Brother MFC-J6510DW User Manual
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Brother MFC-J6510DW User Manual

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Safety and Legal
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Summary of Contents for Brother MFC-J6510DW

  • Page 1 ® User s Guide User s Guide ’ ’ Safety and Legal Basic User’s Guide Advanced User’s Guide...
  • Page 2 Safety and Legal MFC-J6510DW/J6710DW/J6910DW Brother Industries, Ltd. 15-1, Naeshiro-cho, Mizuho-ku, Nagoya 467-8561, Japan Please read this booklet before attempting to operate the machine, or before attempting any maintenance. Failure to follow these instructions may result in an increased risk of fire, electrical shock, burns or suffocation.

  • Page 3: Compilation And Publication Notice

    Compilation and Publication Notice Under the supervision of Brother Industries, Ltd. this manual has been compiled and published, covering the latest product descriptions and specifications. The contents of this manual and the specifications of this product are subject to change without notice.
  • Page 4 Choose a safe location for your machine Put your machine on a flat, stable surface that is free of vibration and shocks, such as a desk. Put the machine near a telephone socket and a standard grounded electrical socket. Choose a dry, well ventilated location where the temperature remains between 10 C and 35 C.

  • Page 5: General Precautions

    • DO NOT place your machine next to sources of interference, such as speakers or the base units of non Brother cordless telephones. Doing so may interfere with the operation of the machine's electronic components.
  • Page 6 CAUTION Wait until pages have exited the machine before picking them up. Doing this may cause injury to your fingers by trapping them in a roller. Some areas of the machine can cause injury if covers (shaded) are closed with force. Take care when placing your hand in the areas shown in the illustrations.
  • Page 7 Only carry the machine by placing your hands under the entire machine. (MFC-J6510DW) (MFC-J6710DW and MFC-J6910DW) To prevent injuries when moving or lifting this machine, make sure to use at least two people.
  • Page 8 Connecting the machine safely WARNING DO NOT handle the plug with wet hands. Doing this might cause an electrical shock. Always make sure the plug is fully inserted. This machine should be connected to an adjacent grounded AC power source within the range indicated on the rating label.

  • Page 9: Servicing The Machine

    Brother dealer or Brother Customer Service. WARNING If the machine has been dropped or the casing has been damaged, unplug this machine from the power socket and call your Brother dealer or Brother Customer Service. Doing this might cause an electrical shock. CAUTION If the machine becomes unusually hot, releases smoke, generates any strong smells, or if you accidentally spill any liquid on it, immediately unplug the machine from the electrical socket.
  • Page 10 Product Warranty & Liability Brother shall not be liable for any loss or damage that may arise from the use of the information contained herein (including, without limitation, any direct, special or consequential damages). Nothing contained herein shall affect any existing product warranty, or be construed as granting any additional product warranty.

  • Page 11: Lan Connection

    Declaration of Conformity (Europe only) We, Brother Industries, Ltd. 15-1, Naeshiro-cho, Mizuho-ku, Nagoya 467-8561 Japan declare that this product is in compliance with the essential requirements of Directives 1999/5/EC and 2009/125/EC. The Declaration of Conformity (DoC) is on our Website.
  • Page 12 The purpose of the International ENERGY STAR Program is to promote the development and popularization of energy-efficient office equipment. ® As an ENERGY STAR Partner, Brother Industries, Ltd. has determined that this product meets ® the ENERGY STAR specifications for energy efficiency.
  • Page 13 Each company whose software title is mentioned in this manual has a Software License Agreement specific to its proprietary programs. Any trade names and product names of companies appearing on Brother products, related documents and any other materials are all trademarks or registered trademarks of those...

  • Page 14: Open Source Licensing Remarks

    Open Source Licensing Remarks This product includes open-source software. Please see Open Source Licensing Remarks and Copyright information on the supplied CD-ROM. ® (For Windows ) “X:\License.txt” (where X is your drive letter). (For Macintosh) Double-click the CD-ROM icon on your desktop. Then double-click the Utilities icon.
  • Page 16 BASIC USER’S GUIDE MFC-J6910DW Version 0 UK/IRE/GEN...
  • Page 17 The serial number is on the back of the unit. Retain this User's Guide with your sales receipt as a permanent record of your purchase, in the event of theft, fire or warranty service. Register your product on-line at http://www.brother.com/registration/ © 2010 Brother Industries, Ltd.
  • Page 18 CD-ROM Software User's Guide Follow these instructions for Printing, Scanning, PDF file / Network Scanning, PhotoCapture Center™, Documentation Remote Setup, PC-Fax, and using the Brother CD-ROM ControlCenter utility. Network Glossary This Guide provides basic information about PDF file / advanced network features of Brother...

  • Page 19: Table Of Contents

    Accessing the Advanced User’s Guide, Software User’s Guide, Network User’s Guide, and Network Glossary ...........1 Viewing Documentation...................1 ® Accessing Brother Support (Windows ) ..............3 Accessing Brother Support (Macintosh) ..............3 Control panel overview ..................4 LCD screen indications..................6 Basic Operations .....................7 Volume Settings.....................8 Ring Volume ....................8 Beeper Volume....................8...
  • Page 20 Sending a fax How to send a fax ....................31 Stop faxing..................... 33 Setting scanner glass size for faxing ............. 33 Colour fax transmission .................33 Cancelling a fax in progress ................33 How to preview an outgoing fax ..............33 Transmission Verification Report..............34 Receiving a fax Receive Modes ....................35 Choose the Receive Mode ..................
  • Page 21 Dialling and storing numbers How to dial ......................49 Manual dialling....................49 One Touch Dialling ..................49 Speed Dialling ....................49 Fax Redial .....................50 Additional Dialling Operations................50 Outgoing Call history ..................50 Caller ID history .....................51 Storing numbers ....................52 Storing a pause .....................52 Storing One Touch Dial numbers ..............52 Storing Speed Dial numbers................53 Changing One Touch or Speed Dial names or numbers.......54 Making copies...
  • Page 22 Routine maintenance Replacing the ink cartridges ................66 Cleaning and checking the machine..............68 Cleaning the scanner glass ................68 Cleaning the print head .................69 Checking the print quality ................70 Checking the print alignment ................. 71 Troubleshooting Error and Maintenance messages............... 72 Error animations display ................
  • Page 23 Table of Contents (ADVANCED USER’S GUIDE) The Advanced User's Guide explains the following features and operations. You can view the Advanced User's Guide on the Documentation CD-ROM. General setup Printing photos from a memory card or USB Flash Memory storage memory drive Automatic Daylight Saving Time Sleep Mode...

  • Page 24: General Information

    Thank you for buying a Brother machine! Electrical Hazard icons alert you to Reading the documentation will help you possible electrical shock.
  • Page 25 Presto! PageManager User’s Guide (Macintosh users) Note Presto! PageManager must be downloaded and installed before use. See Accessing Brother Support (Macintosh) on page 3 for further instructions.  The complete Presto! PageManager User’s Guide can be viewed from the Help...

  • Page 26: Accessing Brother Support (Windows ® )

    Web support (Brother Solutions such as Web support (Brother Solutions Center) on the Installation CD-ROM. Center) on the Installation CD-ROM. Click Brother Support on the top menu. Double-click the Brother Support icon.   The following screen will appear: The following screen will appear: ...

  • Page 27: Control Panel Overview

    Chapter 1 Control panel overview 1 Fax and Copy keys: 3 Dial Pad  Duplex Use these keys to dial telephone and fax numbers and as a keyboard for entering Press this key to copy, scan or fax both information into the machine. sides of the paper.
  • Page 28 General information 5 Start keys: 8 One Touch keys These 8 keys give you instant access to 16  Mono Start previously stored numbers. Lets you start sending faxes or making Shift copies in monochrome. Also lets you start a To access One Touch numbers 9 to 16, hold scanning operation (in colour or mono down Shift as you press the One Touch key.

  • Page 29: Lcd Screen Indications

    Chapter 1 LCD screen indications 8 Wireless Status A four level indicator shows the current wireless signal strength if you are using a The LCD shows the current machine status wireless connection. when the machine is idle. 9 Call History Lets you view a list of outgoing calls and the caller ID history.

  • Page 30: Basic Operations

    General information Basic Operations Note Press to go back to the previous To operate the Touchscreen use your finger level. to press the MENU or option button directly on the LCD screen. To display and access all the Press Stop/Exit. screen menus or options in a setting, press d c or a b to scroll through them.

  • Page 31: Volume Settings

    Chapter 1 Volume Settings Beeper Volume When the beeper is on, the machine will beep Ring Volume when you press a key, make a mistake, or after you send or receive a fax. You can choose a range of ring volume You can choose a range of beeper volume levels, from High to Off.

  • Page 32: Speaker Volume

    General information LCD display Speaker Volume You can choose a range of speaker volume Setting the backlight levels, from High to Off. brightness Press MENU. If you are having difficulty reading the LCD, Press a or b to display try changing the brightness setting. General Setup.

