Roll Paper Does Not Eject Properly - Epson Stylus Pro 4400 Reference Manual

❏ Make sure that the platen gap setting matches your paper.
You can change the platen gap setting in the PRINTER SETUP
of the SelecType mode. See "PLATEN GAP" on page 236.
❏ For non-Epson special media, check the paper type selected
in the CUSTOM PAPER of the SelecType mode. See "Making the
paper settings" on page 253.
Whenever loading non-Epson special media, test if the paper
can be loaded correctly before printing.
To clear Paper jams, see "Clearing paper jams" on page 347.

Roll paper does not eject properly

Try one ore more of these solutions:
❏ Roll paper is wound tightly and may feed with a curl. Flatten
it before you load it.
❏ Select Starwheel-Roll Curled as the Feed Roller Type in the
Paper Configuration dialog box. For Windows, see "Paper
Configuration" on page 30. For Mac OS 9.x, see "Paper
Configuration" on page 125. For Mac OS X, see "Paper
Configuration" on page 202.
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Problem Solver