Gateway M675 User Manual
Gateway M675 User Manual

Gateway M675 User Manual

Gateway user's guide notebook m675
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Table of Contents

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Gateway M675 Notebook
user'sguide
Customizing
Troubleshooting

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Table of Contents

Troubleshooting

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Summary of Contents for Gateway M675

  • Page 1 Gateway M675 Notebook user'sguide Customizing Troubleshooting...
  • Page 3: Table Of Contents

    Gateway model number ........
  • Page 4 Do More With Gateway ........
  • Page 5 Installing Fax in Windows XP ........80 Configuring Fax in Windows XP .
  • Page 6 Activating and using Hibernate mode .......180 9 Traveling With Your Gateway M675 Packing your notebook .
  • Page 7 Adding and modifying user accounts ........203 11 Networking Your Gateway M675 Benefits of networking .
  • Page 8 Replacing the hard drive ..........262 16 Using the Gateway M675 Port Replicator Front .
  • Page 9 Telephone support ..........303 Before calling Gateway Technical Support ......303 Telephone numbers .
  • Page 10 viii...
  • Page 11: Checking Out Your Gateway M675

    Checking Out Gateway M675 This chapter introduces you to the basic features of your notebook. Read this chapter to learn: How to identify the features of your Gateway notebook How to locate your notebook’s model and serial number How to locate the Microsoft Certificate of Authenticity...
  • Page 12: Front

    Chapter 1: Checking Out Your Gateway M675 Front Speaker Component LCD panel release latch Status indicators Speakers Audio controls LCD panel release latch Status indicators Audio controls Icon Description Open the LCD panel by pressing the release latch. Inform you of the power status, when a drive is being used, or when a button has been pressed that affects how the keyboard is used.
  • Page 13: Left Side

    Universal jack 3 Description Secure your notebook to an object by connecting a Kensington cable lock to this slot. Helps cool internal components. Do not block or insert objects into these slots. www.gateway.com Left Side slot Left side modular bay...
  • Page 14 Chapter 1: Checking Out Your Gateway M675 Component Universal jack 1 (pink plug) Universal jack 2 (green plug) Icon Description This jack is user configurable for one of the following: Microphone: a microphone can be plugged into this jack (Default) Important: A microphone can only be plugged into this jack or universal jack 2 on the port replicator.
  • Page 15 Important: Your notebook may have come with a diskette drive module, a memory card reader module, a second hard drive module, or any combination of these modules. To order a different module, contact Gateway. www.gateway.com Left Side “Configuring ®...
  • Page 16: Right Side

    Chapter 1: Checking Out Your Gateway M675 Right Side Component USB port Right-side modular bay Right-side USB port modular bay Icon Description Plug USB (Universal Serial Bus) devices (such as a diskette drive, flash drive, Iomega™ Zip™ drive, printer, scanner, camera, keyboard, or mouse) into this port.
  • Page 17: Back

    Helps cool internal components. Do not block or insert objects into these slots. Parallel Power port connector “Viewing the display on a television” on page “Connecting to a wired Ethernet network” on “Networking Your Gateway M675” on page www.gateway.com Back Ventilation 163. 205.
  • Page 18: Bottom

    Chapter 1: Checking Out Your Gateway M675 Bottom Module latch System label Battery latch Battery Component Module latch System label Battery latch Battery bay Docking port Memory bay cover Reset hole Icon Description Slide to release the module For more information, see “Changing modules”...
  • Page 19 Module latch Hard drive bay Description Slide to release the module For more information, see “Changing modules” on page 105. The hard drive is located in this bay. For more information, see “Replacing the hard drive” on page www.gateway.com Bottom 262.
  • Page 20: Keyboard Area

    Chapter 1: Checking Out Your Gateway M675 Keyboard area For information on using your keyboard, see Power button Keyboard Component Icon Power button Keyboard Touchpad Numeric keypad “Using the keyboard” on page Touchpad Description Press to turn the power on or off. You can also configure the power button for Standby/Resume mode.
  • Page 21 Web browser, online help, and the My Computer window. For more information, see Press the wireless Ethernet button to turn the wireless Ethernet emitter on or off. For more information, see Ethernet emitter on or off” on page “Multi-function buttons” on page 218. www.gateway.com Keyboard area “Turning your wireless...
  • Page 22: Identifying Your Model

    Identifying your model Important Gateway model number The label on the bottom of your notebook contains information that identifies your notebook model and its features. Gateway Technical Support will need this information if you call for assistance. Gateway model number...
  • Page 23: Internal Wireless Label

    The label is located on the bottom of your notebook. Microsoft Certificate of Authenticity The Microsoft Certificate of Authenticity label found on the bottom of your notebook includes the product key code for your operating system. www.gateway.com Identifying your model...
  • Page 24: Finding Your Specifications

    Finding your specifications For more information about your notebook, such as memory size, memory type, and hard drive size, visit Gateway’s eSupport page at support.gateway.com. The eSupport page also has links to additional Gateway documentation and detailed specifications. For more information, see “Using eSupport”...
  • Page 25: Accessories

    Accessories Accessories Gateway offers accessories that can help you make the most of using your notebook. To order accessories, visit the Accessory Store at accessories.gateway.com. Batteries If you run your notebook on battery power for extended periods, you may want to buy an additional battery so you can swap batteries when necessary.
  • Page 26 Chapter 1: Checking Out Your Gateway M675 Inkjet printers and cartridges are relatively inexpensive, but they are slower than laser printers. Using an inkjet color printer, you can print pictures, banners, and greeting cards, as well as documents. Laser printers and cartridges are more expensive, but they print much faster than inkjet printers.
  • Page 27: Getting Started

    Getting Started This chapter provides basic information about your Gateway notebook. Read this chapter to find out how to: Connect the AC adapter Start and turn off your notebook Identify the status indicators Use the keyboard Use the EZ Pad touchpad...
  • Page 28: Safety Instructions

    When traveling, do not place your notebook in overhead storage compartments where it could slide around. For more information, see “Traveling With Your Gateway M675” on page Do not drop your notebook or subject it to other physical shocks. To completely turn off all notebook power, turn your notebook off, remove the battery, and disconnect the AC adapter from the electrical outlet.
  • Page 29: Using The Battery

    Replace only with a Gateway M675 battery to avoid risk of fire or explosion. For more information, see Dispose of used batteries according to the manufacturer’s instructions. Do not dispose of batteries in a fire.
  • Page 30: Basic Safety Precautions

    When working with peripheral devices or replacing memory modules, always follow installation instructions closely. Except for replacing memory or the hard drive, do not attempt to service your notebook yourself. (See eSupport” on page 45 “Telephone support” on page 303 for service information.) www.gateway.com “Using...
  • Page 31: Connecting The Ac Adapter

    Make sure that you use the AC adapter that came with your notebook or one of the same type purchased from Gateway. Replace the power cord if it becomes damaged. The replacement cord must be of the same type and voltage rating as the original cord or your notebook may be damaged.
  • Page 32 “Status indicators” on page 27 Do not attempt to disassemble the AC adapter. The AC adapter has no user-replaceable or user-serviceable parts inside. The AC adapter has dangerous voltages that can cause serious injury or death. Contact Gateway about returning defective AC adapters. www.gateway.com...
  • Page 33: Protecting From Power Source Problems

    Warning Your AC adapter may have a built-in ventilation fan. Do not block or insert objects into these holes or the slots at the opposite end of the AC adapter. Ventilation www.gateway.com Connecting the AC adapter...
  • Page 34: Starting Your Notebook

    Standby/Resume mode. For instructions on changing the power button mode, see If you are starting your notebook for the first time, follow the on-screen instructions to set up your notebook. “Changing power settings” on page www.gateway.com 176.
  • Page 35: Waking Up Your Notebook

    . The Turn Off Computer dialog box Turn Off Computer . The Shut Down Windows dialog box opens. Shut Down What do you want your computer to do www.gateway.com Turning off your notebook “Changing power...
  • Page 36: Restarting (Rebooting) Your Notebook

    1 Press and hold the power button for about five seconds, then release it. 2 Insert a straightened paper clip into the reset hole on the bottom of your notebook. 3 Unplug the power cord and remove the battery for more than 10 seconds. www.gateway.com...
  • Page 37: Status Indicators

    LED blinking red - battery charge is very low. LED solid red - battery is malfunctioning. LED on - notebook is on. LED blinking - notebook is in Standby mode. LED off - notebook is off. www.gateway.com Status indicators Scroll lock...
  • Page 38 Pad Lock Description The modular drive is in use. The modular drive is in use. Caps Lock is turned on. Scroll Lock is turned on. For more information, see combinations” on page Numeric keypad is turned on. www.gateway.com “System key...
  • Page 39: Using The Keyboard

    USB keyboard. You can also attach an external keyboard to your optional port replicator using a USB or PS/2 port. Function keys/ System keys Windows Application Arrow keys/LCD brightness keys www.gateway.com Using the keyboard Navigation keys/ Volume keys...
  • Page 40: Key Types

    Press this key for quick access to shortcut menus and help assistants in Windows. Press these keys to move the cursor up, down, right, or left. Press these colored keys in combination with the control the screen brightness. www.gateway.com to perform actions in may open help. key to “System key key to ) to perform a specific action.
  • Page 41: System Key Combinations

    Pause execution of a DOS program. (This function is only available in some programs.) Stop the currently running DOS program. (This function is only available in some programs.) Increase the brightness of the display. Decrease the brightness of the display. www.gateway.com Using the keyboard “Changing power modes” on...
  • Page 42 Mute the sound. Press the key combination again to restore the sound. For more information, see page Increase the volume. For more information, see volume” on page Decrease the volume. For more information, see volume” on page www.gateway.com “Adjusting the volume” on “Adjusting the “Adjusting the...
  • Page 43: Multi-Function Buttons

    Open your default e-mail program. Open your default Web browser. Open online help. Open the My Computer window. Turn the wireless Ethernet emitter on or off. For more information, see “Turning your wireless Ethernet emitter on or off” on page www.gateway.com Multi-function buttons 218.
  • Page 44: Using The Audio Controls

    Skip ahead one song or track. Press to decrease the volume. Press to increase the volume. Press the volume down and volume up buttons to mute the sound. Press the button combination again to restore the sound. www.gateway.com Volume up...
  • Page 45: Using The Ez Pad Touchpad

    Windows Media Player, Windows CD Player, MusicMatch, and the DVD Player. Using the EZ Pad touchpad The EZ Pad™ consists of a touchpad, two buttons, and a scroll wheel. Right touchpad button Left touchpad button Scroll wheel Touchpad www.gateway.com...
  • Page 46: Using The Touchpad

    Position the pointer over the object. Quickly press and release the left button once. This action is called clicking. www.gateway.com...
  • Page 47 Press the left button and hold it down, then use the touchpad to move (drag) the object to the appropriate part of the screen. Release the button to drop the object where you want it. 201. www.gateway.com Using the EZ Pad touchpad...
  • Page 48: Connecting The Modem

