Grandstream Networks GXP2120 User Manual User Manual
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Grandstream Networks GXP2120 User Manual User Manual

Grandstream Networks GXP2120 User Manual User Manual

Gxp14 series sip enterprise phones
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See also: Admin Manual , Configuration Manual
Grandstream Networks, Inc.
GXP2120/GXP2110/GXP2100/GXP14xx
SIP Enterprise Phones
GXP2120/GXP2110/GXP2100/GXP14xx USER MANUAL

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Summary of Contents for Grandstream Networks GXP2120

  • Page 1 Grandstream Networks, Inc. GXP2120/GXP2110/GXP2100/GXP14xx SIP Enterprise Phones GXP2120/GXP2110/GXP2100/GXP14xx USER MANUAL...

  • Page 2: Table Of Contents

    FIRMWARE VERSION 1.0.4.23 ......................7 FIRMWARE VERSION 1.0.4.9 ......................8 WELCOME ....................9 PRODUCT OVERVIEW ................10 FEATURE HIGHTLIGHTS ........................10 GXP2120/GXP2110/GXP2100/GXP14xx TECHNICAL SPECIFICATIONS ........11 INSTALLATION ..................15 EQUIPMENT PACKAGING ......................... 15 CONNECTING YOUR PHONE ......................15 GXP2120/GXP2110 EXTENSION MODULE..................16 SAFETY COMPLIANCES ........................
  • Page 3 UPGRADE VIA KEYPAD MENU ......................73 UPGRAGE VIA WEB GUI ........................73 NO LOCAL TFTP/HTTP SERVERS ....................74 CONFIGURATION FILE DOWNLOAD ....................74 RESTORE FACTORY DEFAULT SETTINGS ........... 76 EXPERIENCING THE GXP2120/GXP2110/GXP2100/GXP14xx ....77 FIRMWARE VERSION 1.0.5.24 GXP2120/GXP2110/GXP2100/GXP14xx USER MANUAL Page 3 of 77...
  • Page 4 Table of Tables GXP2120/GXP2110/GXP2100/GXP14xx User Manual Table 1: GXP2120/GXP2110/GXP2100/GXP14xx FEATURES IN A GLANCE .......... 10 Table 2: GXP2120/GXP2110/GXP2100/GXP14xx COMPARISON GUIDE ..........11 Table 3: GXP2120/GXP2110/GXP2100/GXP14xx TECHNICAL SPECIFICATIONS ......... 11 Table 4: GXP2120/GXP2110/GXP2100/GXP14xx EQUIPMENT PACKAGING ......... 15 Table 5: GXP2120/GXP2110/GXP2100/GXP14xx CONNECTORS ............15 Table 6: LCD DISPLAY DEFINITIONS ......................

  • Page 5: Gxp2120/Gxp2110/Gxp2100/Gxp14Xx User Manual

    2. Screenshots of Status Pages 3. Screenshots of Accounts Pages 4. Screenshots of Settings Pages 5. Screenshots of Network Pages 6. Screenshots of Maintenance Pages 7. Screenshots of Phonebook Pages FIRMWARE VERSION 1.0.5.24 GXP2120/GXP2110/GXP2100/GXP14xx USER MANUAL Page 5 of 77...

  • Page 6: Gnu Gpl Information

    GXP2120/GXP2110/GXP2100/GXP14xx firmware contains third-party software licensed under the GNU General Public License (GPL). Grandstream uses software under the specific terms of the GPL. Please see the GNU General Public License (GPL) for the exact terms and conditions of the license.

  • Page 7: Change Log

    This section documents significant changes from previous versions of user manuals for GXP2120/GXP2110/GXP2100/GXP14xx. Only major new features or major document updates are listed here. Minor updates for corrections or editing are not documented here. FIRMWARE VERSION 1.0.5.24  Updated TFTP server download link for 1.0.5.24, [NO LOCAL TFTP/HTTP SERVERS] ...

  • Page 8: Firmware Version 1.0.4.9

    Added Editing Contacts and Click-to-Dial information. [EDITING CONTACTS AND CLICK-TO-DIAL]  Added GNU GPL information. [GNU GPL INFORMATION]  Added Change Log for this user manual. [CHANGE LOG]  Merging GXP1450 User Manual content with GXP2120/GXP2110/GXP2100 User Manual. FIRMWARE VERSION 1.0.5.24 GXP2120/GXP2110/GXP2100/GXP14xx USER MANUAL Page 8 of 77...

