Brother MFC-J3520 User Manual
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Brother MFC-J3520 User Manual

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See also: Service Manual
Basic User's Guide
MFC-J3520
MFC-J3720
MFC-J6520DW
MFC-J6720DW
Version 0
ARL/ASA/NZ/SAF

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Summary of Contents for Brother MFC-J3520

  • Page 1 Basic User’s Guide MFC-J3520 MFC-J3720 MFC-J6520DW MFC-J6720DW Version 0 ARL/ASA/NZ/SAF...
  • Page 2 The serial number is on the back of the unit. Retain this User's Guide with your sales receipt as a permanent record of your purchase, in the event of theft, fire or warranty service. Register your product on-line at http://www.brother.com/registration/ © 2013 Brother Industries, Ltd. All rights reserved.
  • Page 3 PDF file / Brother print from OS X v10.7.x, 10.8.x and your iPhone, Solutions Center iPod touch, iPad, or other iOS device to your Brother machine without installing a printer driver. Google Cloud Print This Guide provides details on how to use Google...

  • Page 4: Table Of Contents

    Viewing User’s Guides ..................2 How to access Guides for Advanced Features............4 ® Accessing Brother Support (Windows ) ..............5 Accessing Brother Support (Macintosh) ..............5 Control panel overview ..................6 2.7"(67.5 mm) Touchscreen LCD ..............8 Basic Operations ...................11 Changing the keyboard setting..............12 Shortcut Settings ....................12 Adding Copy Shortcuts ..................12...
  • Page 5 Loading paper in paper tray #2 (MFC-J3720/MFC-J6720DW)......28 Loading paper in the manual feed slot..............33 Unprintable area ....................36 Paper settings......................37 Paper Type (MFC-J3520/MFC-J6520DW) ............ 37 Paper Size (MFC-J3520/MFC-J6520DW) .............37 Paper Size and Type (MFC-J3720/MFC-J6720DW) ........37 Tray use in Copy mode (MFC-J3720/MFC-J6720DW) ......... 38 Tray use in Fax mode (MFC-J3720/MFC-J6720DW) ........
  • Page 6 Using PC-FAX PC-FAX Sending ....................60 Sending a file as a PC-FAX ................60 ® PC-FAX Receiving (Windows )................61 Telephone and external devices Voice operations ....................63 Tone or Pulse (Not Available for New Zealand and South Africa)....63 Fax/Tel mode....................63 Telephone Service for Australia................64 Distinctive Ring....................64 Caller ID......................65 How Does the Caller ID Work?..............66...
  • Page 7 Making copies How to copy ......................82 Stop copying....................82 Copy options......................83 Paper Type ....................83 Paper Size ..................... 83 Tray Select (MFC-J3720/MFC-J6720DW) ............ 84 ADF High Speed Mode copying ..............84 Printing photos from a memory card or USB Flash drive PhotoCapture Center™...
  • Page 8 Troubleshooting Identifying your problem ..................108 Error and maintenance messages..............110 Error animations ..................120 Transferring your faxes or Fax Journal report ..........120 Document jam ....................121 Printer jam or paper jam ................123 If you are having difficulty with your machine ............129 Dial Tone detection..................141 Telephone line interference / VoIP ..............141 Machine Information ..................142 Checking the serial number .................142...
  • Page 9 Table of Contents (Advanced User’s Guide) The Advanced User’s Guide explains the following features and operations. You can view the Advanced User’s Guide on the CD-ROM. General setup Printing photos from a memory card or USB Flash Memory Storage drive Setting Daylight Saving Time (Not available in South Africa) PhotoCapture Center™...
  • Page 10 viii...

  • Page 11: General Information

    Notes tell you how to respond to a situation that may arise or give tips about how the operation works with other features. Thank you for buying a Brother machine! Reading the documentation will help you Electrical Hazard icons alert you to make the most of your machine.

  • Page 12: Accessing The Advanced User's Guide And Software And Network User's Guide

    CD-ROM into your CD-ROM drive. Guide NOTE This Basic User’s Guide does not contain all If the Brother screen does not appear, go the information about the machine, such as to Computer or My Computer. (For how to use the advanced Fax, Copy, ®...
  • Page 13 Presto! PageManager. The complete Presto! PageManager User’s Guide can Turn on your Macintosh. Insert the be viewed from the Help selection in the Brother CD-ROM into your CD-ROM Presto! PageManager application. drive. The following window will appear. Presto! PageManager User’s Guide...

  • Page 14: How To Access Guides For Advanced Features

    Google Cloud Print™ services for printing over the Internet. Wi-Fi Direct™ Guide This Guide provides details on how to configure and use your Brother machine for wireless printing directly from a mobile device supporting the Wi-Fi Direct™ standard. Mobile Print/Scan Guide for Brother iPrint&Scan...

  • Page 15: Accessing Brother Support (Windows ® )

    You can find all the contacts you will need, such as Web support (Brother Solutions such as Web support (Brother Solutions Center) on the CD-ROM. Center) on the CD-ROM. Click Brother Support on the Top Menu. Double-click the Brother Support icon.   The following screen will appear: The following screen will appear: ...

  • Page 16: Control Panel Overview

    Chapter 1 Control panel overview The MFC-J3520, MFC-J3720, MFC-J6520DW and MFC-J6720DW have the same 2.7"(67.5 mm) Touchscreen LCD and Touchpanel. NOTE Most of the illustrations in this User’s Guide show the MFC-J6720DW. 1 2.7"(67.5 mm) Touchscreen LCD (Liquid Crystal Display) This is a Touchscreen LCD.
  • Page 17 General information 2 Touchpanel: Power On/Off The LEDs on the Touchpanel only light up when they are available for use. Press to turn on the machine.  Back Press and hold down to turn off the Press to go back to the previous menu level.

  • Page 18: (67.5 Mm) Touchscreen Lcd

    For more information, see Quick Setup Guide. Lets you connect the Brother machine to an Internet service when you press c, and then press For more information, see Web Connect Guide.
  • Page 19 General information 12 New Fax(es) Shortcuts Lets you set up Shortcuts. You can save certain settings as a Shortcut so you can quickly send a fax, make a copy, scan or use Web Connect services. NOTE When Fax Preview is set to On, you can see how many new faxes you have received and stored in the memory.
  • Page 20 Chapter 1 Settings screen 3 Paper Size (MFC-J3520/MFC-J6520DW) See the selected paper size. The Touchscreen LCD shows the machine Press to change the Paper Size setting if status when you press (Settings). needed. 4 Receive Mode You can check and access all the machine's See the current Receive Mode: settings from the following screen.

  • Page 21: Basic Operations

    General information Basic Operations Press Setup Receive. Press a or b to display Receive Mode. Press your finger on the Touchscreen LCD to operate it. To display and access all the screen menus and options, press d c or a b to scroll through them.

  • Page 22: Changing The Keyboard Setting

    Chapter 1 Shortcut Settings Changing the keyboard setting You can add the fax, copy, scan and Web Connect settings you use most frequently by You can choose the type of keyboard for the setting them as your Shortcuts. Later you can Touchscreen.

  • Page 23: Adding Fax Shortcuts

    General information Press a or b to display the available Read the information on the options for the setting, and then press Touchscreen, and then confirm it by the option you want to set. pressing OK. Repeat steps f and g until you have Enter the fax number using the dial pad chosen all the settings for this Shortcut.

  • Page 24: Adding Scan Shortcuts

    Chapter 1 Enter a name for the Shortcut using the Press (Shortcuts). keyboard on the Touchscreen. (For help entering letters, see Entering Text on page 191.) Press where you have not added a Press OK. Shortcut. Press OK to save your Shortcut. Press a or b to display Scan.

  • Page 25: Adding Web Connect Shortcuts

    General information Do one of the following: Review the settings you have chosen:  To enter an E-mail address  If you need to make more changes, manually, press Manual. Enter the return to step i. E-mail address using the keyboard ...

  • Page 26: Changing Shortcuts

    Chapter 1 Changing Shortcuts Press (Shortcuts). You can change the settings in a Shortcut. Press where you have not added a NOTE Shortcut. You cannot edit existing Web Connect Press a or b to display Web. Shortcuts. If you want to change a Web Connect Press Web.