    Insert the other end of the modem cable into a telephone wall jack. The modem will not work with digital or PBX telephone lines. Start your notebook, then start your communications program. To reduce the risk of fire, use only No. 26 AWG or larger telecommunications line cord. www.gateway.com on the back...
  • Page 49: Connecting To A Wired Ethernet Network

    Ethernet emitter or you may have a wireless Ethernet PC Card. For information about connecting to a wired or wireless Ethernet network, see Gateway M675” on page installing a wireless Ethernet PC Card, see removing a PC Card” on page...
  • Page 50: Broadband Internet Connections

    For more information about port locations, see “Using the Gateway M675 Port Replicator” on page IEEE 1394 and USB ports support plug-and-play and hot-swapping, which means that your notebook will usually recognize such a device whenever you plug it into the appropriate port.
  • Page 51: Getting Help

    Getting Help This chapter tells you about additional information resources available to help you use your notebook. Read this chapter to learn how to access: Help and Support Do More With Gateway Online help Gateway Web site...
  • Page 52: Help And Support

    To view a list of your search results, click the results header for the type of results you want to view. To view a topic, click the topic name in the . Help and Support opens. Help and Support Search Search Search Results www.gateway.com box. box. You must be list.
  • Page 53: Do More With Gateway

    Do More With Gateway Do More With Gateway Your notebook may include Do More With Gateway, a tool that provides additional information about using your Gateway notebook for digital music, digital photography, digital video, gaming, and other programs. To access Do...
  • Page 54: Online Help

    Help You can search for information by viewing the help contents, checking the index, searching for a topic or keyword, or browsing through the online help. Help www.gateway.com menu or by clicking...
  • Page 55: Gateway Web Site

    Gateway Web site Gateway’s online support is available 24 hours per day, 7 days per week and provides the most current drivers, product specifications, tutorials, and personalized information about your notebook. Visit the Gateway eSupport Web site at support.gateway.com. For more information about connecting to the Internet, see “Using the Internet”...
  • Page 56 My Downloads All Downloads to access links to technical support with a live technician, to get a list of Gateway telephone Call Us 304. to access support for non-technical issues, like the status of www.gateway.com...
  • Page 57: Windows Basics

    Windows Basics Read this chapter to learn how to: Use the Windows desktop Manage files and folders Work with documents Use shortcuts...
  • Page 58: About The Windows Environment

    Your desktop may be different from this example, depending on how your notebook is set up. Help and Support For more information about the Windows XP desktop, click Start, then click Help and Support. Type the keyword Windows desktop in the Search box , then click the arrow. www.gateway.com...
  • Page 59: Using The Desktop

    When you move the mouse pointer over any menu item that has an arrow next to it, another menu, called a submenu, opens and reveals related files, programs, or commands. to see all programs and files in the Start Programs www.gateway.com Using the desktop “Deleting...
  • Page 60: Adding Icons To The Desktop

    Right-click (press the right touchpad button) the program that you want to add to the desktop. For more information about the Windows XP Start menu, click Start, then click Help and Support. Type the keyword Windows Start menu in the Search , then click the arrow. All Programs www.gateway.com...
  • Page 61: Identifying Window Items

    This example shows the Local Disk (C:) window, which opens after you double-click the window. Title bar Menu bar . A shortcut icon for that Desktop (create shortcut) , then click the arrow. icon in the My Computer Local Disk (C:) www.gateway.com Identifying window items Close Maximize Minimize...
  • Page 62 Clicking an item on the menu bar starts an action such as Print or Save. For more information about windows in Windows XP, click Start, then click Help and Support. Type the keyword window in the Search box , then click the arrow. www.gateway.com...
  • Page 63: Working With Files And Folders

    To view the drives on your notebook: In Windows XP, click - OR - In Windows 2000, double-click the Drives , then click Start My Computer icon on the desktop. My Computer www.gateway.com Working with files and folders on the Start menu.
  • Page 64: Creating Folders

    Files Show the contents of this drive For more information about files and folders in Windows XP, click Start, then click Help and Support. Type the keyword files and folders in the Search box , then click the arrow. www.gateway.com...
  • Page 65: Copying And Moving Files And Folders

    Show the contents of this folder . The new folder is created. Folder . The new folder name appears NTER , then click the arrow. “Shortcuts” on page www.gateway.com Working with files and folders on the Start menu. icon on the desktop. Show the Show...
  • Page 66 “Searching for files” on page on the pop-up menu. . A copy of the file or folder appears in the new location. “Searching for files” on page . The file or folder you moved appears in its new location and www.gateway.com...
  • Page 67: Deleting Files And Folders

    Type the keyword deleting files and folders in the Search box , then click the arrow. . Windows moves the files and folders to the Delete , then click the arrow. www.gateway.com Working with files and folders “Searching for files” on...
  • Page 68: Browsing For Files And Folders

    . Windows asks you if you are sure Empty Recycle Bin For more information about emptying the Recycle Bin in Windows XP, click Start, then click Help and Support. Type the keyword emptying Recycle Bin in the Search , then click the arrow. www.gateway.com...
  • Page 69 Continue double-clicking folders and their subfolders until you find the file or folder you want. , then click . The My Computer My Computer icon on the desktop. The My Computer Show the contents of this folder www.gateway.com Working with files and folders Show...
  • Page 70: Searching For Files

    For more information about browsing for files and folders in Windows XP, click Start, then click Help and Support. Type the keyword files and folders in the Search box , then click the arrow. www.gateway.com...
  • Page 71: Using The Windows Search Utility

    If you type part of the name, Search will list all of the file and folder names containing the letters you typed. , then click . The Search Results window Start Search , then click Start Search For Files or Folders www.gateway.com Searching for files . The...
  • Page 72 . When the search is completed, Windows lists Search Now For more information about searching for files and folders in Windows XP, click Start, then click Help and Support. Type the keyword searching in the Search box , then click the arrow. www.gateway.com...
  • Page 73: Working With Documents

    WordPad starts and a blank document opens. Begin composing your document. Use the menus and toolbar buttons at the top of the window to format the document. Help , then click Accessories WordPad www.gateway.com Working with documents on its menu bar. . Microsoft...
  • Page 74: Saving A Document

    Save in box. File name For more information about saving documents in Windows XP, click Start, then click Help and Support. Type the keyword saving in the Search box , then click the arrow. www.gateway.com...
  • Page 75: Opening A Document

    For more information about opening documents in Support Windows XP, click Start, then click Help and Support. Type the keyword opening files in the Search box Open list, then click the folder you Look in , then click the arrow. www.gateway.com Working with documents...
  • Page 76: Printing A Document

    . The Print dialog box opens. Print . The document prints. For more information about printing documents in Windows XP, click Start, then click Help and Support. Type the keyword printing in the Search box , then click the arrow. www.gateway.com...
  • Page 77: Shortcuts

    The file or folder is not stored in the Recycle Bin. Click the file or folder, press , type the new name, then press NTER Press Press , then click the arrow. www.gateway.com Shortcuts key, . The HIFT ELETE...
  • Page 78 Chapter 4: Windows Basics www.gateway.com...
  • Page 79: Using The Internet

    Using the This chapter provides information about the Internet and the World Wide Web. Read this chapter to learn how to: Set up and access an Internet account using ® America Online Connect to a Web site using a browser Download files from the Internet Send and receive e-mail using America Online Internet...
  • Page 80: Learning About The Internet

    Your computer connects to the Internet through an ISP. For the location of your modem and Ethernet jacks, see “Back” on page 7 “Back” on page ISP Servers let you connect to the Internet and access your e-mail messages. www.gateway.com 269.
  • Page 81: Setting Up An Internet Account

    To set up an Internet account with America Online: Click Start All Programs Follow the on-screen instructions. After setting up your account, you can connect to the Internet and access your e-mail services. Setting up an Internet account , then click America Online www.gateway.com...
  • Page 82: Accessing Your Internet Account

    For general information about using Internet accounts in Windows XP, click Start, then click Help and Support. Type the keyword ISP in the Search box , then click the arrow. www.gateway.com...
  • Page 83: Using The World Wide Web

    You can identify a link by moving the mouse pointer over it. If the pointer changes to a hand, the item is a link. To learn more about using the Web browser features, click in the menu bar. Help Link page Linked Web page www.gateway.com...
  • Page 84: Connecting To A Web Site

    To go to a different Web site, type the address (called a URL for “Universal Resource Locator”) in the browser address bar (for example www.gateway.com), then click - OR - On the current Web page, click a link to a Web site.
  • Page 85: Downloading Files

    Windows XP, click Start, then click Help and Support. Type the keyword downloading files in the Search box “Protecting your notebook from viruses” on the browser address “Working with documents” on , then click the arrow. www.gateway.com Using the World Wide Web...
  • Page 86: Using E-Mail

    Type the subject of your e-mail in the Type the e-mail message. When finished, click the e-mail address you specified. jdoe@aol.com User name Internet domain name Subject . Your e-mail is sent over the Internet to Send Now www.gateway.com box.
  • Page 87: Checking Your E-Mail

    Help and For general information about using e-mail in Windows XP, Support click Start, then click Help and Support. Type the keyword e-mail in the Search box , then click the arrow. www.gateway.com Using e-mail...
  • Page 88 Chapter 5: Using the Internet www.gateway.com...
  • Page 89: Sending And Receiving Faxes

    Sending and Receiving Faxes Microsoft Fax lets you send and receive faxes using the modem. Read this chapter to learn how to: Install and configure Fax Create and send a new fax Set up a fax cover page template Fax a document you scanned or created in another program Receive, view, and print a fax Help and...
  • Page 90: Installing And Configuring Fax

    Control Panel Add and Remove Programs Add/Remove Windows Components , then click Next to exit the Windows Components Wizard. to close the Add or Remove Programs dialog box. www.gateway.com “Configuring Fax Install . The Add or Remove Programs . The Windows...
  • Page 91: Configuring Fax In Windows Xp

    Type the information about yourself that you want to appear on your fax cover page, then click screen opens. Accessories Communications . The Select Device for Sending or Receiving Faxes Next www.gateway.com Installing and configuring Fax , then click . The Sender Next...
  • Page 92 Please select the fax device check box. Enable Receive Some fax machines cannot use special characters such as hyphens. We suggest using spaces instead of hyphens in telephone and fax numbers. . This identifier information is Next www.gateway.com list, then click the Step...
  • Page 93: Configuring Fax In Windows 2000

    We suggest using eight characters for your identifier name, followed by 12 characters for your telephone number. , then click . The Control Panel window Control Panel icon. The Fax Properties dialog box opens. tab. tab. . The Fax Service Management www.gateway.com Installing and configuring Fax...
  • Page 94: Sending A Simple Fax

