Jenn-Air JFX2897DRM Service Manual

Four door bottom mount
Hide thumbs Also See for JFX2897DRM:

Advertisement

Quick Links

Multimedia
Enhanced
Model Nos. JFX2897DRM
SERVICE MANUAL
Four Door Bottom Mount
MFX2876DRM
WRX988SIBH
JFX2897DRP
MFX2876DRE
WRF989SDAB
WRX988SIBB
WRX988SIBM
WRX988SIBW
R-130
MFX2876DRH
WRX988SIBE
W11390550

Advertisement

Table of Contents
loading

Summary of Contents for Jenn-Air JFX2897DRM

  • Page 1 R-130 SERVICE MANUAL Multimedia Enhanced Four Door Bottom Mount Model Nos. JFX2897DRM JFX2897DRP MFX2876DRE MFX2876DRH MFX2876DRM WRF989SDAB WRX988SIBB WRX988SIBE WRX988SIBH WRX988SIBM WRX988SIBW W11390550...
  • Page 2 FORWARD This Service Manual (Part No. W11390550), provides the In-Home Service Professional with service information for the “Four Door Bottom Mount.” The Wiring Diagram used in this Service Manual is typical and should be used for training purposes only. Always use the Wiring Diagram supplied with the product tech sheet when servicing the refrigerator.
  • Page 3: Table Of Contents

    TABLE OF CONTENTS Four Door Bottom Mount SECTION 1: GENERAL INFORMATION ................. 1-1 REFRIGERATOR SAFETY ........................1-2 PRODUCT SPECIFICATIONS ......................... 1-3 PRODUCT FEATURES ........................... 1-9 MODEL & SERIAL NUMBER AND TECH SHEET LOCATION ..............1-11 MODEL NOMENCLATURE ......................... 1-12 SECTION 2: DIAGNOSTICS ................... 2-1 SAFETY ..............................
  • Page 4 Notes Four Door Bottom Mount...
  • Page 5: Section 1: General Information

    GENERAL INFORMATION Section 1: General Information This section provides general safety, parts, and information for the “Four Door Bottom Mount.” ■ Refrigerator Safety ■ Product Specifications ■ Product Feature • Control Panel ■ Model & Serial Label and Tech sheet •...
  • Page 6: Refrigerator Safety

    GENERAL INFORMATION Refrigerator Safety Your safety and the safety of others are very important. We have provided many important safety messages in this manual and on your appliance. Always read and obey all safety messages. This is the safety alert symbol. This symbol alerts you to potential hazards that can kill or hurt you and others.
  • Page 7: Product Specifications

    GENERAL INFORMATION Product Specifications JennAir® 69" Standard-Depth French Door Refrigerator AHAM Volumes and Shelf Area Freezer Volume (Cu. Ft.) 7.77 Refrigerator Volume (Cu. Ft.) 18.4 Dimensions Capacity (FT3, Cu. Ft.) 26.17 Cabinet Width (IN, inches) Cutout Height (IN, inches) Cutout Width (IN, inches) Depth Closed Excluding Handles (IN, inches) Depth Closed Including Handles (IN, inches) Depth Excluding Doors (IN, inches)
  • Page 8 GENERAL INFORMATION JennAir® 69" Standard-Depth French Door Refrigerator Controls Automatic Defrost Control Lockout Door Ajar/Open Alarm Location of Controls Exterior Dispenser Max Cool/Fast Cool Fast Ice Type of Control Electronic Water Filter Indicator/Reset Refrigerator Compartment Number of Interior Shelves Conventional Shelves 1 Fixed Full-Width Glass Spill-Proof Glass Shelves 2 Adjustable Half Width...
  • Page 9 GENERAL INFORMATION Maytag® 36" Wide 4-Door French Door Refrigerator with Maytag® Steel Shelves - 26 cu. ft. AHAM Volumes and Shelf Area Freezer Volume (Cu. Ft.) 7.77 Refrigerator Volume (Cu. Ft.) 18.4 Dimensions Capacity (FT3, Cu. Ft.) 26.17 Cabinet Width (IN, inches) Depth Closed Excluding Handles (IN, inches) Depth Closed Including Handles (IN, inches) Depth Excluding Doors (IN, inches)
  • Page 10 GENERAL INFORMATION Maytag® 36" Wide 4-Door French Door Refrigerator with Maytag® Steel Shelves - 26 cu. ft. Refrigerator Compartment Number of Interior Shelves Spill-Proof Glass Shelves 1 Adjustable Fold 1 Fixed Full Width 3 Adjustable Half Width Shelf Supports Cantilever Humidity-Controlled Drawers 2 Split-Width Non-Climate Control Drawers...
  • Page 11 GENERAL INFORMATION Whirlpool® 36" Wide 4-Door Refrigerator with More Flexible Storage - 26 cu. ft. AHAM Volumes and Shelf Area Freezer Volume (Cu. Ft.) 7.77 Refrigerator Volume (Cu. Ft.) 18.4 Dimensions Capacity (FT3, Cu. Ft.) 26.17 Cutout Height (IN, inches) Cutout Width (IN, inches) Depth Closed Excluding Handles (IN, inches) Depth Closed Including Handles (IN, inches)
  • Page 12 GENERAL INFORMATION Whirlpool® 36" Wide 4-Door Refrigerator with More Flexible Storage - 26 cu. ft. Freezer Compartment Freezer Drawer/Basket 1 Full Width Lower Plastic 1 Full Width Middle Plastic 1 Full Width Upper Plastic Door Bins Pizza Pocket Light Dispenser Dispenser Type Exterior Ice and Water Dispenser Options...
  • Page 13: Product Features

