RCA 25450 User Manual
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RCA 25450 User Manual

4 line multi-handset office system
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4 Line
TM
Multi-Handset Office System
User's Guide
Model 25450

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Summary of Contents for RCA 25450

  • Page 1 Please read this manual before operating this product for the first time. 4 Line Multi-Handset Office System User’s Guide Model 25450...

  • Page 2: I Mportant I Nformation

    Important Information Important Information Equipment Approval Information Your telephone equipment is approved for connection to the Public Switched Telephone Network and is in compliance with parts 15 and 68, FCC Rules and Regu- lations and the Technical Requirements for Telephone Terminal Equipment published by ACTA. 1 Notification to the Local Telephone Company On the bottom of this equipment is a label indicating, among other information, the US number and Ringer Equivalence Number (REN) for the equipment.

  • Page 3: I Nterference I Nformation

    Interference Information This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference; and (2) This device must accept any interference received, including interference that may cause undesired operation. This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules.

  • Page 4: Adiation E Xposure S Tatement

    Important Information FCC RF Radiation Exposure Statement This equipment complies with FCC RF radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with a minimum distance of 20 centimeters between the radiator and your body. This transmitter must not be co-located or operated in conjunction with any other antenna or transmitter.”...

  • Page 5: Introduction

    The RCA 25450 is ready to go out of the box. This user guide will cover the basics to get you started, explain the advanced features of the telephone, and show you how to tailor the RCA 25450 to your specific needs.

  • Page 6: Table Of Contents

    Table of Contents ...2 mportant nformatIon ...2 quIpmEnt pproval nformatIon ...3 ntErfErEncE nformatIon ...3 EarIng ompatIbIlIty ...3 IcEnsIng fcc rf r ...4 adIatIon xposurE tatEmEnt ...5 ntroductIon ...9 mportant nstallatIon nformatIon ... 9 afety recautionS ... 9 nStallation uidelineS ...10 ElEpHonE EquIrEmEnts ) ...
  • Page 7 ...29 orwardinG ...29 onference allinG ...29 econd ncoMinG id ...30 aller ...30 aitinG ...30 xtenSion rouPS rca 25450 p ...31 sIng HonE ystEm ...31 akinG a ) ...31 akinG a ) ...33 edial ) ...34 akinG a ordleSS andSet ) ...37 eceivinG a ...38...
  • Page 8 Table of Contents ...87 EttIngs and dJustmEnt ...87 ySteM ...88 etuP ) ...89 edicate ) ...90 ound ...94 ordleSS andSet etuP eGiSter ordleSS andSet nit and ereGiSter ordleSS andSet nit and id (B )...96 lear ordleSS andSet id (B ) ...97 ordleSS andSet ) ...98...

  • Page 9: Important Installation Information

    INSTALLATION NOTE: If the 25450 Phone System shares a phone line with another type of phone system, the Auto Attendant and Voice Mail features may be interrupted. You may want to turn off Auto Attendant and Voice Mail for that line.

  • Page 10: Telephone Jack Requirements

    Connections and Setup Telephone Jack Requirements To use this phone, the user will need either two RJ14 (two line) or four RJ11 (one line) modular jacks in order to supply this unit with 4 phone lines. The modular jacks which may look like the one shown here. If you don’t have a modular jack, call your local phone company to find out how to get one installed.

  • Page 11: Arts Hecklist Ase Nit )

    Connections and Setup Parts Checklist (Base Unit) Make sure your package includes the following items: Handset Cord Charger/AC Adapter Battery Pack Handset Base Battery Compartment Cover Line Cords (4)
  • Page 12 Connections and Setup Parts Checklist (Cordless Handset) Make sure your package includes the following items: Belt Clip Charging Cradle REDIAL MENU Base Charging Charger/AC Adapter Cradle Bracket Cordless Handset Battery Pack Battery Compartment Cover...

  • Page 13: Hone Nstallation Ase Nit Ase Nit Ocation

    Installing Handset Connect one end of the Handset cord to the Handset and the other end to the Handset jack located on the left side of the Base Unit. Use only supplied RCA 25450 Handset. Connections and Setup...

  • Page 14: Nstalling The Ac A Daptor

    Connections and Setup Installing the AC Adaptor Plug the transformer end of the Base Unit AC adaptor (7.5VDC) into a standard AC electrical power outlet, plug the other end into the “Power 7.5VDC ” jack on the back of the Base Unit. Connecting the Telephone Line Cords Two 2-line Wall Jacks (Type RJ-14) 1.

  • Page 15: Wo Line Acks

    Two 2-line Jacks (Using 4-Wire Line Cords Supplied) L4/Data L4/L3 L2 L2/L1 Line 3 Line 1 Line 4 Line 2 Connections and Setup Four 1-line Jacks L4/Data L4/L3 L2/L1 Line Line Line Line...

  • Page 16: Ordless Andset Nstallation

    Connections and Setup Cordless Handset Installation Installing the Charging Cradle and AC Adaptor Plug the transformer end of the AC Adaptor into a standard AC electric power out- let, plug the other end into the “Power 5.5VDC In” jack on the back of the Charging Cradle.