    Fax Service Management Start All Programs . The Send Fax Wizard opens. Start Programs . The Send Fax Wizard opens. www.gateway.com Step Step Accessories Communications Accessories Communications . The Recipient...
  • Page 95 . The Completing the Send Fax Wizard screen opens. Next Click Finish . The Preparing the Cover Next , then click the cover page Cover page template area. Subject line area, then click Note Next www.gateway.com Sending a simple fax Use dialing rules . The Schedule screen...
  • Page 96: Setting Up Your Cover

    Start Settings icon. The Fax Properties dialog tab. Click . The Cover Page-Fax Cover Cover Pages menu, then move them to the appropriate Insert , then click File www.gateway.com Communications . The Control Control Panel . The Save Save As...
  • Page 97: Faxing From Programs

    Name . The Send Fax Wizard opens. , then click File list, then click the Name . The Send Fax Wizard opens. www.gateway.com Faxing from programs printer. “Sending a simple . The Print dialog box Print printer. “Sending a simple...
  • Page 98: Receiving And Viewing A Fax

    Start All Programs . The Fax Console opens. Fax Console , then right-click the fax you want to cancel. to cancel the fax. www.gateway.com , then click , then click My Faxes , then double-click the fax you Accessories Communications...
  • Page 99: Automatically Retry Sending A Fax In Windows Xp

    . The Control Panel window opens. Control Panel . The Printers and Faxes window . The Fax Properties dialog box opens. Properties tab, then click . The Modem dialog box opens. Properties www.gateway.com Communications Printers and Other Hardware Printers and Faxes...
  • Page 100: Automatically Cancelling A Fax In Windows Xp

    . The Fax Properties dialog box opens. Properties tab, then click Properties tab. Automatically delete failed faxes after www.gateway.com Printers and Other Hardware . The Printers and Faxes window Printers and Faxes . The Modem dialog box opens. check box and specify...
  • Page 101: Using Multimedia

    Using Multimedia This chapter provides information on using the multimedia capabilities of your notebook. Read this chapter to learn how to: Adjust the volume Record and play audio files Use Windows Media Player Use a CD or DVD drive Play CDs and DVDs Use MusicMatch Create CDs or DVDs Use the optional diskette drive or memory card reader...
  • Page 102: Adjusting The Volume

    . The Sounds and Audio Devices Properties dialog box opens. Devices “System key combinations” on page “Using the audio controls” on page . The Control Panel window opens. If your Control Panel Sounds, Speech, and Audio Devices Adjust the system volume www.gateway.com Sounds and Audio...
  • Page 103 Devices slider to change the volume or click to select the , then click the arrow. . The Control Panel window opens. If your Sounds, Speech, and Audio Devices Adjust the system volume www.gateway.com Adjusting the volume Sounds and Audio...
  • Page 104 For more information about the volume controls, click Click X in the top-right corner of the window to close it. tab. in the area. Device volume , the check box next to the audio device you want to www.gateway.com in the window. Help...
  • Page 105: Adjusting The Volume In Windows 2000

    To adjust overall volume level from Windows: Click the speaker icon the volume or click to select the “System key combinations” on page “Using the audio controls” on page on the taskbar, then drag the slider to change check box. Mute www.gateway.com Adjusting the volume...
  • Page 106 For more information about the volume controls, click Control window. Click X in the top-right corner of the window to close it. on the taskbar. The Volume Control , the audio device you want to adjust, then Options Properties www.gateway.com in the Volume Help...
  • Page 107: Configuring The Audio Jacks

    Connect your audio device(s) to the notebook or port replicator universal jack(s). Click Start All Programs Sigmatel Universal Jacks dialog box opens. “Back” on page 269. , then click SigmaTel SigmaTel Universal Jacks www.gateway.com Configuring the audio jacks . The...
  • Page 108 -OR- Click No Sound Repeat Step 5 Click Finish . The SigmaTel Speaker Wizard Opens to the welcome if you do not hear a sound from any of your speakers. until all your speakers have been identified. www.gateway.com...
  • Page 109: Recording And Playing Audio

    All Programs . The Sound Recorder opens. Recorder Rewind Click (record), then speak into the microphone. “Left Side” on page “Back” on page Accessories Entertainment Record Play Fast Forward Stop www.gateway.com Recording and playing audio 269. , then click Sound...
  • Page 110 (play), then stop playing the file by For more information about making or playing an audio recording in Windows XP, click Start, then click Help and Support. Type the keyword recording audio or playing audio in the Search box arrow. www.gateway.com , then click the...
  • Page 111: Playing Audio And Video Files With The Windows Media Player

    Play Stop Playing audio and video files with the Windows Media Player Help , then click Start All Programs Start Programs Accessories . The Windows Media Player opens. www.gateway.com Windows Media Player , then Entertainment Video file information Video screen...
  • Page 112 (play), then stop playing the file by For more information about playing audio and video using the Windows Media Player in Windows XP, click Start, then click Help and Support. Type the keyword Media Player in the Search box , then click the arrow. www.gateway.com...
  • Page 113: Using S/Pdif Digital Audio

    “Adjusting the volume in Windows XP” on page 92 volume in Windows 2000” on page Click in the Advanced appear in the Master Volume 269. area. If the Advanced button does not Master Volume area, click , then Options www.gateway.com Using S/PDIF digital audio “Adjusting the Advanced Controls...
  • Page 114 If you are using the S/PDIF jack on the port replicator, you are finished. -OR- If you are using universal jack 3 on the notebook, you need to configure the jack for S/PDIF. See information. SPDIF “Configuring the audio jacks” on page 97 www.gateway.com for more...
  • Page 115: Changing Modules

    Turn off your notebook (do not place it in Standby or Hibernate mode). Important Close the LCD panel. icon in the taskbar, the drive you are Stop If the remove hardware icon does not appear on the taskbar, click the show hidden icons www.gateway.com Changing modules Modular bay latch Modular bay button.
  • Page 116 Disconnect your notebook from the optional port replicator (see “Disconnecting from the port replicator” on page Turn your notebook over so the bottom is facing up. Slide and hold the bay module latch. The module may move out slightly. Right-side modular bay 274). Left-side modular bay www.gateway.com...
  • Page 117 Turn your notebook over. Reconnect the optional port replicator. Open the LCD panel. If your notebook is on, click - OR - If your notebook is off, turn it on. to continue working on your notebook. www.gateway.com Changing modules...
  • Page 118: Using The Cd Or Dvd Drive

    You can use your notebook to enjoy a wide variety of multimedia features. Identifying drive types Your Gateway notebook may contain one of the following drive types. Look on the front of the drive for one of the following logos: If your drive has this logo...
  • Page 119: Inserting A Cd Or Dvd

    If the disc has two playable sides, place the disc so the name of the side you want to play is facing up. Eject button Activity indicator Manual eject hole www.gateway.com Using the CD or DVD drive...
  • Page 120: Listening To Cds

    CDs. For more information, see page Some music CDs have copy protection software. You may not be able to play these CDs on your notebook. 114. “Using the audio controls” on www.gateway.com . You can also Help...
  • Page 121 If a dialog box does not open with a list of CD players, click , then click Programs Windows Media Player opens. When the media player opens, click Play Stop Previous Mute Next “Changing modules” on page . The Windows Media Player (play). Volume www.gateway.com Listening to CDs 105. Windows Media Player Start...
  • Page 122: Listening To Cds In Windows 2000

    , then click the arrow. “Using the audio controls” on page If the drive you want to use is not in the modular bay, you need to swap modules. For more information about swapping modules, see “Changing modules” on page www.gateway.com see “Adjusting 105.
  • Page 123 . When the CD Player opens, Accessories Entertainment CD Player click (play). Eject CD Stop Play Rewind Skip Forward Next Previous If you do not hear sound or you want to change the volume, see “Adjusting the volume in Windows 2000” on page www.gateway.com...
  • Page 124: Using Musicmatch

    CDs on your notebook. If the drive you want to use is not in the modular bay, you need to swap modules. For more information about swapping modules, see “Changing modules” on page www.gateway.com 105.
  • Page 125 - OR - If a dialog box does not open, click , then Start All Programs MUSICMATCH click . The musicmatch window opens, the CD begins MUSICMATCH Jukebox playing, and the names of the music tracks appear in the playlist area. www.gateway.com...
  • Page 126: Creating Mp3 Music Files

    Some music CDs have copy protection software. You cannot copy tracks from these CDs. If the drive you want to use is not in the modular bay, you need to swap modules. For more information about swapping modules, see “Changing modules” on page www.gateway.com 105.
  • Page 127 If the CD is playing, click In the MUSIC CENTER area, under MUSICMATCH recorder opens. Click to clear the check box for any track you do not want to record. www.gateway.com Play Audio CD using MUSICMATCH Start All Programs . The musicmatch window opens.
  • Page 128: Editing Track Information

    If a CD is playing, click the stop button. In the MUSIC CENTER area, click the track you want to edit. Click Options dialog box opens. , then click Music Library Edit Track Tag(s) www.gateway.com . The Edit Track Tag(s)
  • Page 129: Building A Music Library

    Internet, MP3 files that you download are automatically added to your music library. Caution During the download process, MP3 files may become corrupt. If you are having trouble listening to, or working with, a downloaded file, try downloading the file again. www.gateway.com Using MUSICMATCH...
  • Page 130: Changing The Music Library Display Settings

    Music Library Click an arrow button to open a column list, then click the category that you want to display in the column. When you have finished selecting categories, click , then click Options Settings tab. www.gateway.com . The Settings window...
  • Page 131: Listening To Internet Radio

    In Windows XP, see Do More With Gateway for more information about using your notebook to play digital music and download music from the Internet. Click Start, then click Do More With Gateway. If you are in the Business Solutions view, click Consumer Solutions. Click Digital Music.
  • Page 132: Playing A Dvd

    Windows Media Player cannot play a DVD, you will need to install the InterVideo DVD program. To install the InterVideo DVD program, insert the InterVideo DVD Software disc into your DVD drive and follow the on-screen instructions. www.gateway.com Help , then Start All Programs Start .
  • Page 133 For more information about playing DVDs in Windows XP, Support click Start, then click Help and Support. Type the keyword playing DVDs in the Search box www.gateway.com (play). The DVD plays. Use “Changing modules” on page 105. , then click the arrow.
  • Page 134: Creating Cds And Dvds Using Roxio Easy Cd Creator

