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The Compaq Diagnostics Utility now includes a web browser interface in
addition to the command-line interface. This enables remote control of the
utility and facilitates easy transfer of Compaq Diagnostic's information from
remote machines to a service provider.
The information the Compaq Diagnostics Utility gathers is accessible from
two locations:
locally on the computer's console
remotely or locally from a browser
This combination of features simplifies the service process and minimizes
downtime. Versions of the Compaq Diagnostics Utility are available for
Microsoft Windows 95/98 and NT. The utility is supported on all Compaq
computer products.
Compaq Diagnostics is just one part of a larger architecture that will enhance
problem resolution and support of Compaq computers. It also demonstrates the
capabilities of the WBEM initiative.
Installation
Compaq Diagnostics Utility can be installed through the SmartStart setup
process (except Windows 95/98), from the Compaq Softpaq Utility, or the
software pre-install process in the factory. The Compaq Diagnostics Utility
can only be installed on computers running Windows 95/98 or NT. The utility
is installed on the same drive as the operating system in the
<WINDIR>\CPQDiag directory.
Installation Through SmartStart
To install the Compaq Diagnostics Utility through the SmartStart setup
process, refer to the SmartStart Installation Poster
(Part Number 298138-008) included with the SmartStart kit. This method
installs operating system and Compaq products on a server. Do not use this
method to add the Compaq Diagnostics Utility to an existing system.
Installation Through Compaq Softpaq Utility
To install the Compaq Diagnostics Utility from the Compaq Softpaq Utility,
run SETUP.BAT from the Compaq Diagnostics diskettes created from
Softpaq.
Diagnostics 59
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