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Grandstream Networks GXP14XX Configuration Manual

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Download this manual See also: User Manual and Safety Information, User Manual
BroadSoft Partner Configuration Guide
GXP11XX/GXP14XX/GXP21XX
Enterprise IP Phone
Grandstream GXV31XX
IP Multimedia Phone
December 2011
Document Version 1.7
1297 Beacon Street, 2nd Floor
Brookline, MA 02446 USA
Voice: (617) 566-9300
Fax: (617) 249-1987
WWW.GRANDSTREAM.COM

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Summary of Contents for Grandstream Networks GXP14XX

  • Page 1 BroadSoft Partner Configuration Guide GXP11XX/GXP14XX/GXP21XX Enterprise IP Phone Grandstream GXV31XX IP Multimedia Phone December 2011 Document Version 1.7 1297 Beacon Street, 2nd Floor Brookline, MA 02446 USA Voice: (617) 566-9300 Fax: (617) 249-1987 WWW.GRANDSTREAM.COM...

  • Page 2: Copyright Notice

    Guide Copyright Notice © Copyright 2011 Grandstream Networks, Inc. All rights reserved. Any technical documentation that is made available by Grandstream Networks, Inc. is proprietary and confidential and is considered the copyrighted work of Grandstream Networks, Inc. Trademarks ® BroadWorks and BroadWorks Assistant–Enterprise™, BroadWorks Call Center™,...
  • Page 3 Document Revision History Version Reason for Change Introduced document for Grandstream GXP21XX/GXP14XX/GXV31XX in validation with BroadWorks Release 17.0. Edited and published document. Added Device Management configuration instructions. Edited and published document. Modified manual instructions for device management device-specific file parameters.

  • Page 4: Table Of Contents

    Configure BroadWorks Device Profile ... 25   5.2.3 Create Device Profile Instance ... 34   5.2.4 Configure Grandstream GXP11XX/GXP14XX/GXP21XX/GXV31XX ... 36 Appendix A: Sample GXP11XX/GXP14XX/GXP21XX/GXV31XX Configuration Files ... 38 References ... 46 GRANDSTREAM GXV31XX/GXP11XX/GXP14XX/GXP21XX SERIES PHONES © 2011 GRANDSTREAM    ...
  • Page 5 Figure 6 Device-Specific File Settings ... 30 Figure 7 Static File Settings ... 33 Figure 8 Identity/Device Profile Add Settings ... 35 Figure 9 GXP21xx/GXP14xx/GXP11XX Advanced Settings ... 36 Figure 10 GXV31XX Upgrade Settings ... 37 GRANDSTREAM GXV31XX/GXP11XX/GXP14XX/GXP21XX SERIES PHONES ©...

  • Page 6: Overview

    Overview This document describes the configuration procedures required for the Grandstream GXP11XX/GXP14XX/GXP21XX/GXV31XX phones to be interoperable with BroadWorks. This includes the following Grandstream phone models:  GXP1100  GXP1105  GXP1400  GXP1405  GXP1450  GXP2100  GXP2110 ...

  • Page 7: Interoperability Status

    Interoperability Status This section provides the known interoperability status of the Grandstream GXP11XX/GXP14XX/GXP21XX/GXV31XX with BroadWorks. This includes the version(s) tested, capabilities supported and known issues. Interoperability testing validates that the device interfaces properly with BroadWorks via the SIP interface. Qualitative aspects of the device or device capabilities not affecting the SIP interface such as display features, performance, and audio qualities are not covered by interoperability testing.
  • Page 8 BroadWorks with the intent to ensure interoperability sufficient to support the BroadWorks feature set. The Supported column in the following table identifies the Grandstream GXP11XX/GXP14XX/GXP21XX/GXV31XX’s support for each of the items covered in the test plan packages, with the following designations: ...
  • Page 9 Anonymous Call Block Remote Restart Via Notify Advanced Phone Busy Lamp Field Services – Busy Lamp Field Call Park Notification GRANDSTREAM GXV31XX/GXP11XX/GXP14XX/GXP21XX SERIES PHONES © 2011 GRANDSTREAM Except GXP11XX Except GXP11XX No for attended transfer before answering No for three-way call before...
  • Page 10 Hold/Retrieve Call Appearance using Dialog Event Multiple Call Arrangement Bridging Call Park Notification Advanced Phone Hold Reminder Services – Call Center Call Information Hoteling Event GRANDSTREAM GXV31XX/GXP11XX/GXP14XX/GXP21XX SERIES PHONES © 2011 GRANDSTREAM Except GXP11XX/GXV3140 Except GXP11XX/GXV3140 Except GXP11XX/GXV3140 Except GXP11XX/GXV3140...
  • Page 11 Voice Messaging - HD Custom Ringback Register Outgoing Invite Incoming Invite IPV6 Call Origination Call Termination Session Audit Ringback Codec Negotiation/Renegotiation GRANDSTREAM GXV31XX/GXP11XX/GXP14XX/GXP21XX SERIES PHONES © 2011 GRANDSTREAM Supported by GXV3140/GXV3175 Supported by GXV3140/GXV3175 Supported by GXV3140/GXV3175 Supported by GXV3140/GXV3175...

