Troubleshooting - Xerox DocuPrint C2535 A User Manual

Paper
Storing and handling paper. . . . . . . . . . . . . 39
Unusable paper. . . . . . . . . . . . . . . . . . . . . . 38
Usable Paper . . . . . . . . . . . . . . . . . . . . . . . 36
Paper jams → When paper jams
Paper stopper . . . . . . . . . . . . . . . . . . . . . . . . . 12
Paper tray . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Paper type
Setting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Parallel port . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Power cord connector. . . . . . . . . . . . . . . . . . . 13
Power Saver Modes . . . . . . . . . . . . . . . . . . . . 17
Exiting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
<Power Saver> indicator/button . . . . . . . . . . . 14
Power switch . . . . . . . . . . . . . . . . . . . . . . . . . 12
Print Driver
Displaying the Online Help . . . . . . . . . . . . . 22
Downloading the latest print driver . . . . . . 111
Print the job forcibly . . . . . . . . . . . . . . . . . . . . 69
Printer Settings . . . . . . . . . . . . . . . . . . . . . . . . 86
Printing
Printing from the computer . . . . . . . . . . . . . 22
Printing on Custom Size Paper/Long Paper
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Printing on Envelopes/Transparensies . . . . 24
Reports/Lists . . . . . . . . . . . . . . . . . . . . . . . . 86
Printing Area. . . . . . . . . . . . . . . . . . . . . . . . . 107
Problems With the Print Quality . . . . . . . . . . . 70
Black pages . . . . . . . . . . . . . . . . . . . . . . . . 71
Blank pages . . . . . . . . . . . . . . . . . . . . . . . . 71
Color around the edge of printing is
incorrect. . . . . . . . . . . . . . . . . . . . . . . . . . 71
Colored dots are printed at regular intervals
(about 30 mm) . . . . . . . . . . . . . . . . . . . . . 71
Double printing at 80 mm intervals . . . . . . . 72
Faded printouts . . . . . . . . . . . . . . . . . . . . . . 70
Hair-like marks appear in or around black
half-tone printing . . . . . . . . . . . . . . . . . . . 71
Ink smears when rubbed. . . . . . . . . . . . . . . 71
Partial blanks, creased paper or blotted
printing. . . . . . . . . . . . . . . . . . . . . . . . . . . 72
Printed image or texts wear off quickly . . . . 72
Recurring smudges. . . . . . . . . . . . . . . . . . . 70
Shadows appear around areas of dense black
printing. . . . . . . . . . . . . . . . . . . . . . . . . . . 71
Slanted printing . . . . . . . . . . . . . . . . . . . . . . 72
Stray black dots or white areas (drop outs)
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
The printed image is bluish . . . . . . . . . . . . . 72
Toner spilled out around the printed image
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
Vertical black or color streaks . . . . . . . . . . . 70
Vertical blanks. . . . . . . . . . . . . . . . . . . . . . . 72
White spots appear on the printed
image. . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
Problems With the Printer. . . . . . . . . . . . . . . . 68
Cannot print . . . . . . . . . . . . . . . . . . . . . . . . 68
P
Condensation has occurred inside the printer
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
Light of <Error> indicator is blinking . . . . . . 69
Light of <Error> indicator is on . . . . . . . . . . 68
Multiple paper are fed . . . . . . . . . . . . . . . . . 69
No power. . . . . . . . . . . . . . . . . . . . . . . . . . . 68
Paper cannot be fed . . . . . . . . . . . . . . . . . . 69
Paper is fed at an angle . . . . . . . . . . . . . . . 69
Paper is wrinkled. . . . . . . . . . . . . . . . . . . . . 69
Paper jam . . . . . . . . . . . . . . . . . . . . . . . . . . 69
Print job sent but the light of the <Ready>
indicator is not blinking or on . . . . . . . . . . 68
The light of the <Ready> indicator is on and
blinking but there is no print output.. . . . . 69
Top section of printed document is missing
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
Unusual noises . . . . . . . . . . . . . . . . . . . . . . 69
Product Specifications . . . . . . . . . . . . . . . . . 105
<Ready> indicator. . . . . . . . . . . . . . . . . . . . . . 14
Regular Replacement Parts . . . . . . . . . . . . . 110
Replacing consumables . . . . . . . . . . . . . . . . . 78
Drum cartridge . . . . . . . . . . . . . . . . . . . . . . 81
Toner cartridges . . . . . . . . . . . . . . . . . . . . . 78
Transfer roll cartridge . . . . . . . . . . . . . . . . . 84
Reports/Lists
Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86
Types . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86
Sample Print . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Secure Print . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Setting Custom Paper Sizes. . . . . . . . . . . . . . 27
Setting Paper Types and Sizes . . . . . . . . . . . 43
StatusMessenger feature . . . . . . . . . . . . . . . . 93
Switching off the power. . . . . . . . . . . . . . . . . . 16
Switching on the power. . . . . . . . . . . . . . . . . . 16
Toner cartridge . . . . . . . . . . . . . . . . . . . . . . . 109
Replacing . . . . . . . . . . . . . . . . . . . . . . . . . . 78
Top cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Transfer roll cartridge . . . . . . . . . . . . . . . 13, 109
Replacing . . . . . . . . . . . . . . . . . . . . . . . . . . 84

Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . 60

Network Related Troubles. . . . . . . . . . . . . . 76
Poor print quality → Problems With the Print
Quality
Power problems → Problems With the Printer
Types of Reports/Lists . . . . . . . . . . . . . . . . . . 86
Upgrading
Firmware version. . . . . . . . . . . . . . . . . . . . 111
Print driver. . . . . . . . . . . . . . . . . . . . . . . . . 111
USB port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
R
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Index
117