Troubleshooting - Fisher & Paykel OR30SDPWIX Installation Instructions And User Manual

Troubleshooting

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Troubleshooting chart
Problem
The cooktop cannot be
turned on.
The glass is being
scratched.
Some pans make
crackling or clicking
noises.
The cooktop makes a low
humming noise when
used on a high heat
setting (especially
PowerBoost).
Pans do not become hot
and appears in the
display.
Possible causes
No power.
Rough-edged cookware.
Unsuitable, abrasive scourer or
cleaning products being used.
This may be caused by the
construction of your cookware
(layers of different metals
vibrating differently).
This is caused by the technology
of induction cooking.
The cooktop cannot detect the
pan because it is not suitable for
induction cooking.
The cooktop cannot detect the
pan because it is too small for
the cooking zone or not
properly centred on it.
What to do
Make sure the cooker is
connected to the power supply
and that it is switched on at the
wall. Check whether there is
a power outage in your home
or area. If you've checked
everything and the problem
persists, call your Authorised
Service Centre or Customer
Care.
Use cookware with flat and
smooth bases. See 'Choosing
the right cookware' .
See 'Care and cleaning' .
This is normal for induction
cookware and does not indicate
a fault.
This is normal, but the
noise should quieten down
or disappear completely
when you decrease the
heat setting.
Use cookware suitable for
induction cooking. See
section 'Choosing the right
cookware' .
Centre the pan and make
sure that its base matches
the size of the cooking
zone.