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The conditions of this guarantee are:
•
The guarantee shall only apply to defects that
occur within the 12 month guarantee period.
•
Proof of purchase is required.
•
The equipment is returned to BT or its agent as
instructed.
•
This guarantee does not cover any faults or
defects caused by accidents, misuse, fair wear
and tear, neglect, tampering with the equipment,
or any attempt at adjustment or repair other than
through approved agents.
•
This guarantee does not affect your
statutory rights.
Within the 12 month guarantee period:
If you experience difficulty using the product,
prior to returning your product, please read the
Help section beginning on page 91 or contact the
BT Esprit Helpline for assistance on 0870 605
8047. The Helpline is open from 8am-8pm Mon-
Sat and 10am-3pm Sundays.
In the unlikely event of a defect occurring, please
follow the Helplines' instructions for replacement
or repair.
If you experience any problems, please call the Helpline on 0870 605 8047
Outside of the 12 month guarantee period:
If your product needs repair after the guarantee
period has ended, the repair must meet the
approval requirements for connection to the
telephone network. We suggest that you call our
recommended repair agent on 08702 405029.
Additional/Replacement Items
For a full range of items, including additional
handsets for either the BT Esprit 1200, 1250 and
1300 or 1350, please call 0870 605 8047.
General information
99
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