  • Page 17: M Ount

    Insert tabs here Leave 3" from here to plug Cord Channel Mounting Surface 3/16" Loop inside to prevent pinching Installing the Charging Cradle Wall Mount Choose a mounting location at least 10-1/2” clearance above the top screw hole. 1. Cut out the Charging Cradle Wall Mount Template. See page 121. 2.

  • Page 18: Ase Nit Ayout

    Features Auto Attendant Dial Buttons Line Buttons Handset Base Unit Layout LCD Display Auto Att Lines Voice Mail Lines Soft Soft Button Button Exit Headset Keypad Speaker Mute Navigation Button Volume + - / Directory-DIR / Caller-ID Voice Mail Store Memory Buttons Intercom...

  • Page 19: Eatures

    Display shown in Standby Mode (The phone is not handling calls or being programmed) Backup Auto Attendant Battery Indicators Status L1 L2 L3 L4 L1 L2 L3 L4 12/09 05:24 PM 3 New Calls Date, Time Soft Buttons & Number of Calls, or Caller ID Information Arrows on Display Indicate Scrolling Available by Using Navigation Button Base Unit Features...

  • Page 20: Redial Button

    Features Redial Button Allows you to dial the last ten (10) numbers called. You can use the Navigation But- ton up/down arrows to scroll through the last 10 numbers dialed. Line Buttons (4) Four line buttons are available. Dual-colored lights in each Line button indicate: • Line is idle (light off) • Base Unit is ringing (flashing green quickly) • Cordless Handset is ringing (flashing red quickly)

  • Page 21: Speaker Button

    Speaker Button Allows you to talk to a caller hands free using the Speakerphone. The Speakerphone remains in use unless you pick up the Handset or press the Headset button. Headset Button Allows you to talk to a caller using a headset. The headset jack supports a standard 2.5 mm plug.

  • Page 22: Exit Button

    Features Exit Button Returns to the Standby Mode on the Display. Any unsaved changes will be discarded. Memory Buttons There are 16 buttons on the right panel that can have dual functions. They can be used for one-touch paging to a Cordless Handset, or as Speed Dial buttons for external phone numbers.

  • Page 23: Oice M Ail B Utton

    Features Voice Mail Button Call Transferring Allows you to move a call from one extension to another. Hold Message Accessed through the Menu soft button, the Hold Message function allows the user to record, play, or delete a message for callers placed on hold. Conference Calling The conference call function allows a caller from the Base Unit or a Cordless Handset to add a third person to a call.

  • Page 24: Cordless Handset Features

    Features Call Waiting Contact your local phone company to subscribe to this feature. This feature allows you to see on the Display who is calling when you hear a call waiting confirmation tone. NOTE: The call waiting tone is audible only to the extension that is on the line. No other extension will hear the tone or can answer the call.

  • Page 25: Cordless Handset Layout

    Features Cordless Handset Layout Speakerphone Antenna Voice Mail Indicator Cordless Handset Receiver LCD display Soft Button Soft Button Speaker Exit Talk End/Power Navigation Button (Volume + - /Directory/Caller ID) Keypad Intercom Flash Voice Mail Microphone...
  • Page 26 Features Cordless Handset Charging Cradle Contacts...

  • Page 27: Ordless Andset Harging Radle Ayout Nd Ower Utton

    Arrows on Display Indicate Scrolling Available by Using Navigation Button VM box # 01 00 new 00 old Play new End/Power Button Press to end a call. Press for 3 seconds to turn the handset power ON or OFF. Talk Button Press to place a phone call, answer an incoming phone call, or make an intercom call through the receiver or headset.

  • Page 28: Speaker Button

    Features Speaker Button Press the Speaker button to activate the Speakerphone and make a call, answer an incoming call, or make an intercom call. You can toggle between the speakerphone mode and the receiver by pressing the Talk or Speaker buttons. To end a call, press the End button.

  • Page 29: Oice M Ail B Utton

    Features Voice Mail Button Allows you to access the Voice Mail system to play new or old messages or to change your voice mail options. Voice Mail Indicator Light Flashes when there are unheard voice mail messages. Intercom Button Press to place an intercom call to an extension (Cordless Handset ID or Base Unit ID) or a Group ID.

  • Page 30: Aller Id

    Features Caller ID Contact your local phone company to subscribe to this feature. The phone system receives and displays Caller ID information transmitted by your local phone company. This information may include the phone number, date and time. The unit can store up to 50 calls.

  • Page 31: Using Your Rca 25450 Phone System

    Using Your RCA 25450 Phone System Using Your RCA 25450 Phone System Your RCA 25450 Phone System comes ready to use. This section details the basic operation of the Base Unit and Cordless Handset, including instructions on making, receiving and ending a call, call waiting, switching between audio modes, putting a call on hold, muting, call forwarding, transferring a call, and using the intercom.
  • Page 32 Using Your RCA 25450 Phone System Manual Line Selection Dial (Base Unit) The manual line-selection function allows you to choose a phone line to make a call. 1. Press a Line button (1-4). NOTE: To cancel at any time, press the Speaker button or return the Handset to the Cradle.
  • Page 33 Delete? Delete? Using Your RCA 25450 Phone System NOTE: You can toggle between the Headset, Speakerphone and Handset/Receiver by pressing the corresponding buttons or lifting the Handset/Receiver. 4. If the dialing prefix function is enabled via phone setting menu, the dialing prefix will be inserted before the phone number entered.

