Grandstream Networks GXP1400 User Manual
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Grandstream Networks GXP1400 User Manual

Grandstream Networks GXP1400 User Manual

Small-medium business ip phone
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Download this manual See also: Configuration Manual, User Manual
Grandstream Networks, Inc.
GXP1400/1405 Small-Medium Business IP Phone
Grandstream Networks, Inc.
GXP1400/1405 User Manual
Page 1 of 1
Firmware version 1.0.1.67
Last Updated: 05/2011
VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299

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Summary of Contents for Grandstream Networks GXP1400

  • Page 1 Grandstream Networks, Inc. GXP1400/1405 Small-Medium Business IP Phone Grandstream Networks, Inc. GXP1400/1405 User Manual Page 1 of 1 Firmware version 1.0.1.67 Last Updated: 05/2011 VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...

  • Page 2: Table Of Contents

    Table 1: Equipment Packaging ....................... 3 Table 2: GXP1400/1405 Connectors ....................3 Table 3: GXP1400/1405 Feature Guide ..................4 Table 4: GXP1400/1405 Key Features in a Glance ................ 4 Table 5: GXP1400/1405 Hardware Specifications ................. 4 Table 6: GXP1400/1405 Technical Specifications ................5 Table 7: LCD Buttons ........................

  • Page 3: Gxp1400/1405 User Manual

    Welcome GXP1400/1405 is a next generation small-to-medium business IP phone that features 2 lines with 1 SIP account, a 128x40 graphical LCD, 3 XML programmable context-sensitive soft keys, dual network ports with integrated PoE (GXP1405 only), and 3-way conference. The GXP1400/1405 delivers superior HD...

  • Page 4: Installation

    The GXP1400/1405 phone complies with FCC/CE and various safety standards. The GXP1400/1405 power adaptor is compliant with the UL standard. Please use the universal power adaptor provided with the GXP1400/1405 package only. The manufacturer’s warranty does not cover damages to the phone caused by unsupported power adaptors.

  • Page 5: Product Overview

    GXP1400/1405 LCD Display 128 x 40 pixel Number of Lines Programmable Soft Keys Extension Module Table 4: GXP1400/1405 Key Features in a Glance Features Benefits Open Standards SIP RFC3261, TCP/IP/UDP, RTP/RTCP, HTTP/HTTPS, ARP/RARP, Compatibility ICMP, DNS (A record, SRV and NAPTR), DHCP (both client and server), PPPoE, TELNET, TFTP, NTP, STUN, SIMPLE, SIP over TLS, 802.1x,...

  • Page 6: Table 6: Gxp1400/1405 Technical Specifications

    Input: 100-240VAC 50-60 Hz Power Adaptor Output: +5VDC, 800mA, 4.0 W, UL certified Dimension 186mm (W) x 210mm (L) x 81mm (D) Unit weight: 0.7KG Weight Package weight: 1.1KG (GXP1400), 1.0KG (GXP1405) ° ° Temperature 32 -104 F/ 0 - 40 Humidity...
  • Page 7 User and administrator level passwords, MD5 and MD5-sess based authentication, AES based secure configuration file, SRTP, TLS, 802.1x media access control Grandstream Networks, Inc. GXP1400/1405 User Manual Page 6 of 34 Firmware version: 1.0.1.67 Last Updated: 05/2011 VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...

  • Page 8: Using The Gxp1400/1405

    Using the GXP1400/1405 ETTING AMILIAR WITH THE GXP1400/1405 has a dynamic and customizable screen. The screen displays differently depending on whether the phone is idle or in use (active screen). Table 7: LCD Buttons LCD Button LCD Button Definitions DATE AND TIME Displays the current date and time.

  • Page 9: Making Phone Calls

    ALLS Handset, Headset and Speakerphone The GXP1400/1405 allows you to make phone calls via handset, headset or speakerphone. During the active calls the user can switch between the handset, headset and the speakerphone by pressing the corresponding keys on the phone.
  • Page 10 GXP1400/1405 can support up to two lines “virtually” mapped to a SIP account. In off-hook state, select an idle line and the dial tone will be heard. To make a call, select the line you wish to use. The user can switch lines before dialing any number by pressing the LINE button.