    If the drive you want to use is not in the modular bay, you need to swap modules. For more information about swapping modules, see “Changing modules” on page www.gateway.com see “Creating music 105.
  • Page 135 - OR - If a dialog box does not open, click then click Project Selector make a data CD dataCD project www.gateway.com Creating CDs and DVDs using Roxio Easy CD Creator Create a CD using Roxio Easy CD Creator Start All Programs Roxio Easy CD Creator .
  • Page 136 CD or DVD are located. If you do not see the folder you want, browse through the folders in the Source pane. , then click make a data CD Select Source Files www.gateway.com . The Easy dataCD project list, then click the...
  • Page 137 Creating CDs and DVDs using Roxio Easy CD Creator Click the file you want to record (hold down the C or S key when HIFT you click to select multiple files) in the Source pane, then click record www.gateway.com...
  • Page 138 Support For more information about creating CDs in Windows XP, click Start, then click Help and Support. Type the keyword creating CDs in the HelpSpot Search , then click the arrow. www.gateway.com . The Record CD Setup record Start Recording...
  • Page 139: Creating Music Cds

    CD-RW discs. To make sure that the CD that you create will play on home and car CD players, use a CD-R disc. Creating CDs and DVDs using Roxio Easy CD Creator see “Creating data CDs and DVDs” “Changing modules” on page www.gateway.com 105.
  • Page 140 Project Selector make a music CD Create a CD using Roxio Easy CD Creator . The Select a Project window opens. Start All Programs . The Select a Project window opens. musicCD project www.gateway.com Roxio Easy CD Creator...
  • Page 141 CD are located. If you do not see the folder you want, browse through the folders in the Source pane. www.gateway.com Creating CDs and DVDs using Roxio Easy CD Creator , then click...
  • Page 142 CD project. You can add up to 99 tracks and files, or up to 650 MB (74-minute CD) or 700 MB (80-minute CD) of tracks and files to a music CD project. www.gateway.com or S key when...
  • Page 143 For more information about creating CDs in Windows XP, Support click Start, then click Help and Support. Type the keyword creating CDs in the HelpSpot Search www.gateway.com Creating CDs and DVDs using Roxio Easy CD Creator Start Recording , then click the arrow.
  • Page 144: Copying Cds And Dvds

    If the drive you want to use is not in the modular bay, you need to swap modules. For more information about swapping modules, see “Changing modules” on page Take no action www.gateway.com 105.
  • Page 145 - OR - If a dialog box does not open, click then click Project Selector CD copier www.gateway.com Creating CDs and DVDs using Roxio Easy CD Creator Create a CD using Roxio Easy CD Creator Start All Programs Roxio Easy CD Creator .
  • Page 146 For more information about copying CDs and DVDs in Windows XP, click Start, then click Help and Support. Type the keyword copying CDs in the HelpSpot Search , then click the arrow. www.gateway.com . The CD Copier CD copier Copy...
  • Page 147: Creating Cds And Dvds Using Nero Express

    Important Some CDs have copy protection software. You cannot create MP3 files from these CDs and you may not be able to listen to these CDs on your notebook. Creating CDs and DVDs using Nero Express www.gateway.com...
  • Page 148: Creating A Data Cd Or Dvd

    If the drive you want to use is not in the modular bay, you need to swap modules. For more information about swapping modules, see “Changing modules” on page Take no action www.gateway.com , then click Nero Programs 105. , then click...
  • Page 149 Creating CDs and DVDs using Nero Express Move your pointer over , then click . The Disc Content screen Data Data Disc opens. www.gateway.com...
  • Page 150 . You can continue to select files and click After you select all your files, click list, then click a drive or folder, or you can Location list. Press and hold the C Name Finished www.gateway.com key to select multiple...
  • Page 151 CD. When a message tells you that the recording is complete, click Click to return the main Nero Express screen. Next Click Exit Creating CDs and DVDs using Nero Express list, then click your recordable Current recorder www.gateway.com...
  • Page 152: Copying A Cd Or Dvd

    If the drive you want to use is not in the modular bay, you need to swap modules. For more information about swapping modules, see “Changing modules” on page Source drive www.gateway.com , then click Nero Programs 105. list, then click the drive that...
  • Page 153 Click the arrow to open the drive. Click . The Nero’s Title and CD Database dialog box opens. Burn www.gateway.com Creating CDs and DVDs using Nero Express list, then click your recordable Destination drive...
  • Page 154 Nero Express copies the files from your hard drive to the writable CD or DVD. When a message tells you that the recording is complete, click Click to return to the main Nero Express screen. Next Click Exit www.gateway.com...
  • Page 155: Copying Music Tracks

    If an Audio CD dialog box opens, click Click . The Nero Toolbar opens. More Creating CDs and DVDs using Nero Express Burn a CD or Data DVD Nero Programs “Changing modules” on page Take no action www.gateway.com , then click 105. , then click...
  • Page 156 Chapter 7: Using Multimedia Click the Save Tracks opens. Wait until the dialog box closes. - OR - Click Cancel icon. The Nero’s Title and CD Database dialog box www.gateway.com...
  • Page 157 . The recording process begins. After the recording is complete, click Creating CDs and DVDs using Nero Express . The Save Tracks dialog box opens. Output file format . The recording process begins. key, click the tracks you Close www.gateway.com list, then click the...
  • Page 158: Creating A Music Cd

    CD that contains tracks and data files. to create a CD using MP3 files. You can play the CD on your to create a CD using WMA files. You can play the CD on www.gateway.com , then click Nero Programs 105.
  • Page 159 Creating CDs and DVDs using Nero Express The screen you use to add files opens. www.gateway.com...
  • Page 160 . You can continue to select files and click After you select all your files, click list, then click a drive or folder, or you can Location list. Press and hold the C Name Finished www.gateway.com key to select multiple...
  • Page 161 CD. When a message tells you that the recording is complete, click Click to return the main Nero Express screen. Next Click Exit Creating CDs and DVDs using Nero Express list, then click your recordable Current recorder www.gateway.com...
  • Page 162: Advanced Features

    Start , then click the guide you want. Do not expose diskettes to water or magnetic fields. Exposure could damage the data on the diskette. www.gateway.com Burn a CD or Data DVD Nero All Programs Burn a CD or Data...
  • Page 163 Tips & Tricks If your notebook did not come with a diskette drive, you can order one from Gateway. To use a diskette: Insert the diskette into the diskette drive with the label facing up. To access a file on the diskette in Windows XP, click .
  • Page 164: Using The Optional Memory Card Reader

    PDA, MP3 player, or cellular telephone. If your notebook did not come with a memory card reader, you can order one from Gateway. Left slot Right slot www.gateway.com...
  • Page 165: Memory Card Types

    Each slot is assigned a different drive letter (for example, the E: and F: drives) so data can be transferred from one card type to another. Using the optional memory card reader Slot ® right ™ right ® left ™ left ™ left ™ (3.3V only) left www.gateway.com...
  • Page 166: Using A Memory Card

    Insert the SmartMedia card with the label facing down. Your notebook only accepts 3.3V SmartMedia cards. . Double-click the drive letter (for example, the E: drive), then icon, the drive letter (for example, the E: drive), then www.gateway.com , then click Start...
  • Page 167: Using The Memory Card Reader Externally

    Plug the other end of the cable into a USB port on your notebook or port replicator. Using the optional memory card reader 27) is off, then pull the memory card out of the www.gateway.com “Status icon in the taskbar...
  • Page 168: Connecting A Digital Camera

    Type the keyword digital picture in the Search box , then click the arrow. In Windows XP, see Do More With Gateway for more information about using your notebook to edit, store, and print digital photos. Click Start, then click Do More With Gateway.
  • Page 169: Connecting A Digital Video Camera

    In Windows XP, see Do More With Gateway for more information about using your notebook to edit videos. Click Start, then click Do More With Gateway. If you are in the Business Solutions view, click Consumer Solutions. Click Digital Video.
  • Page 170: Editing Videos And Creating Video Dvds

    CD or DVD drive and follow the instructions in the setup wizard. For more information on using Pinnacle Expression, see its online help and the online guide located on the program CD. Take no action All Programs Pinnacle Expression www.gateway.com , then click , then click Pinnacle Expression...
  • Page 171: Viewing The Display On A Projector Or Monitor

    Web site. After the driver is installed, right-click any empty space on the desktop, then click Properties Viewing the display on a projector or monitor 269. . The Display Properties dialog box opens. www.gateway.com “Back” on page 7...
  • Page 172 LCD panel and viewing the display on the projector or monitor. If an external monitor or projector is connected, your notebook turns off the LCD panel, but does not enter Standby mode, when the LCD panel is closed. www.gateway.com Attached if necessary. Color Quality...
  • Page 173: Viewing The Display On A Television

    7. For the location of the S-Video out jack “Back” on page 269. , then click Start Control Panel , then click Start Settings Control Panel icon. The Display Properties dialog box opens. Display www.gateway.com . The Control Panel Appearance . The Control...
  • Page 174 Chapter 7: Using Multimedia Click the Settings Click Advanced Properties dialog box opens. tab. . The (Multiple Monitors) and MOBILITY RADEON 9600 www.gateway.com...
  • Page 175 Click the Enable TV button if it is not already enabled. Important If the Enable TV and TV buttons are grayed out, your notebook has not detected the television. Make sure that the television is turned on and connected correctly. Viewing the display on a television www.gateway.com Enable TV...
  • Page 176 Click to close the Display Properties dialog box. Click to close the Control Panel window. If you are traveling internationally, you may need to change the video standard. For example, many televisions in Asia use PAL instead of NTSC. www.gateway.com...
  • Page 177: Managing Power

    Managing Power While your notebook is running on battery power, you should manage power consumption to get the most use out of the battery. Read this chapter to learn how to: Check and recharge the battery Recalibrate the battery Change batteries Extend the life of the battery by conserving battery power and using alternate power sources Change power-saving settings...
  • Page 178: Monitoring The Battery Charge

    This LED only lights up when your notebook is connected to AC power or the battery charge is very low. For the location of the battery charge indicator, see indicators” on page 170. www.gateway.com or battery icon in the taskbar. button. If the icon “Changing advanced...
  • Page 179: Recharging The Battery

    Always show icon on the taskbar is checked on the Power Options Properties Advanced tab. See settings” on page 179 button. If the icon “Changing advanced for more information. www.gateway.com Recharging the battery...
  • Page 180: Recalibrating The Battery

    When the recalibration has finished, the message “Press [Esc] key to exit” appears. Press E . The battery charge indicator now displays an accurate battery charge. If the battery charge indicator does not show an accurate charge, contact Gateway Technical Support. menu. , then select menu, then highlight Exit Saving Changes NTER Do not interrupt the battery recalibration process.
  • Page 181: Changing Batteries

    Warning Danger of explosion if battery is incorrectly replaced. Replace only with a Gateway M675 battery. Discard used batteries according to the manufacturer’s instructions. The battery used in this device may present a fire or chemical burn hazard if mishandled.
  • Page 182: Replacing The Battery