  • Page 33: Loading Paper

    Loading paper Loading paper and Note other print media • When you are using A3, Legal or Ledger size paper, press the universal guide release button (1) as you slide out the Note front of the paper tray. Make sure that when using Legal or A3 or Ledger size For Tray #2, see Loading paper in paper paper, the triangular mark on the output...
  • Page 34 Loading paper Open the output paper tray cover (1). Fan the stack of paper well to avoid paper jams and misfeeds. Note Always make sure that the paper is not curled. With both hands, gently press and slide the paper length guide (1) and then the Gently put the paper into the paper tray paper side guides (2) to fit the paper print side down and top edge in first.
  • Page 35 Chapter 2 Close the output paper tray cover. Note Check that the paper is flat in the tray When you put Photo L size into the paper and below the maximum paper tray, you need to release the hinges on mark (1).

  • Page 36: Loading Paper In Paper Tray #2

    Loading paper Loading paper in paper While holding the paper tray in place, pull out the paper support (1) until it tray #2 clicks and unfold the paper support flap (2). Note You can only use plain paper sizes A4, A3, Ledger, Letter or Legal in Tray #2.
  • Page 37 Chapter 2 Open the paper tray cover (1). Fan the stack of paper well to avoid paper jams and misfeeds. Note Always make sure that the paper is not curled. Gently put the paper into the paper tray print side down and top edge in first. Check that the paper is flat in the tray and below the maximum paper mark (1).
  • Page 38 Loading paper Pull tray #1 out of the machine. Note Press the universal guide release Be careful that you do not push the paper button (1) as you slide out the front of in too far; it may lift at the back of the tray the paper tray.
  • Page 39 Chapter 2 Close the output paper tray cover and Note slowly push the paper tray into the If you are finished using A3, Ledger or machine. Legal size paper and want to use a smaller paper size, take the paper out of the tray.

  • Page 40: Loading Paper In The Manual Feed Slot

    Loading paper Loading paper in the manual Slide the manual feed slot paper guides to fit the paper width that you are going feed slot to use. You can load special print media one at a time into this slot. Use the manual feed slot to print or copy on envelopes, labels or thicker paper.
  • Page 41 Chapter 2 Using both hands gently adjust the Note manual feed slot paper guides to fit the When loading an envelope, or a sheet of paper. thick paper, push the envelope into the manual feed slot until you feel it grab the envelope.

  • Page 42: Loading Envelopes And Postcards

    Loading paper Loading envelopes and Loading envelopes and postcards postcards Before loading, press the corners and sides of envelopes or postcards to make them as flat as possible. About envelopes IMPORTANT  Use envelopes that weigh between 80 to 95 g/m If envelopes or postcards are “double- feeding”, put one envelope or postcard in ...
  • Page 43 Chapter 2 Put envelopes or postcards in the paper If you have problems when printing on tray with the address side down and the envelopes, try the following suggestions: leading edge (top of the envelopes) in Open the envelope flap. first.

  • Page 44: Printable Area

    Loading paper Printable area The printable area depends on the settings in the application you are using. The figures below show the unprintable areas on cut sheet paper and envelopes. The machine can print in the shaded areas of cut sheet paper when the Borderless print feature is available and turned on. ®...

  • Page 45: Paper Settings

    Ledger.  If you chose the paper type of Press Tray#1, Tray#2 or Tray#1, press Plain Paper, Auto Select. Inkjet Paper, Brother BP71, Brother BP61, Other Glossy Press Stop/Exit. or Transparency. Note If you chose Tray#2, press A4, A3, ...

  • Page 46: Tray Use In Fax Mode

    Loading paper Tray use in Fax mode Secure Paper Feed mode for A3 size Short Grain Paper You can change the default tray the machine will use for printing received faxes. If your prints have horizontal lines when using A3 paper, your paper may be long grain Auto Select will allow your machine to paper.

  • Page 47: Acceptable Paper And Other Print Media

    To get the best print quality, we suggest using Brother paper. (See the table below.) The print quality can be affected by the type If Brother paper is not available in your of paper you use in the machine. country, we recommend testing various To get the best print quality for the settings papers before purchasing large quantities.

  • Page 48: Handling And Using Print Media

    Loading paper Handling and using print Labels media Labels should be arranged so that they cover the entire length and width of the sheet. Using labels with spaces may result in labels  Store paper in its original packaging, and peeling off and causing serious jams or print keep it sealed.

  • Page 49: Choosing The Right Print Media

    Chapter 2 Choosing the right print media Paper type and size for each operation Paper Type Paper Size Usage Copy Photo Printer Capture  420 mm (11.7  16.5 in.) Cut Sheet  297 mm (8.3  11.7 in.)  431.8 mm (11 ...

  • Page 50: Paper Capacity Of The Paper Trays

    Up to 120 g/m Postcard 1 Up to 0.25 mm Up to 200 g/m Postcard 2 Envelopes Up to 0.52 mm 75 to 95 g/m Transparencies – – Labels – – BP71 (260 g/m ) paper is especially designed for Brother inkjet machines.

  • Page 51: Loading Documents

    Loading documents How to load Unfold the ADF Document Support (1) and the ADF Document Output Support documents Flap (2). You can send a fax, make copies, and scan from the ADF (automatic document feeder) and from the scanner glass. Using the ADF The ADF can hold up to 35 pages and feeds each sheet individually.

  • Page 52: Using The Scanner Glass

    Loading documents Using the scanner glass How to load documents Note You can use the scanner glass to fax, copy or scan pages of a book or one page at a time. To use the scanner glass, the ADF must be empty.

  • Page 53: Unscannable Area

    Chapter 3 Unscannable area The scannable area depends on the settings in the application you are using. The figures below show unscannable areas. Usage Document Top (1) Left (3) Size Bottom (2) Right (4) 3 mm 4.5 mm 3 mm Ledger 3.7 mm Letter...

  • Page 54: Sending A Fax

    Sending a fax How to send a fax Do one of the following to load your document: Place the document face up in the  The following steps show how to send a fax. ADF. (See Using the ADF on page 28.) When you want to send a fax, or change fax send or receive settings, press the ...
  • Page 55 Chapter 4 You can change the following fax Enter the fax number. sending settings. Press FAX and then Using the dial pad press d or c to scroll through the fax Using the Phone Book settings. When the setting you want is displayed, press it and choose your ...

  • Page 56: Stop Faxing

    Sending a fax Stop faxing How to preview an outgoing To stop faxing, press Stop/Exit. You can preview a fax message before you Setting scanner glass size for send it. You must set the Real Time Transmission and Polling RX to Off before faxing you use this feature.

  • Page 57: Transmission Verification Report

    Chapter 4 Press Mono Start. Press MENU. Press a or b to display Fax. Note The fax message in the memory will be Press Fax. sent and then erased when you press Mono Start. Press a or b to display Report Setting.

  • Page 58: Receiving A Fax

    Receiving a fax Receive Modes You must choose a receive mode depending on the external devices and telephone services you have on your line. Choose the Receive Mode By default, your machine will automatically receive any faxes that are sent to it. The diagram below will help you choose the correct mode.

  • Page 59: Using Receive Modes

    Chapter 5 Using Receive Modes External TAD External TAD mode lets an external Some receive modes answer automatically answering device manage your incoming (Fax Only and Fax/Tel). You may want to calls. Incoming calls will be dealt with in one change the ring delay before using these of the following ways: modes.

  • Page 60: Receive Mode Settings

    Receiving a fax Receive Mode settings F/T Ring Time (Fax/Tel mode only) Ring Delay When somebody calls your machine, you and your caller will hear the normal telephone ring The Ring Delay sets the number of times the sound. The number of rings is set by the ring machine rings before it answers in Fax Only delay setting.

  • Page 61: Fax Detect

    Chapter 5 Fax Preview Fax Detect (Monochrome only) If Fax Detect is On: How to preview a received fax The machine receives a fax call automatically, even if you answer the call. When you see Receiving on the LCD or You can view received faxes on the LCD by when you hear “chirps”...
  • Page 62 Receiving a fax Using Fax Preview When the fax is displayed, the buttons will appear on the LCD and perform the When you receive a fax, you will see the pop- operations shown below. up message on the LCD. (For example: New Fax(es): 02) Button Description...

  • Page 63: Turning Off Fax Preview

    Chapter 5 Turning off Fax Preview How to print a fax Press Fax Preview. Press Fax Preview. Press the fax you want to view. Press More. Press (Print). Press Turn Off Fax Preview. If the fax is multiple pages, go to ...

  • Page 64: Telephone And External Devices

    Telephone and external devices Voice operations Caller ID (U.K. and Ireland only) Tone or Pulse The Caller ID feature lets you use the Caller ID subscriber service offered by many local If you have a Pulse dialling service, but need telephone companies.

  • Page 65: Telephone Services

    Chapter 6 Telephone services Setting the Caller ID to On If you have Caller ID on your line, then this function should be set to On to display the Your machine supports the Caller ID caller's telephone number on the LCD as the subscriber telephone service that some telephone rings.
  • Page 66 Telephone and external devices Press On or Always. Note You can program a press of the R button Note as part of a number stored in a One Touch If you choose On, the machine dials a dial or Speed Dial location. When prefix number before the fax number you programming the One Touch dial or dial only when Tel/R is pressed.

