DeLonghi ESAM 5500 Instruction Manual page 18

PROBLEM
The coffee does not come out
of one of the spouts.
The coffee does not come out
of the spouts, but around the
service door (A12).
Water comes out of the spouts
instead of coffee.
The milk does not come out of
the milk spout (B5).
The milk is not well frothed.
The milk contains bubbles or
squirts out of the milk spout.
POSSIBLE CAUSE
• The spouts are blocked.
• The holes in the spouts are
clogged with dry coffee
dust.
• The mobile drawer (A13)
inside the service door is
blocked and cannot swing.
• The ground coffee may be
blocked in the funnel (A4).
• The intake tube is not inser-
ted or is inserted incor-
rectly.
• The milk container lid is
dirty.
• The milk is not cold enough
or is not semi-skimmed.
• The milk frother pointer is
incorrectly adjusted. .
43
REMEDY
• If necessary, remove coffee
deposits with a toothpick
(fig. 26), sponge or stiff
bristled kitchen brush.
• If necessary, remove coffee
deposits with a toothpick,
sponge or stiff bristled kit-
chen brush (fig. 26).
• Thoroughly clean the mobi-
le drawer (A13), particularly
near the hinges.
• Clean the funnel (A4) with a
wooden or plastic fork,
clean the inside of the
machine.
• Insert the intake tube (B4)
in the rubber washer in the
milk container lid (fig. 16).
• Clean the milk container lid
as described in the section
"Cleaning the milk contai-
ner".
• You should ideally use
skimmed milk at refrigera-
tor temperature (about
5°C). If the result is not as
you wished, try changing
brand of milk.
• Move the pointer slightly
towards the word "CAFFE-
LATTE" (see section
"Making cappuccino".
GB