  • Page 34: Making A Call (Cordless Handset)

    Using Your RCA 25450 Phone System To Save a Number from the Redial Log to Directory (Base Unit) 1. Press the Redial button. 2. Press 5 or 6 on the Navigation button to scroll to the number to be saved.
  • Page 35 Using Your RCA 25450 Phone System 6. If the Cordless Handset loses the connection with the Base Unit due to interfer- ence, it will try to re-establish the connection for 10 seconds and the display will show “Re-establishing connection …”...
  • Page 36 Using Your RCA 25450 Phone System 8. If the connection is re-established, it will enter talk mode. Otherwise, the display will show “Connection lost” for 5 seconds and go back to standby screen. Pre-Dialing (Cordless Handset) The Pre-Dialing function allows you to enter the number before accessing a phone line.

  • Page 37: Ase U Nit )

    Using Your RCA 25450 Phone System 4. Before the auto or manual line-selection dial is made, an incoming call takes priority and will cancel the redial. To Delete a Number from the Redial Log (Cordless Handset) 1. Press the soft button.

  • Page 38: R Eceiving A C All

    Using Your RCA 25450 Phone System Receiving a Call (Cordless Handset) 1. The Cordless Handset will ring and/or vibrate when a call is received. The display will show “Incoming call from line (1-4)”, then Caller ID information if available. “Private” or “Unknown” may show on the display if the caller’s information has been blocked by the caller or the originating phone company.

  • Page 39: Switching Between Audio Modes

    Using Your RCA 25450 Phone System Ending a Call (Cordless Handset) To end a receiver call, a headset call or a speakerphone call, press the End button or place the Cordless Handset in charging cradle. Switching Between Audio Modes During a call, you can switch among the following audio modes: handset call (Base Unit only), receiver call (Cordless Handset only), speakerphone call and headset call.

  • Page 40: Ute

    Using Your RCA 25450 Phone System When a call is on hold, the extension that put the call on hold will remind the user with 3 short beeps every 30 seconds. The caller will hear a pre-recorded hold mes- sage every 15 seconds (Please refer to “Hold Message” for details).

  • Page 41: All F Orwarding

    Using Your RCA 25450 Phone System Base Unit 1. To mute the call, press the Mute button. Mute is effective only for the current call. 2. To unmute the call, press the Mute button again. Cordless Handset 1. To mute the call, press the current call.

  • Page 42: Transferring A Call To Another Extension

    Using Your RCA 25450 Phone System 5. Press the soft button. 6. Press 5 or 6 on the Navigation button to locate the “Enable” option. 7. Press the soft button. 8. Enter or edit a phone number using the keypad (0–9, *, #). Use the soft button to erase the last digit entered.
  • Page 43 Using Your RCA 25450 Phone System Base Unit 1. To make an announced call transfer, press the NOTE: To cancel call transfer at any time, press the 2. Enter a valid two-digit extension, or extension group using the keypad (0–9, *, #), or press a Memory (1 – 16) button for one-touch paging. It will page the selected extension(s).
  • Page 44 Using Your RCA 25450 Phone System Unannounced Call Transfer Unannounced call transfer allows the user to transfer the call without talking to the person who will receive the transfer. If an unannounced call transfer is not answered, the call will be handled by Auto Attendant if it is turned on. The call will go to Voice Mail if Voice Mail is turned on and Auto Attendant is turned off.

  • Page 45: Intercom Calls

    Using Your RCA 25450 Phone System Intercom Calls Intercom calls allow extensions to communicate with each other internally. They can be made to a single extension, group, or the Base Unit can page all extensions. There are two types of intercom calls between Cordless Handsets: one is normal intercom which can be made without the presence of the Base Unit if there are no calls held by the Cordless Handset;...

  • Page 46: Receiving An Intercom Call

    Using Your RCA 25450 Phone System Cordless Handset 1. Press the Intercom button followed by a two-digit Cordless Handset ID (01-16) or an Extension Group ID (91–94); 2. If it is a Base Unit assisted intercom call and system resources are busy, the dis- play will show “System busy”.

  • Page 47: Nd An I Ntercom C All

    Using Your RCA 25450 Phone System 2. Press the soft button to turn off the ringer or vibrator if you wish to ignore the call. NOTE: The function is valid only for the current call. 3. Press the Talk or Speaker button to answer the intercom call shown in the display.
  • Page 48 Using Your RCA 25450 Phone System Base Unit (Making an Outbound Intercom Call) During an incoming or intercom call ring, the user can ignore the call and make an outbound intercom call. 1. Press the soft button. 2. Press 5 or 6 on the Navigation button until “Intercom” appears on the display.