    Close the LCD panel. Disconnect your notebook from the optional port replicator (see “Disconnecting from the port replicator” on page Turn your notebook over so the bottom is facing up. Slide the battery release latch. 274). www.gateway.com Step...
  • Page 183 Lift the battery out of the bay. Place a recharged battery into the bay and press down until it snaps into place. Turn your notebook over and reattach the optional port replicator. Open the LCD panel and press the power button. www.gateway.com Changing batteries...
  • Page 184: Extending Battery Life

    To find AC power outlets in airports, look for them next to support pillars, in large areas such as boarding gates, and under banks of telephones. “Changing power settings” on page “Activating and using Hibernate 180. “Changing batteries” on page www.gateway.com 176. “Recharging the 171.
  • Page 185: Changing Power Modes

    In Windows 2000, click Start, then click Shut Down. Click the arrow button to open the What do you want your computer to do list, then click Hibernate. Click OK. Press the power button. www.gateway.com Extending battery life , then HIFT...
  • Page 186: Changing Power Settings

    If your Control Panel is in Category View, click and Maintenance - OR - In Windows 2000, click Panel window opens. , then click Start Control Panel , then click Start Settings www.gateway.com . The Control Panel Performance . The Control Control Panel...
  • Page 187 For more information about changing the power scheme Support in Windows XP, click Start, then click Help and Support. Type the keyword power scheme in the Search box www.gateway.com Power Management list, then click the power Power Schemes and type a name for the scheme.
  • Page 188: Changing Alarm Options

    Options Properties dialog box opens. Click the Alarms Adjust the alarm settings. Click , then click Start Control Panel , then click Start Settings Power Options Power Management tab. www.gateway.com . The Control Panel Performance . The Control Control Panel icon. The Power...
  • Page 189: Changing Advanced Settings

    Click the Advanced , then click the arrow. , then click Start Control Panel , then click Start Settings Power Options Power Management tab. www.gateway.com Changing power settings . The Control Panel Performance . The Control Control Panel icon. The Power...
  • Page 190: Activating And Using Hibernate Mode

    Type the keyword power management in the Search , then click the arrow. , then click Start Control Panel , then click Start Settings Power Options Power Management www.gateway.com list, then click the power . The Control Panel Performance . The Control Control Panel icon. The Power...
  • Page 191 Open the Power Options Properties dialog box, then click the Hibernate is now an option in the check box, then click Apply System hibernates lists. Power buttons www.gateway.com Changing power settings . Hibernate mode is Power Schemes list, then click the tab. Advanced...
  • Page 192 For more information about using Hibernate mode in Windows XP, click Start, then click Help and Support. Type the keyword hibernate in the Search box , then click the arrow. www.gateway.com . Press and hold . Click the arrow button list, then click...
  • Page 193: Traveling With Your Gateway M675

    Traveling With Gateway M675 These tips can make traveling with your notebook more convenient and trouble-free. Read this chapter to learn about: Using the modem Using your radio frequency wireless connections Transferring files Protecting your notebook from loss and theft Managing your notebook’s power efficiently...
  • Page 194: Packing Your Notebook

    Chapter 9: Traveling With Your Gateway M675 Packing your notebook Remove all peripheral devices and cables. Remember to pack those you will need while traveling. Pack your notebook securely into a briefcase or hand-carried luggage, and keep it separate from toiletries, liquids, and food. Do not pack it in checked luggage.
  • Page 195: Radio Frequency Wireless Connections

    If you need to access your desktop computer files from your notebook while traveling, set up your desktop computer for remote access. Contact your network administrator for more information about remote access. Take extra recordable media for transferring files between computers and backing up files. Radio frequency wireless connections www.gateway.com 218.
  • Page 196: Security

    Chapter 9: Traveling With Your Gateway M675 Security Get a locking cable for your notebook so you can attach a cable lock and leave your notebook in your hotel room while you are away. Always keep your notebook with you while waiting in airports, train stations, or bus terminals.
  • Page 197: Power

    Carry proof of ownership or a merchandise passport when traveling internationally. , then select Enabled menu, highlight Exit Saving Changes Step 174. 174. 168. www.gateway.com Power by pressing the , then press E NTER “Conserving battery “Using alternate “Monitoring...
  • Page 198 Chapter 9: Traveling With Your Gateway M675 Consult your insurance company and credit card company to learn about emergency travel assistance if your notebook is lost or damaged. Take your System Restoration CDs in case you need to install an additional driver or software.
  • Page 199: Customizing Your Gateway M675

    Customizing Gateway M675 This chapter provides information about customizing your notebook by changing settings in Windows. Read this chapter to learn how to: Change screen and display settings Change the background and screen saver Adjust the touchpad settings Add, change, and switch user accounts in Windows XP...
  • Page 200: Adjusting The Screen And Desktop Settings

    Chapter 10: Customizing Your Gateway M675 Adjusting the screen and desktop settings Adjusting the color depth and screen area are two of the most basic display settings you may need to change. You can also adjust settings such as the screen background and screen saver.
  • Page 201 For more information about adjusting display settings in Support Windows XP, click Start, then click Help and Support. Type the keyword changing display settings in the Search box www.gateway.com Adjusting the screen and desktop settings list, then click Color quality Colors...
  • Page 202: Adjusting The Screen Resolution

    Chapter 10: Customizing Your Gateway M675 Adjusting the screen resolution You can increase the screen resolution to fit more icons on your desktop, or you can decrease the resolution to make reading the display easier. The higher the resolution, the smaller individual components of the screen (such as icons and menu bars) appear.
  • Page 203: Changing The Colors On Your Windows Desktop

    Screen area , then click , then click the arrow. . The Control Panel window opens. If your Control Panel Appearance and Themes icon. The Display Properties dialog box opens. Display www.gateway.com , then click again.
  • Page 204 Chapter 10: Customizing Your Gateway M675 Click the Appearance Click the arrow button to open the you want, then click - OR - If you want to create a new color scheme as part of a desktop theme: Click Advanced Click the arrow button to open the want to change.
  • Page 205 The new colors appear on your desktop. Adjusting the screen and desktop settings . The Control Panel window Control Panel icon. The Display Properties dialog box opens. list, click the scheme you want, then click list, then click the item you Item www.gateway.com...
  • Page 206: Changing The Desktop Background

    Chapter 10: Customizing Your Gateway M675 Changing the desktop background In Windows XP, you can change the Windows desktop background picture. Windows provides several backgrounds, or you can use pictures that you have created or retrieved from other sources. In Windows 2000, you can change the Windows desktop background to a picture or an HTML document.
  • Page 207 Adjusting the screen and desktop settings list. Background list, then click Stretch Step 5, you can change the solid color , then click the arrow. . The Control Panel window Control Panel icon. The Display Properties dialog box opens. www.gateway.com Tile list, then Color...
  • Page 208 Chapter 10: Customizing Your Gateway M675 Click the Background Click a background picture in the document as Wallpaper - OR - Click Browse If you want the picture you chose to cover the entire screen, click the arrow button to open the...
  • Page 209: Selecting A Screen Saver

    Click the Screen Saver Adjusting the screen and desktop settings , then click Start Control Panel , then click Start Settings Control Panel icon. The Display Properties dialog box opens. Display tab. www.gateway.com . The Control Panel . The Control...
  • Page 210 Chapter 10: Customizing Your Gateway M675 Click the arrow button to open the saver you want. Windows previews the screen saver. If you want to customize the screen saver, click changes If the Settings button is not available, you cannot customize the screen saver you selected.
  • Page 211: Changing The Touchpad Settings

    In Windows 2000, click Panel window opens. Click/Double-click the , then click Start Control Panel , then click Start Settings icon. The Mouse Properties dialog box opens. Mouse www.gateway.com Changing the touchpad settings . The Control Panel Printers . The Control Control Panel...
  • Page 212 Chapter 10: Customizing Your Gateway M675 Click the Device Settings settings. To modify a touchpad setting, click the the setting. To modify the scroll wheel settings, click Click to save changes. Help and Support tab, then click Settings in front of a setting, then modify...
  • Page 213: Adding And Modifying User Accounts

    For more information about user accounts in Windows XP, Support click Start, then click Help and Support. Type the keyword user accounts in the Search box Adding and modifying user accounts Control Panel icon. The User Accounts window User Accounts , then click the arrow. www.gateway.com...
  • Page 214 Chapter 10: Customizing Your Gateway M675 To switch user accounts in Windows XP: Click , then click Start Click Switch User Click the user account that you want to use. When you switch between user accounts, any programs that were running for the previous user continue to run.
  • Page 215: Networking Your Gateway M675

    Tips & Tricks The Setting Up Your Windows Network guide has been included on your hard drive. It provides instructions for installing and configuring Ethernet networking on your notebook. To access this guide, click Start, All Programs, then click Gateway Documentation.
  • Page 216: Benefits Of Networking

    Chapter 11: Networking Your Gateway M675 Benefits of networking A network lets you: Share a single Internet connection Share computer drives Share peripheral devices Stream audio and video files Play multi-player games Sharing a single Internet connection Each computer that is connected to the network can share the same broadband connection or modem and telephone line and access the Internet at the same time.
  • Page 217: Sharing Peripheral Devices

    Support Windows XP, click Start, then click Help and Support. Type the keyword games or network games in the Search box , then click the arrow. , then click the arrow. , then click the arrow. www.gateway.com Benefits of networking...
  • Page 218: Selecting A Network Connection

    Selecting a network connection The biggest decision you need to make when creating your network is what type of connection you will use. Gateway supports both wired and wireless Ethernet networks. Use the following criteria as a guide when selecting a network connection.
  • Page 219: Using A Wired Ethernet Network

    Install an Ethernet router, switch, or hub Tips & Tricks If you are connecting just two computers (known as a peer-to-peer wired Ethernet network), you can eliminate the router, switch, or hub and use a special crossover cable. Using a wired Ethernet network www.gateway.com...
  • Page 220: Example Wired Ethernet Network

    Chapter 11: Networking Your Gateway M675 Example wired Ethernet network The following is an example of a wired Ethernet network. The network is made up of a router, a cable or DSL modem, your computers, and cables connecting each of these components. The router is the central control point for the network.
  • Page 221: Equipment You Need For A Wired Ethernet Network

    Ethernet (10 Mbps), Fast Ethernet (100 Mbps or 10/100), or Gigabit Ethernet (1000 Mbps or 10/100/1000). A mixture of components rated at different speeds will result in your network running at the speed of the slowest rated component. Using a wired Ethernet network www.gateway.com...
  • Page 222: Using A Wireless Ethernet Network

    Chapter 11: Networking Your Gateway M675 Using a wireless Ethernet network A wireless Ethernet network is ideal for creating a home or office network or adding mobility to an existing wired Ethernet network. A wireless Ethernet network allows you the freedom to move about your home or office with your notebook or tablet PC.
  • Page 223: Wireless Ethernet Speed And Frequency