  • Page 27: Editing Shortcut Names

    General information Deleting Shortcuts Press OK to confirm. Editing Shortcut Names You can delete a Shortcut. You can edit a Shortcut name. Press (Shortcuts). Press d or c to display the Shortcut you Press (Shortcuts). want to delete. Press d or c to display the Shortcut you Press and hold the Shortcut until the want to edit.

  • Page 28: Volume Settings

    Chapter 1 Volume Settings Beeper Volume When the beeper is on, the machine will Ring Volume make a sound when you press the Touchscreen or Touchpanel, or if you make a You can choose from a range of ring volume mistake, or after you send or receive a fax.

  • Page 29: Speaker Volume

    General information Touchscreen LCD Speaker Volume You can choose from a range of speaker Setting the Backlight volume levels. brightness Press (Settings). If you are having difficulty reading the Touchscreen LCD, try changing the Press All Settings. brightness setting. Press a or b to display General Setup.

  • Page 30: Loading Paper

    Safety Guide. When you load a different paper size in the tray, you must change the machine’s Paper Size setting at the same time. NOTE (MFC-J3520/MFC-J6520DW: See Paper (MFC-J3720/MFC-J6720DW) Size (MFC-J3520/MFC-J6520DW) on page 37.) For tray #2 (lower tray), see Loading...
  • Page 31 Loading paper  When using A4, Letter, or smaller NOTE size paper If the paper support flap (1) is open, close If you are using A4 or Letter, you do it, and then close the paper support (2). not have to extend the tray. If tray #2 is extended, then extend tray #1 and pull up the stopper.
  • Page 32 Chapter 2 Gently press and slide the paper length NOTE guide (1) to fit the paper size. Always make sure that the paper is not Make sure that the triangular mark (2) curled. on the paper length guide (1) lines up with the mark for the paper size you are To load paper in the tray, do one of the using.
  • Page 33 Loading paper  When using A3, Ledger, Legal or Gently adjust the paper side guides to fit Folio size paper the paper using both hands. Make sure the paper side guides touch Gently put the paper into the the sides of the paper. paper tray print side down and top edge first.
  • Page 34 Chapter 2 Slowly push the paper tray completely NOTE into the machine. Before you shorten Tray #1, take the paper out of the tray. Then shorten the tray by pressing the universal guide release button (1). Adjust the paper length guide (2) to fit the paper size you are going to use.

  • Page 35: Loading Smaller Paper (Photo, Photo L, Photo 2L Or Envelopes)

    Loading paper Loading smaller paper Do one of the following: (Photo, Photo L, Photo 2L or If you load Photo L (89  127 mm) in  the paper tray, lift up the Photo L envelopes) stopper (1). Portrait orientation (A5 or smaller size paper) If you load Photo (10 ...
  • Page 36 Chapter 2 About envelopes Put Photo, Photo L, or Photo 2L paper in the paper tray print side down.  Use envelopes that weigh between 80 to 95 gsm.  Some envelopes need margin settings to be set in the application. Make sure you do a test print first before printing multiple envelopes.
  • Page 37 Loading paper Loading envelopes Put envelopes in paper tray #1 with the address side down. If the envelope flaps Before loading, press the corners and are on the long edge, load the sides of the envelopes to make them as envelopes with the flap on the left, as flat as possible.

  • Page 38: Loading Paper In Paper Tray #2 (Mfc-J3720/Mfc-J6720Dw)

    Chapter 2 Loading paper in paper If you have problems printing on envelopes with the flap on the short edge, tray #2 (MFC-J3720/ try the following: MFC-J6720DW) Open the envelope flap. Put the envelope into paper tray #1 with NOTE the address side down and the flap You can only use plain paper sizes A4 or positioned as shown in the illustration.
  • Page 39 Loading paper Adjust the tray length, if needed: Gently press and slide the paper side guides (1) to fit the paper size. If you are  When using A3, Ledger, or Legal loading A4 or Letter size paper, put it in size paper landscape position and lift up the Press the universal guide release...
  • Page 40 Chapter 2 Gently put the paper into the paper tray Gently adjust the paper side guides so print side down. they touch the sides of the paper stack.  When using A4 or Letter size paper Landscape orientation  When using A3, Ledger, or Legal size paper Portrait orientation NOTE...
  • Page 41 Loading paper Close the paper tray cover.  If you are using A4 or Letter size paper, pull out the paper support (1) until it locks into place, and then unfold the paper support flap (2). Slowly push the paper tray back into the machine.
  • Page 42 Chapter 2 Open the output paper tray cover and lift NOTE the A4/LTR stopper (1). If you are finished using A3, Ledger or Legal size paper and want to use A4 or Letter size paper, take the paper out of the tray.

  • Page 43: Loading Paper In The Manual Feed Slot

    Loading paper Loading paper in the Slide the manual feed slot paper guides to fit the paper width that you are going manual feed slot to use. You can load special print media into this slot one sheet at a time. Use the manual feed slot to print or copy on A3, Ledger, Legal, Folio, A4, Letter, Executive, A5, A6, envelopes,...
  • Page 44 Chapter 2 Load only one sheet of paper in the IMPORTANT manual feed slot with the side to be • DO NOT put more than one sheet of paper printed on face up. in the manual feed slot at any one time. ...
  • Page 45 Loading paper NOTE NOTE • DO NOT press the paper guides too tightly • Make sure printing has finished before you against the paper. Doing this may cause close the manual feed slot cover. the paper to fold. • When paper is placed in the manual feed •...

  • Page 46: Unprintable Area

    Chapter 2 Unprintable area The printable area depends on the settings in the application you are using. The figures show the unprintable areas on cut-sheet paper and envelopes. Cut-Sheet Paper Envelopes Top (1) Left (2) Bottom (3) Right (4) Cut-Sheet 3 mm 3 mm 3 mm...

  • Page 47: Paper Settings

    Press Press (Settings). Press a or b to display Plain Paper, Inkjet Paper, Brother BP71, Press Other Glossy or Transparency, and then press the option you want to set. Press a or b to display A4, A5, A3,...

  • Page 48: Tray Use In Copy Mode (Mfc-J3720/Mfc-J6720Dw)

    Press a or b to display will use for copies. Plain Paper, Inkjet Paper, Brother BP71, Other Glossy or Auto Tray Select will allow your machine Transparency, and press the to feed paper from either Tray #1 or Tray #2, option you want.

  • Page 49: Tray Use In Fax Mode (Mfc-J3720/Mfc-J6720Dw)

    (MFC-J3720/MFC-J6720DW) Auto Tray Select. on page 37.)  When you print on Brother Photo paper, Press load one extra sheet of the same photo paper in the paper tray. An extra sheet has been included in the paper package for this purpose.

  • Page 50: Recommended Print Media

    To get the best print quality, we suggest using • Damaged, curled, wrinkled, or the Brother paper in the table. irregularly shaped paper If Brother paper is not available in your country, we recommend testing various papers before purchasing large quantities. We recommend using 3M Transparency Film when you print on transparencies.

  • Page 51: Choosing The Right Print Media

    Loading paper Choosing the right print media Paper type and size for each operation Paper Type Paper Size Usage Copy Photo Printer Capture 297  420 mm (11.7  16.5 in.) Cut-Sheet 210  297 mm (8.3  11.7 in.) 279.4 ...
  • Page 52 Chapter 2 Paper orientation and capacity of the paper trays Paper size Paper types No. of sheets Paper Tray #1 <Landscape> Plain Paper A4, Letter, Executive, JIS B5 Inkjet Paper <Portrait> Glossy Paper, Photo A3, Ledger, JIS B4 , Legal, Folio, Index Card A5, A6, Photo, Photo L, Photo 2L, Envelopes, Transparencies...
  • Page 53 Up to 220 gsm Up to 0.25 mm Photo Card Index Card Up to 120 gsm Up to 0.15 mm Envelopes 80 to 95 gsm Up to 0.52 mm Transparencies – – BP71 (260 gsm) paper is especially designed for Brother inkjet machines.

  • Page 54: Loading Documents

    Loading documents How to load Unfold the ADF Document Support (1) and the ADF Document Output Support documents Flap (2). You can send a fax, make copies, or scan from the ADF (automatic document feeder) and from the scanner glass. Using the ADF The ADF can hold up to 35 pages and feeds each sheet individually.

