HP R1500 - UPS XR User Manual
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HP R1500 - UPS XR User Manual

Hp r1500 g3 ups user guide
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HP R1500 G3 UPS

User Guide

Abstract
This document includes installation, configuration, and operation information for the HP R1500 G3 UPS. This document is for the person who installs
and maintains power products. HP assumes you are qualified in the servicing of high-voltage equipment and trained in recognizing hazards in
products with hazardous energy levels.
Part Number: 651175-002
August 2012
Edition: 2

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Summary of Contents for HP R1500 - UPS XR

  • Page 1: User Guide

    HP R1500 G3 UPS User Guide Abstract This document includes installation, configuration, and operation information for the HP R1500 G3 UPS. This document is for the person who installs and maintains power products. HP assumes you are qualified in the servicing of high-voltage equipment and trained in recognizing hazards in products with hazardous energy levels.
  • Page 2 Microsoft®, Windows®, Windows Server®, and Windows Vista® are U.S. registered trademarks of Microsoft Corporation. Bluetooth® is a trademark owned by its proprietor and used by Hewlett-Packard Company under license.

  • Page 3: Table Of Contents

    Contents Component identification ....................... 6 UPS R1500 G3 overview ........................... 6 UPS front panel ............................6 UPS front panel controls ..........................7 UPS front panel LED indicators ........................7 UPS R1500 G3 NA/JPN/TWN rear panel ....................8 UPS R1500 G3 INTL rear panel ........................9 Installation ..........................
  • Page 4 Power management ........................29 Power Protector software .......................... 29 Troubleshooting .......................... 31 LED and audible alarm troubleshooting ...................... 31 UPS does not start ........................... 32 UPS operates on battery only ........................32 UPS frequently switches between utility and battery power ................32 UPS does not provide the expected backup time ..................
  • Page 5 Korean notice ............................45 Battery replacement notice ........................46 Power cord statement for Japan ......................... 46 Electrostatic discharge ......................... 47 Preventing electrostatic discharge ......................47 Grounding methods to prevent electrostatic discharge .................. 47 Acronyms and abbreviations ......................48 Documentation feedback ......................49 Index ............................

  • Page 6: Component Identification

    Component identification UPS R1500 G3 overview The HP UPS R1500 G3 features a 1U rack-mount design and offers power protection for loads up to 1440 VA/1000 W (NA), 1200 VA/900 W (JPN/TWN) or 1500 VA/1000 W (INTL). To benefit from the latest product enhancements, update to the latest versions of UPS firmware and software. NOTE: To download the latest versions of UPS firmware and software, see the HP website (http://www.hp.com/go/rackandpower).

  • Page 7: Ups Front Panel Controls

    UPS front panel controls Item Description Function Power On/Standby button Powers up the UPS ("Powering up the UPS" on page 17). Powers down the UPS ("Powering down the UPS" on page 21). Test/Alarm Reset button Initiates a self-test ("Initiating a self-test"...

  • Page 8: Ups R1500 G3 Na/Jpn/Twn Rear Panel

    Item LED description Load Segment 2 Load Segment 1 General Alarm On Battery Overload Power On For more information, see "LED and audible alarm troubleshooting (on page 31)." UPS R1500 G3 NA/JPN/TWN rear panel Item Description UPS option card slot USB communications port Site Wiring Fault LED Serial communications port...

  • Page 9: Ups R1500 G3 Intl Rear Panel

    UPS R1500 G3 INTL rear panel Item Description UPS option card slot Input power connector (IEC-320-C14 power inlet) Input circuit breaker USB communications port Serial communications port Network Transient Protector IN jack Voltage configuration DIP switches Network Transient Protector OUT jack Load segment 1 (two IEC-320-C13 output receptacles for surge and battery backup protection) Load segment 2 (two IEC-320-C13 output receptacles for...

  • Page 10: Installation

    Installation Precautions Save these instructions. This document contains important safety instructions that should be followed during installation, operation, and maintenance of the UPS and batteries. WARNING: A risk of personal injury from electric shock and hazardous energy levels exists. The installation of options and routine maintenance and service of this product must be performed by individuals who are knowledgeable about the procedures, precautions, and hazards associated with AC power products.

  • Page 11: Readying The Equipment

    • Circuit overloading—Consideration should be given to the connection of the equipment to the supply circuit and the effect that overloading of the circuits might have on overcurrent protection and supply wiring. Appropriate consideration of equipment nameplate ratings should be used when addressing this concern.

