Show Queue Size To Ucd Agent; Collect Call Barring - Siemens HiPath 1100 User Manual

Functions used when receiving calls
Step by step
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*405=SHOW QUEUE?
*405
Calls in the queue:(X)
88

Show queue size to UCD agent

This shows the number of calls in the hold queue of the
UCD agent for 5 seconds on the left of the first line of
the display.
Required: The extension should be logged in to the
UCD group.
N
Press this key.
Select and confirm.
f
or
Enter the code to show calls in the queue.
or
R
If the LED is lit, press the "Show queue" key.
The number of calls in the hold queue is shown.

Collect call barring

When this feature is activated, the system automatically
rejects all incoming collect calls over a digital line. Calls
received over an analog line are rejected only at the mo-
ment they are answered.
Types of collect call barring:
• Collect call barring by extension
(see Programming an extension - collect call barring
by extension, in the programming manual)
• Collect call barring for a UCD subscriber group
The system bypasses collect call barring for mem-
bers and non-members of the UCD group. This
means that collect call barring is only acknowl-
edged.
(see Programming an extension - collect call barring
for a UCD subscriber group, in the programming
manual)
• Collect call barring for Fax/DID
Call barring will not work for calls transferred to a
Fax/DID.
(see Fax/DID - collect call barring for Fax/DID, in the
programming manual)