  • Page 55: Using The Scanner Glass

    Loading documents Place your documents in the ADF face IMPORTANT up, short edge first until you feel them DO NOT leave thick documents on the touch the feed rollers. scanner glass. If you do this, the ADF may The Touchscreen will display jam.

  • Page 56: Unscannable Area

    Chapter 3 Unscannable area Using the document guidelines on the left and top, place the document face down in the upper left corner of the The scannable area depends on the settings scanner glass. in the application you are using. The figures show the unscannable areas.

  • Page 57: Sending A Fax

    Sending a fax How to send a fax Do one of the following:  When Fax Preview is set to Off, The following steps show how to send a fax. press (Fax). Do one of the following to load your ...

  • Page 58: Stop Faxing

    Chapter 4 (Advanced User’s Guide) Press Fax Start. For more advanced fax-sending Faxing from the ADF operations and settings (see Advanced User’s Guide: Sending a  The machine starts scanning the fax). document to be sent.  Contrast Faxing from the scanner glass ...

  • Page 59: Setting Scanner Glass Size For Faxing

    Sending a fax Setting scanner glass size for Colour fax transmission faxing Your machine can send a colour fax to machines that support this feature. When documents are Letter size, you need to set the Scan Size to Letter. If you do not, Colour faxes cannot be stored in the the side portion of the faxes will be missing.

  • Page 60: How To Preview An Outgoing Fax

    Chapter 4 How to preview an outgoing Description Enlarge the fax. You can preview a fax message before you Reduce the fax. send it. You must set Real Time Scroll vertically. Transmission and Polling RX to Off before you use this feature. Scroll horizontally.

  • Page 61: Transmission Verification Report

    Sending a fax Transmission Verification Press a or b to display Report Setting. Report Press Report Setting. You can use the Transmission Verification Report as proof that you sent a fax. This Press Transmission. report lists the sender’s name or fax number, Press a or b to display On, On+Image, the time and date of the transmission, Off, Off+Image, Off2 or...

  • Page 62: Receiving A Fax

    Receiving a fax Receive Modes You must choose a Receive Mode depending on the external devices and telephone services you have on your line. Choose the Receive Mode By default, your machine will automatically receive any faxes that are sent to it. The diagram below will help you choose the correct receive mode.
  • Page 63 Receiving a fax Press Receive Mode. NOTE (For Australia, Singapore and Hong Kong) If you cannot change the Receive Mode, make sure the Distinctive Ring feature is set to Off. (See Turning off Distinctive Ring on page 65 and 70 for your relevant country.) (For New Zealand) If you cannot change the Receive Mode, make sure the FaxAbility feature is set to Off.

  • Page 64: Using Receive Modes

    Chapter 5 Using Receive Modes Manual To receive a fax in Manual mode, lift the Some Receive Modes answer automatically handset of an external telephone or press (Fax Only and Fax/Tel). You may want to . When you hear fax tones (short change the Ring Delay before using these Hook repeating beeps), press Fax Start and...

  • Page 65: Receive Mode Settings

    Receiving a fax Receive Mode settings F/T Ring Time (Fax/Tel mode only) Ring Delay When somebody calls your machine, you and your caller will hear the normal telephone Ring Delay sets the number of times the ring. The number of rings is set by the ring machine rings before it answers in Fax Only delay setting.

  • Page 66: Fax Detect

    Chapter 5 Press a or b to display NOTE Setup Receive. Even if the caller hangs up during the fast double-ring, the machine will continue to Press Setup Receive. ring for the set time. Press a or b to display Fax Detect. Fax Detect Press Fax Detect.

  • Page 67: Fax Preview (Monochrome Faxes Only)

    Receiving a fax Fax Preview Using Fax Preview (Monochrome faxes When you receive a fax, you will see a pop-up message on the Touchscreen. (For example: only) New Fax(es):01 [View]) Press View. How to preview a received fax The Touchscreen will display the fax list. NOTE You can view received faxes on the •...
  • Page 68 Chapter 5 How to print a fax Press the Touchscreen or Touchpanel to perform the following operations. Press (Fax). Description Enlarge the fax. Press (Received Faxes). Reduce the fax. Press the fax you want to view. Scroll vertically. Scroll horizontally. Press Rotate the fax clockwise.

  • Page 69: Turning Off Fax Preview

    Receiving a fax Turning off Fax Preview How to print all faxes in the list Press (Fax). Press (Settings). Press (Received Faxes). Press (Fax Preview). Press Print/Delete. Press Off. Do one of the following: Press Yes to confirm. To print all new faxes, press a or b to ...

  • Page 70: Using Pc-Fax

    To include a cover page, click Add Cover Page. Click File, then Print. The Print dialog box appears. NOTE Choose Brother PC-FAX as your You can also click the cover page icon printer, and then click Print. The to create or edit a cover page.

  • Page 71: Pc-Fax Receiving (Windows ® )

    Press model name.) ® (Windows Click (Brother Utilities), and then click the drop-down list and select your model name (if not already selected). Click PC-FAX Receive in the left navigation bar, and then click Receive. If you choose Backup Print: On, the machine will also print the fax.
  • Page 72 Chapter 6 NOTE • PC-FAX Receive is not supported by Mac • Before you can set up PC-FAX Receive, you must install the MFL-Pro Suite software on your PC. Make sure your PC is connected and turned on. (See Software and Network User’s Guide.) •...

  • Page 73: Telephone And External Devices

    Telephone and external devices Voice operations Fax/Tel mode When the machine is in Fax/Tel mode, it will Tone or Pulse (Not Available use the F/T Ring (fast double-ring) to alert for New Zealand and South you to pick up a voice call. Africa) If you are at an external telephone, lift the handset of the external telephone, and then...

  • Page 74: Telephone Service For Australia

    Brother uses the term “Distinctive Ring”, but with a Distinctive Ring pattern. It is also a telephone companies market the service more efficient way of operating a Fax under a variety of names.

  • Page 75: Caller Id

    Telephone and external devices Turning on Distinctive Ring Press Very Important! NOTE After you have set the Distinctive Ring feature If you turn off Distinctive Ring, the to on, the receive mode is set to Manual machine will stay in Manual receive automatically.

  • Page 76: How Does The Caller Id Work

    Chapter 7 Telephone Service for How Does the Caller ID Work? New Zealand The Caller ID Appears on the Display When Your Telephone Rings FaxAbility As your telephone rings, the display shows you the caller’s phone number or name if the FaxAbility is a service offered by Telecom name has been stored in the Address Book.

  • Page 77: How Does Faxability Work

    Telephone and external devices How Does FaxAbility Work? NOTE Your telephone number will have the After you have set the FaxAbility feature to standard ring pattern of long, long tone, while On, the receive mode is set to Manual the new number will have a ring pattern of automatically.

  • Page 78: Caller Id

    Chapter 7 How Does the Caller ID Work? Press On to set Call Waiting. If you have Call Waiting service, press On to avoid the trouble caused by Call Waiting. The Caller ID Appears on the Display When Your Telephone Rings Press As your telephone rings, the display shows you the caller’s phone number or name if...

  • Page 79: Telephone Service For Some Countries

    Telephone and external devices Telephone Service for Turning on Distinctive Ring Some Countries Very Important! After you have set the Distinctive Ring feature to on, the receive mode is set to Manual Distinctive Ring (For automatically. Unless you have a TAD or Singapore, Hong Kong) Voice Mail set up on the Distinctive Ring number, Manual mode means you must...

  • Page 80: Caller Id (For Singapore And Hong Kong)

    Chapter 7 Caller ID (For Singapore and Turning off Distinctive Ring Hong Kong) Press (Settings). The Caller ID feature of this machine lets you use the Caller ID subscriber service offered Press All Settings. by many local phone companies. Call your Press a or b to display Fax.

  • Page 81: Telephone Services For South Africa

    Telephone and external devices Telephone services for Enter the prefix number using the keyboard on the Touchscreen. South Africa Press OK. NOTE Setting the Telephone Line You can use the numbers 0 to 9, #, l and !. Type You cannot use ! with any other numbers or characters.