  • Page 11: Answering Phone Calls

    OK to dial out. The GXP1400/1405 also supports Quick IP Call mode. This enables the phone to make direct IP-calls, using only the last few digits (last octet) of the target phone’s IP-number. This is possible only if both phones are in under the same LAN/VPN.

  • Page 12: Phone Functions During A Phone Call

    NOTE: To transfer calls across SIP domains, SIP service providers must support transfer across SIP domains. 3-Way Conferencing GXP1400/1405 can host conference calls and supports up to 3-way conference calling. 1. Initiate a Conference Call:  Establish a connection with two parties ...

  • Page 13: Call Features

    An IVR will prompt the user through the process of message retrieval. Shared Call Appearance (SCA) The GXP1400/1405 phone supports shared call appearance by Broadsoft standard. This feature allows members of the SCA group to shared SIP lines and provides status monitoring (idle, active, progressing, hold) of the shared line.

  • Page 14: Customized Lcd Screen & Xml

    USTOMIZED CREEN GXP1400/1405 IP phone support both simple and advanced XML applications: 1) XML Custom Screen, 2) XML Downloadable Phonebook and 3) Advanced XML Survey Application. For more information on how to create a downloadable XML phonebook, creating a custom idle screen and/or reprogramming the soft-keys on GXP1400/1405, please visit our website at http://www.grandstream.com.

  • Page 15: Configuration Guide

    Configuration Guide The GXP1400/1405 can be configured in two ways. Firstly, using the Key Pad Configuration Menu on the phone; secondly, through embedded web-configuration menu. ONFIGURATION EYPAD To enter the MENU, press the round button. Navigate the menu by using the arrow keys: up/down and left/right.

  • Page 16: Table 12: Keypad Gui Flow

    Press Menu button to reboot the device Exit Exit from this menu Table 12: Keypad GUI Flow Grandstream Networks, Inc. GXP1400/1405 User Manual Page 15 of 34 Firmware version: 1.0.1.67 Last Updated: 05/2011 VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...
  • Page 17 Priority value Gateway Reset Vlan Config DNS Server 1 Back DNS Server 2 Back Grandstream Networks, Inc. GXP1400/1405 User Manual Page 16 of 34 Firmware version: 1.0.1.67 Last Updated: 05/2011 VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...

  • Page 18: Configuration Via Web Browser

    VIA W ONFIGURATION ROWSER The GXP1400/1405 embedded Web server responds to HTTP/HTTPS GET/POST requests. Embedded HTML pages allow a user to configure the IP phone through a Web browser such as Microsoft’s IE, Mozilla Firefox and Google Chrome. Access the Web Configuration Menu To access the phone’s Web Configuration Menu...

  • Page 19: Table 13: Device Configuration - Status

    1. DHCP mode: all the field values for the Static IP mode are not used (even though they are still saved in the Flash memory.) The GXP1400/1405 acquires its IP address from the first DHCP server it discovers on its LAN.
  • Page 20 Disable Missed Call Default is “No”. By default, LCD backlight will light up whenever there is a missed call. Backlight Grandstream Networks, Inc. GXP1400/1405 User Manual Page 19 of 34 Firmware version: 1.0.1.67 Last Updated: 05/2011 VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...