  • Page 9: Welcome

    LEDs. The GXP2120/GXP2110/GXP2110 supports presence and Busy Lamp Field (BLF) in the Multi Purpose Keys as well. It presents a large easy-to-read backlit graphical display along with multiple XML keys to further enhance the user experience. Additionally, the GXP2120/2110 is expandable with one to two expansion modules.

  • Page 10: Product Overview

    PRODUCT OVERVIEW FEATURE HIGHTLIGHTS Table 1: GXP2120/GXP2110/GXP2100/GXP14xx FEATURES IN A GLANCE  6 lines  7 programmable Multi Purpose Keys  GXP2120 4 XML programmable soft keys  XML Application  XML Idle Screen Customization  4 lines  18 programmable Multi Purpose Keys ...

  • Page 11: Gxp2120/Gxp2110/Gxp2100/Gxp14Xx Technical Specifications

    Table 2: GXP2120/GXP2110/GXP2100/GXP14xx COMPARISON GUIDE Features GXP2120 GXP2110 GXP2100 GXP1450 GXP140x LCD Display 320x160 pixel 240x120 pixel 180x90 pixel 180x60 pixel 128x40 pixel LCD Backlight Number of Lines Programmable Hard Keys Programmable Soft Keys Yes, Yes, Extension up to 2 EXT Boards,...
  • Page 12 Telephony 3-way conference GXP14xx, call park, pickup, shared-call-appearance Features (SCA)/bridged-line-appearance (BLA), downloadable phone book (XML, LDAP, up to 2000 items for GXP2120/GXP2110/GXP2100, up to 500 items for GXP14xx), call waiting, FIRMWARE VERSION 1.0.5.24 GXP2120/GXP2110/GXP2100/GXP14xx USER MANUAL Page 12 of 77...
  • Page 13 (up to 2000 records for GXP2120/GXP2110/GXP2100, up to 500 records for GXP14xx), XML customization of idle screen, off-hook auto dial, auto answer, click-to-dial, flexible dial plan, hot desking, personalized music ringtones, server redundancy and fail-over HD Audio Yes, HD handset with support for wideband audio For GXP2120/GXP2110/GXP2100/1450: 2.5mm and RJ9 headset jack;...
  • Page 14 FCC Part 15 (CFR 47) Class B; EN55022 Class B, EN55024, EN61000-3-2, Compliance EN61000-3-3, EN60950-1; AS/NZS CISPR 22 Class B, AS/NZS CISPR 24, RoHS; UL 60950 (power adapter) FIRMWARE VERSION 1.0.5.24 GXP2120/GXP2110/GXP2100/GXP14xx USER MANUAL Page 14 of 77...

  • Page 15: Installation

    5V DC Power connector port Power Jack To set up the GXP2120/GXP2110/GXP2100/GXP14xx, follow the steps below: 1. Attach the phone stand or wall mount to the back of the phone where there are slots; 2. Connect the handset and main phone case with the phone cord;...

  • Page 16: Gxp2120/Gxp2110 Extension Module

    Power Jack Figure 1: GXP2120/GXP2110/GXP2100/GXP14xx Pin-out GXP2120/GXP2110 EXTENSION MODULE GXP2120/2110 supports two EXT boards, providing up to 112 additional programmable extensions. Each GXP EXT board has 56 multi-purpose keys, dual color LEDs (red/green) and support BLF (Busy Lamp Field) and Presence.

  • Page 17: Figure 2: Gxp2120/Gxp2110 Ext Board Connection

    Figure 2: GXP2120/GXP2110 EXT Board Connection Connect the first GXP EXT board to the GXP2120/2110 using the connection cable found in the GXP EXT board package. The first GXP EXT board draws power directly from the phone. Connect the second GXP EXT board using the connection plate and the connection cable.

  • Page 18: Safety Compliances

    If the phone was purchased directly from Grandstream, contact the Grandstream Sales and Service Representative for a RMA (Return Materials Authorization) number before the product is returned. Grandstream reserves the right to remedy warranty policy without prior notification.