    GENERAL INFORMATION Product Features CONTROL PANEL JennAir® 69" Standard-Depth French Door Refrigerator Maytag® 36" Wide 4-Door French Door Refrigerator with Maytag® Steel Shelves - 26 cu. ft. Four Door Bottom Mount...
  • Page 14 GENERAL INFORMATION Whirlpool® 36" Wide 4-Door Refrigerator with More Flexible Storage - 26 cu. ft. 1-10 Four Door Bottom Mount...
  • Page 15: Model & Serial Number And Tech Sheet Location

    GENERAL INFORMATION Model & Serial Number and Tech Sheet Location Model and Serial plate. Open the Left door Tech sheet is located and look up to the under the right front of the ceiling. side hinge cover. Four Door Bottom Mount 1-11...
  • Page 16: Model Nomenclature

    GENERAL INFORMATION Model Nomenclature Maytag® Model Nomenclature MODEL NUMBER INTERNATIONAL SALES OR MARKETING CHANNEL Brand M = Maytag Product B = Bottom Freezer F = French Door Bottom Freezer Product Type X = Double Drawer Pantry I&W Y = Double Drawer Freezer W = External Water (Canada) Z = Reversible Doors Capacity...
  • Page 17 GENERAL INFORMATION Whirlpool® Model Nomenclature MODEL NUMBER INTERNATIONAL SALES OR MARKETING CHANNEL Brand W = Whirlpool Platform R = Freestanding Refrigeration S = Specialty Refrigeration U = Undercounter Refrigeration Sub Platform/Fuel F = French Door X = FD Double Drawer Z = All Freezer Series 7 = High (GOLD)
  • Page 18 GENERAL INFORMATION Notes 1-14 Four Door Bottom Mount...
  • Page 19: Section 2: Diagnostics

    DIAGNOSTICS Section 2: Diagnostics This section provides diagnostic mode and sales mode information for the “Four Door Bottom Mount.” ■ Safety ■ Diagnostics Mode ■ Control Board Trobleshooting ■ Diagnostic Load (Service) Test Four Door Bottom Mount...
  • Page 20: Safety

    DIAGNOSTICS For Service Technician Use Only Safety WARNING DANGER Electrical Shock Hazard Electrical Shock Hazard Disconnect power before servicing. Only authorized technicians should perform diagnostic voltage measurements. Replace all parts and panels before operating. After performing voltage measurements, Failure to do so can result in death or disconnect power before servicing.
  • Page 21: Diagnostics Mode