  • Page 67: Connecting An External Tad (Telephone Answering Device)

    Chapter 6 Connecting an external IMPORTANT TAD (telephone DO NOT connect a TAD elsewhere on the same telephone line. answering device) You may choose to connect an external Connections settings answering device. However, when you have an external TAD on the same telephone line as the machine, the TAD answers all calls The external TAD must be connected as and the machine “listens”...

  • Page 68: Multi-Line Connections (Pbx)

    Telephone and external devices External and extension Multi-line connections (PBX) telephones We suggest you ask the company who installed your PBX to connect your machine. If you have a multi line system we suggest Connecting an external or you ask the installer to connect the unit to the extension telephone last line on the system.

  • Page 69: Operation From External And Extension Telephones

    Chapter 6 Operation from external and Using extension telephones extension telephones (U.K. only) If you answer a fax call on an extension or an Your premises may already be wired with external telephone, you can make your parallel extension telephones, or you may machine take the call by using the Remote plan to add extension telephones to your line, Activation Code.

  • Page 70: Using A Cordless External Telephone

    Telephone and external devices Using a cordless external Inadvisable connection of extension sockets (Fig. 1.) telephone Once the base unit of the cordless telephone has been connected to the same telephone line as the machine (see External and extension telephones on page 45), it is easier to answer calls during the Ring Delay if you carry the cordless handset around with you.
  • Page 71 Chapter 6 Changing the remote codes Note If you want to use Remote Activation, you • If you are always disconnected when have to turn on the remote codes. The preset accessing your external TAD remotely, try Remote Activation Code is l 5 1. The preset changing the Remote Activation Code and Remote Deactivation Code is # 5 1.

  • Page 72: Dialling And Storing Numbers

    Dialling and storing numbers How to dial Speed Dialling Manual dialling Press (Phone Book). You can also choose Phone Book by Press all of the digits of the fax or telephone pressing (FAX). number. Press the two-digit number you want to call.

  • Page 73: Fax Redial

    Chapter 7 Additional Dialling Fax Redial Operations If you are sending a fax manually and the line is busy, press Redial/Pause, and then press Mono Start or Colour Start to try again. If Outgoing Call history you want to make a second call to a number you recently dialled, you can press The last 30 numbers you sent a fax to will be Redial/Pause and choose one of the last...

  • Page 74: Caller Id History

    Dialling and storing numbers Caller ID history Note You can print the Caller ID list. This feature requires the Caller ID subscriber (See How to print a report in chapter 6 of service offered by many local telephone the Advanced User’s Guide.) companies.

  • Page 75: Storing Numbers

    Chapter 7 Storing numbers Do one of the following:  Enter the name (up to 16 characters) using the buttons on the LCD. You can set up your machine to do the following types of easy dialling: One Touch, Press OK. Speed Dial and Groups for broadcasting (To help you enter letters, see faxes.

  • Page 76: Storing Speed Dial Numbers

    Dialling and storing numbers Storing Speed Dial numbers To choose where the number will be stored, do one of the following: Names and numbers can be stored as  To accept the displayed next two-digit Speed Dial locations. You can store available Speed Dial location, up to 100 different Speed Dial locations.

  • Page 77: Changing One Touch Or Speed Dial Names Or Numbers

    Chapter 7 Changing One Touch or Do one of the following: Speed Dial names or numbers  If you want to change the name, press Name:. Enter the new name (up to You can change a One Touch or Speed Dial 16 characters) using the buttons on name or number that has already been the LCD.

  • Page 78: Making Copies

    Making copies How to copy Do one of the following to load your document: Place the document face up in the  The following steps show the basic copy ADF. operation. For details about each option, see the Advanced User’s Guide. (See Using the ADF on page 28.) Place the document face down on ...

  • Page 79: Copy Settings

    Press d or c to display Paper Type. (Advanced User’s Guide) Press Paper Type. For details about changing the following copy Press Plain Paper, Inkjet Paper, settings, see chapter 7: Brother BP71, Brother BP61,  Quality Other Glossy or Transparency.  Enlarge/Reduce If you do not want to change additional ...
  • Page 80 Making copies Tray Select You can change the tray temporarily for the next copy. To change the default tray setting see Tray use in Copy mode on page 22. Press (COPY). Load your document. Enter the number of copies you want. Press d or c to display Tray Select.

  • Page 81: Printing Photos From A Memory Card Or Usb Flash Memory Drive

    Remote Setup & PhotoCapture Center Macintosh in the Software User’s Guide.) Using a memory card or USB Flash memory drive Your Brother machine has media drives (slots) for use with the following popular digital camera media: Memory Stick™, Memory Stick PRO™, Memory Stick Duo™, Memory Stick PRO Duo™, SD, SDHC,...

  • Page 82: Getting Started

    Printing photos from a memory card or USB Flash memory drive Getting started Firmly put a memory card or USB Flash memory drive into the correct slot. 1 USB Flash memory drive IMPORTANT The USB direct interface supports only a USB Flash memory drive, a PictBridge compatible camera, or a digital camera that uses the USB mass storage standard.
  • Page 83 Chapter 9 IMPORTANT DO NOT insert a Memory Stick Duo™ into the lower SD slot, this may cause damage to the machine. PHOTO CAPTURE key indications:  PHOTO CAPTURE light is on, the memory card or USB Flash memory drive is correctly inserted.

  • Page 84: Print Images

    Printing photos from a memory card or USB Flash memory drive Print Images After you have chosen all the photos, press OK. You now have the following options: View Photos  To add the Auto Correct effect to your chosen photos, press You can preview your photos on the LCD before you print them.

  • Page 85: Photocapture Center™ Print Settings

    Chapter 9 PhotoCapture Center™ How to scan to a print settings memory card or USB Flash memory drive You can change the print settings temporarily. You can scan monochrome and colour The machine returns to its default settings documents onto a memory card or USB Flash after 3 minutes, or if the Mode Timer returns memory drive.
  • Page 86 Printing photos from a memory card or USB Flash memory drive Do one of the following: Do one of the following:  If you want to scan a 2-sided  To change the quality, press d or c to document, load your document in the display Quality.

  • Page 87: How To Print From A Computer

    (See Printing for Windows or Printing and Faxing for Macintosh in the Software User’s Guide for details about the print settings.) Install the Brother printer driver on the Installation CD-ROM. (See the Quick Setup Guide.) From your application, choose the Print command.

  • Page 88: How To Scan To A Computer

    28.) and installed before use. See Accessing  Use the ADF to scan multiple pages Brother Support (Macintosh) on page 3 for of documents or 2-sided documents. further instructions. It feeds each sheet automatically. (For network users) Choose the computer you want to send ...

  • Page 89: A Routine Maintenance

    Brother Original ink cartridges. Brother cannot guarantee this optimum performance and reliability if ink or ink cartridges of other specifications are used.
  • Page 90 Routine maintenance Turn the green release lever on the Gently push the back of the ink cartridge orange protective packing (1) clockwise marked “PUSH” until it clicks, and then until it clicks to release the vacuum seal. close the ink cartridge cover. Then remove the orange protective packing as shown.

  • Page 91: Cleaning And Checking The Machine

    Cleaning and checking IMPORTANT the machine • DO NOT take out ink cartridges if you do not need to replace them. If you do so, it may reduce the ink quantity and the Cleaning the scanner glass machine will not know the quantity of ink left in the cartridge.

  • Page 92: Cleaning The Print Head

    Note If you clean the print head at least five times and the print has not improved, try installing a new Brother Original Innobella™ ink cartridge for each problem colour. Try cleaning the print head again up to five more times. If the print has not improved call your Brother dealer.

  • Page 93: Checking The Print Quality

    Press Colour Start. new ink cartridge. If ink is still missing, The machine begins printing the Print call your Brother dealer. Quality Check Sheet. IMPORTANT Check the quality of the four colour blocks on the sheet.

  • Page 94: Checking The Print Alignment

    Routine maintenance Checking the print alignment You may need to adjust the print alignment after transporting the machine, if your printed text becomes blurred or images become faded. Press Press Test Print. Press Alignment. Press Mono Start or Colour Start. The machine starts printing the Alignment Check Sheet.

  • Page 95: Troubleshooting

    You can correct most errors and routine maintenance by yourself. If you need more help, the Brother Solutions Center offers the latest FAQs and troubleshooting tips. Visit us at http://solutions.brother.com/. Error Message...
  • Page 96 Cannot Detect quickly and the machine did not detect re-install it slowly until it clicks. If you are using non Brother Original Replace the cartridge with a Brother ink the machine may not detect the ink Original ink cartridge. If the error cartridge.
  • Page 97 The size of your photo is too small to Choose a larger image. Image Too Small. trim. Internal servicing required. Call Brother Customer Service / your Ink Absorber Full This problem may be caused by the Brother dealer. use of cartridges other than Brother...
  • Page 98 Troubleshooting Error Message Cause Action The memory card or USB Flash Put the correct memory card or USB No File memory drive in the media drive does Flash memory drive into the slot again. not contain a .JPG file. An ink cartridge is not installed Take out the new ink cartridge and re- No Ink Cartridge correctly.
  • Page 99 Error Message Cause Action The fax memory is full. Do one of the following: Out of Fax Memory  Clear the data in the memory. To gain extra memory, you can turn off Memory Receive. (See Turning off Memory Receive operations in chapter 4 of the Advanced User’s Guide.) ...
  • Page 100 Please Disconnect connected to the USB direct interface. then on again. USB Device. For more information, visit us at http://solutions.brother.com/. A colour ink cartridge has been Check which ink cartridges are not Wrong Ink Color installed in the Black ink cartridge matched by colour to their ink position.
  • Page 101 Error Message Cause Action The Paper Size setting does not 1 Check that the paper size you Wrong Paper Size match the size of paper in the tray. Or, choose matches the size of paper you did not set the paper guides in the in the tray.