  • Page 49: Gnore And Verride An Ncoming Ine Or Aging Ase Nit )

    Using Your RCA 25450 Phone System Cordless Handset (Making an Outbound Intercom Call) During an incoming or intercom call ring, the user can ignore the call and make an outbound intercom call. 1. Press the soft button. 2. Press 5 or 6 on the Navigation button until “Intercom” appears on the display.

  • Page 50: M Ail (Vm)

    Voice Mail Voice Mail (VM) The Base Unit and every Cordless Handset connected to the system has its own voice mailbox. Each Cordless Handset has a mailbox number that is the same as it’s ID/ex- tension number. The Base Unit has the mailbox number “00”. The system can hold up to 100 minutes of messages with each message having a limit of 64 seconds.

  • Page 51: Eset E Xtension P Assword (B Ase U Nit )

    11. Press the soft button. 12. The system will return to the Configure VM option screen. Reset Extension Password (Base Unit) This feature allows the user to reset any extension password to it’s default “0000” password using the Base Unit. This feature is useful if an extension password has become unknown.

  • Page 52: Lear All Vm Box Messages (B Ase U Nit )

    Voice Mail Clear all VM box messages (Base Unit) 1. Press the Voice Mail button. 2. To clear all messages from voice mailbox, press 5 or 6 on the Navigation but- ton to scroll through the options until “Clear VM box” appears on the display. 3.

  • Page 53: Voice Mail

    6. If the password is correct, the display shows the voice mailbox number, number of new messages, number of old messages and “Play new”. NOTE: If the password is incorrect, the display shows “Invalid password” and will return to the voice mail menu after 5 seconds.
  • Page 54 Voice Mail 5. Enter the two-digit VM box number followed by your four-digit extension pass- word when prompted. If voice mail is in use, the display will show “System busy” and return to the voice mail menu after 5 seconds. 6.
  • Page 55 5. Enter the two-digit VM box number followed by your four-digit extension pass- word when prompted. If voice mail is in use, the display will show “System busy” and return to the voice mail menu after 5 seconds. 6. If the password is correct, the display will show the voice mailbox number, num- ber of new messages, and number of old messages.
  • Page 56 Voice Mail 5. Enter the two-digit VM box number followed by your four-digit extension pass- word when prompted. If voice mail is in use, the display will show “System busy” and return to the voice mail menu after 5 seconds. 6.

  • Page 57: H Andset )

    Voice Mail Box Management Options (Cordless Handset) VM box management allows the user to manage their extension password and cus- tomize their mailbox greeting. Change Extension Password (Cordless Handset) 1. Press the Voice Mail button. 2. Enter your two-digit handset ID followed by your four-digit password when prompted.
  • Page 58 Voice Mail 4. Press the soft button. 5. To play recorded mailbox greeting, press 5 or 6 on the Navigation button to scroll through the options until “Play greeting” appears on the display. 6. Press the soft button. 7. The handset will play the greeting. To stop playing the greeting, press the soft button.

  • Page 59: Oice M Ail B Ox M Anagement O Ptions (B Ase U Oice M Ail B Ox M Anagement O Ptions (C Ordless Oice M Ail B Ox M Anagement O Ptions (O Ffsite )

    3. Press 5 or 6 on the Navigation button to scroll through the options until “VM box option” appears on the display. 4. Press the soft button. 5. To delete mailbox greeting, press 5 or 6 on the Navigation button to scroll through the options until “Delete greeting”...

  • Page 60: Ccess V Oice M Ail (B Ase U Nit )

    Voice Mail 5. After choosing to change the mailbox options (option three) the voice prompt will say, “Press two to listen to your personal greeting, press three to record a new personal greeting, press four to delete your personal greeting, or press the pound key to return to the previous menu.”...
  • Page 61 View Caller ID View Caller ID Delete New Message Delete New Message View CID View CID Transfer Message Transfer Message Transfer Transfer the display will show “Invalid password” and return to the voice mail menu after 5 seconds. 7. “Play new” appears near the bottom on the display. If there are new messages, press the soft button.
  • Page 62 Voice Mail 21. Press 5 or 6 on the Navigation button to scroll through the options until “Transfer” appears on the display. 22. Press the soft button. 23. Enter the two-digit extension at the display prompt or press the button to return to the new message option screen. 24.
  • Page 63 Delete Old Message Delete Old Message View Caller ID View Caller ID View CID View CID Transfer Message Transfer Message Transfer Transfer 8. Press the soft button. 9. The first old message will play. To replay the message from the beginning, press 3on the Navigation button.

  • Page 64: Ccess V Oice M Ail (C Ordless H Andset )

    Voice Mail 23. Enter the two-digit extension at the display prompt or press the button to return to the old message option screen. 24. If the extension number is valid, the message will be transferred and the display will return to the old message option screen. 25.
  • Page 65 Delete New Message Delete New Message View Caller ID View Caller ID View CID View CID Transfer Message Transfer Message Transfer Transfer 8. The first new message will play. Press next new message. If there are no more new messages, the display will remain on the last new message until it times out and returns to Standby Mode.
  • Page 66 Voice Mail 25. After moving through all messages, the display will show “00 new” (messages). Played, deleted, or transferred messages will not display. Press the button to return to the “Play new” display. Play Old Messages (Cordless Handset) 1. Press the Voice Mail button. The display will show “Connecting...” while the Cordless Handset contacts the voice mail system.