  • Page 12: Known Issues

    For more information on any issues related to the particular partner device release, see the partner release notes. Issue Number Issue Description No issues identified. GRANDSTREAM GXV31XX/GXP11XX/GXP14XX/GXP21XX SERIES PHONES © 2011 GRANDSTREAM Partner Version 20-BD5320-00 PAGE 12 OF 46...

  • Page 13: Broadworks Configuration

    BroadWorks Configuration This section identifies the required BroadWorks device profile for the Grandstream GXP11XX/GXP14XX/GXP21XX/GXV31XX as well as any other unique BroadWorks configuration required for interoperability with the Grandstream models listed previously. BroadWorks Device Profile Configuration This section identifies the device profile to use when deploying the Grandstream GXP11XX/GXP14XX/GXP21XX/GXV31XX with BroadWorks.

  • Page 14: Broadworks Configuration Steps

    Web Based Configuration URL Extension Auto Configuration Type Enable Monitoring CPE System File Name Device File Format BroadWorks Configuration Steps No special BroadWorks configuration is required. GRANDSTREAM GXV31XX/GXP11XX/GXP14XX/GXP21XX SERIES PHONES © 2011 GRANDSTREAM checkSync User Auto Configuration Options 2 Config File cfg%BWMACADDRESS%.xml...

  • Page 15: Gxp11Xx/Gxp14Xx/Gxp21Xx/Gxv31Xx Configuration

    GXP11XX/GXP14XX/GXP21XX/GXV31XX User Manual Grandstream XML Provisioning Guide [6]. The capabilities of the GXP11XX/GXP14XX/GXP21XX/GXV31XX have been verified for use with BroadWorks based on the settings described in the following table. For more information on the meaning, purpose, and applicability of the individual configuration items see the GXP11XX/GXP14XX/GXP21XX/GXV31XX Configuration Tool and Template [7].

  • Page 16: System Level Configuration

    System Level Configuration This section describes system-wide configuration items that are generally required for each GXP11XX/GXP14XX/GXP21XX/GXV31XX to work with BroadWorks. Subscriber- specific settings are described in the next section. Step Command System Configuration Items Step 1 Set SIP Proxy/Domain. SIP Server = as.broadworks.net Step 2 Set Outbound Proxy.

  • Page 17: Subscriber Level Configuration Parameters

    BroadWorks and the phone; provisioning an AoR on BroadWorks consists of setting the line/port parameter to a unique value within the Application Server cluster. Grandstream GXP11XX/GXP14XX/GXP21XX/GXV31XX each supports different numbers of SIP accounts. The following example shows how to configure subscriber elements for an account.
  • Page 18 Configure eventlist BLF for a line. Example: eventlist BLF URI = “BLF2405551111”; GRANDSTREAM GXV31XX/GXP11XX/GXP14XX/GXP21XX SERIES PHONES © 2011 GRANDSTREAM Configure a Multipurpose Key for the event list BLF from the Basic Settings page. The user ID is the monitored account SIP user ID.

