Holding Calls - Comdial DSU II Digital Expandable Systems User Manual

Answering Calls

Holding Calls

You can place a call on hold and retrieve it later. With a regular hold, you can pick up
the held call at your telephone or another user can pick the call up at a telephone
sharing the held call line.
To place a call on hold,
1. PRESS HOLD. HOLD button light begins to blink.
To retrieve a held call,
1. PRESS TAP.
Exclusive Hold
With an exclusive hold condition, you must pick up the held call at your telephone;
no other telephone has access to it.
To place a call on exclusive hold,
1. PRESS HOLD twice.
To retrieve exclusive hold,
1. PRESS TAP AND LIFT handset.
Handling Hold Recalls
After a call has been on hold for the period of time (set by the installer of your
system), the system will cause four quick hold recall tone bursts to sound at your
telephone, the flash rate of the line button becomes faster and the light becomes
orange. If the call is on exclusive hold, it will revert to manual hold after the hold
recall period .
If a held line is recalling, choose one of the following:
1. PRESS HOLD (station button) to place the call on hold at your
station and restart hold timer.
2. PRESS TAP to retrieve the call.
8 Single Line Proprietary Telephone Station User's Guide
GCA70-246