Product Support; Fault Finding - Raymarine ST1000 Plus Tiller Pilots Owner's Handbook Manual

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3.2 Product support

Raymarine products are supported by a worldwide network of
distributors and Authorized Service Representatives.
Before you consider returning the autopilot, make sure that the power
supply cable is sound and that all connections are tight and free from
corrosion. If the connections are secure, refer to the following Fault
Finding section.
If you cannot trace or rectify the fault, contact either your national
distributor, service representative, or the Raymarine Technical
Services Call Center. Refer to the back cover or the Worldwide
Distributor List for contact details.
Always quote the product serial number (this number is printed on the
underside of the tiller pilot).

3.3 Fault finding

All Raymarine products are designed to provide many years of
trouble-free operation. We also put them through comprehensive
testing and quality assurance procedures before shipping.
In the unlikely event that a fault does occur with your autopilot, use
the following table to help identify the problem and provide a
solution. If you cannot resolve the problem yourself, contact either
your national distributor, service representative, or the Raymarine
Technical Services Call Center.
ST1000 Plus & ST2000 Plus Tiller Pilots - Owner's Handbook
Always report any EMC-related problems to your nearest
Raymarine dealer. We use such information to improve our
quality standards.
In some installations, it may not be possible to prevent the
equipment from being affected by external influences. In general
this will not damage the equipment but it can lead to spurious
resetting action, or momentarily may result in faulty operation.