IBM BS029ML - WebSphere Portal Server Self Help Manual page 146

Check ConfigTrace.log
When any of the configuration tasks fail, the first thing to look into is ConfigTrace.log. When
you find the message BUILD FAILED, scroll up to find the failure error messages close, which
should look like something similar to:
run-pdjrte-config-non-zos:
[validateHost] Validating hostname(s) in the following argument: tam.acme.com
[echo] Command to run is: java com.tivoli.pd.jcfg.PDJrteCfg -action config
-host tam.acme.com -was -cfgfiles_path D:/IBM/WebSphere/AppServer/java/jre
[java] HOST NOT REACHABLE!
[java] HPDBF0120E
server. Possible causes are:
[java] Connection refused: connect
[java] The Policy server is not running.
[java] The Policy server host name or port number is incorrect.
Most of these problems are because there are communication problems with the TAM Policy
or Authorization servers.
Check runtime logs for exceptions
After the configuration task is successfully run, if there is any problem with loading the trust
association interceptor, the configuration of TAI must be reviewed, including the custom
properties, the Login modules, the user ID and passwords, and so on.
The first thing to check is if the TAI is loaded successfully by looking for lines similar to those
in Example 4-20.
Example 4-20 TAI is loaded successfully
[8/17/07 16:44:35:608 EDT] 2934440 TrustAssociat A SECJ0121I: Trust Association
Init class com.ibm.ws.security.web.WebSealTrustAssociationInterceptor loaded
successfully
[8/17/07 16:44:35:731 EDT] 2934440 TrustAssociat A SECJ0122I: Trust Association
Init Interceptor signature: WebSeal Interceptor Version 1.1
[8/17/07 16:44:35:842 EDT] 2934440 TrustAssociat A SECJ0121I: Trust Association
Init class com.ibm.ws.security.web.TAMTrustAssociationInterceptorPlus loaded
successfully
[8/17/07 16:44:35:844 EDT] 2934440 TrustAssociat A SECJ0122I: Trust Association
Init Interceptor signature: Unspecified
[8/17/07 16:44:35:848 EDT] 2934440 SecurityCompo I SECJ0240I: Security service
initialization completed successfully
If you see a stack trace indicating a problem, there must be some indication, as shown in
Example 4-21.
Example 4-21 TAM vault adapter initialization failed
[8/17/07 16:45:21:276 EDT] 2934440 WebGroup
Server] [/wps] [Servlet.LOG]: ServiceManager: VaultService
[com.ibm.wps.services.credentialvault.VaultServiceImpl] initializing...
[8/17/07 16:45:23:130 EDT] 2934440 WebGroup
Server] [/wps] [Servlet.LOG]: ServiceManager: exception initializing service
implementation com.ibm.wps.services.credentialvault.VaultServiceImpl:
com.ibm.wps.services.credentialvault.exceptions.AdapterManagerException:
EJPSK0024E: Vault adapter type AccessManager could not be loaded.
132
IBM WebSphere Portal V6 Self Help Guide
Could not contact the Tivoli Access Manager policy
I SRVE0180I: [WebSphere Portal
I SRVE0180I: [WebSphere Portal