Sub error codes
Sub error codes for 9xx and 2xx error codes
The sub error codes are helpful troubleshooting a paper path problem, especially paper jams in the
base printer, envelope feeder, and duplex option.
Displayed error codes
When a 9xx or 2xx error displays:
1.
Press and hold Return and press Select to enter for sub error codes.
The first screen of information displays. Write down the information.
2.
Continue pressing Return and Select until each screen of information is obtained.
3.
When the last screen displays, the original message displays.
The following is an example of how the printer displays a duplex option sub error code.
Printed error codes
Additional information is available by printing the error log. See
page
3-7.
Byte 1
Byte 2
DU
xx
xx
DU
xx
xx
Byte 5
Byte 6
Byte 3
Byte 4
xx
xx
xx
xx
Byte 7
Byte 8
"Printing the error log" on
Diagnostic information
4060-xxx
2-5