Integra DTR-30.1 Instruction Manual page 116

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Troubleshooting—Continued
There's no picture from a source connected to
an HDMI IN
• Reliable operation with an HDMI-to-DVI adapter is
not guaranteed. In addition, video signals from a PC
are not supported (page 24).
• If the message "Resolution Error" appears on the AV
receiver's display, this indicates that your TV does not
support the current video resolution and you need to
select another resolution on your DVD player.
The onscreen menus don't appear
• On non-North American models, specify the TV system
used in your area in the "TV Format Setup" on page 45.
• On your TV, make sure that the video input to which
the AV receiver is connected is selected.
The picture is distorted
• On non-North American models, specify the TV system
used in your area in the "TV Format Setup" on page 45.
The immediate display does not appear
• Depending on the input signal, the immediate display
may not appear when the input signal from the HDMI
IN is output to a device connected to the HDMI OUT.
Tuner
Reception is noisy, FM stereo reception is
noisy, or the FM STEREO indicator doesn't
appear
• Relocate your antenna.
• Move the AV receiver away from your TV or computer.
• Listen to the station in mono (page 55).
• When listening to an AM station, operating the remote
controller may cause noise.
• Passing cars and airplanes can cause interference.
• Concrete walls weaken radio signals.
• If nothing improves the reception, install an outdoor
antenna.
Remote Controller
The remote controller doesn't work
• Make sure that the batteries are installed with the cor-
rect polarity (page 13).
• Install new batteries. Don't mix different types of bat-
teries, or old and new batteries (page 13).
• Make sure that the remote controller is not too far
away from the AV receiver, and that there's no
obstruction between the remote controller and the AV
receiver's remote control sensor (page 13).
• Make sure that the AV receiver is not subjected to
direct sunshine or inverter-type fluorescent lights.
Relocate if necessary.
• If the AV receiver is installed in a rack or cabinet with
colored-glass doors, the remote controller may not
work reliably when the doors are closed.
• Make sure you've selected the correct remote control-
ler mode (pages 14 and 107-113).
116
• When using the remote controller to control other
manufacturers' AV components, some buttons may
not work as expected.
• Make sure you've entered the correct remote control code
(page 105).
• Make sure to set the same ID on both the AV receiver
and remote controller (page 92).
Can't control other components
• If it's an Integra/Onkyo component, make sure that the
cable and analog audio cable are connected prop-
erly. Connecting only an
(page 38).
• Make sure you've selected the correct remote control-
ler mode (pages 14 and 107-113).
• If you've connected an -capable Onkyo
the TV/TAPE IN, GAME IN or VCR/DVR IN jacks, for
the remote controller to work properly, you must set the
display to DOCK (page 46).
If you cannot operate it, you will need to enter the
appropriate remote control code (page 105).
• To control another manufacturer's component, point
the remote controller at that component.
• To control an Integra/Onkyo component that's connected
via , point the remote controller at the AV receiver. Be
sure to enter the appropriate remote control code first
(page 106).
• To control an Integra/Onkyo component that's not con-
nected via , or another manufacturer's component,
point the remote controller at the component. Be sure to
enter the appropriate remote control code first
(page 105).
• The entered remote control code may not be correct. If
more than one code is listed, try each one.
Dock for iPod
There's no sound
• Make sure your iPod is actually playing.
• Make sure your iPod is inserted properly in the Dock.
• Make sure the UP-A1 series Dock is connected to the
UNIVERSAL PORT jack on the AV receiver.
• Make sure the AV receiver is turned on, the correct
input source is selected, and the volume is turned up.
• Make sure the plugs are pushed in all the way.
• Try resetting your iPod.
There's no video
• Make sure that your iPod's TV OUT setting is set to On.
• Make sure the correct input is selected on your TV or
the AV receiver.
• Some versions of the iPod do not output video.
The AV receiver's remote controller doesn't
control your iPod
• Make sure your iPod is properly inserted in the Dock.
If your iPod is in a case, it may not connect properly
to the Dock. Always remove your iPod from the case
before inserting it into the Dock.
cable won't work
Dock to