    150 feet) than IEEE 802.11a Compatible with IEEE 802.11b networks Longer range (100 to 150 feet) than IEEE 802.11a www.gateway.com Disadvantages Shorter range (25 to 75 feet) than IEEE 802.11b and IEEE 802.11g Not compatible with IEEE 802.11b or IEEE 802.11g...
  • Page 224: Example Access Point Wireless Ethernet Network

    Chapter 11: Networking Your Gateway M675 Example access point wireless Ethernet network By using an access point, you can join a wireless Ethernet network and access a wired Ethernet network. The following example shows how an access point also lets you access the Internet.
  • Page 225: Equipment You Need For An Access Point Wireless Ethernet Network

    Some wireless devices can broadcast and receive signals on both frequencies. A mixture of IEEE 802.11b and IEEE 802.11g components will result in your network running at the speed of the slower IEEE 802.11b components. Using a wireless Ethernet network www.gateway.com...
  • Page 226: Example Peer-To-Peer Wireless Ethernet Network

    Chapter 11: Networking Your Gateway M675 Example peer-to-peer wireless Ethernet network Use a peer-to-peer (also known as ad hoc) wireless Ethernet network if you are setting up or joining a temporary computer-to-computer network. This type of network does not include access into a wired network or the Internet. You can create this type of network to quickly move files from one computer to another.
  • Page 227: Equipment You Need For A Peer-To-Peer Wireless Ethernet Network

    For more information For more information about purchasing equipment for your home or office Ethernet network, discuss your particular needs with your Gateway representative. In addition, several books and Internet sites are dedicated to networking (for example: www.homenethelp.com). See these sources for more information about networking your home or office with wired or wireless Ethernet.
  • Page 228: Using Your Notebook On A Network

    Chapter 11: Networking Your Gateway M675 Using your notebook on a network Installing and configuring your notebook for Ethernet networking The Setting Up Your Windows Network guide has been included on your hard drive. It provides instructions for installing and configuring both wired and wireless Ethernet networking on your notebook.
  • Page 229: Moving From Your Old Computer

    Moving From Your Old Computer If your new notebook is replacing an old computer, you may have personal data files, Internet settings, a printer or other peripheral devices, and other unique computer settings that you want to move from your old computer to your new one.
  • Page 230: Using The Windows Xp Files And Settings Transfer Wizard

    Transfer Wizard in Windows XP, click Start, then click Help and Support. Type the keyword using transfer wizard in the Search , then click the arrow. 137, and “Networking Your Gateway M675” on www.gateway.com , then click Files and “Creating CDs 124, “Creating CDs and DVDs...
  • Page 231: Finding Your Files

    My Documents File usually ends in..DOC, .TXT, .RTF, .HTM, .HTML, .DOT .XLS, .XLT, .TXT .JPG, .BMP, .GIF, .PDF, .PCT, .TIF, .PNG, .EPS .MPEG, .MPG, .AVI, .GIF, .MOV .WAV, .CDA, .MP3, .MID, .MIDI, .WMA www.gateway.com Transferring files . The My Documents...
  • Page 232: Transferring Internet Settings

    For more information about finding files in Windows XP, click Start, then click Help and Support. Type the keyword searching for files in the Search box , click the arrow, then click the Full-text Search Matches button. www.gateway.com . The Search Results window Start Find Search...
  • Page 233: Transferring Your E-Mail And Address Book

    This means you do not need any additional software. Newer devices, however, usually require your original software installation CDs or diskettes. Installing your old printer or scanner Accessories Communications . The New Connection wizard opens. , then click the arrow. www.gateway.com , then click...
  • Page 234: Installing A Usb Printer Or Scanner

    , then click the arrow. , then click Start Control Panel , then click Start Settings Printers and Faxes . The Add Printer wizard opens. www.gateway.com . The Control Panel Printers . The Control Control Panel icon, then click Printers Add a...
  • Page 235: Installing Your Old Programs

    For more information about restoring your notebook’s Support previous settings in Windows XP, click Start, then click Help and Support. Type the keyword System Restore in the Search box , then click the arrow. , then click the arrow. www.gateway.com Installing your old programs...
  • Page 236 Chapter 12: Moving From Your Old Computer www.gateway.com...
  • Page 237: Maintaining Your Gateway M675

    Maintaining Your Gateway M675 This chapter provides basic information about maintaining your notebook hardware and software. Read this chapter to learn how to: Care for your notebook Protect your notebook from viruses Manage hard drive space Back up files Clean your notebook...
  • Page 238: Caring For Your Notebook

    Chapter 13: Maintaining Your Gateway M675 Caring for your notebook To extend the life of your notebook: Be careful not to bump or drop your notebook, and do not put any objects on top of it. The case, although strong, is not made to support extra weight.
  • Page 239: Maintenance Schedule

    Defragment hard drive Back up files Recalibrate the battery Clean notebook case Clean keyboard Clean notebook screen Clean mouse Monthly When needed www.gateway.com Caring for your notebook See... page 230 page 233 page 234 page 235 page 237 page 239...
  • Page 240: Protecting Your Notebook From Viruses

    Chapter 13: Maintaining Your Gateway M675 Protecting your notebook from viruses A virus is a program that attaches itself to a file on a computer, then spreads from one computer to another. Viruses can damage data or cause your notebook to malfunction.
  • Page 241 Click Scan for Viruses Scan Click the type of scan you want to make in the Scan for Viruses area, then under Actions, click Scan Protecting your notebook from viruses , then click Norton AntiVirus www.gateway.com Norton AntiVirus 2003...
  • Page 242 Chapter 13: Maintaining Your Gateway M675 To remove a virus: If Norton AntiVirus finds a virus, follow all on-screen instructions to remove the virus. Turn off your notebook and leave it off for at least 30 seconds. Turn on your notebook and rescan for the virus.
  • Page 243: Managing Hard Drive Space

    Right-click the drive that you want to check for available file space, then click . Drive space information appears. Properties , then click Start My Computer icon. The My Computer My Computer www.gateway.com Managing hard drive space . The My Computer...
  • Page 244: Using Disk Cleanup

    Chapter 13: Maintaining Your Gateway M675 Using Disk Cleanup Delete unnecessary files, such as temporary Windows files, to free hard drive space. To use the Windows Disk Cleanup program: In Windows XP, click window opens. - OR - In Windows 2000, double-click the window opens.
  • Page 245: Checking The Hard Drive For Errors

    Right-click the hard drive that you want to check for errors, for example Local Disk (C:), then click , then click the arrow. , then click Start My Computer My Computer . The Properties dialog box opens. Properties www.gateway.com Managing hard drive space . The My Computer icon. The My Computer...
  • Page 246 Chapter 13: Maintaining Your Gateway M675 Click the Tools Click Check Now Click the options you want to use, then click Windows checks the drive for errors. This process may take several minutes. After Windows has finished checking the drive for errors, it provides a summary of the problems that it found.
  • Page 247: Defragmenting The Hard Drive

    Right-click the hard drive that you want to defragment, for example Local Disk (C:), then click , then click Start My Computer My Computer . The Properties dialog box opens. Properties www.gateway.com Managing hard drive space . The My Computer icon. The My Computer...
  • Page 248 Chapter 13: Maintaining Your Gateway M675 Click the Tools Click Defragment Now If Disk Defragmenter does not start automatically, click Disk Defragmenter shows its progress on the computer display. When finished, Disk Defragmenter asks if you want to quit the program.
  • Page 249: Backing Up Files

    “Creating CDs and DVDs using Roxio Easy CD Creator” on page 124 “Creating CDs and DVDs using Nero Express” on page a high-capacity backup device and you want to purchase one, you can contact Gateway’s Add-on Sales department or visit the Accessories Store at accessories.gateway.com. Help and...
  • Page 250 Chapter 13: Maintaining Your Gateway M675 To start the Scheduled Task Wizard: Click Start . The Scheduled Tasks window opens. Tasks Double-click the opens. Click , then click the task or program you want to schedule and follow Next the on-screen instructions to customize the task.
  • Page 251: Cleaning Your Notebook

    With your notebook turned off and unplugged, brush the dust away from the vents with a damp cloth. Be careful not to drip any water into the vents. Do not attempt to clean dust from the inside of your notebook. www.gateway.com Cleaning your notebook...
  • Page 252: Cleaning The Keyboard

    Chapter 13: Maintaining Your Gateway M675 Cleaning the keyboard You should clean the keyboard occasionally by using an aerosol can of air with a narrow, straw-like extension to remove dust and lint trapped under the keys. If you spill liquid on the keyboard, turn off your notebook and turn your notebook upside down.
  • Page 253 Remove any dust, lint, or dirt from the mouse ball with a soft cloth. Clean the mouse rollers with a cotton swab dipped in isopropyl alcohol. Mouse rollers Replace the mouse ball and lock the retaining ring into place. www.gateway.com Cleaning your notebook...
  • Page 254 Chapter 13: Maintaining Your Gateway M675 www.gateway.com...
  • Page 255: Restoring Software

    Restoring Software Read this chapter to learn how to: Reinstall device drivers Update device drivers Reinstall programs Reinstall Windows If you are not comfortable with the procedures covered in this chapter, seek help from a more experienced computer user or a computer service technician.
  • Page 256: Using The Restoration Cds

    Chapter 14: Restoring Software Using the Restoration CDs Use the Gateway Restoration CDs to reinstall device drivers, your operating system, and other programs that were preinstalled at the factory. Important Before you try to fix a problem by reinstalling software from...
  • Page 257: Reinstalling Device Drivers

    CD or DVD drives, and modems. Drivers translate information between computer devices and programs. Drivers for your original notebook hardware are installed at Gateway. If you install a new device, you need to install the drivers provided by the device manufacturer.
  • Page 258 However, if a setup wizard opens when you restart your notebook, follow the on-screen instructions. Help and Support . The Gateway Driver and Application Recovery Continue Drivers and Application Recovery , then select multiple device drivers to reinstall.
  • Page 259: Updating Device Drivers

    If your notebook came equipped with a wireless device, only use the drivers approved for the country the device will be used in. See the red Drivers and Applications CD or the Gateway Technical Support Web site (support.gateway.com). If your notebook came equipped with an internal embedded wireless device, see Legal Information”...
  • Page 260: Reinstalling Programs

    Type the keyword updating drivers in the Search box , then click the arrow. Step , then click Start Control Panel Start Settings Control Panel icon. and follow the on-screen instructions. Change/Remove www.gateway.com 4. Otherwise, go to the next , then double-click the...
  • Page 261 Type the keyword installing programs in the Search box Step Step “Changing modules” on page . The Run dialog box opens. . The Gateway Driver and Application Recovery Drivers and Application Recovery , then select multiple programs to reinstall. , then click the arrow. www.gateway.com Reinstalling programs 105.
  • Page 262: Reinstalling Windows

