Gateway 450 User Manual page 288

Chapter 17: Troubleshooting
You can check modem connection speeds and dial-up network (DUN)
connections by accessing the gateway.your.way dial-up server. The server also
contains drivers, patches, and updates for current Gateway hardware and
software.
The server provides a secure connection and is a stand-alone server. You cannot
use it to access the Internet. The server cannot be accessed Mondays from
8:00 a.m. to 12:00 p.m. CT.
To access the gateway.your.way dial-up server:
1
2
3
Your fax communications program only sends and receives faxes at
14,400 bps when you have a 56K modem
Current fax technology only supports a maximum send and receive rate of
14,400 bps.
The modem is not recognized by your notebook
Make sure that the line connected to the modem is working and plugged
into the appropriate port on your notebook. See "Back" on page 6 and
"Back" on page 257 to make sure that the connections have been made
correctly.
If the modem shares the telephone line with another device, make sure
that the telephone line is not in use (for example, someone is on the
telephone, or another modem is in use).
Use the modem cable that came with your notebook. Some telephone
cables do not meet required cable standards and may cause problems with
the modem connection.
Shut down and restart your notebook.
Run Windows modem diagnostics.
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Insert the red Gateway CD into the CD or DVD drive.
Click , then click
Help
To check your modem connection speed, click the
After your modem connects, move the mouse pointer over the
icon (located next to the clock on your taskbar).
Dial-Up Networking
Your modem connection speed appears.
www.gateway.com
.
Support Web Site
option.
Direct Dial