  • Page 82: Voice Over Internet Protocol (Voip)

    • VoIP (Voice over IP) is a type of phone system that uses an Internet connection, rather than a traditional phone line. • Brother does not recommend the use of a VoIP line. VoIP limitations in general can cause some functions of the fax machine...

  • Page 83: Connecting An External Tad (Telephone Answering Device)

    Telephone and external devices Connecting an external TAD (telephone answering device) You may choose to connect an external answering device. However, when you have an external TAD on the same telephone line as the machine, the TAD answers all calls and the machine “listens”...

  • Page 84: Recording An Outgoing Message (Ogm) On An External Tad

    Brother does not recommend the use of a Record 5 seconds of silence at the PABX line. PABX limitations in general can beginning of your message. (This allows...

  • Page 85: External And Extension Telephones

    Telephone and external devices External and extension Operation from external and extension telephones telephones If you answer a fax call on an extension or an Connecting an external or external telephone, you can make your machine take the call by using the Remote extension telephone Activation Code.

  • Page 86: Using Remote Codes

    Chapter 7 Using remote codes Press a or b to display Setup Receive. Press Setup Receive. Remote Activation Code If you answer a fax call on an extension or Press a or b to display Remote Codes. external telephone, you can tell your machine Press Remote Codes.

  • Page 87: Dialling And Storing Numbers

    Dialling and storing numbers How to dial Dialling from the Address Book Manual dialling Load your document. Load your document. Press (Fax). Do one of the following:  When Fax Preview is set to Off, Press (Address Book). press (Fax). Do one of the following: ...

  • Page 88: Fax Redial

    Chapter 8 Additional Dialling Fax Redial Operations If you are sending a fax automatically and the line is busy, the machine will redial up to three times at five minute intervals. Outgoing Call history Load your document. The last 30 numbers you sent a fax to will be stored in the outgoing call history.

  • Page 89: Caller Id History (Only Available For Some Countries)

    Dialling and storing numbers Caller ID history (Only NOTE available for some countries) You can print the Caller ID list. (See Advanced User’s Guide: How to print a report.) This feature requires the Caller ID subscriber service offered by many local telephone companies.

  • Page 90: Storing Numbers

    Chapter 8 Storing numbers Enter the first fax or telephone number using the keyboard on the Touchscreen (up to 20 digits). You can set up your machine to do the Press OK. following types of easy dialling: Address Book and Groups for broadcasting faxes. NOTE •...

  • Page 91: Changing Or Deleting Address Book Names Or Numbers

    Dialling and storing numbers Changing or deleting Address Do one of the following: Book names or numbers  If you want to change the name, press Name. Enter the new name (up to 16 You can change or delete an Address Book characters) using the keyboard on name or number that has already been the Touchscreen.

  • Page 92: Making Copies

    Making copies How to copy Stop copying The following steps demonstrate a basic copy To stop copying, press operation. Do one of the following to load your document:  Place the document face up in the ADF. (See Using the ADF on page 44.) ...

  • Page 93: Copy Options

    Paper Size Press Paper Type.  Tray Select Press a or b to display Plain Paper, (MFC-J3720/MFC-J6720DW) Inkjet Paper, Brother BP71,  ADF HighSpeed Mode Other Glossy or Transparency, and then press the option you want to (Advanced User’s Guide) set.

  • Page 94: Tray Select (Mfc-J3720/Mfc-J6720Dw)

    Chapter 9 ADF High Speed Mode Press a or b to display Paper Size. copying Press Paper Size. When copying multi-page A4 or Letter size Press a or b to display A4, A5, A3, documents, you can print multiple copies 10x15cm, Letter, Legal or Ledger, faster by placing the documents face up, and then press the option you want to...

  • Page 95: Printing Photos From A Memory Card Or Usb Flash Drive

    (See Software and Network User’s Guide.) Using a memory card or USB Flash drive Your Brother machine has media drives (slots) for use with the following popular digital camera media: Memory Stick Duo™, Memory Stick PRO Duo™, SD Memory Card,...

  • Page 96: Getting Started

    Chapter 10 Getting started Open the media slot cover. Firmly put a memory card or USB Flash drive into the correct slot. 1 USB Flash drive IMPORTANT The USB direct interface supports only a USB Flash drive, a PictBridge-compatible camera, or a digital camera that uses the USB mass storage standard.
  • Page 97 Printing photos from a memory card or USB Flash drive IMPORTANT • DO NOT insert a Memory Stick Duo™ into the lower SD slot, this may cause damage to the machine. • DO NOT insert more than one media card in the machine at the same time. Doing this may cause damage to the machine.

  • Page 98: Print Images

    Chapter 10 Print Images Read and confirm the displayed list of options and do one of the following:  If you want to change the print View Photos settings, press Print Settings. (See Advanced User’s Guide: You can preview your photos on the PhotoCapture Center™...

  • Page 99: Photocapture Center™ Print Settings

    Printing photos from a memory card or USB Flash drive PhotoCapture Center™ How to scan to a print settings memory card or USB Flash drive You can temporarily change the print settings for the next print. You can scan monochrome and colour The machine returns to its default settings documents to a memory card or USB Flash after 1 minute.
  • Page 100 Chapter 10 Choose the settings for ADF High Speed Mode, Scan Type, Resolution, File Type, Scan Size, Scan Long Paper, File Name, Auto Crop and Remove Background Colour as required. NOTE • If you chose colour in the scan type setting, you cannot choose the file type TIFF.

  • Page 101: How To Print From A Computer

    To print from a computer, you must install the printer driver. (For more information, see Software and Network User’s Guide.) Install the Brother printer driver from the CD-ROM or Brother website. (See Quick Setup Guide.) From your application, choose the Print command.

  • Page 102: How To Scan To A Computer

    How to scan to a computer Before scanning To use the machine as a scanner, install a scanner driver. If the machine is on a network, configure it with a TCP/IP address.  Install the scanner drivers from the CD-ROM. (See Quick Setup Guide: Install MFL-Pro Suite.) Configure the machine with a TCP/IP address if network scanning does not work.

  • Page 103: Scanning A Document As A Pdf File Using Controlcenter4 (Windows ® )

    ® (Windows Click (Brother Utilities), and then click the drop-down list and select your model name (if not already selected). Click SCAN in the left navigation bar, and then click ControlCenter4. The ControlCenter4 application will open. If the ControlCenter4 Mode screen appears, choose the Advanced Mode, and then click...
  • Page 104 Chapter 12 Set the scanning configuration. Click Configuration, and then select Button settings, Scan and File. The configuration dialog box appears. You can change the default settings. 1 Choose PDF (*.pdf) from the File Type drop-down list. 2 You can enter the file name you want to use for the document. 3 You can save the file to the default folder, or choose your preferred folder by clicking the (Browse) button.
  • Page 105 How to scan to a computer Click File. Press Scan. The machine starts the scanning process. The folder where the scanned data is saved will open automatically.

  • Page 106: How To Change The Machine's Scan Mode Settings For Pdf Scanning

    ® (Windows Click (Brother Utilities), and then click the drop-down list and select your model name (if not already selected). Click SCAN in the left navigation bar, and then click ControlCenter4. The ControlCenter4 application will open. Make sure the machine you want to use is selected from the Model drop-down list.
  • Page 107 How to scan to a computer Choose the File tab. You can change the default settings. 1 Choose PDF (*.pdf) from the File Type drop-down list. 2 You can enter the file name you want to use for the document. 3 You can save the file to the default folder, or choose your preferred folder by clicking the (Browse) button.

  • Page 108: How To Scan A Document As A Pdf File Using The Touchscreen

    Chapter 12 How to scan a document as a PDF file using the Touchscreen Load your document. (See How to load documents on page 44.) Press (Scan). Press d or c to display to File. Press to File. If the machine is connected to a network, press the PC Name. Do one of the following: ...

  • Page 109: Adf High Speed Mode Scanning

    How to scan to a computer ADF High Speed Mode scanning When scanning multi-page A4 or Letter size documents, you can scan faster by placing them face up, long edge first in the ADF. (See How to load documents on page 44.) Place your document in the ADF face up, long edge first.