    If the drive you want to use is not in the modular bay, you need to swap modules. For more information about swapping modules, see “Changing modules” on page 247. www.gateway.com 4. Otherwise, go to the next , then double-click the 105. “Troubleshooting” on...
  • Page 263 1. Continue deleting all files and restart When prompted, press any key to continue. Select 2. Boot from CD-ROM Select a language option. Select 2. Automated installation of Windows (XP or 2000) 250. “Changing modules” on page www.gateway.com Reinstalling Windows 105.
  • Page 264 Your notebook restarts several times during this process. Do not press any keys or buttons during this process unless prompted to do so. When the Gateway Application Loader has finished, go to the Windows desktop by clicking Install additional programs by following the instructions in programs”...
  • Page 265: Upgrading Your Gateway M675

    Upgrading Your Gateway M675 This chapter provides information about adding hardware devices to your notebook. Read this chapter to learn how to: Add and remove PC Cards Add and replace memory Replace the hard drive...
  • Page 266: Adding And Removing A Pc Card

    Chapter 15: Upgrading Your Gateway M675 Adding and removing a PC Card Your notebook has a PC Card slot (also known as a PCMCIA card slot). This slot accepts one Type II card. You do not need to restart your notebook when changing most cards because your notebook supports hot-swapping.
  • Page 267 Press the PC Card eject button once to release the eject button. Press the PC Card eject button again to eject the PC Card. Adding and removing a PC Card icon in the taskbar, the PC Card name, then www.gateway.com button.
  • Page 268: Preventing Static Electricity Discharge

    Chapter 15: Upgrading Your Gateway M675 Preventing static electricity discharge The components inside your notebook are extremely sensitive to static electricity, also known as electrostatic discharge (ESD). Warning Warning Before installing memory or replacing the hard drive, follow these guidelines: Turn off your notebook.
  • Page 269: Adding Or Replacing Memory

    Your notebook uses memory modules called SO-DIMMs (Small Outline Dual Inline Memory Modules). The modules are available in various capacities and any module can be placed in the memory bay. Important Use only memory modules designed for the Gateway M675. www.gateway.com Adding or replacing memory Memory...
  • Page 270 Chapter 15: Upgrading Your Gateway M675 To add or replace memory modules: Follow the instructions under page 258. Turn off your notebook, disconnect the AC adapter and modem and network cables. Disconnect your notebook from the optional port replicator (see “Disconnecting from the port replicator”...
  • Page 271 This module is keyed so it can only be inserted in one direction. If the module does not fit, make sure that the notch in the module lines up with the tab in the memory bay. www.gateway.com Adding or replacing memory...
  • Page 272: Replacing The Hard Drive

    Chapter 15: Upgrading Your Gateway M675 Important Gently push the module down until it clicks in place. Replace the memory bay cover and tighten the cover screws. Insert the battery, then turn your notebook over. Reattach the optional port replicator.
  • Page 273 Turn your notebook over so the bottom is facing up. Remove the battery. For more information, see page 171. Loosen the hard drive bay cover screw, then remove the hard drive bay cover. “Preventing static electricity discharge” on 274). “Changing batteries” on Screw www.gateway.com Replacing the hard drive...
  • Page 274 Chapter 15: Upgrading Your Gateway M675 Slide the hard drive away from the connector. Lift the end of the hard drive furthest from the connector, then remove the drive from the bay www.gateway.com...
  • Page 275 Replace the hard drive bay cover and tighten the screw. Insert the battery, then turn your notebook over. Reattach the optional port replicator. Connect the power adapter and modem and network cables, then turn on your notebook. www.gateway.com Replacing the hard drive...
  • Page 276 Chapter 15: Upgrading Your Gateway M675 www.gateway.com...
  • Page 277: Using The Gateway M675 Port Replicator

    Using the Gateway M675 Port Replicator The optional port replicator gives you a convenient way to attach external devices such as a monitor, a full-size keyboard, or an AC adapter. Although devices can be attached directly to the ports on the notebook, the port replicator lets you make all of those connections in one step.
  • Page 278: Using The Gateway M675 Port Replicator

    Chapter 16: Using the Gateway M675 Port Replicator Front Kensington lock ring Component Kensington™ lock ring Docking port Docking release latch Docking port Icon Description Secure your notebook and port replicator to an object by connecting a Kensington cable lock through this ring and into the Kensington lock slot on your notebook.
  • Page 279: Back

    Plug a serial device (such as a digital camera) into this port. Plug a 10/100/1000 Ethernet network cable into this jack. For more information, see Ethernet network” on page 39 Gateway M675” on page www.gateway.com Universal jack 3 Universal jack 5 Power...
  • Page 280 Chapter 16: Using the Gateway M675 Port Replicator Component Universal jack 1 (blue plug) Universal jack 3 (green plug) Icon Description This jack is user configurable for one of the following: Off (Default) Stereo in: an external audio input source (such as a...
  • Page 281 “Viewing the display on a television” on page 163. Plug a parallel device (such as a printer) into this port. Plug a modem cable into this jack. Plug an optical (Toslink) AC-3 digital audio cable into this jack. www.gateway.com Back “Configuring...
  • Page 282 Chapter 16: Using the Gateway M675 Port Replicator Component Universal jack 2 (pink plug) Universal jack 4 (black plug) Icon Description This jack is user configurable for one of the following: Microphone: a microphone can be plugged into this jack (Default) Important: A microphone can only be plugged into this jack or universal jack 1 on the notebook.
  • Page 283: Connecting To The Port Replicator

    LCD screen. Important The notebook may detect additional devices and add drivers after being attached to the port replicator. This process must be completed for components to work correctly. Follow any on-screen instructions, if necessary. Connecting to the port replicator www.gateway.com...
  • Page 284: Disconnecting From The Port Replicator

    Chapter 16: Using the Gateway M675 Port Replicator Disconnecting from the port replicator You can separate your notebook from the port replicator while your notebook is off or on (not in Standby or Hibernate mode). To separate your notebook from the port replicator: If your notebook is off, go to Step 2.
  • Page 285: Securing Your Port Replicator

    Secure one end of the Kensington cable to a solid object, then run the other end of the cable through the security ring and lock it into the slot provided on the left side of your notebook. www.gateway.com Securing your port replicator...
  • Page 286 Chapter 16: Using the Gateway M675 Port Replicator www.gateway.com...
  • Page 287: Troubleshooting

    Troubleshooting This chapter provides some solutions to common notebook problems. Read this chapter to learn how to: Troubleshoot typical hardware and software problems Get telephone support Use automated troubleshooting systems Get tutoring and training If the suggestions in this chapter do not correct the problem, see “Getting Help”...
  • Page 288: Safety Guidelines

    “Preventing static electricity discharge” on page Do not try to troubleshoot your problem if power cords or plugs are damaged, if your notebook was dropped, or if the case was damaged. Instead, unplug your notebook and contact a qualified computer technician. www.gateway.com 258.
  • Page 289: First Steps

    Make sure that your hard drive is not full. If an error message appears on the screen, write down the exact message. The message may help Gateway Technical Support in diagnosing and fixing the problem. If you added or removed peripheral devices, review the installation procedures you performed and make sure that you followed each instruction.
  • Page 290: Troubleshooting

    Make sure that the CD label is facing up, then try again. Some music CDs have copy protection software. You may not be able to play these CDs on your notebook. 301. 297. for more information. “Cleaning CDs or DVDs” on www.gateway.com...
  • Page 291 “System key combinations” on page 31 34, or “Adjusting the volume” on page “Left Side” on page 3 “Cleaning CDs or DVDs” on 247. for more information. “Cleaning CDs or DVDs” on www.gateway.com Troubleshooting “Using “Using the “Back” “Reinstalling...
  • Page 292: Device Installation

    You have computer problems after adding a new device Sometimes a new device, such as a PC Card, can cause a system resource (IRQ) conflict. Check IRQ usage to determine if there is an IRQ conflict. “Playing a DVD” on page 122 www.gateway.com for more information.
  • Page 293 Remove the device you are trying to install, then determine which one of the existing devices or ports you can disable. Right-click the device or port you want to disable, then click The device or port is disabled. www.gateway.com . The Control Panel window opens. Performance and , click the...
  • Page 294: Diskette Drive

    Make sure that the diskette you are using is IBM-compatible. The modular drive status indicator is lit continuously Remove the diskette from the drive. If the indicator stays on, try restarting your notebook. 235. If errors are detected and corrected, www.gateway.com “Checking NTER...
  • Page 295: Display

    LCD screens. Gateway’s inspection standards keep these to a minimum. If you feel these pixels are unacceptably numerous or dense on your display, contact Gateway Technical Support to identify whether a repair or replacement is justified based on the number of pixels affected.
  • Page 296: Hard Drive

    Bin. For more information about file management in Windows XP, click Start, then click Help and Support. Type the keyword file management in the Search box , then click the arrow. www.gateway.com . The file Restore 234. icon, then clicking...
  • Page 297: Interface/Ports

    The correct driver is not built into Windows XP. Use the device’s installation CD or check the manufacturer’s Web site for the correct driver. 235. 262. “Adding and removing a PC Card” on www.gateway.com Troubleshooting NTER...
  • Page 298: Internet

    “Modem (dial-up)” on page For more information about troubleshooting Internet connections in Windows XP, click Start, then click Help and Support. Type the keyword troubleshooting connections in the Search box www.gateway.com “Back” on page 269 290. , then click the arrow.
  • Page 299: Keyboard

    A keyboard character keeps repeating or you see a “Keyboard stuck” or “Key failure” error message Make sure that nothing is resting on the keyboard. Make sure that a key is not stuck. Press each key to loosen a key that might be stuck, then restart your notebook. www.gateway.com Troubleshooting...
  • Page 300: Memory

    For more information about troubleshooting memory errors in Windows XP, click Start, then click Help and Support. Type the keyword memory error in the Search box , then click the arrow. “Back” on page 7 www.gateway.com “Adding or replacing “Back” on page 269...
  • Page 301 Start Settings window opens. Click/Double-click the The Dialing Properties dialog box opens. Make sure that all settings are correct. www.gateway.com . The Control Panel window opens. Control Panel Printers and Other icon, then click the Phone and Modem Options , then click the arrow.
  • Page 302 If your notebook has a v.90 modem, the speed at which you can upload (send) data is limited to 33.6K. If your notebook has a v.92 modem, the speed at which you can upload data is limited to 48K. Your ISP may not support 48K uploads. www.gateway.com...
  • Page 303 You can check modem connection speeds and dial-up network (DUN) connections by accessing the gateway.your.way dial-up server. The server also contains drivers, patches, and updates for current Gateway hardware and software. The server provides a secure connection and is a stand-alone server. You cannot use it to access the Internet.
  • Page 304 Modems tab, click the COM port next to the name of Diagnostic . The Modem Info dialog box opens. More Info www.gateway.com . The Control Panel window opens. Printers and Other icon, then click the . The Modem Properties dialog .
  • Page 305: Mouse

