Search button
Enter the desired search string directly into the text box on the toolbar and then click the
Search button to search across all of IBM support, or narrow it to a specific product, as shown
in Figure A-25.
Figure A-25 Toolbar Search button
All Support button
The All Support button allows quick access to general IBM support tools, including:
IBM ID registration: This tool is needed to access many IBM Web sites.
Electronic Service Request (ESR): This tool is used to manage PMRs online.
EcuRep: This tool is used to submit logs/files to IBM when working with support.
Passport Advantage: This tool is used to obtain licensed IBM code.
Assist on-site: This tool is used to allow IBM remote support access into your environment.
IBM Support Assistant.
Quick access to RSS feeds.
Quick access to MySupport.
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IBM WebSphere Portal V6 Self Help Guide