  • Page 21: Table 15: Device Configuration - Settings /Advanced Settings

    SIP and RTP ports. This is usually necessary when multiple GXPs are behind the same NAT. Default is “No”. Keep-alive interval This parameter specifies how often the GXP1400/1405 sends a blank UDP packet to the SIP server in order to keep the “hole” on the NAT open. Default is 20 seconds.
  • Page 22 Defines the server path for provisioning; it can be different from the firmware server. Firmware File Default is blank. If configured, GXP1400/1405 will request the firmware file with the Prefix/Postfix prefix/postfix and only the firmware with the matching encrypted prefix will be downloaded and flashed into the phone.
  • Page 23 Offhook Auto Dial To configure a User ID/extension to dial automatically when the phone is taken offhook. Grandstream Networks, Inc. GXP1400/1405 User Manual Page 22 of 34 Firmware version: 1.0.1.67 Last Updated: 05/2011 VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...
  • Page 24 Caller ID. The GXP1400/1405 will ONLY use selected ring tones for particular Caller IDs. For all other calls, the GXP1400/1405 will use System Ring Tone. When selected and no Caller ID is configured, the selected ring tone will be used for all incoming calls.
  • Page 25 Keypad Menu are three modes: • Unrestricted • Basic Settings Only • Constraint Mode Grandstream Networks, Inc. GXP1400/1405 User Manual Page 24 of 34 Firmware version: 1.0.1.67 Last Updated: 05/2011 VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...

  • Page 26: Table 16: Sip Account Settings

    SIP service subscriber’s Authenticate ID used for authentication. It can be identical to or different from SIP User ID. Authenticate Password SIP service subscriber’s account password for GXP1400/1405 to register to (SIP) servers of ITSP. Grandstream Networks, Inc. GXP1400/1405 User Manual Page 25 of 34 Firmware version: 1.0.1.67...
  • Page 27 Register Expiration This parameter allows user to specify the time frequency (in minutes) that GXP1400/1405 refreshes its registration with the specified registrar. The default interval is 60 minutes. The maximum interval is 65,535 minutes (about 45 days). Local SIP Port This parameter defines the local SIP port used to listen and transmit.
  • Page 28 IP address and port in all of its SIP and SDP messages. If selecting Keep-Alive with no specified STUN server, the GXP1400/1405 will periodically (every 20 seconds or so) send a blank UDP packet (with no payload data) to the SIP server to keep the “hole”...
  • Page 29 Account 1. Call Log User can choose to disable Call Log and what kind of calls to log. Grandstream Networks, Inc. GXP1400/1405 User Manual Page 28 of 34 Firmware version: 1.0.1.67 Last Updated: 05/2011...
  • Page 30 Default is “No”. If set to “Yes”, anonymous call will be rejected. Rejection Auto Answer Default is “No”. If set to “Yes”, GXP1400/1405 will automatically switch on speaker to answer the incoming call. Set to Intercom/Paging mode, it will answer the call based on the SIP info header from the server.
  • Page 31 64 (x2.5ms) frames respectively. Please be careful when editing these parameters. Adjusting these parameters will also change the dynamic jitter buffer. The GXP1400/1405 has a patent dynamic jitter buffer handling algorithm. The jitter buffer range is 20 ~ 200 ms.

  • Page 32: Saving The Configuration Changes

    Press the “Reboot” button at the bottom of the configuration menu to reboot the phone remotely. The web browser will then display a message window to confirm that reboot is underway. Wait 30 seconds to log in again. Grandstream Networks, Inc. GXP1400/1405 User Manual Page 31 of 34 Firmware version: 1.0.1.67 Last Updated: 05/2011...

  • Page 33: Software Upgrade & Customization

    To configure the Upgrade Server via the Web configuration interface, open the web browser. Enter the GXP1400/1405 IP address. Enter the admin password to access the web configuration interface. In the ADVANCED SETTINGS page, enter the Upgrade Server’s IP address or FQDN in the “Firmware Server Path”...

  • Page 34: Configuration File Download

    ONFIGURATION OWNLOAD The GXP1400/1405 can be configured via Web Interface as well as via Configuration File (binary or XML) through TFTP or HTTP/HTTPS. The “Config Server Path” is the TFTP or HTTP server path for the configuration file. It needs to be set to a valid URL, either in FQDN or IP address format. The “Config Server Path”...

  • Page 35: Restore Factory Default Setting

    Step 3: Press the “OK” button to move the cursor to “OK”. Press “OK” button again to confirm. If the MAC address is correct, the phone will reboot. Otherwise, it will exit to previous keypad menu interface. Grandstream Networks, Inc. GXP1400/1405 User Manual Page 34 of 34 Firmware version: 1.0.1.67 Last Updated: 05/2011 VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299...

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