  • Page 19: Using The Gxp2120/Gxp2110/Gxp2100/Gxp14Xx

    USING THE GXP2120/GXP2110/GXP2100/GXP14xx GETTING FAMILAR WITH THE LCD GXP2120/GXP2110/GXP2100/GXP14xx has a dynamic and customizable screen. The screen displays differently depending on whether the phone is idle or in use (active). The following table describes the items displayed on the GXP2120/GXP2110/GXP2100/GXP14xx idle screen.
  • Page 20 Redials the last dialed number when there is existed dialed call log. Note: If XML application is used for GXP2120/GXP2110/GXP2100, the softkey for XML application will show up in the default idle screen as configured. The softkeys are context sensitive and will change depending on the call status of the phone.
  • Page 21 Press this button to sign out of the call queue. Press MENU button on keypad to select OK. This will be displayed once the agent is signed in to the call queue. FIRMWARE VERSION 1.0.5.24 GXP2120/GXP2110/GXP2100/GXP14xx USER MANUAL Page 21 of 77...

  • Page 22: Table 7: Gxp2120/Gxp2110/Gxp2100/1450 Lcd Icons

    Table 7: GXP2120/GXP2110/GXP2100/1450 LCD ICONS DND Status. OFF - Do Not Disturb disabled ON - Do Not Disturb enabled Call Forward All Status. OFF - Call Forward All feature disabled ON - Call Forward All feature enabled Call Forward Busy Status.
  • Page 23 The current call is an incoming call Outgoing Call. The current call is an outgoing call Call Failed Fail to establish call SRTP Status. OFF - SRTP is not used ON - SRTP is used FIRMWARE VERSION 1.0.5.24 GXP2120/GXP2110/GXP2100/GXP14xx USER MANUAL Page 23 of 77...

  • Page 24: Table 8: Gxp140X Lcd Icons

    ON - Do Not Disturb enabled Call Forward Status. OFF - Call Forward feature disabled ON - Call Forward feature enabled MUTE Status. OFF - The active call is not muted FIRMWARE VERSION 1.0.5.24 GXP2120/GXP2110/GXP2100/GXP14xx USER MANUAL Page 24 of 77...

  • Page 25: Getting Familar With The Keypad

    ON - The active call is muted SRTP Status. OFF - SRTP is not used ON - SRTP is used GETTING FAMILAR WITH THE KEYPAD The following table describes the buttons used on the GXP2120/GXP2110/GXP2100/GXP14xx keypad. Table 9: KEYPAD DEFINITIONS GXP2120/GXP2110/GXP2100 GXP1450 GXP140x Definition Open or switch line;...

  • Page 26: Making Phone Calls

    MULTIPLE SIP ACCOUNTS AND LINES GXP2120 can support up to 6 independent SIP accounts; GXP2110/GXP2100 can support up to 4 independent SIP accounts; GXP14xx can support up to 2 independent accounts. Each account is capable FIRMWARE VERSION 1.0.5.24...

  • Page 27: Completing Calls

    LINE buttons. For example: If 2 independent accounts are registered on GXP2120/GXP2110/GXP2100/GXP14xx, when LINE 1 is pressed, the LINE 1 LED will light up in green. If LINE 2 is pressed, the LINE 2 LED will light up in green and the subsequent call will be made through SIP account 2.
  • Page 28  You shall hear dial tone after off hook;  Press MENU button to switch the call screen from "Dialing" to "Paging";  Enter the number;  Press SEND key or # to dial out. FIRMWARE VERSION 1.0.5.24 GXP2120/GXP2110/GXP2100/GXP14xx USER MANUAL Page 28 of 77...

  • Page 29: Making Calls Using Ip Addresses

    If the target IP address is 192.168.1.60 and the port is 5062 (i.e., 192.168.1.60:5062), input the following: 192*168*1*60#5062. The * key represents the dot (.), the # key represents colon (:). Wait for about 4 seconds and the phone will initiate the call. FIRMWARE VERSION 1.0.5.24 GXP2120/GXP2110/GXP2100/GXP14xx USER MANUAL Page 29 of 77...

  • Page 30: Answering Phone Calls

    Quick IP Call Mode: The GXP2120/GXP2110/GXP2100/GXP14xx also supports Quick IP Call mode. This enables the phone to make direct IP calls using only the last few digits (last octet) of the target phone's IP address. This is possible only if both phones are under the same LAN/VPN. This simulates a PBX function using the CMSA/CD without a SIP server.

