Performing A Consultative Transfer - Polycom SoundPoint IP 450 User Manual

Performing a Consultative Transfer

• Attended transfer—The parties are automatically connected to each other
after you exit the conference.
— Set up a conference call and then end your participation. For more
information, see
To transfer a call:
During a call, press the Trnsfer soft key.
1
The active call is placed on hold.
Do one of the following:
2
— Enter the number to which you want to transfer the call.
— See Placing Calls
As soon as you hear the ring-back sound or after the party answers (and
3
you speak to the party), press the Trnsfer soft key.
You can talk privately to the party to which you are transferring the call
before the transfer is completed.
If you are using a handset, the transfer can be completed by putting the
handset on the cradle.
You can cancel the transfer before the call connects by pressing the Cancel
soft key.
Hosting Conference Calls
on page 10.
Using the Basic Features of Your Phone
on page 19.
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