  • Page 102: Error Animations Display

    Troubleshooting Error animations display Do one of the following:  If the LCD shows No Data, there Error animations display step-by-step are no faxes left in the machine's instructions when paper gets jammed. You memory. can read the steps at your own pace by Press Stop/Exit.

  • Page 103: Document Jam

    Document jam Transferring the Fax Journal report to another fax machine Documents can jam in the ADF unit if they are If you have not set up your Station ID, you not inserted or fed correctly, or if they are too cannot enter fax transfer mode.

  • Page 104: Printer Jam Or Paper Jam

    Troubleshooting Document is jammed inside the ADF Close the document cover. unit Press Stop/Exit. Take out any paper from the ADF that is not jammed. Printer jam or paper jam Lift the document cover. Take out the jammed paper depending on where it is jammed in the machine.
  • Page 105 Paper is jammed at the back of the Lift the Jam Clear flap, and remove the jammed paper. machine If the LCD shows Paper Jam [Rear], follow these steps: Unplug the machine from the electrical socket. Note Make sure you remove paper from the manual feed slot, and then close it.
  • Page 106 Troubleshooting Close the Jam Clear Cover. Make sure Pull paper tray #1 (1) and then the cover is closed correctly. tray #2 (2) completely out of the machine. Re-connect the power cord. Paper is jammed at the front and back of the machine If the LCD shows Paper Jam [Front,Rear], follow these...
  • Page 107 Lift the flap, and remove the jammed Pull the jammed paper out of the paper. machine. (With trays removed, go to step e.) Close the Jam Clear Cover. Make sure the cover is closed correctly. Open the Jam Clear Cover (1) at the back of the machine.
  • Page 108 Troubleshooting Put paper tray #1 (1) and then IMPORTANT tray #2 (2) firmly back in the machine. • If the paper is jammed under the print head, unplug the machine from the power source, and then move the print head to take out the paper.
  • Page 109 Unplug the machine from the electrical CAUTION socket. Be careful not to trap your fingers under the Gently close the scanner cover using scanner cover. the finger holds on each side. Always use the finger holds provided on each side of the scanner cover when opening and closing it.
  • Page 110 Troubleshooting Put only one sheet of A4 or letter sized thick paper such as glossy paper in a Landscape position in the manual feed slot. Push it into the manual feed slot. Note • We recommend you use glossy paper. •...

  • Page 111: Troubleshooting

    If you think there is a problem with your machine, check the chart below and follow the troubleshooting tips. Most problems can be easily resolved by yourself. If you need additional help, the Brother Solutions Center offers the latest FAQs and troubleshooting tips.
  • Page 112 Enhancement will not work. Use at least 24 bit colour data with the Colour Enhancement feature. Photo paper does not feed When you print on Brother Photo paper, load one extra sheet of the same photo correctly. paper in the paper tray. An extra sheet has been included in the paper package for this purpose.

  • Page 113: Printing Received Faxes

    Printing (continued) Difficulty Suggestions Machine feeds multiple pages. Make sure the paper is loaded correctly in the paper tray. (See Loading paper and other print media on page 10.) Load only one size of paper and one type of paper in the paper tray at any one time.

  • Page 114: Receiving Faxes

    Troubleshooting Telephone Line or Connections Difficulty Suggestions Make sure the machine is plugged in and turned on. Dialling does not work. (No dial tone) Check the line cord connections. Change the Tone/Pulse setting. (See the Quick Setup Guide.) Lift the external telephone’s handset and listen for a dial tone. If there is no dial tone, ask your telephone company to check the line and/or socket.

  • Page 115: Handling Incoming Calls

    For example: If you subscribe to Call Waiting or some other custom service and its signal comes through the line while your machine is sending or receiving a fax, the signal can temporarily interrupt or disrupt the faxes. Brother's ECM (Error Correction Mode) feature should help overcome this problem. This condition is related to the telephone system industry and is common to all devices that send and receive information on a single, shared line with custom features.

  • Page 116: Scanning Difficulties

    Scanning Difficulties Difficulty Suggestions TWAIN or WIA errors appear when Make sure the Brother TWAIN or WIA driver is chosen as the primary source in your scanning application. For example, in PaperPort™12SE with OCR, click File, ® starting to scan. (Windows Scan or Get Photo and click Select to choose the Brother TWAIN/WIA driver.

  • Page 117: Photocapture Center™ Difficulties

    PhotoCapture Center™ Difficulties Difficulty Suggestions Removable Disk does not work ® Have you installed the Windows 2000 update? If not, do the following: correctly. 1) Unplug the USB cable. ® 2) Install the Windows 2000 update using one of the following methods. ...

  • Page 118: Touchscreen Difficulties

    It is necessary to set the third-party Security/Firewall Software to allow PC-FAX Rx. To add port 54926 for Network PC-FAX Rx, enter the information below: In Name: Enter any description, for example Brother PC-FAX Rx. In Port number: Enter 54926.

  • Page 119: Dial Tone Detection

    Unless interference is a recurring problem on your telephone line, you may prefer to use it only when needed. To improve compatibility with most VoIP services, Brother recommends changing the compatibility setting to Basic(for VoIP).  Normal sets the modem speed at 14,400 bps.

  • Page 120: Machine Information

    Machine Information 3 All Settings You can restore all settings to their factory defaults. Checking the serial number Brother strongly recommends you use this operation when you dispose of the You can see the machine’s serial number on machine. the LCD.

  • Page 121: C Menu And Features

    Menu and features On-screen programming Your machine is designed to be easy to operate with LCD on-screen programming using the menu buttons on the Touchscreen. User-friendly programming helps you take full advantage of all the menu selections your machine has to offer. Since your programming is done on the LCD, we have created step-by-step on-screen instructions to help you program your...

  • Page 122: Menu Table

    Legal Ledger Paper Type Sets the type of paper in the paper tray #1. (Options) Plain Paper* Inkjet Paper Brother BP71 Brother BP61 Other Glossy Transparency Paper Size Sets the size of paper in Tray#2 the paper tray #2. (Options)
  • Page 123 Level1 Level2 Level3 Options Descriptions Page Choose the tray that will General Setup Tray Setting Tray Use:Copy Tray#1 be used for Copy mode. (Continued) (Continued) Tray#2 Auto Select* Choose the tray that will Tray Use:Fax Tray#1 be used for Fax mode. Tray#2 Auto Select* Adjusts the ring volume.
  • Page 124 Menu and features Level1 Level2 Level3 Options Descriptions Page — You can restrict selected General Setup Function Lock Set Password machine operation for up — Lock OffiOn (Continued) to 10 restricted users and — Setup User all other non-authorized Public users. Sets the number of rings Setup Receive Ring Delay...
  • Page 125 Level1 Level2 Level3 Options Descriptions Page You can set the machine Setup Receive Memory Receive Off* to either forward fax (Continued) (Continued) Fax Forward messages, store incoming faxes in the memory (so Fax Storage you can retrieve them PC Fax Receive while you are away from your machine), or send faxes to your PC.

