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Symptom 2
Even if you check [The same image will not be saved] in the Ricoh
Gate La Optional Settings, the same images are loaded into your
computer.
Measure
The camera's clock is incorrectly set or the camera's clock information has been reset. To
allow the [The same image will not be saved] function to work properly, the camera's clock
information must be set properly. Set it properly. (See P.17.)
Symptom 3
Files loaded from the camera into the computer were deleted. You
attempted to load the same files from the camera again but failed.
Measure
If [The same image will not be saved] is checked in the Ricoh Gate La Optional Settings, files
loaded into your computer once cannot be loaded again. In the Ricoh Gate La Optional Set-
tings, uncheck [The same image will not be saved]. (See P.145.)
Symptom 4
Cannot play back movies
Measure
DirectX may not be installed (only for Windows 98/98SE/Me/2000). Install DirectX from the
Caplio CD-ROM. (See P.139.)
Symptom 5: RICOH Gate La is always activated when the camera is connected
to a Windows XP computer through a USB cable.running Windows
XP, via USB connection.
Measure
Connect the camera to the computer through the USB cable, and then open My Computer from
the Start menu on Windows Taskbar. Right-click the camera icon on the My Computer screen
and click Properties to open the camera's Properties screen. Click the [Event] tab on the Prop-
erties screen. For the computer operation, select "None" or "Select Program to Execute " and
click OK. If "None" is selected, nothing happens when the camera is connected to the com-
puter. If "Select Program to Execute" is selected, a screen is displayed each time the camera is
connected to the computer. Then you can choose a program to activate.
224
Appendices
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