  • Page 19: Shared Call Appearance Configuration

    When Bob (2405551111) is called, Bob’s first line and Joe’s second line will ring. When Joe (2405552222) is called, Joe’s first line and Bob’s second line will ring. The following steps show how to configure both phones for this Shared Call Appearance configuration. GRANDSTREAM GXV31XX/GXP11XX/GXP14XX/GXP21XX SERIES PHONES © 2011 GRANDSTREAM Subscriber Joe's Profile...

  • Page 20: Bob's Phone Configuration

    Authenticate Password = "joeb" ; Step 4 Configure display name for Account2. Example: Account Name = “Joe Brown” ; GRANDSTREAM GXV31XX/GXP11XX/GXP14XX/GXP21XX SERIES PHONES © 2011 GRANDSTREAM Purpose Configure the line as “shared” (as opposed to “private”). The register user ID must correspond with the line/port setting on BroadWorks.

  • Page 21: Joe's Phone Configuration

    Authenticate Password = "bobs" ; Step 4 Configure display name for Account2. Example: Account Name = “Bob Smith” ; GRANDSTREAM GXV31XX/GXP11XX/GXP14XX/GXP21XX SERIES PHONES © 2011 GRANDSTREAM Purpose Configure the line as “shared” (as opposed to “private”). The register user ID must correspond with the line/port setting on BroadWorks.

  • Page 22: Device Management

    Management interface between the device and BroadWorks with the intent to ensure interoperability. The Supported column in the following table identifies the Grandstream GXP11XX/GXP14XX/GXP21XX/GXV31XX’s support for each of the items covered in the test plan packages, with the following designations: ...
  • Page 23 BroadWorks Device Management Interoperability Test Plan Support Table Test Plan Package File Inspection Device Inspection HTTP File Upload Call Processing Sanity Tests GRANDSTREAM GXV31XX/GXP11XX/GXP14XX/GXP21XX SERIES PHONES © 2011 GRANDSTREAM Test Plan Package Items Supported XSP Cluster FQDN Inspect System Config File...

  • Page 24: Device Management Configuration

    BroadWorks Device Management Configuration Guide [2]. 5.2.1 Configure BroadWorks Tags The Grandstream GXP11XX/GXP14XX/GXP21XX/GXV31XX makes use of dynamic tags which may be configured by a BroadWorks administrator as either system default or device type specific tags. This section identifies the required tags.

  • Page 25: Configure Broadworks Device Profile

    GXV Tags. Add the device type specific tags in the following table to the device tag set. Note that the Grandstream GXP11XX/GXP14XX/GXP21XX/GXV31XX does not currently require device type specific tags, but it is important to create the tag set as a placeholder to enable use of tags in the future.

  • Page 26: Figure 3 Configuration Method 1: Import

    Configuration Method 2: Manual This section identifies the manual steps necessary to configure BroadWorks to add the Grandstream GXP11XX/GXP14XX/GXP21XX/GXV31XX models as Device Management-enabled device types. The manual method must be used for BroadWorks releases prior to Release 17.0. It is an optional method in Release 17.0 and later.

  • Page 27: Figure 4 Auto Configuration Options Settings

    Parameters that have not been identified in the following table can be left set to the defaults. Parameter Device Configuration Tags Allow Identity/Device Profiles to Configure Custom Tags GRANDSTREAM GXV31XX/GXP11XX/GXP14XX/GXP21XX SERIES PHONES © 2011 GRANDSTREAM This section identifies the required Value 2 Config File not_used not_used...

  • Page 28: Figure 5 Device Management Options Settings

    Device Access Protocol Device Access FQDN Device Access Port Device Access Context Name Device Access URI Example Device Management Options settings: Figure 5 Device Management Options Settings GRANDSTREAM GXV31XX/GXP11XX/GXP14XX/GXP21XX SERIES PHONES © 2011 GRANDSTREAM Value Description/Notes Checked Optional HTTP <BroadWorks-XSP-Cluster- When using an Xsp farm, this is set Address>...
  • Page 29 To define the files, configuration templates, firmware, and other files that the Grandstream phones use, you must upload them to BroadWorks. Download the Grandstream GXP21xx-GXP14xx-GXV31XX CPE kit from BroadSoft Xchange at xchange.broadsoft.com. Extract the MAC config files from the CPE kit. Obtain the firmware files directly from Grandstream.

