Brother MFC-J6520DW Basic User's Manual page 125

Error Message
Unable to Clean XX
Unable to Initialize XX
Unable to Print XX
Unable to Scan XX
Unusable Device
Disconnect device from
front connector & turn
machine off & then on
Unusable Device
Please disconnect
USB device.
Wrong Ink Color
Cause
The machine has a mechanical
problem.
—OR—
A foreign object, such as a paper clip
or a piece of ripped paper, is in the
machine.
The machine has a mechanical
problem.
A broken device has been connected
to the USB direct interface.
A USB device or USB Flash drive that
is not supported is connected to the
USB direct interface.
For more information, visit us at
http://solutions.brother.com/.
An ink cartridge has been installed in
the wrong position.
Troubleshooting
Action
Open the scanner cover and remove
any foreign objects and paper scraps
from inside the machine. If the error
message continues, disconnect the
machine from the power for several
minutes and then reconnect it.
For more information, see Additional
paper jam clear operations
on page 120.
(The machine can be turned off for
approximately 24 hours without losing
faxes stored in the memory. See
Transferring your faxes or Fax
Journal report on page 113.)
Disconnect the machine from the
power for several minutes, and then
reconnect it.
The machine can be turned off for
approximately 24 hours without losing
faxes stored in the memory. (See
Transferring your faxes or Fax
Journal report on page 113.)
Unplug the device from the USB
direct interface, then press
turn the machine off and then on
again.
Unplug the device from the USB
direct interface, then press
turn the machine off and then on
again.
Check which ink cartridges are not
matched by color to their ink cartridge
positions and move them to their
correct positions.
to
to
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