  • Page 12: Connecting The Batteries

    Attach the chassis to the rack using the supplied screws. (optional) Insert the rear stabilization brackets into the mounting rails and then attach the brackets to the UPS. Connecting the batteries WARNING: The unit contains sealed lead-acid battery modules. To prevent fire or chemical burns: Do not attempt to recharge batteries after removal from the unit.

  • Page 13: Attaching The Ups Front Bezel

    WARNING: To prevent personal injury from hazardous energy: Remove watches, rings, or other metal objects. • Use tools with insulated handles. • • Do not place tools or metal parts on top of batteries. IMPORTANT: Before performing the following tasks, be sure that the unit is powered down and disconnected from the utility power source.

  • Page 14: Selecting The Ups Voltage Configuration

    Selecting the UPS voltage configuration Using a small tool, position the DIP switches according to the desired voltage configuration. NOTE: An asterisk (*) indicates the default setting. Output voltage Input voltage range DIP switch 1 DIP switch 2 R1500 G3 JPN/TWN 100 V* 90–106 V Down Down...

  • Page 15: Connecting The Network Transient Protectors

    IMPORTANT: Power protector software requires the communications port to be appropriately cabled to the host computer. CAUTION: Only one communications port can be connected to the host computer. Connecting more than one will result in unexpected UPS behavior. If an option card is installed, the serial and USB communications ports are automatically disabled.

  • Page 16: Connecting The Ups To Utility Power

    Connect the equipment to the UPS Network Transient Protector OUT jack. Connecting the UPS to utility power WARNING: To prevent injury from electric shock or damage to the equipment: Plug the input line cord into a grounded (earthed) electrical outlet that is installed near the •...

  • Page 17: Charging The Ups Batteries

    Charging the UPS batteries Allow the batteries to charge before putting the UPS into service. IMPORTANT: Charge the batteries for at least 24 hours before supplying backup power to devices. The batteries charge to: • 90% of their capacity within 24 hours •...
  • Page 18 Remove the two screws securing the UPS option slot cover plate, and then remove the cover plate. Install the UPS Network Module along the alignment channels in the option slot. Secure the UPS Network Module using the two screws removed in step 1. Installation 18...

  • Page 19: Connecting The Ups Network Module

    If the UPS is powered up, you can be sure that the UPS Network Module is seated properly and communicating with the UPS by verifying that the UPS Data LED illuminates solid green, and then flashes regularly after 2 minutes. Connecting the UPS Network Module The UPS Network Module card is provided to manage the attached servers.

  • Page 20: Ups Operations

    UPS operations Modes of operation The UPS has two modes of operation: • Operate mode (on page 20) • Battery mode (on page 20) Operate mode In Operate mode: • Power is available at the UPS receptacles. • The UPS charges the batteries as necessary. The UPS can be placed in Operate mode if either of the following conditions applies: •...

  • Page 21: Powering Down The Ups

    IMPORTANT: Although the audible alarm silences, the condition that caused the alarm to sound might still • exist. If a utility power failure caused the alarm (or the General Alarm LED illuminates yellow), the • alarm silences after power is restored. For information about audible alarm conditions, see "LED and audible alarm troubleshooting (on page 31)."...

  • Page 22: Maintenance

    Maintenance Removing the UPS front bezel Replacing the batteries To replace the batteries: Read and observe the requirements in "Important battery safety information (on page 22)" and "Battery care and storage guidelines (on page 23)." Follow the instructions in "UPS battery replacement procedure (on page 23)." Important battery safety information WARNING: The unit contains sealed lead-acid battery modules.

  • Page 23: Battery Care And Storage Guidelines

    NOTE: Replace all battery modules at the same time. Battery care and storage guidelines CAUTION: Because of the short shelf life of the batteries, avoid storing a battery spare as a backup. Do not maintain an inventory of spare batteries on site unless a procedure to keep these batteries charged while in storage is implemented.
  • Page 24 Remove the battery bracket. Remove the UPS battery modules. IMPORTANT: Do not pull the battery leads when removing or installing the batteries. To replace the component, reverse the removal procedure. IMPORTANT: Charge the batteries for at least 24 hours before supplying backup power to devices.