  • Page 31: Do Not Disturb

    DO NOT DISTURB Do Not Disturb can be enabled/disabled from phone's LCD. For GXP2120/GXP2110, press the DND button on the phone when the phone is in idle. For GXP14xx, press the MUTE button for DND function while the phone is in idle.

  • Page 32: 5-Way Conferencing/3-Way Conferencing

     To transfer calls across SIP domains, SIP service providers must support transfer across SIP domains. 5-WAY CONFERENCING/3-WAY CONFERENCING GXP2120/GXP2110/GXP2100 can host up to 5-way conference call with other parties (PCMU/PCMA); FIRMWARE VERSION 1.0.5.24 GXP2120/GXP2110/GXP2100/GXP14xx USER MANUAL Page 32 of 77...
  • Page 33  Press HOLD key to split the conference call. The conference call will be ended with both calls on hold; Or  Users could press the EndCall softkey or simply hang up the call to terminate the conference call. GXP2120/GXP2110/GXP2100/GXP14xx supports Easy Conference Mode, which can be used combined with the traditional way to establish the conference. ...

  • Page 34: Voice Messages (Message Waiting Indicator)

    A blinking red MWI (Message Waiting Indicator) on the top right corner of the phone indicates a message is waiting. Dial into the voicemail box to retrieve the message by entering the voice mail number of the FIRMWARE VERSION 1.0.5.24 GXP2120/GXP2110/GXP2100/GXP14xx USER MANUAL Page 34 of 77...

  • Page 35: Shared Call Appearance (Sca)

    SHARED CALL APPEARANCE (SCA) The GXP2120/GXP2110/GXP2100/GXP14xx phone supports shared call appearance by Broadsoft standard. This feature allows members of the SCA group to shared SIP lines and provides status monitoring (idle, active, progressing, hold) of the shared line. When there is an incoming call designated for the SCA group, all of the members of the group will be notified of an incoming call and will be able to answer the call from the phone with the SCA extension registered.
  • Page 36 Dial *90 and then enter the number to forward the call;  Press OK softkey or SEND key. Cancel Busy Call Forward. To cancel the busy call forward:  Off hook the phone;  Dial *91; FIRMWARE VERSION 1.0.5.24 GXP2120/GXP2110/GXP2100/GXP14xx USER MANUAL Page 36 of 77...

  • Page 37: Customized Lcd Screen & Xml

     Hang up the call. CUSTOMIZED LCD SCREEN & XML The GXP2120/GXP2110/GXP2100/GXP14xx IP phone supports the following XML applications. Please refer to the corresponding link for documentation and templates.  XML custom idle screen (customize idle screen logo, softkey layout, and etc.) http://www.grandstream.com/products/gxp_series/general/documents/GXP2120/GXP2110/GXP2100_...

  • Page 38: Configuration Guide

    CONFIGURATION GUIDE The GXP2120/GXP2110/GXP2100/GXP14xx can be configured via two ways:  LCD Configuration Menu using the phone's keypad;  Web GUI embedded on the phone using PC's web browser. CONFIGURATION VIA KEYPAD To configure the LCD menu using phone's keypad, follow the instructions below: ...
  • Page 39 Configures date and time on the phone.  Star Key Lock Turns on/off keypad lock feature and configures keypad lock password. Config sub menu includes the following options: Config  FIRMWARE VERSION 1.0.5.24 GXP2120/GXP2110/GXP2100/GXP14xx USER MANUAL Page 39 of 77...
  • Page 40 Displays voicemail message information in the format below: new messages/all messages (urgent messages/all urgent messages) Reboot Reboot the phone. Exit Exit from this menu. The following picture shows the keypad MENU configuration flow. FIRMWARE VERSION 1.0.5.24 GXP2120/GXP2110/GXP2100/GXP14xx USER MANUAL Page 40 of 77...

  • Page 41: Figure 3: Keypad Menu Flow

    Reset Vlan Config DNS Server 1 Back DNS Server 2 Exit 802.1X Back Forward All Forward Busy Forward No Answer Account X No Answer Timeout Figure 3: Keypad MENU Flow FIRMWARE VERSION 1.0.5.24 GXP2120/GXP2110/GXP2100/GXP14xx USER MANUAL Page 41 of 77...

  • Page 42: Configuration Via Web Browser

    *LCD Brightness CONFIGURATION VIA WEB BROWSER The GXP2120/GXP2110/GXP2100/GXP14xx embedded Web server responds to HTTP/HTTPS GET/POST requests. Embedded HTML pages allow a user to configure the IP phone through a Web browser such as Microsoft’s IE, Mozilla Firefox and Google Chrome.

