Assistance Or Service - Jenn-Air W103039888B Use & Care Manual

Cut Hazard
Use a sturdy glass when dispensing ice.
Failure to do so can result in cuts.
• Is the ice dispenser stalling while dispensing "crushed"
ice? Change the ice button from "crushed" to "cubed." If
cubed ice dispenses correctly, depress the button for
"crushed" ice and begin dispensing again.
• Has the dispenser arm been held in too long? Ice will stop
dispensing when the arm is held in too long. Wait 3 minutes
for dispenser motor to reset before using again.
The water dispenser will not operate properly
• Freezer door closed completely? Close the door firmly. If it
does not close completely, see "The doors will not close
completely."
• Refrigerator connected to a water supply and the supply
shutoff valve turned on? Connect refrigerator to water
supply and turn water shutoff valve fully open.
• Is the water pressure at least 30 psi (207 kPa)? The water
pressure to the home determines the flow from the dispenser.
See "Water Supply Requirements."
Kink in the home water source line? Straighten the water
source line.
New installation? Flush and fill the water system.
Water filter installed on the refrigerator? The filter may be
clogged or incorrectly installed.
Is a reverse osmosis water filtration system connected to
your cold water supply? See "Water Supply Requirements"
in either the Installation Instructions or the Use & Care Guide.
Water is leaking from the dispenser
NOTE: One or two drops of water after dispensing is normal.
• Glass not being held under the dispenser long enough?
Hold the glass under the dispenser 2 to 3 seconds after
releasing the dispenser lever.
• New installation? Flush the water system. See "Prepare the
Water System" or "Water and Ice Dispensers."
• Recently changed water filter? Flush the water system. See
"Prepare the Water System" or "Water and Ice Dispensers."
The dispenser water is not cool enough
NOTE: Water from the dispenser is chilled to only 50°F (10°C).
• New installation? Allow 24 hours after installation for the
water supply to cool completely.
• Recently dispensed large amount of water? Allow
24 hours for water supply to cool completely.
• Water not been recently dispensed? The first glass of water
may not be cool. Discard the first glass of water.
• Refrigerator connected to a cold water pipe? Make sure
the refrigerator is connected to a cold water pipe. See "Water
Supply Requirements."
ASSISTANCEOR SERVICE
If you need assistance or service, first see the "Troubleshooting"
section. Additional help is available. Call us at 1-800-JENNAIR
(1-800-536-6247} from anywhere in the U.S.A., or write:
Jenn-Air Brand Home Appliances
Customer eXperience Center
553 Benson Road
Benton Harbor, MI 49022-2692
Information may also be obtained by visiting our website at
www.jennair.com.
In Canada, for assistance, installation or service, call us at
1-800-807-6777, or write:
Jenn-Air Brand Home Appliances
Customer eXperience Centre
200 - 6750 Century Ave.
Mississauga, Ontario L5N 0B7
In Canada, visit www.jennair.ca.
Please include a daytime phone number in your correspondence.
Keep this book and your sales slip together for future
reference. You must provide proof of purchase or installation
date for in-warranty service.
Write down the following information about your appliance to help
you obtain assistance or service if you ever need it. You will need
to know your complete model number and serial number. You can
find this information on the model and serial number label, located
on the inside wall of the refrigerator compartment.
Dealer name
Serial number
Address
Phone number
Model number
Purchase date
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