  • Page 110: A Routine Maintenance

    For example, when one of the ink optimum performance and reliability when cartridges is near the end of its life, the used with Brother Original ink cartridges. Touchscreen will display Ink Low (name Brother cannot guarantee this optimum of colour).
  • Page 111 Routine maintenance Press the lock release lever as shown to Turn the green release lever on the release the cartridge indicated on the orange protective packing (1) Touchscreen. Remove the cartridge counterclockwise until it releases the from the machine. vacuum seal. Then remove the orange protective packing as shown.
  • Page 112 Brother Original cartridge and that it is installed correctly. Remove the ink cartridge and reinstall it slowly and firmly until the cartridge lever lifts.

  • Page 113: Cleaning And Checking The Machine

    Routine maintenance Cleaning and checking In the ADF unit, clean the white bar (1) and the glass strip (2) with a lint-free the machine cloth moistened with a non-flammable glass cleaner. Cleaning the scanner glass Unplug the machine from the electrical socket.

  • Page 114: Cleaning The Print Head

    Clean the print head if you get a horizontal improved, contact Brother customer line in the text or graphics, or blank text on service or your local Brother dealer. your printed pages. You can clean Black only; Yellow, Cyan, and Magenta at once; or all •...
  • Page 115 Brother Original Innobella™ replacement ink cartridge for each problem colour. Try cleaning the print head up to five more times. If the print has not improved, contact Brother customer service or your local Brother dealer.

  • Page 116: Checking The Print Alignment

    Checking the print alignment NOTE If your printed text becomes blurred or images become faded, you may need to adjust the print alignment after transporting the machine. Press When the print After the print NOTE alignment is not alignment is adjusted correctly, adjusted correctly, You can also press...

  • Page 117: Setting The Date And Time

    Routine maintenance Setting the date and To enter the time, do one of the following: time  If you chose 12h Clock in step l, enter the time (in 12-hour format) The Touchscreen displays the date and time. using the keyboard on the If it is not current, follow these instructions to Touchscreen, and then press AM or re-enter it.

  • Page 118: Troubleshooting

    If you think there is a problem with your machine, check each of the items below first and follow the troubleshooting tips. You can correct most problems by yourself. If you need additional help, the Brother Solutions Center offers the latest FAQs and troubleshooting tips.
  • Page 119 Troubleshooting Scanning problems:  Scanning Difficulties on page 138  PhotoCapture Center™ Difficulties on page 139 Software and Network problems:  Software Difficulties on page 139  Network Difficulties on page 139  Difficulties when entering data on page 140...

  • Page 120: Error And Maintenance Messages

    The most common error and maintenance messages are shown in the table. You can clear most errors and perform routine maintenance by yourself. If you need additional help, the Brother Solutions Center offers the latest FAQs and troubleshooting tips: Visit us at http://solutions.brother.com/. Error Message...
  • Page 121 (See Replacing the ink cartridges on page 100.) An ink cartridge is not installed correctly. If you are using non Brother Original Replace the cartridge with a Brother ink, the machine may not detect the Original ink cartridge. If the error ink cartridge.
  • Page 122 Error Message Cause Action Document Jam/too Long The document was not inserted or fed (See Using the ADF on page 44.) correctly, or the document scanned (See Document jam on page 121.) from the ADF was too long. (For Australia, Singapore and Hong (For Australia, Singapore and Hong DR Mode in Use (For Australia, Singapore...
  • Page 123 Ink Absorber Full is full. These components are will need to be replaced. Contact periodic maintenance items that may Brother Customer Service or your require replacement after a period of local Brother Authorised Service time to ensure optimum performance Centre to have your machine from your Brother machine.
  • Page 124 Error Message Cause Action The room temperature is too low. After increasing the room Low Temperature temperature, allow the machine to warm up to room temperature. Try again later. The memory card is either corrupted, Remove the memory card from the Media Error incorrectly formatted, or there is a media drive (slot) of the machine and...
  • Page 125 Troubleshooting Error Message Cause Action (MFC-J3520/ The machine is out of paper, or paper Do one of the following: MFC-J6520DW) is not correctly loaded in the paper  Refill the paper in the paper tray, tray. and then press OK on the No Paper Fed Touchscreen.
  • Page 126 Error Message Cause Action The machine's memory is full. If a fax-sending or copy operation Out of Memory is in process: Press , Quit or Close and  wait until the other operations that are in process finish, and then try again.
  • Page 127 Troubleshooting Error Message Cause Action The paper is jammed in the machine. Remove the jammed paper by Paper Jam [Front,Rear] following the steps in Printer jam or paper jam on page 123. Make sure the paper length guide is set to the correct paper size. DO NOT extend the paper tray when you load A5 or smaller size paper.
  • Page 128 USB direct interface. USB device. turn the machine off and then on For more information, visit us at again. http://solutions.brother.com/. An ink cartridge has been installed in Check which ink cartridges are not Wrong Ink Colour the wrong position. matched by colour to their ink cartridge positions and move them to their correct positions.
  • Page 129 Troubleshooting Error Message Cause Action (MFC-J3520/ The paper size setting does not 1 Check that the paper size you MFC-J6520DW) match the size of paper in the tray. choose matches the size of paper in the tray. The paper orientation is incorrect for Wrong Paper the paper size.

  • Page 130: Error Animations

    (See Quick Setup Guide: Enter personal information ® (Windows (Station ID).) Click (Brother Utilities), and then Press to temporarily interrupt the click the drop-down list and select your error. model name (if not already selected).

  • Page 131: Document Jam

    Troubleshooting Document jam Make sure you have set PC-Fax Receive on the machine. (See PC-FAX ® Receiving (Windows ) on page 61.) Documents can jam in the ADF unit if they are If faxes are in the machine’s memory not inserted or fed correctly, or if they are too when you set up PC-Fax Receive, the long.
  • Page 132 Document is jammed inside the ADF Removing small documents jammed unit in the ADF Take any paper that is not jammed out Lift the document cover. of the ADF. Insert a piece of stiff paper, such as Lift the document cover. cardstock, into the ADF to push any small paper scraps through.

  • Page 133: Printer Jam Or Paper Jam

    Troubleshooting Printer jam or paper jam Pull out the jammed paper (1). (MFC-J3520/MFC-J6520DW) Located and removed the jammed paper by following these steps. Unplug the machine from the electrical socket. (MFC-J3520/MFC-J6520DW) Pull the paper tray #1 (1) completely out of the machine.
  • Page 134 Make sure you look carefully inside the Move the print head (if necessary) to machine above and below the green reach any paper remaining in this area. Jam Clear Flap for any pieces of paper. Make sure no jammed paper is left in the corners of the machine (1) and (2).
  • Page 135 Troubleshooting Make sure you look carefully inside (1) Open the Jam Clear Cover at the back for any pieces of paper. of the machine. Open the inside cover (1). Do one of the following:  If the Touchscreen shows Paper Jam [Front], go to step n.
  • Page 136 Put the paper tray firmly back in the any jammed paper. If there is any machine. jammed paper, slowly pull it out of the (MFC-J3520/MFC-J6520DW) machine. (MFC-J3720/MFC-J6720DW) Close the inside cover and Jam Clear Cover. Make sure the covers are closed...
  • Page 137 Troubleshooting Additional paper jam clear operations Gently close the scanner cover using the finger holds on each side. Using both hands, use the finger holds on each side of the machine to lift the scanner cover (1) into the open position. Move the print head (if necessary) to reach any paper remaining in this area.
  • Page 138 Gently close the scanner cover using Put only one sheet of A4 or Letter size the finger holds on each side. thick paper, such as glossy paper, in Landscape orientation in the manual feed slot. Push the paper into the manual feed slot.

  • Page 139: If You Are Having Difficulty With Your Machine

    • If you think there is a problem with your machine, check the following chart and follow the troubleshooting tips. You can correct most problems by yourself. • If you need additional help, the Brother Solutions Center offers the latest FAQs and troubleshooting tips.
  • Page 140 Printing Difficulties (continued) Difficulty Suggestions No printout. The document will not print if the old, unprinted data remains in the printer driver spooler. Open the printer icon, and then delete all the data. Your printer icon can (continued) be found in the following way: ®...