  • Page 43: Definitions

    The DNS server address 1. DNS Server 2 The DNS server address 2. PPPoE Link Up PPPoE connection status. NAT Traversal NAT traversal status for each account. Status -> System Info FIRMWARE VERSION 1.0.5.24 GXP2120/GXP2110/GXP2100/GXP14xx USER MANUAL Page 43 of 77...

  • Page 44: Accounts Page Definitions

    (SIP) server before the account can be registered. After it is saved, this will appear as hidden for security purpose. Name The SIP server subscriber's name (optional) that will be used for Caller ID FIRMWARE VERSION 1.0.5.24 GXP2120/GXP2110/GXP2100/GXP14xx USER MANUAL Page 44 of 77...
  • Page 45 The SIP Contact header will contain "*" to notify the server to unbind the connection. The default setting is "No". Register Expiration Specifies the frequency (in minutes) in which the phone refreshes its FIRMWARE VERSION 1.0.5.24 GXP2120/GXP2110/GXP2100/GXP14xx USER MANUAL Page 45 of 77...
  • Page 46 SIP INVITE. When set to "Disabled", all incoming calls are displayed with "Unavailable". When set to "From Header", the phone will display the caller ID based on the From Header in the incoming SIP INVITE. The default FIRMWARE VERSION 1.0.5.24 GXP2120/GXP2110/GXP2100/GXP14xx USER MANUAL Page 46 of 77...
  • Page 47 Configures Music On Hold URI to call when a call is on hold. This feature has Music On Hold URI to be supported on the server side. BLF Call-pickup Prefix Configures the prefix prepended to the BLF extension when the phone picks FIRMWARE VERSION 1.0.5.24 GXP2120/GXP2110/GXP2100/GXP14xx USER MANUAL Page 47 of 77...
  • Page 48 If set to "Yes", SIP User ID will be checked in the Request URI of the incoming Check SIP User ID for INVITE. If it doesn't match the phone's SIP User ID, the call will be rejected. incoming INVITE The default setting is "No". FIRMWARE VERSION 1.0.5.24 GXP2120/GXP2110/GXP2100/GXP14xx USER MANUAL Page 48 of 77...
  • Page 49 Specifies iLBC Payload type. The default value is 97. The valid range is iLBC Payload Type between 96 and 127. Jitter Buffer Type Selects either Fixed or Adaptive based on network conditions. The default FIRMWARE VERSION 1.0.5.24 GXP2120/GXP2110/GXP2100/GXP14xx USER MANUAL Page 49 of 77...
  • Page 50 Example of a simple dial plan used in a Home/Office in the US: { ^1900x. | <=1617>[2-9]xxxxxx | 1[2-9]xx[2-9]xxxxxx | 011[2-9]x. | [3469]11 } Explanation of example rule (reading from left to right): FIRMWARE VERSION 1.0.5.24 GXP2120/GXP2110/GXP2100/GXP14xx USER MANUAL Page 50 of 77...
  • Page 51 Users could configure the matching rule as certain text (e.g., priority) and select the custom ring tone mapped to it. The custom ring tone will be used if the phone receives SIP INVITE with Alert-Info header in the following format: FIRMWARE VERSION 1.0.5.24 GXP2120/GXP2110/GXP2100/GXP14xx USER MANUAL Page 51 of 77...