  • Page 126: Network Menu

    Menu and features Network menu Level1 Level2 Level3 Level4 Options Descriptions Chooses the Network Wired LAN TCP/IP BOOT Method Auto* BOOT method Static that best suits your needs. RARP BOOTP DHCP [000-255]. Enter the IP IP Address address. [000-255]. [000-255]. [000-255] [000-255].
  • Page 127 Level1 Level2 Level3 Level4 Options Descriptions — Chooses the Network Wired LAN Ethernet Auto* Ethernet link (Continued) (Continued) 100B-FD mode. 100B-HD 10B-FD 10B-HD — — You can see your MAC Address machine’s MAC address. Chooses the WLAN TCP/IP BOOT Method Auto* BOOT method Static...
  • Page 128 Menu and features Level1 Level2 Level3 Level4 Options Descriptions Automatically Network WLAN TCP/IP APIPA allocates the IP (Continued) (Continued) (Continued) address from the link-local address range. Enable or disable IPv6 IPv6 protocol for Off* a wireless LAN. — — You can Setup Wizard manually configure your...
  • Page 129 Level1 Level2 Level3 Level4 Options Descriptions — — Enter the mail Network E-mail/IFAX Mail Address address. (Up to (Continued) (Available after 60 characters) IFAX is downloaded) Enter the SMTP Setup Server SMTP Server Name server address. (Up to 30 characters) IP Address [000-255].
  • Page 130 Menu and features Level1 Level2 Level3 Level4 Options Descriptions Automatically Network E-mail/IFAX Setup Mail RX Auto Polling checks the POP3 (Continued) (Available after server for new IFAX is messages. downloaded) (Continued) Sets the interval Poll Frequency 1 Min for checking for (Available when 3 Mins new messages...
  • Page 131 Level1 Level2 Level3 Level4 Options Descriptions — — You can choose Network Network I/F Wired LAN* the network (Continued) WLAN connection type. — — Allows you to LDAP search for Off* information such as fax numbers and E-mail addresses on your server.
  • Page 132 Menu and features MENU ( ) (continued) Level1 Level2 Level3 Options Descriptions Page — — Prints these lists and Print Reports XMIT Verify reports. — — Help List — Quick Dial Alphabetical Order Numerical Order — — Fax Journal — —...
  • Page 133 Level1 Level2 Level3 Options Descriptions Page — Resets the print server Initial Setup Reset Network back to its factory default (Continued) settings, such as the password and IP address information. — Deletes all stored Speed Dial&Fax Speed Dial numbers and faxes, restores the Station ID, Quick Dial List, Transmission Verification...
  • Page 134 Menu and features FAX ( Level1 Level2 Level3 Options Descriptions Page — You can choose a number Call History Outgoing Call Send a fax from the Outgoing Call More Add to Speed history and then make a Dial telephone call to it, send a Add to One fax to it, add it to Speed Dial, Touch Dial...
  • Page 135 Level1 Level2 Level3 Options Descriptions Page Glass Scan Size — — Sets the glass scan size for faxes. Letter Legal Ledger — — You can send the same fax Broadcasting Add Number message to more than one Phone Book fax number. —...
  • Page 136 See Software User’s Guide. See Advanced User’s Guide. (Macintosh users) Presto! PageManager must be downloaded and installed before use. See Accessing Brother Support (Macintosh) on page 3 for further instructions. The factory settings are shown in Bold with an asterisk.
  • Page 137 See Software User’s Guide. See Advanced User’s Guide. (Macintosh users) Presto! PageManager must be downloaded and installed before use. See Accessing Brother Support (Macintosh) on page 3 for further instructions. The factory settings are shown in Bold with an asterisk.
  • Page 138 See Software User’s Guide. See Advanced User’s Guide. (Macintosh users) Presto! PageManager must be downloaded and installed before use. See Accessing Brother Support (Macintosh) on page 3 for further instructions. The factory settings are shown in Bold with an asterisk.
  • Page 139 See Software User’s Guide. See Advanced User’s Guide. (Macintosh users) Presto! PageManager must be downloaded and installed before use. See Accessing Brother Support (Macintosh) on page 3 for further instructions. The factory settings are shown in Bold with an asterisk.
  • Page 140 — — Choose the paper type that Paper Type Plain Paper* matches the paper in the Inkjet Paper tray. Brother BP71 Brother BP61 Other Glossy Transparency — — Choose the paper size that Paper Size matches the paper in the A5 (tray #1 only) tray.
  • Page 141 Level1 Level2 Level3 Options Descriptions Page — — Adjusts the density of Density Light Dark copies. — — You can choose to stack or Stack/Sort Stack* sort multiple copies. Sort — If you choose A3 You can make N in 1, 2 in 1 Page Layout Off(1in1)* or Ledger:...
  • Page 142 Menu and features Level1 Level2 Level3 Options Descriptions Page — — You can choose duplex Duplex Copy Off* printing settings. 2sidei2side 1sidei2side LongEdgeFlip 2sidei1side LongEdgeFlip 1sidei2side ShortEdgeFlip 2sidei1side ShortEdgeFlip More Advanced Normal* A3/LGR Duplex Fit to Page* Copy Setting Keep Scale —...
  • Page 143 Watermark Copy Settings Option1 Option2 Option3 Option4 Descriptions Page — Uses a template to place Edit Template Text CONFIDENTIAL* text into your document as DRAFT a Watermark. COPY Position Pattern Size Small Medium* Large Angle -90 -45* 0 +45 +90 Transparency Colour Black*...
  • Page 144 Menu and features Option1 Option2 Option3 Option4 Descriptions Page You can place a logo or text Use Image Scan Transparency into your document as a (Set watermark Watermark by scanning a document and paper document. press Start.) Places a logo or text into Media Position your document as a...
  • Page 145 PHOTO CAPTURE ( Level1 Level2 Level3 Options Descriptions Page See the print You can print all photos in View Photo(s) settings in the your memory card or USB (Print All Photos) following table. Flash memory drive. (Auto Correct) The machine starts a Slide Show of your photos.

  • Page 146: Print Settings

    (Not available for Photo* DPOF printing.) — — Choose the paper type. Paper Type Plain Paper Inkjet Paper Brother BP71 Brother BP61 Other Glossy* (When A4 or — Choose the paper and print Paper Size 10x15cm* Letter is chosen) size.
  • Page 147 Option1 Option2 Option3 Option4 Descriptions Page — — Adjusts the contrast. Contrast (Not available when Enhance is chosen.) Adjusts the hue of the white Color Enhance White Balance areas. (Not available Off* when Enhance is chosen.) Enhances the detail of the Sharpness image.

  • Page 148: Phone Book

    Menu and features Option1 Option2 Option3 Option4 Descriptions Page — — You can save your print Set New Default Print Quality settings. Paper Type Paper Size Brightness Contrast Color Enhance Cropping Borderless Date Print — — — You can restore all the Factory Reset settings to factory settings.
  • Page 149 Call History ( Level1 Level2 Level3 Options Descriptions Page — You can choose a number Call History Outgoing Call Send a fax from the Outgoing Call More Add to One Touch history and then make a Dial telephone call to it, send a Add to Speed fax to it, add it to One Touch Dial...

  • Page 150: Entering Text

    Menu and features Entering Text When you are setting certain menu selections, you may need to enter text into the machine. Press to cycle between letters, numbers and special characters. Up to four letters are assigned to each letter button on the LCD. By pressing the proper button repeatedly, you can access the character you want.

  • Page 151: D Specifications

    Specifications General Note This chapter provides a summary of the machines’ specifications. For additional specifications visit http://www.brother.com/ for details. Printer Type Inkjet Piezo with 94  1 nozzle Print Method Mono: Piezo with 94  3 nozzles Colour: Memory Capacity...
  • Page 152 Specifications Dimension 331 mm 540 mm 489 mm 590 mm 669 mm Weight 18.5 kg Noise Operating: m = 50 dB or less Noise per ISO9296 Copying: d = 6.31 B(A) (Mono) d = 6.22 B(A) (Colour) Ready: d = 3.07 B(A) (Mono/Colour) 10 to 35 C Temperature Operating:...

  • Page 153: Print Media

    Print media Paper Input Paper Tray #1  Paper type: Plain paper, inkjet paper (coated paper), glossy paper and transparency  Paper size: A4, Ledger, A3, Legal, Executive, Letter, A5, A6, JIS B4, JIS B5, Envelopes (commercial No.10, DL, C5, Monarch, Y4), Photo 10 ...
  • Page 154 Specifications Paper Input Manual Feed Slot (Continued)  Paper type: Plain paper, inkjet paper (coated paper), glossy paper transparency , envelopes and Labels  Paper size: A4, Ledger, A3, Legal, Executive, Letter, A5, A6, JIS B4, JIS B5, Envelopes (commercial No.10, DL, C5, Monarch, Y4), Photo 10 ...

  • Page 155: Fax

    Compatibility ITU-T Super Group 3 Duplex Fax (Send) Modem Speed Automatic Fallback 33,600 bps Scanning Width 288 mm (A3) (Single-sided document) Scanning Width and Length Width: 208 mm (A4/Legal/Letter) (ADF) (Duplex (2-sided) document) Length: 349.6 mm (ADF) Printing Width 291 mm (A3) Greyscale Levels: 64 (B&W) / 256 (Colour) Resolution...

  • Page 156: Copy

    Specifications Copy Colour/Monochrome Yes/Yes Copy Width Max. 291 mm Multiple Copies Stacks/Sorts up to 99 pages Enlarge/Reduce 25% to 400% (in increments of 1%) Prints up to 1200  1200 dpi Resolution Duplex  Paper type: Plain paper  Paper size: A4, Ledger , A3 , Legal, Letter, A5...

  • Page 157: Photocapture Center

    PhotoCapture Center™ Memory Stick™ (16 MB - 128 MB) Compatible Media Memory Stick PRO™ (256 MB - 32 GB) Memory Stick Duo™ (16 MB - 128 MB) Memory Stick PRO Duo™ (256 MB - 32 GB) Memory Stick Micro™ (M2™) with Adapter MultiMedia Card (32 MB - 2 GB) MultiMedia Card plus (128 MB - 4 GB) MultiMedia Card mobile with Adapter (64 MB - 1 GB)

  • Page 158: Pictbridge

    Specifications PictBridge Compatibility Supports the Camera & Imaging Products Association PictBridge standard CIPA DC-001. Visit http://www.cipa.jp/pictbridge/ for more information. Interface USB direct interface...