  • Page 25: Testing The New Battery Module

    Testing the new battery module After installing the new battery module, press the Test/Alarm Reset button. For information on initiating a self-test, see "Initiating a self-test (on page 20)." IMPORTANT: The UPS does not execute a self-test until the batteries are 90 percent charged. If the installation has been successful, the UPS enters Operate mode.

  • Page 26: Updating The Ups Firmware

    Remove the two screws securing the option card, and then slide the card out. To replace the component, reverse the removal procedure. CAUTION: Only one communications port can be connected to the host computer. Connecting more than one will result in unexpected UPS behavior. If an option card is installed, the serial and USB communications ports are automatically disabled.

  • Page 27: Reassigning The Usb Com Ports

    For Windows Server, click Start, select Control Panel, and then double-click System. Click the Hardware tab. Click Device Manager. The Device Manager screen appears. In the tree displayed in the left panel, click the Ports (COM & LPT) branch to expand. Double-click the port that is assigned to your USB to serial converter device.
  • Page 28 Click the Port Settings tab. The Port Settings screen appears. Click Advanced. The Advanced Settings screen appears. Select an available USB port number from the COM Port Number drop down menu. Click OK to close the Advanced screen. Click OK to close the Port Settings screen. Verify that the Device Manager screen shows that the USB to serial converter is assigned to COM 1, and that the other USB device is assigned to a different port.

  • Page 29: Power Management

    Power management Power Protector software HP Power Protector software ensures maximum power reliability of computer systems through comprehensive control of UPSs. The easy-to-use browser interface enables novice users to configure and manage power protection settings. To download the latest version of HP Power Protector software, see the HP website (http://www.hp.com/go/rackandpower).
  • Page 30 • Delays reboot by load segment after a power outage to sequence the startup of system components. Power management 30...

  • Page 31: Troubleshooting

    Troubleshooting LED and audible alarm troubleshooting Condition Power On On Battery Overload General Audible alarm Can alarm Alarm LED be silenced ("Silencing (green) (yellow) (red) (red) an audible alarm" on page 20)? No audible alarm UPS operating from utility No audible alarm Buck mode (high input voltage) No audible alarm...

  • Page 32: Ups Does Not Start

    CAUTION: Only one communications port can be connected to the host computer. Connecting more than one will result in unexpected UPS behavior. If an option card is installed, the serial and USB communications ports are automatically disabled. For the location of individual LEDs, see "UPS front panel LED indicators (on page 7)." UPS does not start Action: Be sure that the power cord is plugged in to a utility power receptacle.

  • Page 33: Ups Cannot Communicate With The Host Computer

    UPS cannot communicate with the host computer Action: • Verify only one communications port is connected to the host computer ("Connecting the host computer" on page 14). • If an option card is installed, verify the host computer is only connected to the option card. Installing an option card automatically disables the built-in serial and USB communications ports.

  • Page 34: Specifications

    Specifications UPS physical specifications Parameter Value 4.5 cm (1.75 in) Height 61.21 cm (24.10 in) Depth 44.45 cm (17.5 in) Width 23 kg (50.5 lb) Weight UPS input specifications NOTE: An asterisk (*) indicates the default setting. UPS model Utility voltage Available settings Branch circuit Line cord...

  • Page 35: Voltage Specifications

    UPS model Nominal power Nominal voltage rating (W) setting 1500 1000 220, 230, 240 R1500 G3 INTL Voltage specifications Configuration setting (VAC) Available nominal output voltage (VAC) Output tolerance specifications Source of power Regulation -10% to +6% of nominal output voltage rating (within the Utility power (nominal guidelines of the Computer Business Equipment range)

  • Page 36: Battery Runtime

    Battery runtime Load, percent Load, watts Estimated battery runtime at 100% battery charge 58 minutes 17 minutes 8 minutes 1000 5 minutes Environmental specifications Feature Specification 0°C to 35°C (32°F to 95°F) Operating temperature Nonoperating temperature -15°C to 55°C (5°F to 131°F) 5% to 95%;...
  • Page 37 Pin number Signal name Function Direction from the UPS Signal common (tied to chassis) — To external device (tied to Pin 4) — No connection — AC fail AC fail relay contact; 20 mA, 30 Vdc contact rating — No connection —...

  • Page 38: Spares

    Spares Ordering spares To order a spare, visit the HP website (http://www.hp.com/buy/parts). To replace parts under warranty, contact an HP authorized service representative. UPS spare parts list Item Spare part number 638837-001 UPS unit NA 638838-001 UPS unit JPN/TWN 638839-001 UPS unit INTL 418401-001 Battery...