  • Page 52: Settings Page Definitions

    Local RTP Port this port _value for RTP; channel 1 will use port_value+2 for RTP. Local RTP port ranges from 1024 to 65400 and must be even. The default value is 5004. FIRMWARE VERSION 1.0.5.24 GXP2120/GXP2110/GXP2100/GXP14xx USER MANUAL Page 52 of 77...
  • Page 53 Use Quick IP Call mode LAN/VPN segment by entering the last octet in the IP address. To dial quick IP call, off hook the phone and dial #XXX (X is 0-9 and XXX FIRMWARE VERSION 1.0.5.24 GXP2120/GXP2110/GXP2100/GXP14xx USER MANUAL Page 53 of 77...
  • Page 54 In order to set a continuous ring, OFF should be zero. Otherwise Reorder Tone it will ring ON ms and a pause of OFF ms and then repeat the pattern. Up to three cadences are supported. FIRMWARE VERSION 1.0.5.24 GXP2120/GXP2110/GXP2100/GXP14xx USER MANUAL Page 54 of 77...
  • Page 55 Configures the transmission gain of the handset. The default value is 0 Handset TX gain Settings -> LCD Display Configures the LCD backlight brightness level (from 0 to 8) for phone's Backlight Brightness: Active active status. The default value is 6. FIRMWARE VERSION 1.0.5.24 GXP2120/GXP2110/GXP2100/GXP14xx USER MANUAL Page 55 of 77...
  • Page 56 The 2nd number indicates the nth iteration of the weekday: (1st Sunday, Tuesday…) The 3rd number indicates weekday: 0,1,2,..,6( for Sun, Mon, Tues, ... ,Sat) Therefore, this example is the DST which starts from the First Sunday of FIRMWARE VERSION 1.0.5.24 GXP2120/GXP2110/GXP2100/GXP14xx USER MANUAL Page 56 of 77...
  • Page 57 Configures to enable or disable currency update on the phone. The default setting is "Yes". If set to "No", the currency information screen will Enable Currency Update not show. Note: FIRMWARE VERSION 1.0.5.24 GXP2120/GXP2110/GXP2100/GXP14xx USER MANUAL Page 57 of 77...
  • Page 58 Shared Line Share line for Shared Line Appearance feature. Select the Account registered as Shared line for the line key. The Value field can be left blank.  Speed Dial FIRMWARE VERSION 1.0.5.24 GXP2120/GXP2110/GXP2100/GXP14xx USER MANUAL Page 58 of 77...
  • Page 59 This option is to narrow the LDAP search scope. Enter the LDAP search base in the Name field. It could be the same or different from the Base in LDAP configuration under Advanced Settings. The Base FIRMWARE VERSION 1.0.5.24 GXP2120/GXP2110/GXP2100/GXP14xx USER MANUAL Page 59 of 77...
  • Page 60 Select Account, and enter the number in the Value field to be transferred (blind transfer) during the call.  Call Park Select Account, and enter the call park extension in the Value field to park/pick up the call. FIRMWARE VERSION 1.0.5.24 GXP2120/GXP2110/GXP2100/GXP14xx USER MANUAL Page 60 of 77...

  • Page 61: Network Page Definitions

    Enter the static IPv6 address when Full Static is used in "Statically configured" Static IPv6 Address IPv6 address type. IPv6 Prefix Length Enter the IPv6 prefix length when Full Static is used in "Statically configured" FIRMWARE VERSION 1.0.5.24 GXP2120/GXP2110/GXP2100/GXP14xx USER MANUAL Page 61 of 77...

  • Page 62: Maintenance Page Definitions

    MAINTENANCE PAGE DEFINITIONS Maintenance -> Web Access Disable Telnet Disables Telnet access. The default setting is "No". End User Password Allows the administrator to set the password for user-level web GUI access. FIRMWARE VERSION 1.0.5.24 GXP2120/GXP2110/GXP2100/GXP14xx USER MANUAL Page 62 of 77...
  • Page 63 If DHCP option 66 is enabled on the LAN side, the TFTP server can be and Option 66 Override redirected. The default setting is "Yes". Server Allow DHCP Option 120 Enables DHCP Option 120 from local server to override the SIP Server on the FIRMWARE VERSION 1.0.5.24 GXP2120/GXP2110/GXP2100/GXP14xx USER MANUAL Page 63 of 77...
  • Page 64 ACS username for TR-069. TR-069 Password ACS password for TR-069. Enables periodic inform. If set to "Yes", device will send inform packets to the Periodic Inform Enable ACS. The default setting is "No". FIRMWARE VERSION 1.0.5.24 GXP2120/GXP2110/GXP2100/GXP14xx USER MANUAL Page 64 of 77...

