Polycom IP321 User Manual

MAXCS 8.0
Polycom SoundPoint Phone User Guide
®
This guide shows how to use the following Polycom
with MAXCS Release 8.0 client applications.

IP321

IP331

IP450

IP550*
*These models support advanced features via the MAXCS Polycom Advanced Features
license.
Before you can use your Polycom phone with MAXCS clients, your administrator must configure your phone to work with
MAXCS system.
Refer to the documentation that came with your Polycom phone to connect the cables to your phone, and for any other
basic phone information.
Some SoundPoint models offer softkeys; unless otherwise noted, press either the softkey or the physical phone key as
noted in this guide.
Known Limitations

The following AltiGen feature codes do not work on Polycom phones: #12, #26, #27, #44, #45, #46, #81, #82

Forwarding calls is not supported.
Logging In
Your administrator has configured your Polycom phone for you. When you plug in your phone, you may see a message
asking you to press some keys to register the phone. If you see this message, follow these steps to have your phone
download the correct settings:
1 Press the Speaker button or pick up the handset. You should hear a dial tone.
2 Press # 1 7.
3 When you are prompted, enter your extension number and your voicemail password.
4 Follow any remaining prompts that appear.
The phone should restart and then download your system information and any features that your administrator has
configured for you. Some phone models will restart more than once; the entire download process, including any restarts,
can take up to four minutes to complete.
MAXCS 8.0 Polycom SoundPoint User Guide
®
SoundPoint model phones
 IP560*
 IP650*
 IP670*
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