  • Page 67: Vm (O Ffsite L Ocation )

    View Caller ID View Caller ID View CID View CID Transfer Message Transfer Message Transfer Transfer 12. Press the soft button to delete the message. NOTE: Messages will be stored until deleted. To view the caller ID information 14. Press 5 or 6 on the Navigation button to scroll through the options until “View CID”...
  • Page 68 Voice Mail 1. The auto attendant will answer the call. The voice prompt will ask “Please enter extension number or press zero for the operator.” To access voice mail, press the “ * ” (star) button. 2. The voice prompt will ask “Please enter the extension followed by the password.” 3.

  • Page 69: Irectory

    Directory Keypad Character Selection Directory Keypad Character Selection Button Button Character Order Character Order ‘ + , . * ( ) & 1 ‘ + , . * ( ) & 1 a b c 2 a b c 2 d e F 3 d e F 3 G h i 4...
  • Page 70 Directory NOTE: To erase a letter on the display, press 3 or 4 on the Navigation button to move the cursor to the immediate right of the letter then press the 5. To save the name, press the 6. Enter the number when prompted by the display using the keypad. 7.
  • Page 71 NOTE: To enter a letter using the keypad, press the corresponding keypad number one or more times according to the order of the character on the button. 3. To edit an entry, press the 4. Press 5 or 6 on the Navigation button to scroll through the options until 6.

  • Page 72: Uto A Ttendant

    Advanced Functions of Your RCA 25450 Phone System The advanced functions are the tools that make the RCA 25450 a complete phone system. These functions include auto attendant, speed dial, conference calls, second incoming call, group setting (Cordless Handset), and call log.

  • Page 73: Onfigure A Uto A Ttendant (B Ase U Nit )

    Advanced Functions of Your RCA 25450 Phone System TURN AA on/off TURN AA on/off 2. If the caller enters a valid extension, the call will ring the extension. If the call is not answered after 30 seconds, the auto attendant prompts the caller with a custom out-going message, or “The extension you’ve entered is busy or not...
  • Page 74 Advanced Functions of Your RCA 25450 Phone System 6. Press the soft button. 7. The display will show “Line (1–4) AA is off” if auto attendant has been turned off on the phone line. If auto attendant is on, the display will show “Line (1–4) AA is on”.
  • Page 75 Advanced Functions of Your RCA 25450 Phone System Play Outgoing Message (OGM) The saved outgoing messages can be reviewed using the play OGM function. 1. On the Base Unit, press the Auto Att button. 2. Press 5 or 6 on the Navigation button until “Configure AA” appears on the display.

  • Page 76: Old M Essage (B Ase U Nit )

    Advanced Functions of Your RCA 25450 Phone System 6. Press the soft button. 7. Select a phone line (1-4) by pressing 5 or 6 on the Navigation button 8. Press the soft button. 9. Press 5 or 6 on the Navigation button and select “OGM 1-5” or the default OGM.
  • Page 77 Advanced Functions of Your RCA 25450 Phone System Play message Play message 4. Press 5 or 6 on the Navigation button to scroll through the options until “Hold message” appears on the display. 5. Press the soft button. 6. Press 5 or 6 on the Navigation button to scroll through the options until “Record message”...

  • Page 78: Peed D Ial (B Ase U Nit )

    Advanced Functions of Your RCA 25450 Phone System 7. Press the soft button. 8. While the message is playing, the display will show “Playing hold message...” 9. Press the soft button when finished listening to the message. Delete a Hold Message The hold message can be deleted using the delete message function.

  • Page 79: Hree -W Ay C Onference C Alls

    Advanced Functions of Your RCA 25450 Phone System 2. Press a Speed Dial (Memory) button. Saving Phone Numbers to Speed Dial (Memory) buttons 1. On the Navigation button, press 3 (DIR) to access the Directory, or access the Caller ID log to locate a displayed telephone phone number to save.
  • Page 80 Advanced Functions of Your RCA 25450 Phone System 3. Enter the two-digit Cordless Handset ID or press one of the 16 one-touch Memory buttons to page a Cordless Handset. 4. After the Cordless Handset answers, press the 5. The display will show “Select line to conference” and list all lines on hold. Press 5 or 6 on the Navigation button to locate the line to add to the conference.

  • Page 81: Call Log.

    Advanced Functions of Your RCA 25450 Phone System Add Phone Line From Base Unit 1. Press the Hold button to place the current call on hold. 2. To add a phone line, lift the handset, press the Speaker button, or select an available Line (1-4) button and enter a phone number, or press 3 or 4 on the Navigation button to dial from Directory or Call Log.

  • Page 82: Econd Ncoming All

    Advanced Functions of Your RCA 25450 Phone System 7. Press the soft button to start three-way conference. NOTE: Any one of the two non-initiating parties can drop out of the three-way conference, leaving the remaining two parties still in conversation.