  • Page 30: Figure 6 Device-Specific File Settings

    5.2.2.2.2.2 Static Files Static files are files, such as firmware and media files, that are not configurable and/or do not make use of the dynamic BroadWorks Device Management tags. The Grandstream GXP11XX/GXP14XX/GXP21XX/GXV31XX requires the following static files:  Grandstream GXP1100/GXP1105 ...
  • Page 31  gxp2120boot.bin  gxp2120core.bin  gxp2120prog.bin  Grandstream GXV3140  gxv3140base.bin  gxv3140boot.bin  gxv3140core.bin  gxv3140prog.bin  gxv3140guia.bin  gxv3140guib.bin  gxv3140rcvr.bin Grandstream GXV3175   gxv3170base.bin GRANDSTREAM GXV31XX/GXP11XX/GXP14XX/GXP21XX SERIES PHONES © 2011 GRANDSTREAM 20-BD5320-00 PAGE 31 OF 46...
  • Page 32 After defining the static file types, upload the corresponding static files. Firmware must be obtained from Grandstream. Use the Browse button on the file definition screen and be sure to select Apply after uploading the file. GRANDSTREAM GXV31XX/GXP11XX/GXP14XX/GXP21XX SERIES PHONES © 2011 GRANDSTREAM...

  • Page 33: Figure 7 Static File Settings

    Example Static File settings: Figure 7 Static File Settings GRANDSTREAM GXV31XX/GXP11XX/GXP14XX/GXP21XX SERIES PHONES © 2011 GRANDSTREAM 20-BD5320-00 PAGE 33 OF 46...

  • Page 34: Create Device Profile Instance

    Identity/Device Profile Name Identity/Device Profile Type Authentication Device Access User Name Device Access Password GRANDSTREAM GXV31XX/GXP11XX/GXP14XX/GXP21XX SERIES PHONES © 2011 GRANDSTREAM Value Description/Notes <device-profile-name> The device profile name is a unique identifier for the device Example: Grandstream GXV3175 - profile instance.

  • Page 35: Figure 8 Identity/Device Profile Add Settings

    Example Identity/Device Profile Add settings: Figure 8 Identity/Device Profile Add Settings GRANDSTREAM GXV31XX/GXP11XX/GXP14XX/GXP21XX SERIES PHONES © 2011 GRANDSTREAM 20-BD5320-00 PAGE 35 OF 46...

  • Page 36: Configure Grandstream Gxp11Xx/Gxp14Xx/Gxp21Xx/Gxv31Xx

     Config Server Path: Device Management server (XSP) device address URL Example: xsp1.broadworks.net:80/dms/Grandstream_GXV3175/ Click Update and then Reboot. Example Advanced settings: Figure 9 GXP21xx/GXP14xx/GXP11XX Advanced Settings GRANDSTREAM GXV31XX/GXP11XX/GXP14XX/GXP21XX SERIES PHONES © 2011 GRANDSTREAM  Advanced Settings page. Set the following:...

  • Page 37: Figure 10 Gxv31Xx Upgrade Settings

     Config Server Path: Device Management server (XSP) device address URL Example: xsp1.broadworks.net:80/dms/Grandstream_GXV3175/ Click Save and then Reboot. Example Upgrade settings: Figure 10 GXV31XX Upgrade Settings GRANDSTREAM GXV31XX/GXP11XX/GXP14XX/GXP21XX SERIES PHONES © 2011 GRANDSTREAM  Upgrade page. Set the following: 20-BD5320-00...

  • Page 38: Appendix A: Sample Gxp11Xx/Gxp14Xx/Gxp21Xx/Gxv31Xx Configuration Files

