Troubleshooting - Genie WISH96 Series User Manual

7. W96MDW
Nothing appears on the screen.
The image on the screen is dim.
The image on the screen is dark.
The camera is not working properly and the sur-
face of the camera is hot.
Motion Detection is not activated.
The colour of the picture is not correct.
The image on the screen flickers.
The SENS UP does not work.
34
Camera Dimensions

Troubleshooting

Problem
High Resolution 700TVL Cameras
80
110
Possible Cause
• Check the power cable, power supply output
and video connection between the camera and
monitor.
• Are the camera lens or the lens glass dirty?
(Clean the lens / glass with a soft clean cloth)
• Adjust the monitor controls, as required.
• If the camera is facing a very strong light,
change the camera position.
• Adjust the lens focus.
• Adjust the contrast control of the monitor.
• If there is an intermediate device, correctly set
the 75 Ω/Hi-z.
• Check the camera is correctly connected to an
appropriate regulated power source.
• Has MOTION DET been set to ON in the
menu?
• Has MD AREA been properly defined?
• Check the settings in WHITE BALANCE menu.
• Make sure that the camera isn't facing direct
sunlight or fluorescent lighting. If necessary,
change the camera position.
• Check that the AGC setting in the EXPOSURE
menu isn't set to OFF.
• Check that the EXPOSURE menu and make
sure SHUTTER is set to ------.