  • Page 83: H Andset )

    Advanced Functions of Your RCA 25450 Phone System Group setting Group setting Using Cordless handset for Second Incoming Call 1. Press the soft button. 2. “Hold” appears on the Display. 3. Press the soft button. 4. Or, to end the current call, press the End button.

  • Page 84: Etting All L Og

    Advanced Functions of Your RCA 25450 Phone System 6. The display will show a list of group(s) to which the Cordless Handset subscribes. The default list is empty. 7. Press the soft button to enter the submenu with “Subscribe” and “Unsubscribe”...
  • Page 85 Advanced Functions of Your RCA 25450 Phone System When viewing a call record, the number can be dialed, stored to the directory, added to speed dial (Base Unit), or deleted. View Call Log on the Navigation button to enter the Call Log.
  • Page 86 Advanced Functions of Your RCA 25450 Phone System Save displayed Caller ID Information into the Directory 1. To save displayed Caller ID information into the directory, press the soft button. 2. Press 5 or 6 on the Navigation button to move to the “Save” option.

  • Page 87: Ettings And A Djustment

    Menu System NOTE: You must exit the Menu System before you can make a call. Many of the RCA 25450 Phone System functions (including sound, phone settings, registration, system settings and line dedicate) can be customized to meet individual user requirements. To allow for a quick startup, these functions may have default settings that are factory set when a Base Unit and Cordless Handset(s) are purchased as a system.

  • Page 88: Base Unit Setup

    Settings and Adjustment Base Unit Setup Flash Time Flash time is the amount of time the phone needs to switch between lines. The flash time function allows the user to adjust the length of time (100 ms–1000 ms select- able, with 600 ms as the default). The flash time requirements may vary by country and service provider.

  • Page 89: Ine Edicate Ase Nit )

    #### #### #### #### #### #### 5. Press the soft button. 6. Enter the old four-digit password when prompted. To return to the system set- ting menu, press the soft button. NOTE: The default password is “7221” . Use this password when resetting the voice mail passwords or erasing all voice mail.

  • Page 90: Ound Ase Nit )

    Settings and Adjustment 4. Press 5 or 6 on the Navigation button to scroll through the options “Line (1–4)” to choose a line to dedicate. 5. Press the soft button. Press the the previous menu. If auto attendant has not been disabled the display will show “Line can only be dedicated to an extension when AA is off”.
  • Page 91 Receiver, Speakerphone, or Headset Voice Volume (Base Unit) Adjust the voice volume of the person you are listening to on the line by pressing 5 or 6 on the Navigation button. There are 6 levels of volume. The selected vol- ume will remain in effect for future phone calls until changed.
  • Page 92 Settings and Adjustment 6. To increase the ring volume, press 5 on the Navigation button. 7. To decrease the ring volume, press 6 on the Navigation button. 8. The display will show the volume level (“High, Medium (Default), Low, Off”) and the phone will play the ring tone at each volume level as the options are scrolled through.
  • Page 93 Medium (Default) Medium (Default) 1. Press the soft button. 2. “Sound” appears on the display. 3. Press the soft button. 4. Press 5 or 6 on the Navigation button to scroll through the options until “Key volume” appears on the display. 5.

  • Page 94: Cordless Handset Setup

    Settings and Adjustment 7. The display will show the key tone (1–4) and the phone will play the key tone as the options are scrolled through. 8. To accept the key tone setting shown on the display, press the button. Cordless Handset Setup Register Cordless Handset (Base Unit and Cordless Handset) Cordless handsets must be registered with the Base Unit before use.

  • Page 95: C Ordless H Andset )

    7. On the Cordless Handset, press the 8. Press 5 or 6 on the Navigation button to scroll through the options until “Registration” appears on the display. 9. Press the soft button. 10. “Register HS” appears on the display. 11. Press the soft button.

  • Page 96: Clear Cordless Handset Id (Base Unit)

    Settings and Adjustment 7. On the Cordless Handset, press the 8. Press 5 or 6 on the Navigation button to scroll through the options until “Registration” appears on the display. 9. Press the soft button. 10. Press 5 or 6 on the Navigation button to scroll through the options until “Deregister HS”...

  • Page 97: Next Cordless Handset Id (Base Unit)

    8. Press the soft button. 9. If a valid ID was entered, a confirmation tone will sound and the ID will be avail- able for reuse. 10. If an invalid ID was entered, the display will show “Invalid ID” and return to the “Registration”...

  • Page 98: Sound (Cordless Handset)

    Settings and Adjustment 10. The ID entered in step 6 will be assigned to the next Cordless Handset requesting registration. Sound (Cordless Handset) The phone’s volumes and tones can be adjusted to the user’s preferences including: Cordless Handset Receiver, Speakerphone, and Headset volumes. Receiver, Speakerphone, or Headset Voice Volume (Cordless Handset) Adjust the voice volume of the person you are listening to on the line by pressing 5 or 6 on the Navigation button.
  • Page 99 Ring tone Ring tone 2. “Sound” appears on the display. 3. Press the soft button. 4. “Ring volume” appears on the display. 5. Press the soft button. 6. Press 5 or 6 on the Navigation button to increase/decrease ringer volume and vibration settings..
  • Page 100 Settings and Adjustment 8. To accept the ring tone setting, press the Key Volume (Cordless Handset) The key volume controls the volume of the keypad, and can be adjusted through the menu system. 1. Press the soft button. 2. “Sound” appears on the display. 3.

