Troubleshooting - Denon AVR-1312 Owner's Manual

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Troubleshooting

If a problem should arise, first check the following:
1. Are the connections correct?
2. Is the set being operated as described in the owner's manual?
3. Are the other devices operating properly?
If this unit does not operate properly, check the items listed in the table below. Should the problem persist,
there may be a malfunction.
In this case, disconnect the power immediately and contact your store of purchase.
GGeneralH
Symptom
Power does not turn
• Check whether the power plug is correctly inserted into the power
on.
outlet.
• The protection circuit is active. Disconnect the power plug from
the electric outlet, wait 5 to 10 seconds and then insert it back
into the outlet.
Display is off.
• Set "Display" on the menu to something other than "OFF".
The power indicator
• The temperature inside the unit has risen. Please turn off power
is blinking red.
once, and re-apply the power after the temperature has fallen
sufficiently.
• Please re-install this unit in a place having good ventilation.
• Please use speakers which have the specified impedance.
• The speaker cable has shorted (is touching). Firmly twist the core
wire in the speaker cable, and then re-connect it to the speaker
terminal.
After turning on the
• This unit amplifier circuit has failed. Turn off the power and please
power, the power
contact the DENON service adviser.
indicator is blinking
red.
Set does not operate
• Reset the microprocessor.
properly.
Cause/Solution
GHDMIH
Symptom
No audio is
• Check the connection of the HDMI connectors.
output with HDMI
• When outputting HDMI audio from the speakers, set "HDMI
connection.
Audio Out" on the menu to "Amp".
• When outputting HDMI audio from a TV, set "HDMI Audio Out"
on the menu to "TV".
No video is
• Check the connection of the HDMI connectors.
output with HDMI
• Set the input source to match the connected HDMI connector.
Page
connection.
• Check whether the TV is compatible with copyright protection
C 4
(HDCP). If connected to a device not compatible with HDCP, video
will not be output correctly.
57
GVideoH
Symptom
37
No picture appears.
• Check the TV connection.
• Set the TV input correctly.
C
3,
26
C 3
60
58
Cause/Solution
Cause/Solution
Page
5
37
37
5
5,
11
5
Page
C 4
C 4

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