  • Page 159: Scanner

    Width: Up to 210 mm (A4/Legal/Letter) (ADF) (Duplex (2-sided) document) Length: Up to 349.6 mm (ADF) Greyscale 256 levels For the latest driver updates for the Mac OS X you are using, visit us at http://solutions.brother.com/. ® ® ® ®...

  • Page 160: Printer

    Print Speed When the Borderless feature is set to On. See Paper type and size for each operation on page 26. When printing on A3 size paper. Minimum top and bottom margins of 22 mm For detailed specifications visit http://www.brother.com/.

  • Page 161: Interfaces

    Interfaces A USB 2.0 interface cable that is no longer than 2 m. Ethernet UTP cable category 5 or greater. LAN cable Wireless LAN IEEE 802.11b/g/n (Infrastructure/Ad-hoc Mode) Your machine has a Hi-Speed USB 2.0 interface. The machine can also be connected to a computer that has a USB 1.1 interface.

  • Page 162: Computer Requirements

    Internet Explorer 5.5 or greater. For the latest driver updates, visit us at For WIA, 1200  1200 resolution. Brother Scanner http://solutions.brother.com/. Utility enables to enhance up to 19200  19200 dpi. All trademarks, brand and product names are the Third party USB ports are not supported.

  • Page 163: Consumable Items

    For more information about the replacement consumables, visit us at http://www.brother.com/pageyield/. What is Innobella™? Innobella™ is a range of genuine consumables offered by Brother. The name "Innobella™" derives from the words "Innovation" and "Bella" (meaning "Beautiful" in Italian) and is a representation of the "innovative"...

  • Page 164: Network (Lan)

    SSID (32 chr), WEP 64/128 bit, WPA-PSK (TKIP/AES), Security WPA2-PSK (AES) Setup Support Utility AOSS™ See the Computer Requirements chart on page 139. If you require more advanced printer management, use the latest Brother BRAdmin Professional utility version that is available as a download from http://solutions.brother.com/.

  • Page 165: Index

    ..........35 One Touch ..........49 Fax Detect ..........38 Outgoing Call ........50 Speed Dial ..........49 Document loading ..........28 Brother Duplex (2-sided) CreativeCenter ........3 Scan to Media ........62 Caller ID ...........41 Envelopes ......17 Caller ID history ........51 Error messages on LCD ......
  • Page 166 Fax codes Ink cartridges changing ..........48 ink dot counter ........66 Remote Activation Code ..38 replacing ..........66 Remote Deactivation Code .... 46 Innobella™ ..........140 using .............47 Fax Detect ..........38 Fax, from PC See Software User's Guide. Jacks Fax, stand-alone External telephone ......
  • Page 167 Print difficulties ..........88 paper jams ..........81 One touch printable area ........21 changing ..........54 resolution ..........137 setting up ..........52 specifications ........137 using .............49 Printing Outgoing Call See Software User's Guide. Add to One Touch Dial ......50 Programming your machine ....
  • Page 168 Speed Dial changing ..........54 setting up ..........53 Unscannable area ........30 using .............49 Volume, setting TAD (telephone answering device), beeper ............ 8 external ..........35 ring ............8 connecting ..........44 speaker ..........9 receive mode ........35 recording OGM ........44 Telephone line ®...
  • Page 169 Visit us on the World Wide Web http://www.brother.com/ This machine is approved for use in the country of purchase only. Local Brother companies or their dealers will only support machines purchased in their own countries.
  • Page 170 ADVANCED USER’S GUIDE MFC-J6910DW Version 0 UK/IRE/GEN...
  • Page 171 CD-ROM Software User's Guide Follow these instructions for Printing, Scanning, PDF file / Network Scanning, PhotoCapture Center™, Documentation Remote Setup, PC-Fax, and using the Brother CD-ROM ControlCenter utility. Network Glossary This Guide provides basic information about PDF file / advanced network features of Brother...
  • Page 172 Table of Contents General setup Memory storage.....................1 Automatic Daylight Saving Time................1 Sleep Mode ......................2 LCD display ......................2 Setting the Dim Timer for the backlight ............2 Mode Timer......................3 Security features Secure Function Lock 2.0 ..................4 Before you begin to use Secure Function Lock 2.0.........4 Setting and changing the Administrator Password..........5 Setting up restricted users................6 Turning Secure Function Lock on/off...............6...
  • Page 173 Receiving a fax Memory Receive (Monochrome only)..............16 Out of Paper Reception .................16 Fax Forwarding....................16 Fax Storage ....................17 Printing a fax from the memory ..............17 ® PC-Fax Receive (Windows only)..............18 Turning off Memory Receive operations............19 Changing Memory Receive operations ............19 Remote Retrieval ....................20 Setting a Remote Access Code..............20 Using your Remote Access Code..............20 Remote Fax commands ................21...
  • Page 174 Making copies Copy settings ....................... 35 Stop copying....................35 Changing copy speed and quality ..............35 Enlarging or reducing the copied image ............36 Making N in 1 copies or a poster (Page Layout) ........... 37 2 in 1 ID Copy....................39 Sorting copies using the ADF ................40 Adjusting Density...................
  • Page 175 Printing photos from a camera Printing photos directly from a PictBridge camera ..........58 PictBridge requirements ................58 Setting your digital camera ................58 Printing Images....................59 DPOF printing ....................59 Printing photos directly from a digital camera (without PictBridge)......60 Printing Images....................60 Routine maintenance Cleaning and checking the machine ..............61 Cleaning the outside of the machine .............61 Cleaning the machine’s printer platen ............62 Cleaning the paper feed rollers ..............63...

  • Page 176: General Setup

    General setup Memory storage Automatic Daylight Saving Time Even if there is a power failure, you will not lose the settings you have chosen using the You can set the machine to change MENU button because they are stored automatically for daylight saving time. It will permanently.

  • Page 177: Sleep Mode

    Chapter 1 Sleep Mode LCD display You can choose how long the machine will Setting the Dim Timer for the remain idle (from 1 to 60 minutes) before it backlight goes into Sleep Mode. The timer will restart if any operation is carried out on the machine. You can set how long the LCD backlight stays Press MENU.

  • Page 178: Mode Timer

    General setup Mode Timer The machine has four temporary mode keys on the control panel: FAX, SCAN, COPY and PHOTO CAPTURE. You can change the amount of time the machine takes after the last Scan, Copy or PhotoCapture operation before it returns to Fax mode. If you choose Off, the machine stays in the mode you used last.

  • Page 179: Security Features

    Web page, not the administrator password for Secure Make a careful note of your password. If you forget it, please call your Brother dealer for Function Lock.) Click service. Note • Only administrators can set limitations and make changes for each user.

  • Page 180: Before You Begin To Use Secure Function Lock 2.0

    Security features Enter a four-digit number for the Note password in the New Password box. If you are using a Web browser to configure the machine's setting for the first time, set a password. Click Please configure the password. Enter a password you want to use (up to 32 characters).

  • Page 181: Setting Up Restricted Users

    Chapter 2 Setting up restricted users Turning Secure Function Lock on/off You can set up users with restrictions and a password. You can set up to 10 users. Note You can configure these settings using a If you enter the wrong password, the LCD Web browser.

  • Page 182: Switching Users

    Security features Switching users This setting allows a restricted user to log on the machine when Secure Function Lock is turned on. Hold down Shift as you press l. Or, on the LCD, press Publ ic (where xxxxx is the xxxxx user’s name).

  • Page 183: Sending A Fax

    Sending a fax Additional sending Stop faxing options To stop faxing, press Stop/Exit. Contrast Sending faxes using multiple settings If your document is very light or very dark, you may want to change the contrast. For most When you send a fax you can choose any documents the factory setting Auto can be combination of these settings: resolution, used.

  • Page 184: Changing Fax Resolution

    Sending a fax Changing fax resolution Setting your changes as a new default The quality of a fax can be improved by changing the fax resolution. You can save the fax settings for Fax Resolution, Contrast, Press (FAX). Glass Scan Size, Preview and Real Time TX you use most often by Press d or c to display setting them as default.

  • Page 185: Additional Sending Operations

    Chapter 3 Additional sending Sending a fax manually operations Manual transmission lets you hear the dialling, ringing and fax-receiving tones while sending a fax. Sending a duplex (2-sided) fax from the ADF Note To send a multiple page fax, use the ADF. You can send 2-sided documents up to Legal size from the ADF.

  • Page 186: Sending A Fax At The End Of A Conversation

    Sending a fax Sending a fax at the end of a Broadcasting conversation (Monochrome only) At the end of a conversation you can send a Broadcasting is when the same fax message fax to the other party before you both hang is automatically sent to more than one fax number.
  • Page 187 Chapter 3 How to broadcast a fax Note • If you did not use up any of the numbers Press (FAX). for Groups, you can “broadcast” faxes to as many as 266 different numbers. Load your document. • The available memory will vary depending Press d or c to display Broadcasting.

  • Page 188: Real Time Transmission

    Sending a fax Real Time Transmission Overseas Mode When you are sending a fax, the machine will If you are having difficulty sending a fax scan the documents into the memory before overseas due to possible interference on the sending. Then, as soon as the telephone line telephone line, we recommend that you turn is free, the machine will start dialling and on the Overseas mode.