    DIAGNOSTICS For Service Technician Use Only Diagnostics Mode Component Specification Component Specifications of all parts 115 VAC/60 Hz unless noted Cooling BTUH Variable VEGZ7H Watt 60 Hz / 113 W Current Lock rotor 3.3 A ± 15% Compressor Current Full load 3.3 A ±...
  • Page 22 DIAGNOSTICS For Service Technician Use Only Ice & Water Dual Water Valve Watts Green side 20 W Red side 35 W Isolation Valve Watts 20 W (Green) Rotation (facing end opposite shaft) Clockwise Ice Box Fan 3500 Watt 4.2 W ± 15% @ 14 VDC No-Load Performance, Controls in Normal Position Refrigerator Freezer...
  • Page 23: Control Board Troubleshooting

    DIAGNOSTICS For Service Technician Use Only Control Board Troubleshooting SWITCH DIAGRAM To ENTER SERVICE DIAGNOSTICS Mode: Press SW1 and SW2 simultaneously for 3 seconds. Release both buttons when you hear the CHIME indicator. Unit must not be in Lockout prior to entering SERVICE DIAGNOSTIC MODE. The display will show 01 to indicate the control is in step 1 of the diagnostics routine.
  • Page 24: Diagnostic Load (Service) Test

    DIAGNOSTICS For Service Technician Use Only Diagnostic Load (Service) Test Service Test – 1 FC thermistor Service Test – 8 All UI indicators • The board will check the resistance value of the thermistor • Verify that all LED indicators and UI display digits turn on and display flashes results on the Temp Display.
  • Page 25 DIAGNOSTICS For Service Technician Use Only Service Test – 21 Water Filter Time Rating Service Test – 35 Vertical Mullion Heater Status • Displays in two sequential flashes the total time rating in • Control the Vertical Million Heater selecting SW3. days for the water filter on the UI display.
  • Page 26 DIAGNOSTICS For Service Technician Use Only Notes Four Door Bottom Mount...
  • Page 27: Section 3: Component Testing

    COMPONENT TESTING Section 3: Component Testing This section provides the schematic diagram, wiring diagram and component location for the “Four Door Bottom Mount.” ■ Safety ■ Wiring Diagram ■ Schematic Diagram ■ Component Location Four Door Bottom Mount...
  • Page 28: Safety

    COMPONENT TESTING For Service Technician Use Only Safety WARNING DANGER Electrical Shock Hazard Electrical Shock Hazard Disconnect power before servicing. Only authorized technicians should perform diagnostic voltage measurements. Replace all parts and panels before operating. After performing voltage measurements, Failure to do so can result in death or disconnect power before servicing.
  • Page 29: Wiring Diagram

    COMPONENT TESTING For Service Technician Use Only Wiring Diagram Four Door Bottom Mount...
  • Page 30: Schematic Diagram

    COMPONENT TESTING For Service Technician Use Only Schematic Diagram Four Door Bottom Mount...
  • Page 31 COMPONENT TESTING For Service Technician Use Only FROM VOLTAGE CONDITIONS FROM VOLTAGE CONDITIONS P1-1 P1-2 CONSTANT 115 VAC J1-1 J1-3 14 VDC CONSTANT 14 VDC. 115 VAC P1-3 P1-4 CONSTANT 115 VAC J1-2 COMMUNICATION P2-1 P2-4 CONSTANT 14 VDC J1-5 NOT USED.
  • Page 32: Component Location

    COMPONENT TESTING For Service Technician Use Only Component Location A. Condenser Fan D. Ice Crusher Box B. Condenser E. Front Door Dispenser Unit C. Freezer Evaporator F. Compressor Four Door Bottom Mount...
  • Page 33: Section 4: Component Access

    COMPONENT ACCESS Section 4: Component Access Multimedia This section provides service parts access, removal, and replacement instructions for the “Four Door Bottom Mount.” Enhanced n Machine Compartment Components • 3 Way Refrigerant Valve • Refrigerant Check Valve • Water Valve •...
  • Page 34: Machine Compartment Components

    COMPONENT ACCESS Machine Compartment Components 3 Way Refrigerant Valve WARNING 3. The 3 way refrigerant valve (RKV) consists of two separate components, a replaceable magnetic operating coil and the actuating valve (valve body). The valve body is part of the sealed system and requires no repair unless there is a leak at one of the joints.
  • Page 35 COMPONENT ACCESS Machine Compartment Components (Continued) Water Valve Inverter 1. Unplug the refrigerator or disconnect power. 1. Unplug refrigerator or disconnect power. 2. Access the water valve by removing screws holding machine 2. Access the inverter by removing screws holding machine compartment cover on back of refrigerator.
  • Page 36 COMPONENT ACCESS Machine Compartment Components (Continued) 5. Pull the inverter away from the compressor to disconnect the Compressor green chassis ground wire and the compressor terminal block. 6. Access the compressor terminal block as shown in below figure to make resistance checks. The compressor is part of the sealed system.
  • Page 37: Accessing Refrigerator Compartment Components