  • Page 65: Phonebook Page Definitions

    Click to download the device configuration file in .txt format. Configuration PHONEBOOK PAGE DEFINITIONS Phonebook -> Contacts Specify Contact’s First Name, Last Name, Phone Number, Accounts and Add Contact Groups to add one new contact in phonebook. FIRMWARE VERSION 1.0.5.24 GXP2120/GXP2110/GXP2100/GXP14xx USER MANUAL Page 65 of 77...
  • Page 66 "telephoneNumber" field starting with the entered prefix and "cn" field set. Configures the filter used for name lookups. Examples: LDAP Name Filter (|(cn=%)(sn=%)) returns all records which has the "cn" or "sn" field starting with the entered prefix; FIRMWARE VERSION 1.0.5.24 GXP2120/GXP2110/GXP2100/GXP14xx USER MANUAL Page 66 of 77...
  • Page 67 This field must be a subset of the LDAP Name Attributes. Lookup Display Name Example: cn sn description Use Phonebook Key for If set to "Yes", the Phonebook Key will be used to bring up LDAP search. The FIRMWARE VERSION 1.0.5.24 GXP2120/GXP2110/GXP2100/GXP14xx USER MANUAL Page 67 of 77...

  • Page 68: Nat Settings

    Select Keep-Alive, Auto, STUN (with STUN server path configured too) or other option according to the network setting. WEATHER UPDATE To customize GXP2120/GXP2110/GXP2100/GXP14xx to display weather information for the preferred city, users could go to web GUI->Settings->Web Service page and enter the city code in the following options: FIRMWARE VERSION 1.0.5.24...

  • Page 69: Public Mode

    Users could then further configure the "Update Interval" and "Degree Unit" for weather information display. PUBLIC MODE The GXP2120/GXP2110/GXP2100/GXP14xx supports hot desking using public mode. Under public mode, users could login the phone with the SIP account User ID and password. Please follow the steps below to configure the phone for public mode: ...

  • Page 70: Editing Contacts And Click-To-Dial

    After using the phone, go to LCD MENU->LogOut to log off the public mode. EDITING CONTACTS AND CLICK-TO-DIAL From GXP2120/GXP2110/GXP2100/GXP14xx Web GUI, users could view contacts, edit contacts, or dial out with Click-to-Dial feature on the top of the Web GUI. In the following figure, the Contact page shows all the added contacts (manually or downloaded via XML phonebook).

  • Page 71: Figure 4: Web Gui - Phonebook->Contacts

    "Apply" button on the top of web GUI page is clicked. Or, users could directly press "Save and Apply" button. We recommend rebooting or powering cycle the phone after applying all the changes. REBOOTING FROM REMOTE LOCATIONS FIRMWARE VERSION 1.0.5.24 GXP2120/GXP2110/GXP2100/GXP14xx USER MANUAL Page 71 of 77...
  • Page 72 Press the "Reboot" button on the top right corner of the web GUI page to reboot the phone remotely. The web browser will then display a reboot message. Wait for about 1 minute to log in again. FIRMWARE VERSION 1.0.5.24 GXP2120/GXP2110/GXP2100/GXP14xx USER MANUAL Page 72 of 77...

  • Page 73: Upgrading And Provisioning

    UPGRADING AND PROVISIONING The GXP2120/GXP2110/GXP2100/GXP14xx can be upgraded via TFTP/HTTP/HTTPS by configuring the URL/IP Address for the TFTP/HTTP/HTTPS server and selecting a download method. Configure a valid URL for TFTP or HTTP/HTTPS; the server name can be FQDN or IP address.

  • Page 74: No Local Tftp/Http Servers

    LAN environment whenever possible. NO LOCAL TFTP/HTTP SERVERS For users that would like to use remote upgrading without a local TFTP/HTTP server, Grandstream offers a NAT-friendly HTTP server. This enables users to download the latest software upgrades for their phone via this server.
  • Page 75 Access page. For a detailed parameter list, please refer to the corresponding firmware release configuration template. When the GXP2120/GXP2110/GXP2100/GXP14xx boots up or reboots, it will issue a request to download a configuration XML file named "cfgxxxxxxxxxxxx.xml" followed by a file named "cfgxxxxxxxxxxxx", where "xxxxxxxxxxxx"...

  • Page 76: Restore Factory Default Settings

    Restoring the Factory Default Settings will delete all configuration information on the phone. Please backup or print all the settings before you restore to the factory default settings. Grandstream is not responsible for restoring lost parameters and cannot connect your device to your VoIP service provider.

  • Page 77: Experiencing The Gxp2120/Gxp2110/Gxp2100/Gxp14Xx

    Thank you again for purchasing Grandstream IP phone, it will be sure to bring convenience and color to both your business and personal life. FIRMWARE VERSION 1.0.5.24 GXP2120/GXP2110/GXP2100/GXP14xx USER MANUAL...

This manual is also suitable for:

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