  • Page 141: Print Quality Difficulties

     The ink cartridge may not have been stored correctly before use. Make sure you are using Brother Original Innobella™ ink. Brother does not recommend the use of cartridges other than Brother Original cartridges or the refilling of used cartridges with ink from other sources.
  • Page 142 The machine prints blank pages. Clean the print head. (See Cleaning the print head on page 104.) Make sure you are using Brother Original Innobella™ ink. To prolong print head life, provide the best ink cartridge economy and maintain print quality, we do not recommend frequently unplugging the machine and/or leaving the machine unplugged for extended periods of time.

  • Page 143: Paper Handling Difficulties

    (See Advanced User’s Guide: Cleaning the paper pick-up rollers.) Photo paper does not feed When you print on Brother Photo paper, load one extra sheet of the same photo correctly. paper in the paper tray. An extra sheet has been included in the paper package for this purpose.

  • Page 144: Printing Received Faxes

    (See Paper Size (MFC-J3520/MFC-J6520DW) on page 37.) Turn on Auto Reduction. (See Advanced User’s Guide: Printing a reduced incoming fax.)

  • Page 145: Receiving Faxes

    If your Brother machine shares a line with other telephones and you want it to automatically answer all incoming faxes, select Fax/Tel mode. In Fax/Tel mode, your Brother machine will automatically receive faxes and produce a fast double-ring to alert you to answer voice calls.

  • Page 146: Sending Faxes

    Cannot receive a fax. If you are using a telephone answering machine (External TAD mode) on the same line as the Brother machine, make sure your answering machine is set up (continued) correctly. (See Connecting an external TAD (telephone answering device) on page 73.)

  • Page 147: Handling Incoming Calls

    For example: If you subscribe to Call Waiting or another custom service and its signal comes through the line while your machine is sending or receiving a fax, the signal can temporarily interrupt the faxes. Brother's ECM (Error Correction Mode) feature should help overcome this problem. This condition is related to the telephone system industry and is common to all devices that send and receive information on a single, shared line with custom features.

  • Page 148: Copying Difficulties

    (Not available in Hong Kong and Taiwan) ® starting to scan. (Windows Make sure the Brother TWAIN or WIA driver is chosen as the primary source in your scanning application. For example, in Nuance™ PaperPort™ 12SE, click Scan Settings, Select to choose the Brother TWAIN/WIA driver.

  • Page 149: Photocapture Center™ Difficulties

    Network scanning. To add port 54925 for Network scanning, enter the information below: In Name: Enter any description, for example Brother NetScan. In Port number: Enter 54925. In Protocol: UDP is selected. Please refer to the instruction manual that came with your third-party Security/Firewall Software or contact the software manufacturer.
  • Page 150 It is necessary to set the third-party Security/Firewall Software to allow PC-FAX Rx. To add port 54926 for Network PC-FAX Rx, enter the information below: In Name: Enter any description, for example Brother PC-FAX Rx. In Port number: Enter 54926.

  • Page 151: Dial Tone Detection

    Internet connection, rather than a traditional phone line. Telephone line • Brother does not recommend the use of a interference / VoIP VoIP line. VoIP limitations in general can cause some functions of the fax machine not to work correctly.

  • Page 152: Machine Information

    Faxes in memory 4 All Settings Press Main Version. Your machine’s firmware version will You can restore all settings to the factory appear on the Touchscreen. default. Brother strongly recommends performing Press this procedure before handing over or disposing of the machine.

  • Page 153: How To Reset The Machine

    Troubleshooting NOTE Unplug the interface cable before you choose Network or All Settings. How to reset the machine Press (Settings). Press All Settings. Press a or b to display Initial Setup. Press Initial Setup. Press a or b to display Reset. Press Reset.

  • Page 154: C Settings And Feature Tables

    Settings and feature tables Using the Settings tables Your machine’s Touchscreen LCD is easy to set up and operate. All you have to do is press the settings and options you want to set as they are displayed on the screen. We have created step-by-step Settings tables and Feature tables so you can see at-a- glance all the available choices for each...

  • Page 155: Settings Tables

    Lets you configure the Wi-Fi TCP/IP TCP/IP protocol. — — You can configure your WLAN Assistant wireless network settings using the Brother CD-ROM. — — You can manually Setup Wizard configure your print server for a wireless network. — —...
  • Page 156 Options Descriptions Page — Sets the type of paper in Paper Type Plain Paper* paper tray #1. Inkjet Paper (Tray#1) Brother BP71 (MFC-J3720/ Other Glossy MFC-J6720DW) Transparency — Sets the size of paper in Paper Size paper tray #1. 10x15cm...
  • Page 157 Lets you check the Ink Volume available ink volume. — Sets the type of paper in Paper Type Plain Paper* paper tray. (MFC-J3520/ Inkjet Paper MFC-J6520DW) Brother BP71 Other Glossy Transparency — Sets the size of paper in Paper Size paper tray.
  • Page 158 General Setup Tray Setting Tray #1 Paper Type (Options) paper tray #1. (Continued) (MFC-J3720/ MFC-J6720DW) Plain Paper* Inkjet Paper Brother BP71 Other Glossy Transparency Sets the size of paper in Paper Size (Options) paper tray #1. 10x15cm Letter Legal Ledger...
  • Page 159 Settings and feature tables Level1 Level2 Level3 Options Descriptions Page Adjusts the ring volume. General Setup Volume Ring (Continued) Med* High Adjusts the volume of the Beep sounds when you press Low* the Touchscreen or Touchpanel. High Adjusts the speaker Speaker volume.
  • Page 160 Level1 Level2 Level3 Options Descriptions Page Choose the Receive Setup Receive Receive Mode Fax Only* Mode that best suits your Fax/Tel needs. External TAD Manual 2 - 10 (2*) Sets the number of rings Ring Delay before the machine (Example for answers in Fax Only or Australia) Fax/Tel mode.
  • Page 161 Settings and feature tables Level1 Level2 Level3 Options Descriptions Page Cuts the size of incoming Setup Receive Auto Reduction faxes to fit the paper size. (Continued) (Continued) You can set the machine Memory Receive Off* to either forward fax Fax Forward messages, store incoming faxes in the Fax Storage...
  • Page 162 Level1 Level2 Level3 Options Descriptions Page You can set whether to Dial Restriction Dial Pad Enter # Twice restrict fax transmissions, (Continued) or require that the user enters the number twice Off* in order to prevent Address Book Enter # Twice transmissions to an incorrect address.
  • Page 163 See Software and Network User’s Guide. Please go to the Brother Solutions Center to download the Wi-Fi Direct™ Guide at http://solutions.brother.com/. Please go to the Brother Solutions Center to download the Web Connect Guide at http://solutions.brother.com/. The default settings are shown in Bold with an asterisk.
  • Page 164 [000-255] See Software and Network User’s Guide. Please go to the Brother Solutions Center to download the Wi-Fi Direct™ Guide at http://solutions.brother.com/. Please go to the Brother Solutions Center to download the Web Connect Guide at http://solutions.brother.com/. The default settings are shown in Bold with an asterisk.
  • Page 165 CD-ROM. See Software and Network User’s Guide. Please go to the Brother Solutions Center to download the Wi-Fi Direct™ Guide at http://solutions.brother.com/. Please go to the Brother Solutions Center to download the Web Connect Guide at http://solutions.brother.com/. The default settings are shown in Bold with an asterisk.
  • Page 166 PIN. See Software and Network User’s Guide. Please go to the Brother Solutions Center to download the Wi-Fi Direct™ Guide at http://solutions.brother.com/. Please go to the Brother Solutions Center to download the Web Connect Guide at http://solutions.brother.com/. The default settings are shown in Bold with an asterisk.
  • Page 167 See Software and Network User’s Guide. Please go to the Brother Solutions Center to download the Wi-Fi Direct™ Guide at http://solutions.brother.com/. Please go to the Brother Solutions Center to download the Web Connect Guide at http://solutions.brother.com/. The default settings are shown in Bold with an asterisk.
  • Page 168 32 characters) See Software and Network User’s Guide. Please go to the Brother Solutions Center to download the Wi-Fi Direct™ Guide at http://solutions.brother.com/. Please go to the Brother Solutions Center to download the Web Connect Guide at http://solutions.brother.com/. The default settings are shown in Bold with an asterisk.
  • Page 169 Off* See Software and Network User’s Guide. Please go to the Brother Solutions Center to download the Wi-Fi Direct™ Guide at http://solutions.brother.com/. Please go to the Brother Solutions Center to download the Web Connect Guide at http://solutions.brother.com/. The default settings are shown in Bold with an asterisk.
  • Page 170 See Software and Network User’s Guide. Please go to the Brother Solutions Center to download the Wi-Fi Direct™ Guide at http://solutions.brother.com/. Please go to the Brother Solutions Center to download the Web Connect Guide at http://solutions.brother.com/. The default settings are shown in Bold with an asterisk.
  • Page 171 Settings and feature tables All Settings (continued) Level1 Level2 Level3 Options Descriptions Page — — Prints these lists and Print Reports XMIT Verify reports. — — Address Book — — Fax Journal — — User Settings — — Network Configuration —...
  • Page 172 Level1 Level2 Level3 Options Descriptions Page — Sets a prefix number that Initial Setup Dial Prefix will always be added (Continued) (Not available in Off* before the fax number South Africa) every time you dial. — Choose the telephone Phone Line Set Normal* line type.

