Performing A Consultative Transfer; Performing A Blind Transfer - Polycom IP 7000 User Manual

Performing a Consultative Transfer

Performing a Blind Transfer

— Performing a Blind Transfer
• Attended transfer—The parties are automatically connected to each other
after you exit a conference.
— Set up a conference call and then end your participation. For more
information, see
Conferences on page 3-13.
Perform a consultative transfer if you want to talk to the party to whom you
are transferring the call. Or, you can choose not to talk to the party. In this case,
you wait for the party's ring-back sound, and then transfer the call.
To transfer a call:
During a call, press the Trnsfer soft key. The active call is placed on hold.
1.
Place a call to the party to whom you want to transfer the call. See
2.
Calls on page 3-2.
When you hear the ring-back sound, press the Trnsfer soft key. The
3.
transfer is complete.
If you want to talk privately to the person to whom you are transferring
the call before the transfer is complete, wait until the person answers the
call, talk to the person, and then press the Trnsfer soft key.
To cancel the transfer before the call connects, press the Cancel soft key.
When you use a blind transfer, you transfer a call without speaking to the
party to whom you are transferring the call. The call is automatically
transferred as soon as you dial the party's number.
To perform a blind transfer:
During a call, press the Trnsfer soft key.
1.
Press the Blind soft key, and then place a call to the party to whom you
2.
want to transfer the call. See
(If you want to cancel the transfer before the call is placed, and return to
the original call, press the Cancel soft key.)
The call automatically transfers to the party you specified.
on page 3-15.
Setting Up Conferences
Placing Calls on page 3-2.
on page 3-7 and Ending
Placing
3 - 15