Ricoh MP 2553 User Manual page 178

10. Troubleshooting
Problem
The user code entry screen is
displayed.
The Authentication screen
appears.
An error message remains,
even if misfed paper is
removed.
An error message remains
displayed even if the
indicated cover is closed.
Original images are printed
on the reverse side of the
paper.
176
Causes
Users are restricted by User
Code Authentication.
Basic Authentication,
Windows Authentication,
LDAP Authentication or
Integration Server
Authentication is set.
• When a misfeed
message appears, it
remains until you open
and close the cover as
required.
• Paper is still jammed in
the tray.
One or more covers that are
not indicated are still open.
You may have loaded the
paper incorrectly.
Solutions
For details about how to log in when
User Code Authentication is enabled,
see "When the Authentication Screen is
Displayed", Getting Started.
Enter your login user name and user
password. For details about the
Authentication screen, see "When the
Authentication Screen is Displayed",
Getting Started.
After removing misfed paper, fully
open the front cover, and then close it.
For details about removing jammed
paper, see "Removing Jammed Paper",
Troubleshooting.
Close all the covers of the machine.
Load paper into the paper tray or LCT
with the print side up. Load paper into
the bypass tray with the print side
down.