Dell B5460dn Mono Laser Printer User Manual page 212

Troubleshooting
Action
Step 2
From the printer control panel, set the paper type, texture, and weight in
the Paper menu to match the paper loaded in the tray.
Is the tray set to the type, texture, and weight of the paper loaded?
Step 3
a
Depending on your operating system, specify the paper type, texture,
and weight from Printing Preferences or from the Print dialog.
b
Resend the print job.
Is the print still too light?
Step 4
Make sure that the paper has no texture or rough finishes.
Are you printing on textured or rough paper?
Step 5
a
Load paper from a fresh package.
Note: Paper absorbs moisture due to high humidity. Store paper in
its original wrapper until you use it.
b
Resend the print job.
Is the print still too light?
Step 6
a
Redistribute the toner in the imaging unit.
1
Remove the toner cartridge, and then the imaging unit.
2
Firmly shake the imaging unit.
Warning—Potential Damage: Do not expose the imaging unit to
direct light for more than 10 minutes. Extended exposure to
light may cause print quality problems.
3
Install the imaging unit, and then the cartridge.
b
Resend the print job.
Is the print still too light?
Step 7
Replace the imaging unit, and then resend the print job.
Is the print still too light?
Yes No
Go to step 3. Change the paper type,
texture, and weight to
match the paper
loaded in the tray.
Go to step 4. The problem is solved.
From the printer Go to step 5.
control panel, change
the texture settings in
the Paper Texture
menu to match the
paper you are printing
on.
Go to step 6. The problem is solved.
Go to step 7. The problem is solved.
Contact technical The problem is solved.
support.
212