    , then click Settings Control Panel icon. The Modems Properties dialog box Modems tab, click the modem you want to adjust, then click control. Speaker volume www.gateway.com Troubleshooting Printers and Other icon, then click the Properties control. . The Control Panel...
  • Page 306: Networks

    The CMOS battery on the system board may need to be replaced. Contact Gateway technical support. The notebook seems to be operating more slowly than usual The hard drive is full or nearly full. Run the Disk Cleanup utility to clear out unnecessary and temporary files, and remove unneeded programs and files.
  • Page 307: Passwords

    The password feature (which is set in the BIOS Setup utility) is very secure, with no easy way to recover a forgotten password. You must return your notebook for repair. Call Gateway Technical Support for instructions. PC Cards You installed a PC Card and now your notebook is having problems The card is incorrectly inserted.
  • Page 308 For more information, see The battery is weakening or defective. All batteries run down in time, but if a new battery appears to be defective, contact Gateway about replacing it. The notebook will not turn on The Power button has not been fully engaged. Press and hold the Power button for at least a half-second, but no more than three seconds.
  • Page 309: Printer

    Click , then click Start If your Control Panel is in Category View, click Hardware Click/Double-click the window opens. . The Control Panel window opens. Control Panel icon. The Printers and Faxes Printers and Faxes www.gateway.com Troubleshooting Printers and Other...
  • Page 310 For more information about printer troubleshooting in Windows XP, click Start, then click Help and Support. Type the keyword printer troubleshooter in the Search , then click the arrow. www.gateway.com . The Control Panel window opens. Printers and Other icon. The Printers and Faxes...
  • Page 311: Sound

    “Adjusting the volume” on page “System key combinations” on page 31 34, or “Adjusting the volume” on page “Configuring the audio jacks” on if you want to reset the internal speakers www.gateway.com Troubleshooting , click Use Printer Offline “Back” “Using...
  • Page 312: Touchpad

    For more information about troubleshooting sound issues in Windows XP, click Start, then click Help and Support. Type the keyword sound troubleshooter in the Search , then click the arrow. +LCD/CRT to activate the external “Viewing the display on a television” on page www.gateway.com 163. 163.
  • Page 313: Telephone Support

    If you have recently installed hardware or software, make sure that you have installed it according to the instructions provided with it. If you did not purchase the hardware or software from Gateway, see the manufacturer’s documentation and technical support resources.
  • Page 314: Telephone Numbers

    Chapter 17: Troubleshooting Telephone numbers Gateway offers a wide range of customer service, technical support, and information services. Automated troubleshooting system Service description Use an automated menu system and your telephone keypad to find answers to common problems. Telephone numbers...
  • Page 315: Tutoring And Training

    Start, then click Help and Support. Type the keyword practice in the Search box Tutoring For help on using hardware or software that came with your Gateway notebook, contact Gateway’s fee-based tutorial hotline: 800-229-1103 (rate charged per minute; charged to a major credit card) 900-555-4695 (rate charged per minute;...
  • Page 316: Training

    Chapter 17: Troubleshooting Training Gateway provides the following in-person and computerized training: Resource Service description In-Store Training at Our friendly and knowledgeable software Gateway stores trainers can teach you how to use the Internet and the most popular software programs, including Microsoft Word, Excel, and PowerPoint.
  • Page 317: A Safety, Regulatory, And Legal Information

    Legal Information Important safety information Your Gateway system is designed and tested to meet the latest standards for safety of information technology equipment. However, to ensure safe use of this product, it is important that the safety instructions marked on the product and in the documentation are followed.
  • Page 318 The power cord or plug is damaged. Liquid has been spilled into the system. The system does not operate properly when the operating instructions are followed. The system was dropped or the cabinet is damaged. The system performance changes. www.gateway.com...
  • Page 319 Important safety information Replacement parts and accessories Use only replacement parts and accessories recommended by Gateway. Important Do not use Gateway products in areas classified as hazardous locations. Such areas include patient care areas of medical and dental facilities, oxygen-laden environments, or industrial facilities.
  • Page 320: Regulatory Compliance Statements

    Gateway believes these devices are safe for use. Regardless of the power levels, care should be taken to minimize human contact during normal operation.
  • Page 321 Warning Wireless devices are not user serviceable. Do not modify them in any way. Modification to a wireless device will void the authorization to use it. Please contact Gateway for service. Warning Only use drivers approved for the country in which the device will be used.
  • Page 322: United States Of America

    Wireless devices are not user serviceable. Do not modify them in any way. Modification to a wireless device will void the authorization to use it. Contact Gateway for service. The transmitting device embedded in this system may not be used with any antenna other than provide with the system.
  • Page 323 (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Caution Changes or modifications not expressly approved by Gateway could void the FCC compliance and negate your authority to operate the product. Regulatory compliance statements www.gateway.com...
  • Page 324 Refer to your fax communication software documentation for details on how to comply with the fax-branding requirement. www.gateway.com...
  • Page 325 Warning Wireless devices are not user serviceable. Do not modify them in any way. Modification to a wireless device will void the authorization to use it. Contact Gateway for service. Warning The transmitting device embedded in this system may not be used with any antenna other than provide with the system.
  • Page 326 Ringer Equivalence Numbers of all the devices does not exceed 5. To avoid electrical shock or equipment malfunction do not attempt to make electrical ground connections by yourself. Contact the appropriate inspection authority or an electrician, as appropriate. www.gateway.com...
  • Page 327: Laser Safety Statement

    Laser safety statement All Gateway systems equipped with CD and DVD drives comply with the appropriate safety standards, including IEC 825. The laser devices in these components are classified as “Class 1 Laser Products” under a US Department of Health and Human Services (DHHS) Radiation Performance Standard.
  • Page 328 Appendix A: Safety, Regulatory, and Legal Information California Proposition 65 Warning Warning This product contains chemicals, including lead, known to the State of California to cause cancer and/or birth defects or reproductive harm. www.gateway.com...
  • Page 329 For the latest product updates, consult the Gateway Web site at www.gateway.com. In no event will Gateway be liable for direct, indirect, special, exemplary, incidental, or consequential damages resulting from any defect or omission in this manual, even if advised of the possibility of such damages.
  • Page 330 Appendix A: Safety, Regulatory, and Legal Information www.gateway.com...
  • Page 331: Index

    Index AC adapter connecting connector damaged defective international adapters troubleshooting AC-3 digital audio jack access point network accessories purchasing safety precautions accounts America Online user acoustic handset coupler ad hoc networking adding icons to desktop user accounts See also installing address e-mail alarms...
  • Page 332 release latch replacing safety guidelines storing bays battery CD drive diskette drive DVD drive DVD/CD-RW drive DVD-RW/CD-RW drive hard drive memory memory card reader module second hard drive BIOS Setup utility break system key brightness system keys broadband Internet connection browser browsing for files and folders cable lock...
  • Page 333 memory cards Certificate of Authenticity changing batteries bay modules cleaning audio CD case computer exterior computer screen keyboard LCD panel mouse screen clicking clipboard close button closing program unresponsive program window color changing depth changing desktop changing number of changing scheme configuring audio jacks speakers...
  • Page 334 speaker S-Video (TV) out Toslink digital audio troubleshooting universal video camera Zip drive copying data CD data DVD files and folders music CD music tracks text and graphics copyright notice creating CD label data CD data DVD desktop icons desktop shortcuts documents DVD label folders...
  • Page 335 Do More With Gateway docking port docking release latch documentation eSupport Gateway Web site help Help and Support online help documents creating opening printing saving double-clicking...
  • Page 336 testing testing speed troubleshooting using Easy CD Creator electrostatic discharge (ESD) e-mail address button checking for messages program sending transferring settings from old computer using EmPower power adapter Error-checking eSupport finding specifications using Ethernet connecting jack turning wireless Ethernet on or off wired network wireless network external audio jack...
  • Page 337 Gateway eSupport model number serial number Web address Web site gateway.your.way dial-up server gigabit Ethernet hard drive backing up files checking for errors checking for free space defragmenting deleting files and folders installing replacing scanning for errors...
  • Page 338 programs recordable CD drive recordable DVD drive scanner Windows Internal wireless label Internet account broadband connection button connecting to downloading files requirements to access sharing access transferring settings from old computer troubleshooting using Internet connection sharing troubleshooting Internet radio Internet service provider (ISP) connecting to disconnecting from setting up account...
  • Page 339 laser printer latch battery docking release LCD panel release module LCD brightness system keys LCD panel changing resolution cleaning release latch switching display troubleshooting using screen saver LCD/CRT system key lights See status indicators line in jack line protector line tester links lock Kensington cable...
  • Page 340 modular drive indicator monitor adding an external changing resolution color quality controls display properties port screen resolution using screen saver mouse cleaning PS/2 port troubleshooting USB port See also touchpad moving files files from old computer folders Internet settings from old computer pointer screen objects settings from old computer...
  • Page 341 sharing printers signal strength streaming audio streaming video turning off wireless Ethernet turning on wireless Ethernet wired connections wireless connections non-technical support Accounting Sales Warranty Norton Antivirus NTSC/PAL jack numeric keypad status indicator online help button Help and Support using opening documents files...
  • Page 342 alarms battery button changing modes changing schemes changing settings connector conserving battery power damaged cord EmPower adapter extending battery life Hibernate mode indicator international adapter management schemes source problems Standby mode Standby/Resume status box status indicator surge protector troubleshooting turning off notebook turning on notebook printer default...
  • Page 343 Windows See also installing removing files and folders renaming files and folders replacing See installing reset hole location using resetting notebook resolution changing restarting notebook Restoration CDs restoring files and folders right-clicking router Roxio Easy CD Creator S/PDIF digital audio jack locating using safety...
  • Page 344 opening menu pasting renaming files and folders selecting adjacent items in list selecting items in list switching between files, folders, or programs shutting down notebook SigmaTel Speaker Wizard small office network SO-DIMM software See programs sound adjusting controls muting troubleshooting Sound Recorder making audio recordings playing file...
  • Page 345 Gateway Learning Libraries Learn@Gateway transferring files from Internet files from old computer Internet settings from old computer settings from old computer travel tips...
  • Page 346 WAV file Web browser button using Web page Web site connecting to defined downloading files Gateway window close button closing identifying components maximize button menu bar minimize button title bar Windows clipboard desktop Files and Settings Transfer Wizard...
  • Page 347 updating drivers Windows key Windows Media Player wired Ethernet network creating a network equipment list example using wireless Ethernet button label using while traveling wireless Ethernet network access point equipment list access point example ad hoc equipment list ad hoc example creating a network peer-to-peer equipment list peer-to-peer example...
  • Page 350 NSK DWL M675 USR GDE R0 9/03...

Table of Contents