  • Page 173: Feature Tables

    Settings and feature tables Feature tables Fax (When Fax Preview is Off.) Level1 Level2 Level3 Options Descriptions Page Redial (Pause) — — — Redials the last number called. When you are entering a fax or telephone number on the Touchpanel, Redial changes to Pause on the Touchscreen.
  • Page 174 Level1 Level2 Level3 Options Descriptions Page — — When LDAP is off, the Address Book search will be within the (Search:) Local Address Book. When LDAP is on, the search will be within the Local Address Book and LDAP Server. —...
  • Page 175 Settings and feature tables Level1 Level2 Level3 Options Descriptions Page — Sets the resolution for Options Fax Resolution Standard* outgoing faxes. Fine S.Fine Photo — Changes the brightness Contrast Auto* of faxes you send. Light Dark Glass Scan Size — Sets the glass scan size for faxes.
  • Page 176 Level1 Level2 Level3 Options Descriptions Page — If you are having difficulty Options Overseas Mode sending faxes overseas, (Continued) Off* set this to On. You can choose a number Call History Outgoing Call Apply from the Outgoing Call Edit history and then send a (Options) fax to it, add it to the Address Book, or delete...
  • Page 177 Best copy. — Choose the paper type Paper Type Plain Paper* that matches the paper in Inkjet Paper the tray. Brother BP71 Other Glossy Transparency (MFC-J3720/ MFC-J6720DW, when Tray #2 is selected in Tray Select.) Plain Paper See Advanced User’s Guide.
  • Page 178 Level1 Level2 Level3 Options Descriptions Page — Choose the paper size Options Paper Size that matches the paper in (Continued) the tray. 10x15cm Letter Legal Ledger (MFC-J3720/ MFC-J6720DW, when Tray #2 is selected in Tray Select.) Letter Legal Ledger — Choose the tray that will Tray Select Tray #1...
  • Page 179 Settings and feature tables Level1 Level2 Level3 Options Descriptions Page — Adjusts the density of Options Density copies. (Continued) — You can choose to stack Stack/Sort Stack* or sort multiple copies. Sort — You can make N in 1, Page Layout Off(1in1)* 2 in 1 ID, 1 to 2, or Poster 2in1(Portrait)
  • Page 180 Level1 Level2 Level3 Options Descriptions Page — You can choose the Options 2-sided Copy Off* 2-sided print settings. — Portrait (Continued) Long Edge Flip — Landscape Long Edge Flip — Portrait Short Edge Flip — Landscape Short Edge Flip Advanced Normal* 2-sided 1 2-sided 2...
  • Page 181 173.) PageManager is — Saves the current settings downloaded for Save as as a shortcut. Shortcut Macintosh users. See Accessing Brother Support (Macintosh) on page 5.) (For more Configure the detailed to File* PC Select Options information, see settings.
  • Page 182 Level1 Level2 Level3 Options Descriptions Page Profile Name (For details, see Configure the detailed to FTP Options the Options settings. on page 177.) — Saves the current settings Save as as a shortcut. Shortcut Profile Name (For details, see Configure the detailed to Network Options the Options...
  • Page 183 Settings and feature tables Options (for to OCR) Level1 Level2 Options Descriptions Page If you want to use the Options Set with Touch Off(Set with Touchscreen to change the Panel Computer)* machine’s settings, choose On. The settings below will appear when On is selected in Set with Touch Panel.
  • Page 184 Options (for to File, to Image or to E-mail) Level1 Level2 Options Descriptions Page If you want to use the Options Set with Touch Off(Set with Touchscreen to change the Panel Computer)* machine’s settings, choose On. The settings below will appear when On is selected in Set with Touch Panel.
  • Page 185 Settings and feature tables Options (for to Media) Level1 Level2 Options Descriptions Page You can scan A4 or Letter Options ADF High Speed Mode documents faster by placing Off* them long side edge first in the ADF. You can choose the scan type Scan Type Colour* for your document.
  • Page 186 Level1 Level2 Options Descriptions Page Change the amount of Options Remove Background Off* background colour that is Colour (Continued) removed. Medium High You can save your scan Set New Default settings as the default settings. You can restore all settings to Factory Reset the original factory default settings.
  • Page 187 Settings and feature tables Level1 Level2 Options1 Descriptions Page You can choose the scan size Options Scan Size for your document. (Continued) 10x15cm Business Card (90x60mm) Letter Legal Ledger You can scan a long document Scan Long Paper using the ADF. Off* You can save your scan Set New Default...
  • Page 188 Level1 Level2 Options1 Descriptions Page (If you choose the You can choose the file format Options File Type Colour option in the for your document. (Continued) Scan Type setting) PDF* JPEG (If you choose the Mono option in the Scan Type setting) PDF* TIFF You can choose the scan size...
  • Page 189 Settings and feature tables Photo Level1 Level2 Level3 Options Descriptions Page For more You can print a thumbnail Index Print Print Index Print Settings information, see page. Sheet the Print Settings on page 183. For more You can print an Print Photos Print Settings information, see...
  • Page 190 Level1 Level2 Level3 Options Descriptions Page You can print ID photos ID Photo Print Select a Photo Select ID Print Settings (For more for your resume, passport Photo Size information, see and so on. (Options) the Print Settings on page 184.) 25x36mm 35x45mm 36x51mm...

  • Page 191: Print Settings

    Print Quality Normal (Not available for Photo* DPOF printing.) — — Choose the paper type. Paper Type Plain Paper Inkjet Paper Brother BP71 Other Glossy* — — Choose the paper size. Paper Size 10x15cm* 13x18cm Letter Ledger (When A4 or —...
  • Page 192 Option1 Option2 Option3 Option4 Descriptions Page — — Adjusts the contrast. Contrast (Does not appear when Enhance is chosen.) Adjusts the hue of the Colour Enhance Colour Enhance White Balance white areas. (Does not appear (Options) when Enhance is chosen.) Off* Enhances the detail of the Sharpness...
  • Page 193 Descriptions Page — — Choose the paper type. Paper Type Plain Paper* Inkjet Paper Brother BP71 Other Glossy — — Choose the paper size. Paper Size Letter See Advanced User’s Guide. The default settings are shown in Bold with an asterisk.
  • Page 194 Facebook — — Picasa Web — — Albums™ ® — — Flickr Please go to the Brother Solutions Center to download Web Connect Guide at http://solutions.brother.com/. The default settings are shown in Bold with an asterisk.
  • Page 195 Settings and feature tables A3 Copy Shortcuts Level1 Level2 Option1 Option2 Descriptions Page Choose the Copy A3 2in1 Options Quality Normal* resolution for the next Best copy. A4 i A3 Displays the available Paper Type Plain Paper paper type. A3iA4 Sets the size of paper in Paper Size A4 + Note(L)
  • Page 196 (Shortcuts) Level1 Level2 Level3 Options Descriptions Page For more You can change the Add Shortcut Copy ADF HighSpeed information, see settings in the Copy Mode Options in Copy Options. Quality on page 167. Paper Type Paper Size Tray Select (MFC-J3720/ MFC-J6720DW) Enlarge/Reduce Density...
  • Page 197 Settings and feature tables Level1 Level2 Level3 Options Descriptions Page Sets the resolution for Add Shortcut Fax Resolution Standard* outgoing faxes. (Continued) (Options) Fine S.Fine Photo Changes the brightness Contrast Auto* of faxes you send. Light Dark Adjusts the scan area of Glass Scan Size A4* the scanner glass to the size of the document.
  • Page 198 Level1 Level2 Level3 Options Descriptions Page You can scan a Add Shortcut Scan to File PC Select monochrome or a colour (Continued) document into your computer. You can have your text to OCR PC Select document converted to an editable text file. You can scan a colour to Image PC Select...
  • Page 199 Level1 Level2 Level3 Options Descriptions Page — Lets you connect the Add Shortcut ® SkyDrive Brother machine to an (Continued) — Internet service. Google Drive™ — Web services may have — ® been added and/or Evernote service names may have Dropbox —...
  • Page 200 (Wi-Fi Setup) NOTE ® After the Wi-Fi is set up, you cannot change the settings from your Home screen. Change any settings for the Wi-Fi connection in the Settings screen. Level1 Level2 Level3 Options Descriptions Page — — You can manually Setup Wizard configure your print server for a wireless network.