  • Page 101: Phone Settings

    Dialing prefix: Dialing prefix: 5. Press the soft button. 6. To change the key tone, press 5 or 6 on the Navigation button. 7. The display will show the key tone (1–4) and the phone will play the key tone as the options are scrolled through.

  • Page 102: Area Codes

    Settings and Adjustment 9. Press the soft button. Turn Off Dialing Prefix 1. Press the soft button. 2. Press 5 or 6 on the Navigation button to scroll through the options until “Phone setting” appears on the display. 3. Press the soft button.
  • Page 103 6. “Local” appears on the display. 7. Press the soft button. 8. Enter the local area code using the keypad. 9. Press the soft button. Edit Regional Area Code (RAC) Setting Regional Area Codes helps the system determine the number format to display when a Caller ID record is received.

  • Page 104: Contrast (Base Unit)

    Settings and Adjustment 10. The regional area code can be entered or edited using the keypad. Press the soft button to save the regional area codes. 11. To delete, press the soft button. Contrast (Base Unit) The contrast of the display can be modified using the Contrast function. There are 5 contrast levels available.

  • Page 105: Ot Isturb (Dnd) (B Ase Nit )

    3. Press the soft button. 4. Press 5 or 6 on the Navigation button to scroll through the options until “Set time” appears on the display. 5. Press the soft button. 6. Using the keypad, enter a two-digit month, date, hour, and minute. Press 3 and on the Navigation button to move the cursor under the digit or letter to be changed.

  • Page 106: Ordless H Andset )

    Settings and Adjustment 7. Press 5 or 6 on the Navigation button to scroll through the options until “Off” appears on the display. 8. Press the soft button to turn off the ringer. The ringer will remain off until it is turned on again from the menu. 9.
  • Page 107 Manual Line Selection Setting 1. Press the soft button on the Cordless Handset. 2. Press 5 or 6 on the Navigation button to scroll through the options until “Phone setting” appears on the display. 3. Press the soft button. 4. Press 5 or 6 on the Navigation button to scroll through the options until “Line selection”...

  • Page 108: Uto Or Anual Ine Election Ettings Eset Ystem Ase Nit )

    Settings and Adjustment Reset System (Base Unit) The system can be reset to factory defaults using a pointed object to press the reset button inside the Reset hole on the back of the Base Unit. The following settings/parameters will be changed after a reset: •...

  • Page 109: Eadset And Elt Lip Peration

    Headset and Belt Clip Operation Connecting an Optional Headset to the Cordless Handset 1. Connect the headset (optional) to the HEADSET jack as shown. The handset receiver and microphone are disabled when the headset is connected. 2. Adjust the headset to rest comfortably on top of your head and over your ear. Move the microphone to approximately 2 to 3 inches from your mouth.

  • Page 110: Replacing The Batteries

    Settings and Adjustment Replacing the Batteries Cordless Handset Battery 1. Make sure the telephone is OFF (not in Talk mode) before you replace the battery. 2. Remove the back cover. 3. Disconnect the cord attached to the battery pack from the jack inside the battery compartment and remove the battery pack.

  • Page 111: Base Unit Battery

    Black Wire Battery Battery Compartment Cover Base Unit Battery NOTE: Only use the same type of Nickel Metal Hydride (Ni-MH ) battery that was originally supplied . 1. Make sure the telephone is OFF before you replace battery. 2. Remove the battery compartment cover. 3.

  • Page 112: Other Information

    Other Information Other Information Display Messages The following indicators show the status of a message or of the unit. BLOCKED CALL The person is calling from a number that has been blocked from transmission. BLOCKED NAME The person’s name is blocked from transmission. Delete Record? Prompt asking if you want to erase Caller ID records or one of the 10 numbers stored in the phone’s outgoing memory.

  • Page 113: Other Information

    PAGING Someone has pressed the page button on the base. TALK 00:00 VOL1 Indicates the handset earpiece is active. UNKNOWN NAME/ The incoming call is from an area not serviced by Caller ID or CALLER/NUMBER the information was not sent. Sound Signals Signal Single short beep...

  • Page 114: Troubleshooting Tips

    Troubleshooting Tips Troubleshooting Tips Caller ID No display • Make sure the battery is properly charged for 12 hours. • Make sure the battery is properly installed and connected. • Replace the battery. Make sure the unit is connected to a non-switched electrical outlet.

  • Page 115: Troubleshooting Tips

    • Make sure the battery is properly charged for 12 hours. • Make sure the battery pack is installed correctly. • Did the handset beep when you pressed the Talk button? Did the display indica- tor turn on? The battery may need to be charged. Handset does not ring •...

