Vax VSTDUET1600 User Manual page 13

Maintenance
WARNING: To reduce the risk of personal injury, unplug the steam mop before performing
maintenance/troubleshooting checks.
Problem
Is there an accessory missing?
The steam mop cleaner has
no power?
What do I do if an accessory/the
unit has become damaged
or broken?
Why is the steam mop not
producing steam?
Why won't the microfibre cleaning
pad pick up dirt?
vax.com.au
(Keep your Vax as good as new)
Cause
Check the Parts Overview page in the guide to make sure the part is definitely included in your unit.
If the part is missing we're here to help. Simply call us on: AU 1300 361 505 / NZ 0800 800 900
Unit may not be plugged into the electrical outlet correctly, ensure the plug is pushed in securely.
The electrical outlet may not be working properly, check the fuse or breaker, or consult an electrician.
The power cord may be damaged, if it is it must be replaced by the manufacturer or Vax
authorised agent in order to avoid invalidating the warranty.
When in use if the green light goes off the unit may be re-heating. The light should only take
1 minute before this comes on again.
Visit vax.com.au for parts and spares.
Please call our Careline to purchase new spares or order a replacement.
There may be no water in the tank; please refer to the operation section.
The water tank may not be fitted correctly; please refer to the operation section.
Hard water filter may be clogged and may need to be replaced. See maintenance section.
Steam path may be blocked, refer to cleaning blockages section.
The cleaning pad may already be saturated with dirt and needs washing, please refer to the
maintenance section.
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