Troubleshooting; Paper Feeding Problems - Samsung Xpress SL-M2022W User Manual

ManualsAndTutorials
Confidential Printing
This option is used for printing confidential documents. You need to enter a password to print using it.
Using the sharing feature
Samsung Printer Experience allows you to print from other applications installed on the computer using the sharing feature.
This feature is only available for printing jpeg, bmp, tiff, gif, and png file formats.
1. Select the content you want to print from other application.
2. From the Charms, select Share > Samsung Printer Experience .
3. Select the printer settings, such as the number of copies and orientation.
4. Click the Print button to start the print job.

Troubleshooting

Paper feeding problems

Condition
Paper jams during printing.
Paper sticks together.
Multiple sheets of paper do not feed.
Paper does not feed into the machine.
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Clear the paper jam.
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Check the maximum paper capacity of the tray .
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Make sure that you are using the correct type of paper.
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Remove paper from the tray and flex or fan the paper.
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Humid conditions may cause some paper to stick together.
Different types of paper may be stacked in the tray. Load paper of only one type, size, and weight.

Remove any obstructions from inside the machine.
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Paper has not been loaded correctly. Remove paper from the tray and reload it correctly.
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There is too much paper in the tray. Remove excess paper from the tray.
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The paper is too thick. Use only paper that meets the specifications required by the machine.
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Suggested solutions
SAMSUNG XPRESS SL-M2022 | User Guide