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Problem
I was able to receive a fax, but it
was not printed out and the
documents are not in memory.
I am not able to receive
documents.
I am not able to perform Memory
Reception.
I am not able to perform Polling
Reception.
I am not able to perform
Confidential Polling Reception.
Check point
Is Fax Forwarding turned ON?
Is the modular cord connected correctly?
Is "Communication Error." displayed?
Is Password Check Reception turned
ON?
Is the memory in your fax machine full?
Did the transmitting party perform the
Polling Transmission procedure
correctly?
Is the transmitting party's fax machine
one of our models that has the capability
of entering confidential data?
Is the Confidential Box number you are
trying to receive from registered in
transmitting party's fax?
Were documents entered into the
transmitting party's Confidential Box?
Is the Confidential Box ID that you
entered correct?
Section 3 Troubleshooting
Procedure
Check the Fax Forwarding setting.
Connect the modular cord correctly.
Perform the necessary procedure to
correct the error and try to receive the
documents again.
Turn Password Check Reception OFF.
Try to receive the documents once again
after memory becomes available or after
you create available space in memory.
Check with the transmitting party.
If the transmitting party's fax is not one
of our models that can enter confidential
data, Confidential Polling Reception will
NOT be possible. Check with the
transmitting party
Check with the transmitting party.
Check with the transmitting party.
If you think the box ID you entered IS
correct, check with the other party.
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Table of Contents
Troubleshooting