  • Page 201: Entering Text

    Settings and feature tables Entering Text When you need to enter text into the machine the keyboard will appear on the Touchscreen. Press to cycle between letters, numbers and special characters. NOTE • To change between lowercase or uppercase, press •...

  • Page 202: D Specifications

    Specifications General NOTE This chapter provides a summary of the machines’ specifications. For additional specifications visit http://www.brother.com/. Printer Type Inkjet Piezo with 420 nozzles  1 Print Head Mono: Piezo with 420 nozzles  3 Colour: Memory Capacity 128 MB LCD (Liquid Crystal 2.7 in.
  • Page 203 553 mm 578 mm 578 mm 433 mm 433 mm 615 mm 615 mm Weight (Taiwan) (MFC-J3520/MFC-J6520DW) 14.3 kg (MFC-J3720/MFC-J6720DW) 16.5 kg (For Australia and other countries) (MFC-J3520/MFC-J6520DW) 14.5 kg (MFC-J3720/MFC-J6720DW) 16.7 kg Noise Level Sound Pressure Operating: 50 dB(A) (Maximum) 10 to 35 C...

  • Page 204: Print Media

    Print media Paper Input Paper Tray #1  Paper type: Plain paper, inkjet paper (coated paper), glossy paper and transparency  Paper size (Landscape) A4, Letter, Executive, JIS B5 (Portrait) A3, Ledger, JIS B4 , Legal, Folio, A5, A6, Envelopes (C5, Com-10, DL, Monarch), Photo (10 ...
  • Page 205 Specifications Paper Input Manual Feed Slot (Continued)  Paper type: Plain paper, inkjet paper (coated paper), glossy paper , transparency and Envelopes  Paper size (Landscape) A4, Letter, Executive, JIS B5 (Portrait) A3, JIS B4 , Ledger, Legal, Folio, A5, A6, Envelopes (C5, Com-10, DL, Monarch), Photo (10 ...

  • Page 206: Fax

    Compatibility ITU-T Super Group 3 Modem Speed Automatic Fallback 33,600 bps Scanning Width 288 mm (A3) Scanner Glass: 204 mm (A4) Printing Width 291 mm (A3) Greyscale Monochrome: 8 bit (256 levels) Colour: 24 bit (8 bit per colour/ 256 levels) Resolution Standard 203 ...

  • Page 207: Copy

    Specifications Copy Colour/Monochrome Yes/Yes Copy Width 291 mm Multiple Copies Stacks/Sorts up to 99 pages Enlarge/Reduce 25% to 400% (in increments of 1%) Prints up to 1200  2400 dpi Resolution 2-sided  Paper type: Plain paper  Paper size: A4, Letter, Ledger, A3, Legal, A5 When copying on A3 size paper.

  • Page 208: Photocapture Center

    PhotoCapture Center™ Memory Stick Duo™ (16 MB - 128 MB) Compatible Media Memory Stick PRO Duo™ (256 MB - 32 GB) Memory Stick Micro™ (M2™) with Adapter (256 MB - 32 GB) MultiMedia Card (32 MB - 2 GB) MultiMedia Card plus (128 MB - 4 GB) MultiMedia Card mobile with Adapter (64 MB - 1 GB) SD Memory Card (16 MB - 2 GB) miniSD with Adapter (16 MB - 2 GB)

  • Page 209: Pictbridge

    Specifications PictBridge Compatibility Supports the Camera & Imaging Products Association PictBridge standard CIPA DC-001. Visit http://www.cipa.jp/pictbridge/ for more information. Interface USB direct interface...

  • Page 210: Scanner

    ® Maximum 1200  1200 dpi scanning when using the WIA Driver for Windows XP, Windows Vista , Windows 7 and ® 8 (resolution up to 19200  19200 dpi can be selected by using the Brother scanner utility). Windows...

  • Page 211: Printer

    , JIS B5 Print Speed When the Borderless feature is set to On. See Paper type and size for each operation on page 41. When printing on A3 size paper. For detailed specifications visit http://www.brother.com/. Only available for some countries.

  • Page 212: Interfaces

    See Computer requirements on page 203. ® (Windows ) If you require more advanced printer management, use the latest Brother BRAdmin Professional utility version that is available as a download from http://solutions.brother.com/. (Macintosh) The latest Brother BRAdmin Light is available as a download from http://solutions.brother.com/.

  • Page 213: Computer Requirements

    (USB or Memory card) Network Media Access (LAN) Conditions: For the latest driver updates, visit us at For WIA, 1200  1200 resolution. Brother Scanner Utility http://solutions.brother.com/. enables to enhance up to 19200  19200 dpi. Third party USB ports are not supported.

  • Page 214: Consumable Items

    For more information about the replacement consumables, visit us at http://www.brother.com/pageyield/. What is Innobella™? Innobella™ is a range of genuine consumables offered by Brother. The name "Innobella™" derives from the words "Innovation" and "Bella" (meaning "Beautiful" in Italian) and is a representation of the "innovative"...

  • Page 215: Index

    Automatic loading ..........44 fax receive ..........52 Fax Detect .........56 Envelopes .......25 Error messages on Touchscreen ..110 Brother B&W 1-sided Print Only ..... 110 CreativeCenter ........5 Cannot Detect ........111 Cannot Print ........111 Comm. Error ........111 Cover is Open ........111 Caller ID ........
  • Page 216 FAX (PC-FAX) Ink cartridges ® Windows ink dot counter ........100 sending ..........60 replacing ..........100 Fax codes Innobella™ ..........204 changing ..........76 Remote Activation Code ..56 Remote Deactivation Code .... 75 using .............76 Jacks Fax Detect ..........56 External telephone ......75 Fax, from PC See Software and Network User’s Guide.
  • Page 217 Outgoing Call Receive Mode Add to Address Book ......78 External TAD ........52 Delete ...........78 Fax Only ..........52 Send a fax ..........78 Fax/Tel ..........52 Manual ..........52 Redial/Pause ........... 78 Remote Setup Paper ........39 See Software and Network User’s Guide. capacity ..........42 Resolution loading ........
  • Page 218 TAD (telephone answering device), Web Shortcuts ........12 ® external ..........52 Windows connecting ..........73 See Software and Network User’s Guide. Receive Mode ........52 Wireless Network recording OGM ........74 See Quick Setup Guide and Software and Telephone line Network User’s Guide. connections ...........73 difficulties ..........134 interference / VoIP ......141...
  • Page 219 For Australia Only: Support – For technical support of your Brother Product other than what you can resolve through the User's Guide, please visit our Web Site or Solutions Web Site (see below) to find an answer to FAQs/Troubleshooting, locating Drivers & Software.
  • Page 220 Visit us on the World Wide Web http://www.brother.com/ These machines are approved for use in the country of purchase only. Local Brother companies or their dealers will only support machines purchased in their own countries. www.brotherearth.com...

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