    COMPONENT ACCESS Accessing Refrigerator Compartment Components NOTE: If your ice box assembly has a revised ice box fascia with WARNING heater, you will need to disconnect the fascia heater wiring harness. Electrical Shock Hazard Disconnect power before servicing. Replace all parts and panels before operating. Failure to do so can result in death or electrical shock.
  • Page 38 COMPONENT ACCESS Accessing Refrigerator Compartment Components (Continued) Water Reservoir Cover 7. Using a 1/4" (6.4 mm) nut driver remove the two screws from 11. Slide water reservoir cover forward and disconnect LED under the water filter door. lighting connector to remove water reservoir cover. A.
  • Page 39 COMPONENT ACCESS Accessing Refrigerator Compartment Components (Continued) Water Reservoir and Valve Assembly 13. Remove three, 1/4" (6.4 mm) hex head screws. 16. Drop the front of the housing and disengage the rear tabs from the three slots in the top of the refrigerator cabinet. 14.
  • Page 40 COMPONENT ACCESS Accessing Refrigerator Compartment Components (Continued) 18. Lift dual water valve to remove. A. Tabs 20. To remove filter switch, press release tab and push the switch through, and disconnect wires. 19. Press tab and lift up on filter switch cover to disengage the two tabs on opposite side to remove cover.
  • Page 41 COMPONENT ACCESS Accessing Refrigerator Compartment Components (Continued) Temperature-Controlled (Pantry) Drawer 9. Depress the tabs on the cover to remove it. 1. Unplug the refrigerator or disconnect power. 2. Open both refrigerator compartment doors. 3. Remove all items on the bottom shelves. 4.
  • Page 42 COMPONENT ACCESS Accessing Refrigerator Compartment Components (Continued) 11. Loosen the screws on the left and right sides using the 13. Release the left side collar using a screwdriver.. screwdriver. Remove the pantry door. 14. Lift out the pantry door bar. Pantry Door Bar Pantry Cable and Pantry Thermistor 12.
  • Page 43 COMPONENT ACCESS Accessing Refrigerator Compartment Components (Continued) 17. Remove the tape securing the cable in the channel. 21. Remove the pantry cable. 18. Lift out the cable. 19. Remove the pantry thermistor. 20. Release the cable cover from the assembly by pressing the tabs.
  • Page 44 COMPONENT ACCESS Accessing Refrigerator Compartment Components (Continued) Crisper Base 5. Release the crisper base locks on the left and right side using 1. Complete Refrigerator Compartment Components flat blade screwdriver. instructions steps 1-10 and Temperature Controlled (Pantry) Drawer instructions steps 1-21. 2.
  • Page 45 COMPONENT ACCESS Accessing Refrigerator Compartment Components (Continued) Servicing Crisper Base Vertical Mullion 8. Remove the screws. 11. Gently pry at sides to pop out the vertical mullion and unhook. 12. Remove 1/4" (6.4 mm) small vertical mullion and screw at the top.
  • Page 46 COMPONENT ACCESS Accessing Refrigerator Compartment Components (Continued) Secondary Mullion 14. Press tabs to remove right side and left side harness cover. Disconnect harness. 16. Slide out the secondary mullion slightly. 17. Remove the secondary mullion out using both hands. 15. Release the tabs under the mullion at the both end. 4-14 Four Door Bottom Mount...
  • Page 47 COMPONENT ACCESS Accessing Refrigerator Compartment Components (Continued) 21. To remove the rails on the divider, remove the two screws Secondary Mullion LED holding the divider. NOTE: When removing rails on either sides of divider there is 18. Insert a putty knife under the LED. a screw that goes into the rail on other side to help hold it.
  • Page 48 COMPONENT ACCESS Accessing Refrigerator Compartment Components (Continued) Air Tower 1. Complete Refrigerator Compartment Components 4. Drop down the air tower and remove. instructions steps 1-10 and Temperature Controlled (DELI) Drawer instructions steps 1-6. 2. Remove any remaining items and shelves in Refrigerator Compartment.
  • Page 49 COMPONENT ACCESS Accessing Refrigerator Compartment Components (Continued) 8. Separate the fan motor from the housing. There are four Pantry Air Damper rubber isolators that secure the motor to the housing. Remove the fan motor. 6. Remove tape to access pantry air damper. RC Evaporator Fan Motor RC Evaporator Thermistor 7.
  • Page 50 COMPONENT ACCESS Accessing Refrigerator Compartment Components (Continued) Door Switch 1. To remove the door switch from the cabinet wall, protect the liner while using a putty knife to pry it out. Disconnect harness connectors. RC Defrost Thermistor 10. RC defrost thermistor clips on the evaporator coil and senses the coil temperature.
  • Page 51: Accessing Freezer Compartment Components