  • Page 189: Delayed Batch Transmission (Monochrome Only)

    Chapter 3 Delayed Batch Transmission Checking and cancelling (Monochrome only) waiting jobs Before sending the delayed faxes, your You can check which jobs are still waiting in machine will help you economize by sorting the memory to be sent, or cancel a job. all the faxes in the memory by destination and (If there are no jobs, the LCD shows scheduled time.

  • Page 190: Polling Overview

    Secure Polling lets you restrict who can get the documents you set up to be polled. Polled Transmit Secure Polling only works with Brother fax (Monochrome only) machines. If another person wants to retrieve a fax from your machine, they will have to Polled transmit lets you set up your machine enter the secure code.

  • Page 191: Receiving A Fax

    Receiving a fax Memory Receive Fax Forwarding (Monochrome only) When you choose Fax Forward, your machine stores the received fax in the You can only use one Memory Receive memory. The machine will then dial the fax operation at a time: number you have programmed and forward the fax message.

  • Page 192: Fax Storage

    Receiving a fax Fax Storage Printing a fax from the memory If you choose Fax Storage, your machine stores the received fax in the memory. You If you have chosen Fax Storage, you can still will be able to retrieve fax messages from print a fax from the memory when you are at another location using the remote retrieval your machine.

  • Page 193: Pc-Fax Receive (Windows ® Only)

    Chapter 4 PC-Fax Receive Press OK. ® (Windows only) Press Backup Print:On or Backup Print:Off. If you turn on the PC-Fax Receive feature your machine will store received faxes in Press Stop/Exit. memory and send them to your PC automatically. You can then use your PC to Note view and store these faxes.

  • Page 194: Turning Off Memory Receive Operations

    Receiving a fax Changing Memory Receive The LCD shows the message Run PC-Fax on your computer. operations Press OK. If received faxes remain in your machine’s Press <USB>, or the PC you want to memory when you change the Memory receive faxes.

  • Page 195: Remote Retrieval

    Chapter 4 Remote Retrieval Note You can change your code at any time by You can call your machine from any entering a new one. If you want to make touch-tone telephone or fax machine and your code inactive, press Clear Clear Clear...

  • Page 196: Remote Fax Commands

    Receiving a fax Remote Fax commands Follow the commands below to access features when you are away from the machine. When you call the machine and enter your remote access code (3 digits followed by ), the system will give two short beeps and you must enter a remote command.

  • Page 197: Retrieving Fax Messages

    Chapter 4 Retrieving fax messages Changing your Fax Forwarding number You can call your machine from any touch-tone telephone and have your fax You can change the default setting of your fax messages sent to a machine. Before you use forwarding number from another touch-tone this feature, you have to turn on Fax Storage.

  • Page 198: Additional Receiving Operations

    Secure Polling lets you restrict who can get the documents you set up to be polled. Secure Polling only works with Brother fax machines. If you want to get a fax from a secured Brother machine you have to enter the secure code.

  • Page 199: Sequential Polling

    Chapter 4 Sequential polling Enter a four-digit secure code using the buttons on the LCD. (Monochrome only) This is the same as the security code of Sequential polling lets you request the fax machine you are polling. documents from several fax machines in one Press OK.
  • Page 200 Receiving a fax Press Mono Start. The machine polls each number or group in turn for a document. Press Stop/Exit while the machine is dialling to cancel the polling process. To cancel all sequential polling receive jobs, see Checking and cancelling waiting jobs on page 14.

  • Page 201: Dialling And Storing Numbers

    Dialling and storing numbers Voice operations To enable the machine to work with BT Call Sign (with your external telephone only) Voice calls can be made either with an extension or external telephone by dialling Press MENU. manually or by using Quick Dial numbers. Press a or b to display Fax.

  • Page 202: Additional Dialling Operations

    Dialling and storing numbers Additional dialling To temporarily change a number, you can substitute part of the number with manual operations dialling using the dial pad. For example, to change the number to 555-7001 you could press (Phone Book), press #03, Combining Quick Dial press Send a fax, and then press 7001 numbers...

  • Page 203: Additional Ways To Store Numbers

    Chapter 5 Additional ways to Do one of the following:  Enter the name using the buttons on store numbers the LCD (up to 16 characters). Press OK. Storing One Touch numbers (To help you enter letters, see Entering Text in appendix C of the from Outgoing Calls Basic User’s Guide.) You can store One Touch numbers from the...

  • Page 204: Storing Speed Dial Numbers From Outgoing Calls

    Dialling and storing numbers Storing Speed Dial numbers To choose where the number will be stored, do one of the following: from Outgoing Calls  To accept the displayed next available One Touch location, press You can also store Speed Dial numbers from the Outgoing Call history.

  • Page 205: Storing Speed Dial Numbers From The Caller Id History

    Chapter 5 To choose where the number will be Do one of the following: stored, do one of the following:  Enter the name (up to 16 characters)  To accept the displayed next using the buttons on the LCD. available Speed Dial location, press Press OK.

  • Page 206: Setting Up Groups For Broadcasting

    Dialling and storing numbers Setting up groups for Add One Touch or Speed Dial numbers to the Group by pressing them to display broadcasting a red checkmark. Press OK. If you want to list the numbers by Groups, which can be stored in a One Touch alphabetical order, press or Speed Dial location, allow you to send the same fax message to many fax numbers by...
  • Page 207 Chapter 5 Changing a Group name Deleting a Group Press (Phone Book). Press (Phone Book). Press More. Press More. Press Change. Press Delete. Press a or b to display the Group you Press a or b to display the Group you want to change.

  • Page 208: Printing Reports

    Printing reports Fax reports Press d or c to choose an interval. If you choose Every 50 Faxes, go to step j. Use the MENU buttons on the LCD to set up  6, 12, 24 hours, 2 or 7 days the Transmission Verification Report and the Journal Period.

  • Page 209: Reports

    Chapter 6 Reports How to print a report The following reports are available: Press MENU.  XMIT Verify Press a or b to display Prints a Transmission Verification Report Print Reports. for your last transmission. Press Print Reports.  Help List Press the report you want.

  • Page 210: Making Copies

    Making copies Copy settings Changing copy speed and quality You can change the copy settings temporarily for multiple copies. You can choose from a range of speed and quality. The factory setting is Normal. The machine returns to its default settings after 1 minute, or if the Mode Timer returns ...

  • Page 211: Enlarging Or Reducing The Copied Image

    Chapter 7 Enlarging or reducing the If you do not want to change additional settings, press Mono Start or copied image Colour Start. You can choose an enlargement or reduction Note ratio. If you choose Fit to Page, your • Page Layout is not available with machine will adjust the size automatically to Enlarge/Reduce.

  • Page 212: Making N In 1 Copies Or A Poster

    Making copies Making N in 1 copies or a Press (COPY). poster (Page Layout) Load your document. The N in 1 copy feature can help you save Enter the number of copies you want. paper by letting you copy two or four pages onto one printed page.
  • Page 213 Chapter 7 Place the next page on the scanner If you are copying from the scanner glass, glass. Press Mono Start or place the document face down in the Colour Start to scan the document if direction shown below: you do not want to adjust any settings. ...

  • Page 214: In 1 Id Copy

    Making copies  Place your identification card face down Poster (2 x 2) at the left corner of the scanner glass.  Poster(3 x 3) 1 3 mm or greater (top, left) Enter the number of copies you want. Press d or c to display Page Layout. Press Page Layout.

  • Page 215: Sorting Copies Using The Adf

    Chapter 7 Sorting copies using the ADF Ink Save Mode You can sort multiple copies. Pages will be Ink Save Mode can help you save ink. The stacked in the order 321, 321, 321, and so on. machine prints the colours lighter and emphasises the outlines of the images as shown below: Press...

  • Page 216: Thin Paper Copy

    Making copies Skew Adjustment If you do not want to change any additional settings, press Mono Start or Colour Start. If your scanned copy is skewed, your machine can correct the data automatically. Note This setting is only available when using the •...

  • Page 217: Book Copy

    Chapter 7 Book Copy Watermark Copy Book copy corrects dark borders and skew You can place a logo or text into your when copying from the scanner glass. Your document as a Watermark. You can select machine can correct the data automatically or one of the template watermarks, data from you can make specific corrections.
  • Page 218 Making copies Using a media cards or USB Flash Using a scanned paper document as memory drive data your watermark Press (COPY). Press (COPY). Load your document. Enter the number of copies you want. Enter the number of copies you want. Press d or c to display Advanced Settings.

  • Page 219: Duplex (2-Sided) Copying

    Chapter 7 Duplex (2-sided) copying Press d or c to display the duplex copy type you want, and press it. (See Duplex copying type on page 45.) You can reduce the amount of paper used for copies by copying on both sides of the paper. Enter the number of copies you want.
  • Page 220 Making copies Duplex copying type  2 sided i 2 sided Portrait  1 sided i 2 sided (long edge flip) Portrait Landscape Landscape  2 sided i 1 sided (long edge flip) Portrait (short edge flip) Portrait Landscape Landscape (short edge flip) Portrait Landscape...

