Solving Print Problems; Envelope Seals When Printing - Dell B5460dn Mono Laser Printer User Manual

Troubleshooting

Solving print problems

Printing problems
Confidential and other held jobs do not print
Action
Step 1
a
From the printer control panel, open the Held Jobs folder, and then
verify that your print job is listed.
b
Resend the print job.
For more information, see "Printing confidential and other held jobs"
on page 76.
Did the jobs print?
Step 2
Do one or more of the following:
•
Delete the print job, and then resend it.
•
If you are printing PDF files, then generate a new file, and then print
it again.
Did the jobs print?
Step 3
a
Increase the printer memory. Do one or more of the following:
•
Delete some print jobs.
•
Install additional printer memory.
b
Resend the print job.
Did the jobs print?

Envelope seals when printing

Action
a
Use envelopes that have been stored in a dry environment.
Note: Printing on envelopes with high moisture content can seal the
flaps.
b
Resend the print job.
Does the envelope seal when printing?
Yes No
The problem is solved. Go to step 2.
The problem is solved. Go to step 3.
The problem is solved. Contact
support.
Yes No
Contact technical The problem is solved.
support.
197
technical