Paper Feeding Problems - Samsung ML-6512ND User Manual

CONDITION
The machine is • Plug in the power cord and then press the power
not receiving switch to turn the machine on.
power;
or the printer
cable connection
between the com-
puter and the
machine is not
connected prop-
erly.
Or press
• Disconnect the machine printer cable and recon-
nect it.
- For Local USB
- For Network Printing
SUGGESTED SOLUTIONS
(power) on the control panel.

Paper feeding problems

CONDITION
Paper jams during
printing.
Paper sticks
together.
Multiple sheets of
paper do not feed.
Paper does not feed
into the machine.
The paper keeps
jamming.
Envelopes skew or
fail to feed correctly.
Troubleshooting_ 87
SUGGESTED SOLUTIONS
Clear the paper jam (See "Clearing paper jams"
on page 75).
• Check the maximum paper capacity of the
tray (See "Print media specifications" on
page 108).
• Make sure that you are using the correct type
of paper (See "Print media specifications" on
page 108).
• Remove paper from the tray and flex or fan
the paper.
• Humid conditions may cause some paper to
stick together, install paper from a fresh ream.
Different types of paper may be stacked in the
tray. Load paper of only one type, size, and
weight.
• Remove any obstructions from inside the
machine.
• Paper has not been loaded correctly. Remove
paper from the tray and reload it correctly.
• There is too much paper in the tray. Remove
excess paper from the tray.
• The paper is too thick. Use only paper that
meets the specifications required by the
machine (See "Print media specifications" on
page 108).
• If an original does not feed into the machine,
the document feeder rubber pad may require
to be replaced. Contact a service representa-
tive.
• There is too much paper in the tray. Remove
excess paper from the tray. If you are printing
on special materials, use the multi-purpose
tray.
• An incorrect type of paper is being used. Use
only paper that meets the specifications
required by the machine (See "Print media
specifications" on page 108).
• There may be debris inside the machine.
Open the front door and remove any debris.
• If an original does not feed into the machine,
the document feeder rubber pad may need to
be replaced. Contact a service representative.
Ensure that the paper guides are against both
sides of the envelopes.