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Troubleshooting
CD, DVD, or recordable drives
The computer does not recognize a disc or the CD, DVD, or recordable
drive
Make sure that the disc label is facing up, then try again.
Try a different disc. Occasionally discs are flawed or become scratched and
cannot be read by the CD or DVD drive.
If you are trying to play a DVD, make sure that you have a DVD drive. To
identify your drive type, see
Your computer may be experiencing some temporary memory problems.
Some music CDs have copy protection software. You may not be able to
play these CDs on your computer.
page
233.
Restart your computer, then enter the BIOS Setup utility by pressing and
holding F1 while your computer restarts. Make sure that the IDE controllers
are enabled. For more information on using the BIOS Setup utility, see
"Using the BIOS Setup utility" on page
drivers" on page 203.
Audio CD does not produce sound
Make sure that the disc label is facing up, then try again.
Some music CDs have copy protection software. You may not be able to
play these CDs on your computer.
Make sure that the volume controls are turned up. For more information,
volume in Windows 2000" on page
Make sure that external speaker cables are connected correctly and securely.
"Identifying drive types" on page
226.
82.
82.
www.gateway.com
Troubleshooting
76.
or
"Adjusting the
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Table of Contents
Troubleshooting
