Xerox 4127 User Manual page 110

Problem Solving
Symptoms
The entire paper area is The drum cartridge is depleted or
printed black. damaged.
High-voltage power supply
malfunction.
Nothing is printed. Two or more sheets of paper are being
fed simultaneously
(double-feed).
High-voltage power supply
malfunction.
White areas or stripes Is the paper damp?
appear.
The paper in use is unsuitable.
The entire page is If the print was made using Tray 5
printed faint. (Bypass), the size and type of the
loaded paper differed from the setting
on the print driver.
Two or more sheets may be feeding at
once.
7-8 Xerox 4112/4127 EPS
User Guide
Check
Contact the Customer Support
Center.
Contact the Customer Support
Center.
Fan the paper and reset.
Refer to Loading Paper into Trays on
page 2-1.
Contact the Customer Support
Center.
Replace with paper from a new
ream.
Refer to Loading Paper into Trays on
page 2-1.
Load suitable paper.
Refer to Loading Paper into Trays on
page 2-1.
Load paper of the correct size and
type into Tray 5 (Bypass).
Fan the paper thoroughly before
loading it.
Refer to Loading Paper into Tray 5
(Bypass) on page 2-5.
Fan the paper thoroughly and reset.
Refer to Loading Paper into Trays on
page 2-1.
Remedy