follow these instructions to help guard against personal injury and damage to your Gateway system. p……tyrÁ†Á€†ƒÁ„„…px ■ ■ ■ ■ ■ ■ ■ ■ ■ 6fƒpÁi†ƒtyrÁ†„p ■ ■ ■ www.gateway.com...
  • Page 145 ■ ■ ■ Qpwfhpxpy…Áfƒ…„ÁfyiÁfhhp„„€ƒtp„ Warning Do not use Gateway products in areas classified as hazardous locations. Such areas include patient care areas of medical and dental facilities, oxygen-laden environments, or industrial facilities. Warning To reduce the risk of fire, use only No. 26 AWG or larger telecommunications line cord.
  • Page 146 Caution Wireless devices are not user serviceable. Do not modify them in any way. Modification to a wireless device will void the authorization to use it. Please contact Gateway for service. www.gateway.com...
  • Page 147 Regulatory compliance statements Caution Only use drivers approved for the country in which the device will be used. See the Gateway System Restoration Kit, or contact Gateway Customer Care for additional information. Important Every country has different restrictions on the use of wireless devices.
  • Page 148 Tyty…py…t€yfwÁpxt……pƒÁpƒÁ966ÁIfƒ… " ■ ■ ■ ■ 6€xwtfyhpÁ4hhp„„€ƒtp„ 966Áiphwfƒf…t€yÁ€qÁh€yq€ƒxt… Qp„€y„tgwpÁfƒ…' Iƒ€i†h…' ■ ■ Caution Changes or modifications not expressly approved by Gateway could void the FCC compliance and negate your authority to operate the product. www.gateway.com...
  • Page 149 State of California to cause cancer, birth defects or reproductive harm. Fpƒh†ƒÁVfƒytyr Warning The lamp in this display contains mercury. Do not put in the trash. Recycle or dispose as hazardous waste. Spwph€xx†ythf…t€y„ÁpƒÁIfƒ… #%Á€qÁ…spÁ6€ipÁ€qÁ9pipƒfwÁQpr†wf…t€y„ÁÉ69Q !$Á ÉfwthfgwpÁ…€Áƒ€i†h…„Áqt……piÁˆt…sÁT 4Áx€ipx„ ■ ■ www.gateway.com...
  • Page 150 Caution Wireless devices are not user-serviceable. Do not modify them in any way. Modification to a wireless device will void the authorization to use it. Contact Gateway for service. Caution The transmitting device embedded in this system may not be used with any antenna other than provide with the system.
  • Page 151 Regulatory compliance statements Tyty…py…t€yfwÁpxt……pƒÁpƒÁB68  Spwph€xx†ythf…t€y„ÁpƒÁByi†„…ƒÁ6fyfifÁ6  ÁÉq€ƒÁƒ€i†h…„Áqt……piÁˆt…sÁfyÁ B6h€xwtfy…Áx€ipx Warning To avoid electrical shock or equipment malfunction do not attempt to make electrical ground connections by yourself. Contact the appropriate inspection authority or an electrician, as appropriate. QtyrpƒÁ8‚†t‡fwpyhpÁG†xgpƒ www.gateway.com...
  • Page 152 Use of controls or adjustments or performance of procedures other than those specified in this manual may result in hazardous radiation exposure. To prevent exposure to laser beams, do not try to open the enclosure of a CD or DVD drive. ENERGY STAR www.gateway.com...
  • Page 153 This publication is protected by copyright and all rights are reserved. No part of it may be reproduced or transmitted by any means or in any form, without prior consent in writing from Gateway. The information in this manual has been carefully checked and is believed to be accurate. However, changes are made periodically.
  • Page 154 Appendix A: Safety, Regulatory, and Legal Information www.gateway.com...
  • Page 155 Á Á Á Á Á Á Á Á Á Á Á Á Á Á Á Á Á Á Á Á Á Á Á Á Á Á Á Á Á Á Á Á Á Á Á Á Á Á Á www.gateway.com...
  • Page 156 Á Á Á Á Á Á Á Á Á Á Á Á Á Á Á Á Á Á Á Á Á Á Á Á Á Á Á Á Á Á Á Á Á Á Á Á Á Á Á www.gateway.com...
  • Page 157 Á Á Á Á Á Á Á Á Á Á Á Á Á Á Á Á Á Á Á Á Á Á Á Á Á Á Á Á Á Á Á Á Á Á Á ppÁ Á Á ppÁ www.gateway.com...
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  • Page 159 Á Á Á Á Á Á Á Á Á Á Á Á Á Á Á Á Á Á Á Á Á Á Á Á Á Á Á Á Á Á Á Á Á Á Á Á Á Á Á www.gateway.com...
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  • Page 164 Á Á Á Á Á Á Á Á Á Á Á Á Á Á Á Á Á Á Á Á Á Á Á Á Á Á Á Á Á Á Á Á Á Á Á Á Á Á www.gateway.com...
  • Page 166 NSK DWL 450 ROG USR GDE R3 09/04...

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