    GXV21xx/GXP14xx/GXP11XX Phone-Specific File: cfg%BWMACADDRESS%.xml NOTE: This is an example file and should be used only for reference. <?xml version="1.0" encoding="UTF-8" ?> <!-- GXP21XX/GXP14XX BroadSoft XML Provisioning Configuration Template --> <gs_provision version="1"> <config version="1"> <!-- Account 1 --> <!-- Account Active (In Use). 0 - no, 1 - yes -->...
  • Page 39 <P517>A%BWDN-3%</P517> <!-- SIP User ID --> <P504>%BWLINEPORT-3%</P504> <!-- Authenticate ID --> <P505>%BWAUTHUSER-3%</P505> <!-- Authenticate password --> <P506>%BWAUTHPASSWORD-3%</P506> <!-- Display Name (John Doe) --> <P507>%BWCLID-3%</P507> <!-- SIP Server --> GRANDSTREAM GXV31XX/GXP11XX/GXP14XX/GXP21XX SERIES PHONES © 2011 GRANDSTREAM 20-BD5320-00 PAGE 39 OF 46...
  • Page 40 <P2602>1</P2602> <!-- SIP INFO --> <P2603>0</P2603> <!-- Dial Plan --> <P659>{ x+ | *x+ | *xx*x+ }</P659> <!-- Enable 100rel. 0 - no, 1 - yes --> <P635>1</P635> GRANDSTREAM GXV31XX/GXP11XX/GXP14XX/GXP21XX SERIES PHONES © 2011 GRANDSTREAM 20-BD5320-00 PAGE 40 OF 46...
  • Page 41 <!-- Account Name. Cannot be empty. --> <P1817>A%BWDN-6%</P1817> <!-- SIP User ID --> <P1804>%BWLINEPORT-6%</P1804> <!-- Authenticate ID --> <P1805>%BWAUTHUSER-6%</P1805> <!-- Authenticate password --> <P1806>%BWAUTHPASSWORD-6%</P1806> <!-- Display Name (John Doe) --> <P1807>%BWCLID-6%</P1807> GRANDSTREAM GXV31XX/GXP11XX/GXP14XX/GXP21XX SERIES PHONES © 2011 GRANDSTREAM 20-BD5320-00 PAGE 41 OF 46...
  • Page 42 <!-- Key Mode. 0 - Line,1 - Shared Line --> <P1371>%BWSCA-LOCATION-BINARY-5%</P1371> <!-- Line Key 6 --> <!-- Key Mode. 0 - Line,1 - Shared Line --> <P1373>%BWSCA-LOCATION-BINARY-6%</P1373> </config> </gs_provision> GRANDSTREAM GXV31XX/GXP11XX/GXP14XX/GXP21XX SERIES PHONES © 2011 GRANDSTREAM 20-BD5320-00 PAGE 42 OF 46...
  • Page 43 (1998) --> <!-- Choice 1 --> <P295>99</P295> <!-- Choice 2 --> <P296>100</P296> <!-- Choice 3 --> <P1307>34</P1307> <!-- H.264 Payload Type --> <P293>99</P293> <!-- H.263+ Payload Type --> GRANDSTREAM GXV31XX/GXP11XX/GXP14XX/GXP21XX SERIES PHONES © 2011 GRANDSTREAM 20-BD5320-00 PAGE 43 OF 46...
  • Page 44 <!-- Account 3 --> <!-- Account Active (In Use). 0 - no, 1 - yes --> <P501>1</P501> <!-- Account Name. Cannot be empty. --> <P517>A %BWDN-3%</P517> <!-- SIP User ID --> GRANDSTREAM GXV31XX/GXP11XX/GXP14XX/GXP21XX SERIES PHONES © 2011 GRANDSTREAM 20-BD5320-00 PAGE 44 OF 46...
  • Page 45 <!-- Choice 1 --> <P564>99</P564> <!-- Choice 2 --> <P565>100</P565> <!-- Choice 3 --> <P575>34</P575> <!-- H.264 Payload Type --> <P562>99</P562> <!-- H.263+ Payload Type --> <P573>100</P573> </config> </gs_provision> GRANDSTREAM GXV31XX/GXP11XX/GXP14XX/GXP21XX SERIES PHONES © 2011 GRANDSTREAM 20-BD5320-00 PAGE 45 OF 46...

  • Page 46: References

    BroadSoft at xchange.broadsoft.com. [5] BroadSoft, Inc. 2010. BroadWorks SIP Access Device Interoperability Test Plan, Release 17.0. Available from BroadSoft at xchange.broadsoft.com. [6] Grandstream Networks, Inc. 2011. Grandstream XML Provisioning Guide. Available from Grandstream at: http://www.grandstream.com/general/gs_provisioning_guide_public.pdf [7] Grandstream Networks, Inc. 2011. Grandstream Configuration Tool and Template.

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