    COMPONENT ACCESS Accessing Freezer Compartment Components Upper Basket WARNING 1. Open the freezer drawer to its full extension. 2. Release the retainers on the right and left sides of the basket. 3. Lift out the upper basket by pressing in both the retainers. Electrical Shock Hazard Disconnect power before servicing.
  • Page 52 COMPONENT ACCESS Accessing Freezer Compartment Components (Continued) Lower Basket 13. Pull out the assembly and remove the basket adaptor. 8. Lift the front of the basket up. Lower Basket Slides 14. Remove the screws with the screwdriver on the front side of the rail.
  • Page 53 COMPONENT ACCESS Accessing Freezer Compartment Components(Continued) FC Evaporator and Component Access 1. Complete Upper Basket, Middle Basket and Lower basket 5. Remove two screws to remove the fan assembly. When instructions steps 1-10. installing fan make sure foam gaskets are in place. 2.
  • Page 54: Accessing Ice Maker And Dispenser Components

    COMPONENT ACCESS Accessing Ice Maker and Dispenser Components Ice Box Assembly WARNING 1. Complete the steps 1-11 from Refrigerator Compartment Components instructions . 2. Disconnect electrical connections to ice box assembly. Electrical Shock Hazard Disconnect power before servicing. Replace all parts and panels before operating. Failure to do so can result in death or electrical shock.
  • Page 55 COMPONENT ACCESS Accessing Ice Maker and Dispenser Components (Continued) 5. Drop down the front of the ice maker assembly and slide out to disengage the two tabs from the slots in the top of the cabinet. Ice Maker Fill-Tube 6. Remove foil fill tube heater from the ice maker fill-tube on the ice box.
  • Page 56 COMPONENT ACCESS Accessing Ice Maker and Dispenser Components (Continued) Ice Maker and Fan Motor 10. Remove foam block. 12. Lift out the fan motor and disconnect the wire harness. A. Foam Block B. Fan Motor C. Ice Maker 11. Lift out ice maker and disconnect the wire harness. 4-24 Four Door Bottom Mount...
  • Page 57 COMPONENT ACCESS Accessing Ice Maker and Dispenser Components (Continued) Dispenser 1. Insert a small screwdriver to press black tabs on underside of 3. To remove ice door assembly, remove the two screws securing UI in these 3 locations to remove user interface (UI) assembly. assembly to refrigerator door.
  • Page 58 COMPONENT ACCESS Notes 4-26 Four Door Bottom Mount...
  • Page 59 PRODUCT SPECIFICATIONS & WARRANTY INFORMATION SOURCES IN THE UNITED STATES: FOR PRODUCT SPECIFICATIONS AND WARRANTY INFORMATION CALL: FOR WHIRLPOOL PRODUCTS: 1-800-253-1301 FOR TECHNICAL ASSISTANCE WHILE AT THE CUSTOMER’S HOME CALL: THE TECHNICAL ASSISTANCE LINE: 1-800-832-7174 HAVE YOUR STORE NUMBER READY TO IDENTIFY YOU AS AN AUTHORIZED IN-HOME SERVICE PROFESSIONAL FOR LITERATURE ORDERS (CUSTOMER EXPERIENCE CENTER): PHONE: 1-800-851-4605...

Table of Contents