Networks; Operating System - Gateway M675 User Manual

Chapter 17: Troubleshooting
Shut down and restart your notebook.
Remove all extension cables and switch boxes.
Try a mouse you know is working to make sure that the mouse port works.
The external mouse works erratically
Clean the mouse. For more information, see
page
Some mouse pad patterns "confuse" optical mice. Try the mouse on a
different surface.

Networks

You cannot connect to your company network
Every network is unique. Contact your company computer department or
network administrator for help.
Help and
Support

Operating system

The program I am working in has stopped responding but the cursor
moves and other programs work
The program has crashed. Press C
and close the non-responsive program.
The notebook keeps showing the wrong date and time even after
resetting
The CMOS battery on the system board may need to be replaced. Contact
Gateway technical support.
The notebook seems to be operating more slowly than usual
The hard drive is full or nearly full. Run the Disk Cleanup utility to clear
out unnecessary and temporary files, and remove unneeded programs and
files. For more information, see
296
242.
For more information about network troubleshooting in
Windows XP, click Start, then click Help and Support.
Type the keyword network troubleshooting in the
Search box
www.gateway.com
"Cleaning the mouse" on
, then click the arrow.
+A +D to open the Task Manager
TRL LT EL
"Using Disk Cleanup" on page 234.