  • Page 221: Setting Your Favourites

    Chapter 7 Setting your favourites Retrieving your favourite setting When you are ready to use one of your You can store the copy settings that you use favourite set of settings, you can recall it. most often by setting them as a favourite. You can set up to three favourites.

  • Page 222: Printing Photos From A Memory Card Or Usb Flash Memory Drive

    Printing photos from a memory card or USB Flash memory drive PhotoCapture Center™ Please be aware of the following:  When printing an index or image, the operations PhotoCapture Center™ will print all the valid images, even if one or more images have been corrupted.

  • Page 223: Movie Printing

    Chapter 8 Print Images Movie printing You can print images from movie files that are Print Index (Thumbnails) stored on a memory card or USB Flash memory drive. The PhotoCapture Center™ assigns Movie files are automatically split by duration numbers for images (such as No.1, No.2, into 9 parts, and placed in 3 rows so you can No.3, and so on).

  • Page 224: Printing Photos

    (including commas) for the image Choose the paper type you are using, numbers you want to print. Plain Paper, Inkjet Paper, Brother BP71, Brother BP61 or Enter the number of copies you want Other Glossy. either by pressing the number box directly and enter the number you want Press Paper Size.
  • Page 225 Chapter 8 (Remove Red-Eye) Note The machine will attempt to remove • Four thumbnails are displayed at a time red-eye from your photo. If red-eye with the current page number and total detection fails, you can press the number of pages listed under the Try Again button to re-detect.

  • Page 226: Dpof Printing

    Printing photos from a memory card or USB Flash memory drive DPOF printing Adjust the red frame around your photo. The part inside of the red frame will be printed. DPOF stands for Digital Print Order Format.  Press + or - to enlarge or reduce the Major digital camera manufacturers (Canon frame size.

  • Page 227: Photocapture Center™ Print Settings

    3.) Press the paper type you are using, Note Plain Paper, Inkjet Paper, Brother BP71, Brother BP61 or You can save the print settings you use Other Glossy. most often by setting them as the default. (See Setting your changes as a new If you do not want to change additional default on page 55.)

  • Page 228: Adjusting Brightness, Contrast And Colour

    Printing photos from a memory card or USB Flash memory drive Contrast Press the Print Size. You can choose the contrast setting. Example: Printed position for A4 paper Increasing the contrast will make an image look sharper and more vivid. 8x10cm 9x13cm 10x15cm...

  • Page 229: Cropping

    Chapter 8 Cropping Do one of the following:  If you want to customize another If your photo is too long or wide to fit the colour enhancement, repeat available space on your chosen layout, part steps e to f. of the image will automatically be cropped.

  • Page 230: Borderless Printing

    Printing photos from a memory card or USB Flash memory drive Borderless printing Setting your changes as a new default This feature expands the printable area to the edges of the paper. Printing time will be You can save the print settings you use most slightly slower.

  • Page 231: Scan To A Memory Card Or Usb Flash Memory Drive

    Chapter 8 Scan to a memory card Auto Crop or USB Flash memory You can scan multiple documents placed on drive the scanner glass. An individual document can be previewed on the LCD before you save it. When you choose Auto Crop, the Glass Scan Size machine will scan each document and create separate files.

  • Page 232: How To Set A New Default

    Printing photos from a memory card or USB Flash memory drive Press to Media. IMPORTANT Press d or c to display Auto Crop. DO NOT take out the memory card or USB Flash memory drive while Press Auto Crop. PHOTO CAPTURE is blinking to avoid damaging the card, USB Flash memory Press On.

  • Page 233: Printing Photos From A Camera

    Camera Menu Options Selections Paper Size A4, A3, Ledger, Letter, Your Brother machine supports the 10  15 cm, PictBridge standard, allowing you to connect Printer Settings to and print photos directly from any (Default setting) PictBridge compatible digital camera.

  • Page 234: Printing Images

    Printing photos from a camera Turn on the camera. Settings Options When the machine has recognized the camera, the LCD shows 10  15 cm Paper Size Camera Connected. Paper Type Glossy Paper Layout Borderless: On Choose the photo you want to print following the instructions from your Print Quality Fine...

  • Page 235: Printing Photos Directly From A Digital Camera (Without Pictbridge)

    Chapter 9 Printing photos Printing Images directly from a digital Note camera Remove any memory cards or USB Flash (without PictBridge) memory drive from the machine before connecting a digital camera. If your camera supports the USB Mass Make sure that your camera is turned Storage standard, you can connect your off.

  • Page 236: Routine Maintenance

    Routine maintenance Cleaning and checking Clean the outside of the machine as follows: the machine IMPORTANT Cleaning the outside of the • Use neutral detergents. Cleaning with volatile liquids such as thinner or benzine machine will damage the outside surface of the machine.

  • Page 237: Cleaning The Machine's Printer Platen

    Cleaning the machine’s Wipe the outside of the machine with a dry, soft lint-free cloth to remove dust. printer platen CAUTION Be sure to unplug the machine from the electrical socket before cleaning the printer platen. Using both hands, use the finger holds Lift the output paper tray cover and on each side of the machine to lift the remove anything that is stuck inside the...

  • Page 238: Cleaning The Paper Feed Rollers

    Routine maintenance Cleaning the paper feed Lift the Jam Clear flap (2), and then clean the back side of the Paper Feed rollers Rollers (1) with a soft lint-free cloth moistened with water. If the paper feed rollers are stained with ink, it After cleaning, wipe the rollers with a may cause paper feed problems.

  • Page 239: Cleaning The Paper Pick-Up Rollers

    Cleaning the paper pick-up Clean the Paper Pick-up Rollers (1) with a soft lint-free cloth moistened with rollers water. Slowly turn the rollers so that the whole Unplug the machine from the electrical surface is cleaned. socket. After cleaning, wipe the rollers with a dry, soft lint-free cloth to remove all Pull the paper tray completely out of the moisture.

  • Page 240: Cleaning The Paper Pick-Up Rollers For Paper Tray #2

    Routine maintenance Put tray #2 firmly back in the machine. Note Do not touch the metal shaft. Re-connect the power cord. Close the Jam Clear Cover. Checking the ink volume Make sure the cover is closed completely. Although an ink volume icon appears on the LCD, you can use the ink menu to see a large Put the paper tray firmly back in the graph showing the ink that is left in each...

  • Page 241: Packing And Shipping The Machine

    Packing and shipping Remove the orange protective part from the inside right corner of the machine. the machine When you transport the machine, use the packing materials that came with your machine. Follow the instructions below to correctly pack your machine. Damage caused to your machine during transit may not be covered by your warranty.
  • Page 242 Routine maintenance Remove all four ink cartridges. Press Wrap the machine in the bag. the ink release lever above each cartridge to release it. (See Replacing the ink cartridges in appendix A of the Basic User’s Guide.) Install the orange protective part and then close the ink cartridge cover.

  • Page 243: Glossary

    Glossary This is a comprehensive list of features and terms that appear in Brother manuals. Availability of these features depends on the model you purchased. ADF (automatic document feeder) CNG tones The document can be placed in the ADF The special tones (beeps) sent by fax...
  • Page 244 Help list F/T Ring Time A printout of the complete Menu table that The length of time that the Brother you can use to program your machine machine rings (when the Receive Mode when you do not have the Basic User's setting is Fax/Tel) to notify you to pick up Guide with you.
  • Page 245 Memory Receive Polling Receives faxes into the machine's The process of a fax machine calling memory when the machine is out of paper. another fax machine to retrieve waiting fax messages. Menu mode Pulse Programming mode for changing your machine's settings. A form of rotary dialling on a telephone line.
  • Page 246 Glossary Ring Volume Transmission Volume setting for the machine's ring. The process of sending faxes over the phone lines from your machine to the Scanning receiving fax machine. The process of sending an electronic User Settings image of a paper document into your computer.
  • Page 247 Index Numerics 2 in 1 ID Copy ..........39 Dialling Groups (Broadcasting) ......11 Direct printing from a non-PictBridge camera ....60 Access codes, storing and dialling ...27 from a PictBridge camera ..... 58 Apple Macintosh Dual Access ..........11 See Software User's Guide. Duplex (2-sided) copy ............
  • Page 248 Resolution ..........9 return to factory setting ......9 set new default ........9 Packing and shipping the machine ..66 Function Lock ..........4 PaperPort™12SE with OCR See Software User's Guide. See also Help in the PaperPort™12SE application. PhotoCapture Center™ Groups for Broadcasting ......31 Adding Effect ........
  • Page 249 Printing See Software User's Guide. Scanning See Software User's Guide. Security Quick Dial Secure function lock Broadcasting .........11 administrator password ....... 5 deleting Groups ........32 restricted users ........6 using Groups ........11 Shipping the machine ......66 Group dial Sleep Mode ..........2 changing ..........32 Speed Dial setting up Groups for...
  • Page 250 Visit us on the World Wide Web http://www.brother.com/ This machine is approved for use in the country of purchase only. Local Brother companies or their dealers will only support machines purchased in their own countries.

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