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Use this guide to correct problems with your door
operator. If these solutions
do not work, call
Customer
Service.
PROBLEM
Operator
does not run
from
wail control,
Door starts
down, then
stops
before
it's closed.
Door will only run closed.
Remote
control has
less than
25 feet
operating
range.
Operator runs, but door
does not move.
SOLUTIONS
Check lock switch on wall console
(See section 4).
Check the power source.
• Plug a lamp into outlet used for power head. If lamp works,
power source
is OK. If not, check fuse
or circuit breaker.
• If power is OK:
- Check connections
at power head terminals.
- Check connections
at wall control.
- Motor protector
may be open. Wait about 20 minutes
for protector
to reset.
Check CLOSE
limit switch setting
(See Section
7)
Check for shorted
wires
Check OPEN limit switch for short and proper wiring.
Check force adjustment
(See section 7).
Check for broken door spring.
Relocate
remote control inside car.
Point remote control
at door.
Replace battery.
Do Not attempt
to retune remote controls.
Make sure carriage is engaged.
Check force adjustment (See Section 7).
Noisy
operation.
Be sure all fasteners
are tight.
Be sure door is in good repair, properly
lubricated
and balanced
(See Monthly
Maintenance
section).
Lights will not go out.
Check wiring,
Disconnect
& reconnect
wires on wall control.
Non-compatible
wall control.
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