  • Page 39: Support And Other Resources

    Support and other resources Before you contact HP Be sure to have the following information available before you call HP: • Active Health System log Download and have available an Active Health System log for 3 days before the failure was detected. For more information, see the HP iLO 4 User Guide or HP Intelligent Provisioning User Guide on the HP website (http://www.hp.com/go/ilo/docs).

  • Page 40: Warranty Information

    Warranty information Limited warranty To back up the wide range of features offered with the UPS, a 3-year limited warranty is provided. $250,000 Computer Load Protection Guarantee In addition to the limited warranty, a $250,000 Computer Load Protection Guarantee (provided by the original equipment manufacturer) is offered.

  • Page 41: Recommended Duration Of Use

    Recommended duration of use Although tests and a multitude of customer experiences have shown no noticeable performance issues with UPSs for significant time periods after expiration of the 3-year limited warranty, we strongly recommend considering replacing UPSs after a maximum of 5 to 6 years of use to assure full functionality and a safe operating environment.

  • Page 42: Regulatory Compliance Notices

    Regulatory compliance notices Regulatory compliance identification numbers For the purpose of regulatory compliance certifications and identification, this product has been assigned a unique regulatory model number. The regulatory model number can be found on the product nameplate label, along with all required approval markings and information. When requesting compliance information for this product, always refer to this regulatory model number.

  • Page 43: Declaration Of Conformity For Products Marked With The Fcc Logo, United States Only

    Modifications The FCC requires the user to be notified that any changes or modifications made to this device that are not expressly approved by Hewlett-Packard Company may void the user’s authority to operate the equipment. Cables Connections to this device must be made with shielded cables with metallic RFI/EMI connector hoods in order to maintain compliance with FCC Rules and Regulations.

  • Page 44: European Union Regulatory Notice

    CE and !). Please refer to the regulatory label provided on the product. The point of contact for regulatory matters is Hewlett-Packard GmbH, Dept./MS: HQ-TRE, Herrenberger Strasse 140, 71034 Boeblingen, GERMANY. Disposal of waste equipment by users in private...

  • Page 45: Japanese Notice

    This symbol on the product or on its packaging indicates that this product must not be disposed of with your other household waste. Instead, it is your responsibility to dispose of your waste equipment by handing it over to a designated collection point for the recycling of waste electrical and electronic equipment.

  • Page 46: Battery Replacement Notice

    Class B equipment Battery replacement notice WARNING: Power products contain sealed lead-acid battery modules. A risk of fire and burns exists if the battery is not properly handled. To reduce the risk of personal injury: • Do not attempt to recharge the battery. Do not expose the battery to temperatures higher than 60°C (140°F).

  • Page 47: Electrostatic Discharge

    Electrostatic discharge Preventing electrostatic discharge To prevent damaging the system, be aware of the precautions you need to follow when setting up the system or handling parts. A discharge of static electricity from a finger or other conductor may damage system boards or other static-sensitive devices.

  • Page 48: Acronyms And Abbreviations

    Acronyms and abbreviations International Electrotechnical Commission power factor corrected plug and play uninterruptible power system universal serial bus Acronyms and abbreviations 48...

  • Page 49: Documentation Feedback

    Documentation feedback HP is committed to providing documentation that meets your needs. To help us improve the documentation, send any errors, suggestions, or comments to Documentation Feedback (mailto:docsfeedback@hp.com). Include the document title and part number, version number, or the URL when submitting your feedback. Documentation feedback 49...

  • Page 50: Index

    Index environmental specifications 36 European Union notice 44 European Union regulatory notice 44 alarms, silencing 20 authorized reseller 39 FCC rating label 42 Federal Communications Commission (FCC) backup time, insufficient 32 notice 42, 43 batteries, care and storage 23 firmware, updating 26 batteries, charging 17 frequent switching between battery and utility batteries, connecting 12...
  • Page 51 temperature ranges (environmental) 36 testing batteries 25 maintenance 22 tools 10 modifications, FCC notice 43 troubleshooting 31 On Battery LED, location 7 updating the firmware 26 Operate mode 20 UPS does not start 32 operations, UPS 20 UPS firmware, updating 26 option card, replacing 25 UPS operations 20 ordering spares 38...

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