  • Page 116: Auses Of Oor Eception

    Troubleshooting Tips General Product Care To keep your telephone in good working order, follow these guidelines: • Avoid putting the phone near heating appliances and devices that generate electrical noise (for example, motors or fluorescent lighting). • DO NOT expose to direct sunlight or moisture. •...

  • Page 117: Nterference Nformation

    Interference Information This device complies with Part 15 of the FCC Rules. Operation is subject to the fol- lowing two conditions: (1) This device may not cause harmful interference; and (2) This device must accept any interference received, including interference that may cause undesired operation.

  • Page 118: Nformation

    Service Information Service Information If trouble is experienced with this equipment, for repair or warranty information, please contact customer service at 1-800-511-3180. If the equipment is caus- ing harm to the telephone network, the telephone company may request that you disconnect the equipment until the problem is resolved.

  • Page 119: Warranty Information

    Limited Warranty What your warranty covers: • Defects in materials or workmanship. For how long after your purchase: • Two years from date of purchase. (The warranty period for rental units begins with the first rental or 45 days from date of shipment to the rental firm, whichever comes first.) What we will do: • Provide you with a new or, at our option, a refurbished unit. The exchange unit is under warranty for the remainder of the original product’s warranty period. How you get service: • Properly pack your unit. Include any cables, etc., which were originally provided with the product. We recommend using the original carton and packing materials. • ”Proof of purchase in the form of a bill of sale or receipted invoice which is evidence that the product is within the warranty period, must be presented to obtain warranty service.” For rental firms, proof of first rental is also required. Also print your name and address and a description of the defect. Send via standard UPS or its equivalent to: ATLINKS USA, Inc. c/o Thomson Inc. 11721 B Alameda Ave. Socorro, Texas 79927 • Pay any charges billed to you by the Exchange Center for service not covered by the warranty.

  • Page 120: Product Registration

    Warranty Information • Acts of nature, such as but not limited to lightning damage. Product Registration: • Please complete and mail the Product Registration Card packed with your unit. It will make it easier to contact you should it ever be necessary. The return of the card is not required for warranty coverage. Limitation of Warranty: • ThE WARRANTY STATED ABOvE IS ThE ONLY WARRANTY APPLICABLE TO ThIS PRODUCT. ALL OThER WARRANTIES, ExPRESS OR IMPLIED (INCLUDINg ALL IMPLIED WARRANTIES OF MERChANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE) ARE hEREBY DISCLAIMED. NO vERBAL OR WRITTEN INFORMATION gIvEN BY ATLINKS USA, INC., ITS AgENTS, OR EMPLOYEES ShALL CREATE A gUARANTY OR IN ANY WAY INCREASE ThE SCOPE OF ThIS WARRANTY. • REPAIR OR REPLACEMENT AS PROvIDED UNDER ThIS WARRANTY IS ThE ExCLUSIvE REMEDY OF ThE CONSUMER. ATLINKS USA, INC. ShALL NOT BE LIABLE FOR INCIDENTAL OR CONSEqUENTIAL DAMAgES RESULTINg FROM ThE USE OF ThIS PRODUCT OR ARISINg OUT OF ANY BREACh OF ANY ExPRESS OR IMPLIED WARRANTY ON ThIS PRODUCT. ThIS DISCLAIMER OF WARRANTIES AND LIMITED WARRANTY ARE gOvERNED BY ThE LAWS OF ThE STATE OF INDIANA. ExCEPT TO ThE ExTENT PROhIBITED BY APPLICABLE LAW, ANY IMPLIED WARRANTY OF MERChANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE ON ThIS PRODUCT IS LIMITED TO ThE APPLICABLE WARRANTY PERIOD SET FORTh ABOvE. How state law relates to this warranty: • Some states do not allow the exclusion nor limitation of incidental or consequential damages, or limitations on how long an implied warranty lasts so the above limitations or exclusions may not apply to you. • This warranty gives you specific legal rights, and you also may have other rights that vary from state to state. If you purchased your product outside the USA: • This warranty does not apply. Contact your dealer for warranty information.

  • Page 121: H Andset

    Wall Mount Template for Cordless Handset Wall Mounting Bracket Template for Cordless Handset...
  • Page 122 This page is intentionally blank...

  • Page 123: Ounting Racket Emplate For Ordless Ccessory Nformation Eplacement Arts )

    Accessory Information AC Power Adaptor (Base Unit) 5-2698 Replacement battery (NiMH for Base Unit) 5-2670 AC Power Adaptor DESCRIPTION (Cordless Handset) 5-2697 AC power adaptor (for Base Unit) AC power adaptor (for Cordless Handset) Belt clip (for Cordless Handset) Replacement battery (NiMH for Base Unit) Base Replacement battery (NiMH for Cordless Handset) To place order, have your Visa, MasterCard, or Discover Card ready and call...
  • Page 124 Visit the RCA web site at www.rca.com Please do not send any products to the Indianapolis address listed in this manual or on the carton. This will only add delays in service for your product. Thomson Inc. 101 West 10rd Street Indianapolis, IN 0 ©00 Thomson Inc. Trademark(s)® Registered Marca(s) Registrada(s) Model 0 0-0...

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